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garrettc : feedback   18

Say the Hard Thing
"The majority of people-related disasters I’ve created originate with my choice to not say the hard thing. On my short list of critical leadership skills, the ability to “say the hard thing” is right after “delegate until it hurts.”"
business  feedback  management  mentoring  leadership 
june 2018 by garrettc
Conversion Funnels
"See how visitors are really using your website, collect user feedback and turn more visitors into customers."
analytics  tools  feedback  webdevelopment 
april 2018 by garrettc
Marker.io – Screen capture software for product teams
Report visual bugs, ideas & tasks, directly into existing issue tracking tools like Trello, Jira, GitHub, Asana, and more.
debugging  feedback  testing  chrome  slack  tool  productivity 
february 2018 by garrettc
Customer Satisfaction at the Push of a Button
HappyOrNot terminals look simple, but the information they gather is revelatory.
customerservice  evaluation  feedback  research 
february 2018 by garrettc
A Manager’s FAQ
We do this because schools taught us to. Tests started with a maximum score of 100 and points were deducted for every wrong answer. If tests started at zero and awarded points for every correct answer, we would be encouraged to continue doing better. Instead, we learn to fear mistakes and point them out in others.
feedback  management  business 
june 2016 by garrettc
Doorbell.io
Easily gather in-app user feedback, on websites, iOS apps, and Android apps.
feedback  tools  webdevelopment 
october 2015 by garrettc
What to Do About Bad Customers (And How to Stop Attracting Them)
Bad customers are bad for business. Here’s how to deal with them.
business  society  feedback  process 
august 2015 by garrettc
Subtle Click Feedback Effects
A set of subtle effects for click or touch interactions inspired by the visualization of screen taps in mobile app showcases.
animation  css  webdesign  svg  userinterface  feedback 
february 2015 by garrettc
The Fatal Flaw with 360 Surveys
Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.
feedback  management  process  review  360 
august 2014 by garrettc
The 7 Reasons Why 360 Degree Feedback Programs Fail
360 Programs are typically done terribly. Here are the top 7 reasons why they fail.
feedback  management  process  review  360 
august 2014 by garrettc
Guide to 360 Reviews – What is a 360? How Do You Administer 360 Feedback?
Most of us have heard of 360 reviews, we nod when they are brought up in management meetings -- but we don't really understand them and many people fear
feedback  management  process  review  360 
august 2014 by garrettc
360 Degree Feedback: The Good, the Bad, and the Ugly
360 feedback is a process that provides each employee with the opportunity to receive performance feedback from coworkers. See what 360 accomplishes.
feedback  management  process  review  360 
august 2014 by garrettc
Providing great user experience with feedback
How 37Signals use feedback indicators in Basecamp Mobile to improve the user experience.
mobile  webdevelopment  webdesign  feedback  userexperience  userinterface  usability 
february 2011 by garrettc

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