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Rolling Out the Welcome Mat for Travelers With Autism
Tourism businesses get certified to accommodate families with #autistic members #customer #experience #cx #autism
autism  family  travel  business  customer  experience  theme  park  tourism  certification  Q3  2019  example  reference 
5 weeks ago by csrollyson
Designing for AI-enhanced Experiences
How to use #design #principles to open the black box and empower users of #AI applications: 5 concise examples in #travel #healthcare #investment #CX
artificial  intelligence  design  user  interface  transparency  empowerment  travel  healthcare  investment  csr19  customer  experience  example  application  Algorithm 
may 2019 by csrollyson
2019 Mercury Retrograde Calendar
One of the most useful, relatively brief yet thorough explanations of Mercury rx I've seen #kudos
mercury  retrograde  reference  date  2019Q1  Q3  Q4  shadow  communication  business  travel  astrology 
february 2019 by csrollyson
How the CAR-T Trial Gave Me My Life Back (Part 1) | Patient Power
Detailed story of 13 relapses to chemo, self-referral, searching for clinical trial and finally getting into one [multiple myeloma]
ws2  18sbx  referral  clinical  trial  bullsi  patient  sh1  family  friend  travel  chemotherapy  relapse  refractory 
january 2019 by csrollyson
Cancer and Dating: Excerpts from the Journal a Survivor Kept
Young lymphoma patient blog series on her journey; this post on dating during treatment is poignant and even funny
patient  journey  lymphoma  blog  18sbx  ws1  millennial  cancer  romance  dating  application  losangeles  travel  ATC 
january 2019 by csrollyson
Regaining My Life After a Diagnosis of Non‑Hodgkin Lymphoma
Young NHL patient tells his story of lymphoma and relapse; and second line treatment HDC/ABMT
patient  story  rchop  nhl  relapse  nurse  18sbx  community  emotion  sh1  ws1  hdcbmt  transplant  transfusion  stageii  lymphoma  ATC  travel  relocation  immigration  philippines  family  insurance  hdcabmt  bullsi 
january 2019 by csrollyson
Five Self-Care Strategies to Transform Your Health for Career Success | LinkedIn
[commented] Five self-care #hacks to maintain energy, sound decision-making and stamina on the road #business #travel #career
executive  health  wellbeing  csrblogcomment  2017  howto  meditation  nutrition  sleep  self  care  coach  road  warrior  travel  business  career  lifestyle 
may 2018 by csrollyson
Mom's long personal account of #college #visit tour w her freshman & junior admit kids ^cr
Mom's long personal account of #college #visit tour w her freshman & junior admit kids (more in comments)
visit  16ccc  college  bullsi  mother  mommyblog  twt  tour  campus  travel  california 
august 2017 by csrollyson
Here's what I learned after 23 colleges ^cr
Great insight and detail abt #college #visits from extensive personal experience
16ccc  visit  bullsi  ws1  mother  parent  student  story  example  travel  twt 
august 2017 by csrollyson
BMW ConnectedDrive : Overview
Home: #ConnectedDrive for @BMW smart car that's connected to your #smartphone #smarthome to make life easier
website  summary  smart  car  automotive  IoT  ubiquitous  computing  transport  brand  smartphone  home  customer  experience  driver  travel  2cdo  cdo  digital  transformation  2csra  2snr  2execguide  future  2csrollyson 
march 2016 by csrollyson
The New My BMW ConnectedDrive Portal and ConnectedDrive Store
#ConnectedDrive is the @BMW brand for smart car integrated w driver's other devices #kudos
smart  car  automotive  IoT  ubiquitous  computing  transport  brand  smartphone  home  customer  experience  driver  travel 
march 2016 by csrollyson
Why Customer Success Means the End of Salespeople | Brian de Haaff | LinkedIn
[commented]Great example of #customer #experience embedded in firm culture: their CS team not driven by $$ but desire to help
customer  success  experience  example  software  b2b  sales  outcome  exceptional  sochap  csrblogcomment  travel  journey  mission  2016  Q1  cco  cdo  2cdo 
february 2016 by csrollyson
Why I will never fly Delta Airlines again.
Incredible #honeymoon travel #fail: customer shares eye-popping treatment by @delta #cx
customer  experience  Fail  airline  brazil  service  flight  2csra  2sochap  social  media  empowerment  2cco  2csrollyson  travel  usa 
january 2016 by csrollyson
Ten Ways To Improve The Customer Experience Of Air Travel - Forbes
Horrible #CX flying @united fr Mumbai>NJ + suggests to improve #customer #experience
airline  customer  Experience  Q4  2015  list  india  united  class  food  airport  security  service  experiential  delay  flight  attendant  alienation  travel  2cdo  2ghcj 
october 2015 by csrollyson
How Signature Flight Support Built a Customer-Centric Culture
CX Case study: airline service vendor boosts #customer #experience by enhancing communications, culture
airline  travel  vendor  casestudy  customer  experience  training  culture  partner  executive  employee  q2  2015  survey  analysis 
september 2015 by csrollyson
Poshtels are the new travel trend - Business Insider
NICE #Ryannair model for lodging for "budget" travelers w a taste for luxury
travel  hotel  hostel  europe  usa  airbnb  disruption  chicago  miami  luxury  budget  q3  2015  2execguide  2snr  2ghcj 
july 2015 by csrollyson
SoloWomanRV
Great blog features hacks for RV living
blog  RV  boomer  travel  howto  hack  camping  usa 
may 2015 by csrollyson
The Rat Paths of New York - NYTimes.com
Fascinating post on various "wild" animals in #NewYorkCity (any other large) + creative ideas to help them (and people) #kudos
Newyorkcity  rat  animal  fox  raccoon  skunk  woodchuck  mouse  travel  migration  science  q2  2015  park  green  2ghcj 
april 2015 by csrollyson
Gernot Katzer's Spices: Introduction
Fascinating spice/food/botany site chronicles author's extended experiences while traveling in #Asia
culture  plant  cooking  india  asia  reference  food  history  botany  europe  germany  austria  silkroad  travel  story 
april 2015 by csrollyson
Why 40-Year-Old Tech Is Still Running America's Air Traffic Control | WIRED
Huge innovation gap: How #government #regulation and #technology are failing air travel
airline  travel  usa  government  control  safety  i.t.  software  failure  design  q1  2015 
march 2015 by csrollyson
PSJ - Plastic Surgery Journeys
Fee-based site claims to be community of experienced medical tourism clients (plastic surgery)
plastic  surgery  cosmetic  community  forum  medical  tourism  travel  client  patient  15asp 
january 2015 by csrollyson
Flying with Children
Encyclopaedic guide to flying with children by mother of 3 and flight attendant veteran #kudos
travel  baby  child  howto  reference  flight  attendant  hack  suitcase  bottle  breastfeed  exceptional  14nuk  mother 
november 2014 by csrollyson
Why user centric design should lead to business transformation
KUDOS: Digital transformation is the default b/c #customer experience is #omnichannel; silos disjoint & leech value
omni  channel  user  customer  Experience  design  pointofview  q1  2014  CDO  digital  transformation  travel  example  web  ecommerce  foundation 
march 2014 by csrollyson
Digital Strategy Test: Can You Gain Competitive Advantage? - InformationWeek
CDOs: CEO intervws on #Digital transformation 2edge sword: creates great value yet thin competitive advantage
CEO  digital  strategy  CDO  transformation  I.T.  example  insurance  banking  asia  Financialservices  manufacturing  travel  foundation  cpg  consumer  apparel  customer  experience 
march 2014 by csrollyson
Social Media Fail | Social Media Today
USEFUL reminder: #SocialMedia #travel joke fail + post-mortem #fb
social  media  example  humor  joke  airport  travel  facebook  snafu  fail  india  airline  policy  postmortem  2csrollyson  negative 
march 2014 by csrollyson
Innovations That Will Change Your Life: A Conversation With Elon Musk
FUN interesting interview/science-future-predictions w Elon Musk [video, text] Thx kj_hammond
future  elonmusk  q1  2014  prediction  science  california  travel  artificial  intelligence  space  population  video  2ghcj 
january 2014 by csrollyson
▶ Hollywood & Vines: The first short film made entirely of Vines - YouTube
RARE delightful creativity: treat yourself to this 4 minutes of #vines mashed up into a bona fide film.. Wow #kudos #kudos #kudos #fb
exceptional  video  crowdsourcing  global  world  travel  love  film  vine  creativity  innovation  art  Platform 
december 2013 by csrollyson
Monitor Your Digital Life With These Badass Smart Gauges | Gadget Lab | Wired.com
Another example of the car as "smart device"; the Internet of Thongs coalesces Thx @didiebon #fb
automotive  experience  smart  device  travel  IoT  Q4  2013  digital  data  traffic  2csra  2csrollyson 
november 2013 by csrollyson
My Most Minimal Travel Setup Yet : zenhabits
Great short minimalist travel guide, USA-Asia (only 8 pounds, incl. backpack) #fb
minimalist  zen  travel  packing  howto  asia  workout  laptop  smartphone  plan  hack  2csrollyson 
october 2013 by csrollyson
40 Maps That Will Help You Make Sense of the World «TwistedSifter
FASCINATING: use these maps to marvel at parts of the world, seen thru many lenses #kudos #fb
exceptional  map  world  global  politics  nature  geography  climate  population  Statistics  culture  business  travel  alcohol  coffee  sexuality  oil  economy  water  crime 
september 2013 by csrollyson
Chicago O'Hare Airport ORD Terminal 5 Map
USEFUL: Lists all terminal retail/restaurants—and whether they are before/after security; Terminal 5 has 2 bars before security, where you could meet with a ticketed passenger
bar  ord  ohare  airport  chicago  international  terminal  security  travel  meeting  howto  map  coffee  pub  retail  shop 
july 2013 by csrollyson
Food outside of security at O'Hare? | Chicago | Yelp
USEFUL thread on having a drink w friends passing thru O'Hare #kudos
ohare  chicago  airport  bar  discussion  security  exceptional  pub  howto  review  travel 
july 2013 by csrollyson
Trey Ratcliff | Stuck In Customs | HDR Photography Portfolio
Tremendous photography blog; natural and man-made wonders around the world
photo  gallery  city  europe  nature  exceptional  howto  photography  global  travel  blog 
may 2013 by csrollyson
10 Things Most Americans Don’t Know About America | Der Bananenplanet
PRICELESS delightful, sobering, deft, humorous comment on US-american culture by an expat SO TRUE #fb
usa  culture  exceptional  global  analysis  humor  society  media  consumer  health  food  education  travel  list  perspective  insight  quality  life  comparison  latin  america  europe  asia  work  security  social 
may 2013 by csrollyson
MediaPost Publications Morgans Hotel Taps Firstborn For Digital Strategy, Content 04/23/2013
This sounds like Web 1.0 thinking; agencies aren't known for true engagement; this move may incrementally boost Web 1.0 results
social  media  content  hotel  hospitality  miami  agency  mobile  ecommerce  travel  statistics  Losangeles  Newyorkcity  south  beach  digital 
may 2013 by csrollyson
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