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garrettc : faq   12

No More FAQs: Create Purposeful Information for a More Effective User Experience
It’s normal for your website users to have recurring questions and need quick access to specific information to complete … whatever it is they came looking for. Many companies still opt for the ubiquitous FAQ (frequently asked/anticipated questions) format to address some or even all information needs. But FAQs often miss the mark because people don’t realize that creating effective user information—even when using the apparently simple question/answer format—is complex and requires careful planning.
faq  contentstrategy  content  userexperience  webdevelopment  help 
january 2018 by garrettc
Kill It With Fire! What To Do With Those Dreaded FAQs
"It’s a good start. But it’s scaffolding: writing that helps you get to the writing you’re supposed to be doing. It supports you while you write your way to the heart of your content. And once you get there, you have to look back and take the scaffolding down."
contentstrategy  copywriting  faq  content  userexperience 
december 2013 by garrettc
An open source, self-hosted Stackoverflow clone built on CakePHP and MySQL.
opensource  php  mysql  knowledge  faq 
october 2011 by garrettc
Canon EOS Beginners' FAQ
As a recent purchaser of a 400d this could be quite useful.
camera  digital  documentation  ebook  faq  guide  howto  learning  photography  reference 
january 2008 by garrettc
Setting up the Mac OS X 10.4
Tricks for including how to set up UTF-8 correctly
apple  bash  faq  howto  mac  osx  reference  shell  unicode  terminal  utf  tips 
october 2006 by garrettc
XSL Frequently Asked Questions
Excellent reference material with code snippets
faq  programming  reference  resource  xml  xslt  xsl  webdevelopment 
november 2005 by garrettc

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