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csrollyson : roadmap   21

5 Strategies for Building on Journey Mapping Success
How to create serious value from #journey #mapping: Specific ways to act on maps to move the ball + suggests pitfalls that oft befall teams #CX #digital #transformation #customer #research
journey  map  implementation  action  howto  usecase  example  tactics  storyboard  concept  drawing  visualization  prototype  design  pitfall  touchpoint  priority  hypothesis  future  white  space  vision  innovation  transformation  roadmap  orchestration  team  organization  customer  experience  research  agile  csr19  bullsi 
may 2019 by csrollyson
Applying to College Guide: Junior Year – Niche Blog
Useful #college #planning guide for Jr year high school students/parents
plan  college  ws1  highschool  test  roadmap  scholarship  list  visit  bullsi 
july 2017 by csrollyson
Digital Experience Strategy Case Study: Esri | Connective DX
Vendor CCO case study shows nice detail; CX evolution of global geodata provider
cco  strategy  customer  Experience  casestudy  vendor  software  roadmap  cms  content  2chcuo 
september 2015 by csrollyson
Six Critical Checkpoints for a CCO - Customer Bliss
Excellent concise discussion of when your organization needs a CCO #management #customer #experience #kudos
customer  success  cco  chief  officer  indicator  management  insight  metrics  roadmap  organization  silo  plan  cuture  Q1  2015  2csra  2cdo 
september 2015 by csrollyson
[no title]
Enterprise IT/DW centric guide to #BigData; clear roadmap focuses on leveraging internal data w #hadoop [free regist]
big  data  foundation  i.t.  warehouse  roadmap  adoption  q3  2014  enterprise  structured 
october 2014 by csrollyson
Putting social media to work - Bain & Company - Publications
Presents Bain's point of view and framework for approaching social business; useful comment on the limitations of social media monitoring
social  media  business  pointofview  strategy  howto  roadmap  valueprop  Statistics  example  monitoring 
january 2013 by csrollyson
Social Network Roadmap presentation enterprise adoption of social networks
3 innovations: syndicate external data + social network roadmap to mitigate adoption risk + process innovation with LinkedIn
Social  Network  Roadmap  Enterprise  Strategy  Adoption  Disruption  Risk  Management  CSRA.SNR  Enterprise2.0  Innovation  Lotus.Connections  Sharepoint  filetype:pdf  media:document 
july 2008 by csrollyson
Social Network Roadmap: Christopher S. Rollyson and Associates Strategy Consultants
Home page: Risk-mitigated roadmap for enterprise adoption of social networks and Web 2.0
Social  Network  Strategy  Roadmap  Enterprise2.0  Professional  Service  CSRA.SNR 
july 2008 by csrollyson

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