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(5) WHAT IS A BEEFSTEAK!?: Experience Design with The Chicago Beefsteak - YouTube
Great #CX case study for Chicago steakhouse that offers personal treatment for customers and communal events
customer  experience  casestudy  example  chicago  restaurant  steak  beef  personal  entrepreneur  paleo  primal  lincoln  square  video  craft 
may 2019 by csrollyson
Little Toasted
300 S Riverside Plaza, across from Union Station; patio accessible off Jackson and Van Buren
restaurant  bar  chicago  westloop  union  station  2019  Q1 
march 2019 by csrollyson
How to Create an Effective Customer Journey Map [Examples + Template]
Simplistic but still useful explanation of customer #journey #map value proposition and how to create maps + templates #CX
journey  map  customer  experience  service  design  example  value  proposition  reference  template  b2b  b2c  restaurant  realestate  model  howto  marketing  ecommerce  website  blueprint  csr19 
february 2019 by csrollyson
Le Piano | Listening room & small bites
New listening room on Glenwood features piano jazz & cuisine française
restaurant  french  Rogerspark  2019  q1  website  music  jazz  wine  live 
january 2019 by csrollyson
How Eating at Home Can Save Your Life | HuffPost
How to #CooktoHealth: several practical ways you can improve your #family #health by #cooking and eating at home #kudos @markhymanmd
cooktohealth  family  home  cooking  health  Statistics  restaurant  breakfast  skills  bullsi  food  industry  autonomy  empowerment  nutrition  lifestyle  kitchen  group  garden  recycling  compost 
april 2018 by csrollyson
An evidence-based conceptual framework of healthy cooking
Delicious #medical recipe uses a research approach to create evidence-based conceptual framework of #healthy #cooking to reduce #diabetes #obesity #CVD
cooking  health  bullsi  exceptional  2015  university  texas  cancer  research  physician  chef  disease  drivetotrust  home  comparison  processed  food  restaurant 
april 2018 by csrollyson
DoorDash Is Now Using Its Algorithm To Deliver Extra Food From Restaur
App and #delivery network lets #restaurants donate leftover food to #food #banks w a few clicks
food  waste  application  restaurant  2018  q1  logistics  bank  donate  delivery  driver  compliance  drivetotrust 
february 2018 by csrollyson
Cleveland Avenue
#Incubator #accelerator for #food #startups #restaurant - capital test kitchen network
chicago  Incubator  restaurant  food  hospitality  cowork  VCs.angels  west  loop 
february 2018 by csrollyson
Sonic Drive-In - Wikipedia
Oklahoma home-ground but now national fast food company
drivein  oklahoma  reference  fastfood  restaurant  community  education  customer  usa 
october 2017 by csrollyson
Hello, OnStar - Meet Watson - |
Ibm Watson + GM Onstar aim to boost driver customer experience & productivity #analytics
ibm  watson  cognitive  computing  analytics  big  data  automotive  customer  experience  partner  brand  oil  restaurant  driving  car  q4  2016  mobile  music  park  productivity 
march 2017 by csrollyson
The Argus-Press - Google News Archive Search
Wayne Deering's efforts to turn downtown Kalamazoo into an entertainment spot: Chaps On Main, Club Soda, Pasta Pasta, Angelina's, State Theater...
kalamazoo  restaurant  history  1987  owner  biography  accounting  entertainment  bar  comedy  club  music  cdlc  CSR 
june 2016 by csrollyson
The psychology of restaurant menu design in the digital age
States the obvious #mobile #usability points but useful to show how #restaurants are transforming
restaurant  menu  application  mobile  usability  order  sales  customer  experience  acquisition  photo  2csrollyson  2execguide 
april 2016 by csrollyson
Starbucks' CTO brews personalized experiences | CIO
New CIO @Starbucks shares how they're using #BigData & #mobile to drive #customer #experience #retail
starbucks  big  data  personal  experience  customer  loyalty  retail  coffee  restaurant  fastfood  cio  service  example  pioneer  mobile  application  cco  2cdo  2csra  sochap  2snr 
april 2016 by csrollyson
Why Do Advertisers Continue to Get This Wrong?* | Yi Shun Lai | LinkedIn
[commented] Gentle polemic on gender stereotypes in ads: How ads for commoditized products can win
advertising  broadcast  radio  pointofview  anger  gender  stereotype  q1  2016  linkedin  bar  sport  restaurant  marriage  men  women  cco  cmo  2snr  2sbs  2csra 
march 2016 by csrollyson
What Four Recent $1 Billion+ Chicago Startup Exits Taught Me About Hyper-Growth — Medium
[commented] Useful observations on startup growth patterns + report/stats on hypergrowth w 3 #chicago examples #cx
pointofview  analysis  startup  software  chicago  2016  Q1  csrblogcomment  strategy  growth  hightech  restaurant  example  ecommerce  payment  platform 
february 2016 by csrollyson
How Shake Shack Leads The Better Burger Revolution | Fast Company | Business + Innovation
How Shake Shack leads w #customer #experience; helping customers to feel good; breaking the "customer-provider" barrier
restaurant  luxury  fast  casual  concept  Newyorkcity  usa  innovation  local  sustainable  beef  supply  chain  cco  customer  experience  disruption  2cdo  2csra  2snroadmap  casestudy 
september 2015 by csrollyson
5 Startup Hangouts in Chicago That Aren’t Coworking Spaces
Groupon & Google not startups & all these places more $$$ than cowork, so premise a little flawed
Chicago  startup  satire  Q3  2015  restaurant  Bar  cowork 
july 2015 by csrollyson
Can Your Reputation Withstand Increased Surveillance?
[commented]Astute reflection on proliferation of #mobile #drone cameras, potential loss of privacy
reputation  reflection  example  drone  mobile  smartphone  camera  video  theft  behavior  restaurant  neighbor  privacy  pointofview  q3  2015  Statistics  viral  police  surveillance  csrblogcomment 
july 2015 by csrollyson
This Instagram Is Making Fun Of High-End Restaurants By Plating Junk Food To Look Like A ‘Masterpiece’ | Thought Catalog
Must-see! Juxtaposes junk/fast food ingredients with flashy "haute cuisine" plating and vernacular #kudos
restaurant  chef  satire  junk  food  fastfood  humor  cuisine 
july 2015 by csrollyson
Dear Chefs, (This is For You) — Medium
Idealistic chef's passionate anthem to the profession; nice contrast w Bourdain's account (but he was older when he wrote). Interesting that B & several chefs he interviewed said that cooking was more about consistency than creativity, which is practiced by the chef de cuisine, not the cooks. Not a pro by his words, maybe more like Back of the House
chef  restaurant  cook  post  2014  q4  passion 
october 2014 by csrollyson
12 Tweets That Got People Fired From Their Jobs | EMGN | Page 1
How many do you know? List of famous tweets that resulted in their tweeps getting fired
twitter  employee  employment  fired  fastfood  restaurant  terrorism  social  racism  sport  disease  south  africa  2014  list  rescue  judgment  network 
october 2014 by csrollyson
Starbucks Secret Menu | #HackTheMenu
Totally decadent >secret< menu items you can order at Starbucks—and how to make them. Enjoy!
starbucks  secret  menu  hack  exceptional  coffee  restaurant  cafe 
october 2014 by csrollyson
Yes, Uber Drivers Are Rating You. Welcome to the Future of Reviews.
Reviews both ways: service providers rate customers, too: Uber, Airbnb, Ebay, Amazon, everybody #kudos
review  provider  customer  example  airbnb  uber  hotel  restaurant  q4  2014  trust  relationship 
october 2014 by csrollyson
Your complete guide to the insane, secretive world of Froyo Toppings — Matter — Medium
Delightful exploration, tongue in cheek, of how frozen yogurt chains use design to get you to buy more #kudos #fb
humor  restaurant  chain  self  service  fastfood  Newyorkcity  Psychology  design  store  behavior  food  2csrollyson 
october 2014 by csrollyson
City of Chicago :: Restaurant Start-Up Program
How-to site for restaurant entrepreneurs spans the process of site selection, licensing, inspections #kudos
government  restaurant  regulation  howto  reference  chicago  license  process 
september 2014 by csrollyson
The Perils of Shaming Bad Tippers
Reflecting on policy and practice of trying to shame customers
restaurant  server  owner  front  house  tip  q3  2014  controversy  social  media  customer  employee 
september 2014 by csrollyson
iBeacon Hack Makes It More Efficient To Wait Tables | TechCrunch
Startup offers restaurants digitized front house operations via iBeacons, integration w Clover order mgmt system
restaurant  ibeacon  front  house  mobile  application  iot  order  management  server  payment  startup  q3  2014  smart  table  device 
september 2014 by csrollyson
The One Customer Service Training Secret You Need To Know
USEFUL simple method to relate to #customers to enhance #experience #kudos
customer  service  experience  training  howto  retail  restaurant  phone  chat  taxonomy  tool  q3  2014  2sbs 
august 2014 by csrollyson
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