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garrettc : help   11

No More FAQs: Create Purposeful Information for a More Effective User Experience
It’s normal for your website users to have recurring questions and need quick access to specific information to complete … whatever it is they came looking for. Many companies still opt for the ubiquitous FAQ (frequently asked/anticipated questions) format to address some or even all information needs. But FAQs often miss the mark because people don’t realize that creating effective user information—even when using the apparently simple question/answer format—is complex and requires careful planning.
faq  contentstrategy  content  userexperience  webdevelopment  help 
january 2018 by garrettc
I Don’t Need Help
Just because your users don’t ask for help doesn’t mean they don’t need it.
documentation  webdesign  userexperience  pamoja  help 
february 2017 by garrettc
Matches command-line arguments to their help text.
bash  development  help  shell  unix  cli 
september 2013 by garrettc
EU law change regarding use of cookies
A plain(ish) english explanation of the upcoming EU law change that affects how we use cookies. By my old colleagues at Torchbox
privacy  help  torchbox  cookies  europe  law 
may 2011 by garrettc
How To Do
Very nice looking drupal site: "HowToDoThings strives to solve people’s everyday problems by compiling reliable information from experienced contributors and making it available to inexperienced readers."
advice  content  drupal  creativity  education  guide  howto  help  information 
september 2007 by garrettc
Chess Tactics Explained in English
A complete tutorial of chess tactics explained in plain english. Very handy for the beginner to intermediate player.
advice  education  guide  help  howto  lessons  chess  game  tactics  strategy  reference  tutorial 
june 2007 by garrettc
Dynamic Help in Web Forms
Different ways to present inline help to users filling in forms. Contains a couple of interesting techniques I'd not come across before.
accessibility  bestpractice  code  design  documentation  forms  interaction  interface  usability  help  webdevelopment  userinterface 
may 2007 by garrettc

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