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Research Solutions | Market Street Research
Marketing research firm discusses brand awareness and how it's measured with qual and quant methods + links to multiple other research methods; they do longitudinal studies for customer experience and employee engagement and general benchmarking
marketing  brand  awareness  image  research  quantitative  qualitative  comparison  vendor  firm  csr19  benchmarking  reference 
march 2019 by csrollyson
Quantitative Market Research VS Qualitative Market Research
Offers common examples of quant and qual primary marketing research + brief discussion of how each is used
marketing  research  quantitative  qualitative  description  comparison  vendor  firm  howto  csr19  primary 
march 2019 by csrollyson
Quantitative vs Qualitative Market Research: Which Method Is Best for You?
Briefly describes quant and qual marketing research, then offers rough guidance for selecting which to conduct, or both
marketing  research  quantitative  qualitative  comparison  vendor  firm  howto  csr19 
march 2019 by csrollyson
Top 18 Strategies and Tactics To Get stuff Free or Massive Discounts | Chris Jones Filmmaker Blog
Must-read for #filmmaker #directors: How to ask people for things as a list focuses on practical ways to show your consideration of #investors #vendors #cast - specific advice for communication and interaction #kudos
exceptional  film  movie  producer  filmmaker  howto  relationship  investor  vendor  communication  ego  humility  empathy  interaction  email  consideration  list  bullsi  19eyz  Business 
march 2019 by csrollyson
How to Pick the Best Customer Journey Analytics Platform for You
Yes, a pitch for their platform but head/shoulders above most other posts. Enterprise viewpoint, uses true analytics to inform #customer #journey #map creation & optimization
customer  experience  journey  map  persona  enterprise  software  platform  vendor  analytics  exceptional  organization  data  marketing  automation  comparison  analysis  reference  bullsi  example  image  IT  csr19 
february 2019 by csrollyson
Signet Sibyl
Survey software for customer or employee experience or success applications
user  customer  experience  success  vendor  survey  employee  software  platform 
february 2019 by csrollyson
Chips are down: Apple to stop using Intel processors in Macs, reports say | Technology | The Guardian
@Intel’s chips are down: customer @Apple integrates vertically as it builds its own chips
apple  vendor  chip  processor  hardware  news  intel  Q1  2018 
april 2018 by csrollyson
The Charlie Cart Project
#Mobile #kitchens, equipment & recipes allow schools to teach kids how to cook
bullsi  teaching  children  highschool  school  usa  ecommerce  mobile  kitchen  technique  process  vendor  drivetotrust  cooktohealth  teen  cook 
january 2018 by csrollyson
Customer Success - Wikipedia
Starter WP article on #customer #success needs work but still valuable + links
customer  success  reference  manager  vendor  development  history 
october 2017 by csrollyson
How To Get The Best College Visit - From Your Home (VIDEO) - College Shortcuts
College visit & exposé service claims to give backroom information [video interviews]
college  visit  16ccc  service  vendor  exposé  video  interviews  ecommerce  ws1  parent  student 
july 2017 by csrollyson
CMOs don't need more tech...
[comment] What #CMOs need more than #martech #CDO #CIO
csrblogcomment  marketing  cmo  hightech  martech  customer  experience  persona  jtbd  vendor  ecosystem  cdo  cio  cco  leadership 
may 2017 by csrollyson
Maven
Completely conventional #car #sharing from @GM features a lot of poking your smartphone
connected  car  oem  gm  application  sharing  automotive  vendor  digital  content  smartphone 
may 2017 by csrollyson
YouTube To Offer Third-Party Brand Safety Tools | Digital - AdAge
Starting to accommodate brand concerns of ads appearing alongside extremist videos
q1  2017  advertising  youtube  filter  brand  budget  vendor  video  politics  terrorism  ugc 
april 2017 by csrollyson
The $5 Billion Battle For The American Dinner Plate | Fast Company
Useful overview of changes in how USA cooks at home, puts home meal kit delivery vendors in context
vendor  cooking  home  comparison  startup  business  model  delivery  q4  2015  meal  kitchen  family  kit  urbanism  millennial  timeline  history  dinner  evolution 
march 2017 by csrollyson
What is cognitive computing ? IBM Watson as an example
Useful intro to cognitive computing / machine learning / artificial intelligence | IBM Watson example
ibm  watson  cognitive  computing  pointofview  machine  learning  vendor  2014  definition  reference 
march 2017 by csrollyson
Binge On | Video Streaming without Using Your 4G LTE Data | T-Mobile
Bingo On offers streaming from these providers that doesn't count toward your data quota when you have a qualifying plan
tmobile  bingeon  video  vendor  channel  list  directory  telecom  program  product  feature 
december 2016 by csrollyson
CASE - How Well Do You Know Your Alumni?
How a university used #socialmedia + #analytics to boost #fundraising effectiveness
bullsi  alumni  sh5  social  media  16ccc  analytics  fundraising  facility  facebook  example  casestudy  enterprise  sofrware  vendor 
november 2016 by csrollyson
Xaptum Genesis 2016 (with images, tweets) · csrollyson · Storify
Coverage of emerging #IoT #infrastructure & its role in #digital #transformation #m2m #cdo
cdo  digital  transformation  iot  m2m  vendor  vision  infrastructure  chicago  startup  2016  q4  analyst  conference 
november 2016 by csrollyson
Surviving Electmageddon: Protecting against a wave of DNS outages - Wordfence
Don't be surprised: Post anticipates DDoS attack on USA election day, comments drill into details
website  hosting  DNS  q4  2016  ddos  prevention  howto  vendor  election  president  attack  preparation  2csrollyson  2csra  2ghcj 
november 2016 by csrollyson
dlvr.it subscription plans
Dlvr.it plans, side by side; these guys are good
twitter  facebook  linkedin  pinterest  social  media  vendor  automation  q4  2016 
october 2016 by csrollyson
Pricing — Twibble
Twitterfeed alternative; have used them before.. reliable BUT no platforms 'cept Twitter
twitter  rss  automation  vendor  pricing  q4  2016  social  media  plan 
october 2016 by csrollyson
Keepin It Simple Consulting | Home
Consultancy that addresses #employee #engagement & #organization #development
employee  engagement  organization  development  vendor  management  consulting  firm  website  cco  sochap  training 
september 2016 by csrollyson
Case Study: HuskerMax Creates "Instant Reader Engagement"
Case study: College football team boost engagement from web, social & forums
social  media  engagement  software  tool  vendor  poll  website  casestudy  sport  forum  16ccc 
august 2016 by csrollyson
Chronology
Minimalist shoes featuring fake heels
shoe  website  barefoot  minimalist  primal  vendor 
august 2016 by csrollyson
Connected Car - BearingPoint
Bearingpoint pitch for its #connectedcar services after brief POV & CSF list
connected  car  pointofview  vendor  busdev  bearingpoint  management  consulting  firm  CSF 
april 2016 by csrollyson
Review Strategies and the Customer Experience | Sandhill
Solid advice: #Customer #experience and #reviews: How firms can mitigate risks, earn rewards
customer  experience  review  howto  analysis  vendor  thought  leadership  q2  2016  ugc  product  service  trust  call  center  fake  sochap  2execguide  2eglii  2sbs  2snr  cmo  cco  marketing  advice 
april 2016 by csrollyson
Assessing the Maturity of Your Customer Success Organization - OpenView Labs
Simple 5-stage #customer #success adoption model; suggests how to progress
customer  success  experience  model  adoption  2016  q1  vendor  cco  graphic 
march 2016 by csrollyson
B2Bs: Disconnect Between Customer Strategies and Outcomes
Look at these stats: Gallup reveals much #RoomToImprove in #B2B #customer #experience
customer  experience  statistics  q1  2016  consulting  services  vendor  management  howto  approach  cdo  cco  sochap 
march 2016 by csrollyson
Big Data Landscape 2016
Useful map of #BigData vendor|technology|solution ecosystem - faint nod to #IoT & #wearable tech #kudos
big  data  ecosystem  technology  software  infrastructure  map  reference  exceptional  vendor  cloud  application  transport  analytics  cdo  cco  cmo  ceo  cio  cto 
february 2016 by csrollyson
Complete Enterprise Healthcare Solution
Enterprise solution vendor for employee population healthcare cost management
enterprise  healthcare  health  management  1cv6s  population  vendor  platform  prevention  big  data 
february 2016 by csrollyson
Svbtle
Newish entrant to blog platform market (Tumblr LinkedIn Medium..)
blog  platform  social  network  vendor 
january 2016 by csrollyson
Oracle Roadmap to Modern Customer Service
Basic tech-focused adoption roadmap for #CX emphasizing #customer #service; social metrics outdated
vendor  promotion  marketing  model  enterprise  technology  Solution  customer  service  experience  omni  channel  empowerment  chat  website  mobile  social  media  metrics  measurement  knowledge  management  2csra  2snr 
january 2016 by csrollyson
Causes Of Churn + remedies | Preact
Software-oriented how-to reduce #customer #churm references life cycle
customer  churn  cloud  software  subscription  howto  presentation  sochap  life  cycle  vendor  retention 
january 2016 by csrollyson
Blog-Socially Savvy
Firm guides clients in using #SocialMedia for sales, other business outcomes
social  business  employee  sales  advocacy  vendor  professional  services  firm  blog  marketing  2sbs 
december 2015 by csrollyson
All in One Account Based Marketing - Engagio.com
Vendor: Marketing automation + analytics = "account based marketing" (new buzzword)
b2b  vendor  platform  marketing  automation  analytics  sales  enterprise 
december 2015 by csrollyson
A Real Place - Executive Summary
Startup social networking platform aims to make analog digital
social  network  platform  vendor  startup  digital  analog  2016  f2f  conference  cafe  bar  business  model  government 
december 2015 by csrollyson
What is Employee Engagement?
Easy-to-read introduction to employee experience: definition, model and measurement
employee  engagement  reference  sochap  definition  model  vendor  survey 
december 2015 by csrollyson
Employee Engagement: The Complete Guide
Useful overview of #employee #engagement: stats on business impact + 10-point definition
sochap  employee  engagement  reference  howto  vendor  2sbs  2sochap  definition 
december 2015 by csrollyson
HBR Making Customer Centric Strategy Take Hold
Summary of #customer #experience CxO report w some useful enterprise examples #cx
customer  experience  report  2015  Statistics  centricity  cco  2cco  vendor  university  example  2cdo  2csra 
november 2015 by csrollyson
Five Lessons Learned at the CRM Evolution (Oracle Social Spotlight)
Oracle gets the #customer #experience revolution: juicy adoption stats fr @gartner
customer  Experience  service  Q4  2015  Profit  vision  vendor  crm  Statistics  transformation  cco  cdo  2cdo  2csra  2snr 
october 2015 by csrollyson
The Future of Digital Customer Experience | SolsticeFWD (with images, tweets) · csrollyson · Storify
Rich coverage of #mobile #transformation trends: Practical insights: @forrester @johndeere @bosch @trunkclub & more
hightech  mobile  web  ecommerce  q3  2015  vision  cdo  customer  experience  marketing  application  iot  disruption  vendor  enterprise  solution  big  data  business  social  omni  channel  2cco  2cdo 
september 2015 by csrollyson
How Signature Flight Support Built a Customer-Centric Culture
CX Case study: airline service vendor boosts #customer #experience by enhancing communications, culture
airline  travel  vendor  casestudy  customer  experience  training  culture  partner  executive  employee  q2  2015  survey  analysis 
september 2015 by csrollyson
'Customer success' software is getting hot - Fortune
Describes the "customer success" provider category and its niches
customer  success  market  vendor  news  adoption  q2  2014  category  competitor 
september 2015 by csrollyson
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