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garrettc : gds   50

Why GOV.UK content should be published in HTML and not PDF
"Compared with HTML content, information published in a PDF is harder to find, use and maintain. More importantly, unless created with sufficient care PDFs can often be bad for accessibility and rarely comply with open standards."
accessibility  pdf  govuk  gds  html  publishing  webdevelopment  bestpractice 
july 2018 by garrettc
Data Ethics Framework
The Data Ethics Framework sets out clear principles for how data should be used in the public sector.
govuk  gds  ethics  data  society 
june 2018 by garrettc
"Tymly offers a standards-based vocabulary capable of describing any digital service. This language enables teams to share, collaborate and publish common IT goals – helping improve interoperability and reduce duplication of effort. Even better, using modern open source technology, Tymly can turn these “blueprints” back into cutting-edge digital services!"
openapi  opendata  framework  gds  govuk  government  javascript  nodejs  npm  postgresql 
may 2018 by garrettc
We're not ‘appy. Not ‘appy at all.
GDS is leading the digital transformation of the UK government.
mobile  app  government  strategy  technology  gds  govuk  mobilefirst  responsivedesign 
april 2018 by garrettc
Designing digital services that are accountable, understood, and trusted
"I’m hoping to convince you that designing digital services that are understandable, accountable and trusted is now a commercial as well as a moral imperative, and that building an open society in the digital age is about more than open code.

And that, whether you like it or not, if you work in software or design in 2016 you also work in politics."
research  presentation  govuk  gds  society  digital 
april 2018 by garrettc
How we approached service mapping
"We realised that one of the most important stages of building step by step navigation is mapping a user’s journey through a service. This enables us to understand the journey in as much detail as possible, including the different routes a user can take. It allows us to identify the parts of the journey the step by step navigation should cover and the content we should include."
gds  govuk  servicedesign  workshop  webdesign  userexperience 
february 2018 by garrettc
Services for government users
Building or buying services that government users find easy to use.
gds  guidelines  manual  webdesign  webdevelopment  accessibility  govuk  bestpractice 
january 2018 by garrettc
Collected UX research posts from my government days
Leisa Reichelt rounds up some of the blog posts she wrote while working in government.
research  govuk  gds  government  webdevelopment  userexperience  usercentereddesign 
january 2018 by garrettc
The benefits of coding in the open
GDS is leading the digital transformation of the UK government.
gds  opensource  opendata  openapi  bestpractice 
september 2017 by garrettc
If I could tell you 3 things – notes from a brief career in the public service
1. Your organisation will benefit more from you being user centred than the users ever will.
2. Orient everything you can in your organisation around real user journeys.
3. Seek the truth, even if it’s ugly
servicedesign  gds  usercentereddesign 
july 2017 by garrettc
How to create a borderless state. Lessons from Estonia.
"Around 17 years ago, Estonia set out to fundamentally rewrite how a government should deliver services and it’s now considered the most advanced digital government in the world. At the end of last year, four FutureGovers took a trip to Tallinn to learn more about its approach."
government  digital  economics  society  gds  estonia  europe  eu 
july 2017 by garrettc
Improvements to worldwide publishing
Great example of how focusing on user needs, and ignoring departmental silos. leads to an improved user experience.
govuk  gds  userexperience  navigation  webdesign  webdevelopment  research  pamoja 
july 2017 by garrettc
Retrospective on GDS
Great series of posts from Richard Pope looking back at lessons learned from his time at GDS.
government  history  govuk  gds  business  startups 
july 2017 by garrettc
Dashboard - Voter registration - GOV.UK
View performance statistics for the 'Voter registration' service from the Performance Platform on GOV.UK
data  dashboard  analytics  democracy  gds  government 
may 2017 by garrettc
Network principles
"Government networks form a platform that enables the delivery of digital services. Good network design should create a user experience that the network is transparent, resilient and ubiquitous, with the right balance of quality, speed, security, control and cost.

These principles help designers deliver this experience for their users when designing networks across government. Note that these are principles, not a set of rules that must be arbitrarily followed. Designers can deviate from them where there is good justification."
gds  govuk  network  security 
january 2017 by garrettc
Loyal to the network [redux]
Outside of the technical achievements, the greatest thing GDS did was build the network of people around it.
gds  govuk  network  society  community 
december 2016 by garrettc
Results of the 2016 GOV.UK assistive technology survey
"This is for everyone: documenting how we're rebuilding inclusive digital services across the UK Government"
accessibility  gds  govuk  research  userexperience  pamoja 
november 2016 by garrettc
What we mean when we say "Show the Thing"
"Promising something concrete in the future, rather than showing work in progress, sets us up to fail. Particularly if user research suggests that the work moves in a new direction and we end up creating something very different."
gds  govuk  userexperience  demo  business  pamoja 
november 2016 by garrettc
Making it easier to understand smart answer logic
Powerful logic visualisation baked right into the content authoring tool.
gds  govuk  government  contentdesign  userexperience  logic  pamoja 
november 2016 by garrettc
The Government IT Self-Harm Playbook
How not to do things. Just as applicable to businesses as government.
govuk  gds  procurement  technology  business  pamoja 
october 2016 by garrettc
Design patterns
"These patterns are based on the research and experience of the whole GOV.UK design community"
reference  guide  designsystems  govuk  gds  patternlibrary  patterns 
october 2016 by garrettc
How the Sexual Health: 24 service used GOV.UK patterns
"The service is of the internet, not just on the internet. The team has used the internet to rethink how the service of sexual health testing is delivered to users. By focusing on user needs and working in small, agile teams, you can transform a public service."
userexperience  gds  govuk  sexualhealth  servicedesign  pamoja 
october 2016 by garrettc
The different types of design in government
Good overview of the different types of designers at GDS.
design  designthinking  gds  govuk  business 
october 2016 by garrettc
Dos and don'ts on designing for accessibility
The dos and don’ts of designing for accessibility are general guidelines, best design practices for making services accessible in government. Currently, there are six different posters in the series that cater to users from these areas: low vision, D/deaf and hard of hearing, dyslexia, motor disabilities, users on the autistic spectrum and users of screen readers.
accessibility  gds  posters  webdevelopment  userexperience  pamoja 
september 2016 by garrettc
A/Bsolutely fabulous testing | Inside GOV.UK
How do you make people click a ‘start now’ button first time? What we learnt from A/B tests:
abtesting  testing  govuk  gds 
august 2016 by garrettc
The language of addresses
"Addresses are a critical part of our national data infrastructure, but address terminology can be really confusing."
gds  govuk  uk  address  geodata  data  location 
august 2016 by garrettc
Introducing the GOV.UK publishing platform in detail
Lovely clarity from on how the GOV.UK publishing platform works in detail
cms  publishing  webdevelopment  architecture  gds 
july 2016 by garrettc
Inside Obama's Stealth Startup
A look insude the USDS, the United States' version of GDS.
gds  government  usa  usds 
june 2015 by garrettc
Info pages: publishing data about user needs and metrics
Pages on now have an equivalent info page that gives details of the user story and rational for that page existing.
govuk  gds  usercentereddesign  research  userstories  webdevelopment 
october 2014 by garrettc
Community development handbook - Publications - GOV.UK
"Delivering a platform is just 1 part of helping a community thrive. Communities can exist without dedicated software solutions. They will often work around bad or overly interfering ones."

Advice for community managers and people involved in communities of practice in the public sector.
govuk  gds  community  technology  webdevelopment  appdevelopment  society  government 
october 2014 by garrettc
How designers prototype at GDS
We believe in designing in the open. Most of the ideas on this blog will be iterated on over time, some of them will test badly and never make it onto GOV.UK, a few might end up being patterns that we use everywhere.
gds  govuk  government  webdesign  prototype  process 
october 2014 by garrettc
Whitehall publisher content types: best practice examples
Examples of content formats published on GOV.UK, including guidance, detailed guides and news stories.
contentstrategy  documentation  contenttypes  gds 
october 2014 by garrettc
Some interesting things about how we do content design
"We don’t just write the content for GOV.UK – we design it. This sounds simple, but they’re fundamental to the way we work: understanding user needs, designing content that meets those needs, and iterating to improve it in response to user feedback."
gds  content  contentstrategy  contentdesign 
july 2014 by garrettc
A better approach | Government technology
Important message on IT not just for govt/civil servants also big orgs everywhere /via  
govuk  gds  procurement  bestpractice 
july 2014 by garrettc
BDD for Government Digital Service sites
Real world Behaviour Driven Development scenarios for GDS sites.
gds  bdd  testing  scenarois  web  development 
february 2014 by garrettc
We’re not ‘appy. Not ‘appy at all.
Tom Loosemore at GDS on why the core service is web first and apps are the exception.
responsivedesign  mobileweb  webdesign  webdevelopment  bestpractice  gds 
march 2013 by garrettc
YouTube, Budget Consultations, and how a great blogger made it better still
How Monmouthshire council used You Tube to reach a wider audience for their budget proposals, and how they improved their presentations.
council  budget  government  opendata  data  consultation  gds 
january 2013 by garrettc
Rewriting policy plainly
The perspective of an MOD representative on rewriting their policy documents in a plainer, clearer style, according the to GDS guidelines.
wdcsintranet  gds  language  userexperience  copywriting 
november 2012 by garrettc

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