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(85) Operations Rules to Live By - Vox
1) Capacity First - Optimizations Later - this rule broken will guarantee downtime. Do not optimize under the stress of downtime - focus on capacity first.
sysadmin  architecture  howto 
february 2010 by edhill
Usability Testing Tips and Handbook – Six Tips for a Killer FAQ Page
An FAQ or Frequently Asked Questions page is a great tool to inform your users about the issues they will likely encounter. This post explains how to create a great FAQ page.
usability  faq  writing  howto  tips  design  ideas 
february 2010 by edhill

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