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4 Ways an Experience Strategy Can Help You Right Now
4 useful use cases for #Experience #strategy include #digital #transformation, #wealth #management #FSI #Design #CX
digital  customer  user  experience  strategy  usecase  example  value  proposition  bank  mobile  website  application  dashboard  omni  channel  fsi  design  transformation  sense  respond  management  csr19 
may 2019 by csrollyson
Joi Ito: Want to innovate? Become a "now-ist" | Talk Video | TED.com
He's really talking agile development & sense/respond; agree that "prediction" is of a different era (& never worked well ;^)
future  innovation  pointofview  video  prediction  agile  development  sense  respond  real  time  management 
september 2014 by csrollyson
Design and Systematic New Value Creation
ORGtransform: Key concepts in transforming business mgmt from "predict & provide" to "learn & respond"
agile  strategy  enterprise  corporate  presentation  design  sense  respond  management  transformation  user  experience  cdo  digital  model 
august 2014 by csrollyson

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