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Journey mapping as a tool to transform patient experience | AMS Insights
Example: legacy qualitative market research relies on few participants for interviews, diary studies & surveys: #agile #digital #ethnography improves research design by evaluating much more patient experiences
patient  customer  experience  marketing  survey  dairy  interview  traditional  healthcare  research  primary  journey  map  qualitative  knee  surgery 
april 2019 by csrollyson
What Could've Caused my Uneven Eyes? Doctor Answers, Tips
Plastic surgery Q&A forum shows useful range of provider styles (21 MDs respond). Some are promotional while others are serve-first. @philipyoung suggests an appt. @brentmoelleken provides his own thought leadership. @yoashenzer gives a nice explanation and refers to other MDs, so feels more collaborative. @richardrand offers a counterpoint and recommends against surgery and suggests OP could be less critical of himself. Likewise @rachelstreu suggests that surgery would probably produce little change. When providers recommend against the surgery, their trust levels can rise significantly.
2sds  plastic  surgery  eye  patient  physician  bullsi  forum 
may 2015 by csrollyson
What size and placement? Under the muscle placement or over?(photos) - Breast Augmentation, Breast Implants, and Plastic Surgeons Forums
Excellent example of how healthcare is changing; breast aug client gets "second opinion" type information from another plastic surgeon. Note @kosepuus gives significant detail with her OP, along with pics, which are normal for this procedure. @drpelletiere shows his/her expertise with the details in response. Note @kosepuus follows up with pics to support her next point (here a pic is worth WAY MORE than 1,000 words ;^). This helps elicit another great response from @drpelletiere.
2sds  plastic  surgery  breast  augmentation  patient  physician  illinois  forum  discussion  second  opinion  medicine  cosmetic  healthcare 
may 2015 by csrollyson
Take Your Selfie Game to the Next Level With a 3-D Printed Statue of Yourself | WIRED
MUSTsee: Your 3D printed status now available #selfie (apparently vanity knows no bounds ;~)
3d  print  additive  manufacturing  q1  2015  portrait  status  figure  social  selfie  plastic  surgery  2sochap 
february 2015 by csrollyson
Nashville Plastic Surgeons & Doctors
Category killer reference for Nashville plastic surgeons
plastic  surgery  reference  tennessee  nashville  directory  review  15asp 
january 2015 by csrollyson
Breast Cancer Topic: "Mini-facelift"
Great example of another demand driver for PS: post-chemo, detailed and caring discussion
facelift  plastic  surgery  cancer  breast  forum  discussion  example  bullsi  neck 
january 2015 by csrollyson
eyelid surgery | Johnbalaya
Excellent personal account of adult child taking diabetic mom for eyelid surgery
eyelid  surgery  patient  family  experience  photo  diabetes  cosmetic  medical  bullsi  15asp 
january 2015 by csrollyson
Corneal Scarring and eyelid surgery
Eyelid surgery mentioned in detailed medical discussion about dry eyes & medical complications
eye  eyelid  surgery  healthcare  usa  patient  experience  north  carolina  discussion  forum  medical  bullsi  15asp 
january 2015 by csrollyson
lower eyelid surgery
Surgeon advises eyelid surgery prospects in forum
eyelid  surgery  discussion  physician  patient  ws1  bullsi  15asp  eye 
january 2015 by csrollyson
Blepharoplasty (Eyelid Surgery)
Superb long, detailed discussion shows how people gather anywhere
eyelid  surgery  ws3  discussion  bullsi  family  recovery  15asp  eye 
january 2015 by csrollyson
Marijuana linked to Nose Surgery Recovery? - How to Grow Marijuana Forum
Patient account of remarkable recovery from nose surgery using surprise technique
nose  surgery  recovery  ws3  marijuana  patient  story  15asp 
january 2015 by csrollyson
Rhinoplasty (Nose Jobs) Help - Forums and Discussions - MedHelp
New forum on renowned medical forum, trends toward medical, some cosmetic
nose  surgery  forum  medical  healthcare  15asp 
january 2015 by csrollyson
Body Image and Issues after Weight Loss - 3 Fat Chicks on a Diet Weight Loss Community
Superb engagement from weight loss community; many plastic surgery threads, and look at the replies!
community  forum  weight  loss  obesity  plastic  surgery  cosmetic  bullsi  15asp  ws1  ws2  women 
january 2015 by csrollyson
Making the decision to pursue plastic surgery...how? - 3 Fat Chicks on a Diet Weight Loss Community Body Image and Issues after Weight Loss
Off-the-charts engagement help OP member @humber plan her mommyjob (tummy tuck + breast augmentation). Note the detail in her OP in terms of the medical (weight loss, former operations) as well as their emotional meaning for her, as well as her family situation; she owns her feelings, which makes it easier for other members to relate. @cherrypie99 offers a standout contribution because she reminds all that she's speaking about *her* experience & the detail abt her recovery is useful. Note how @humber serves as moderator by responding to contributors, another best practice. @vex pops a great question, and response from @humber about complications.
ws1  forum  community  15asp  bullsi  weight  loss  mother  breast  tummy  tuck  2sds  plastic  surgery  mommyjob 
january 2015 by csrollyson
PSJ - Plastic Surgery Journeys
Fee-based site claims to be community of experienced medical tourism clients (plastic surgery)
plastic  surgery  cosmetic  community  forum  medical  tourism  travel  client  patient  15asp 
january 2015 by csrollyson
My Eyelid surgery (blepharoplasty) before and afters
Very interesting; taping eyelids before having surgery
eyelid  surgery  discussion  asia  china  korea  15asp  eye 
january 2015 by csrollyson
Bariatric surgery - Wikipedia, the free encyclopedia
Starting point for understanding various forms of "stomach stapling"
reference  obesity  surgery  healthcare  medical  weight  loss  stomach 
january 2015 by csrollyson
What Is A Mommy Makeover - Mommy Makeover - Treatment - NewBeauty
Magazine shows the continuum of appearance enhancement: makeup, minimally invasive, plastic surgery procedures
15asp  reference  example  magazine  cosmetic  surgery  makeup  product  service 
january 2015 by csrollyson
A Droopy Tip - Nose Job - Treatment - NewBeauty
Getting granular: detailed explanations of each "deformity" and how rhinoplasty can address
plastic  cosmetic  surgery  15asp  nose  reference 
january 2015 by csrollyson
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