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Questions for a new technology.
"Given that coordination and communication swamp all other costs in modern software development it is a pressing area to invest in, especially as your team scales."
development  evaluation  management  technology  business  questions 
5 weeks ago by garrettc
OKRs, Explained with "Star Wars"
"Having trouble understanding OKRs? This presentation will explain it to you, with the Emperor as CEO, and Darth Vader and Grand Moff Tarkin as his leadership team"
culture  management  business  performance  metrics  okr 
7 weeks ago by garrettc
OKRs, Explained with "Star Wars"
Having trouble understanding OKRs? This presentation will explain it to you, with the Emperor as CEO, and Darth Vader and Grand Moff Tarkin as his leadership t…
business  management  performance  okr 
8 weeks ago by garrettc
Cultivate high-performing teams with these feedback tips
"Looking to build high-performing teams and improve employee performance? Here are four invaluable tips for providing feedback in the workplace."
business  management  mentoring  teams 
8 weeks ago by garrettc
charity.wtf – charity wtf's about technology, databases, startups, engineering management, and whiskey.
Last night I was out with a dear friend who has been an engineering manager for a year now, and by two drinks in I was rattling off a long list things I always say to newer engineering managers.
IFTTT  Pocket  business  management 
9 weeks ago by garrettc
The Engineer/Manager Pendulum – charity.wtf
Lately I’ve been doing some career counseling for people off Twitter (long story). The central drama for many people goes something like this: I’ve been meaning to write this post for a while.
IFTTT  Pocket  business  management 
9 weeks ago by garrettc
Engineering Management: The Pendulum Or The Ladder
Last night I was out with a dear friend who has been an engineering manager for a year now, and by two drinks in I was rattling off a long list things I always say to newer engineering managers. Then I remembered: I should write a post! It's one of my goals this year to write…
management  career  manager  business  engineering 
10 weeks ago by garrettc
Making Engineering Team Communication Clearer, Faster, Better
"Derek Parham specializes turning engineers into great communicators. Here's the framework he used to do it at both Google and on the Hillary Clinton campaign."
management  design  teams  communication  designthinking  review 
10 weeks ago by garrettc
Risk-First Software Development
"Scrum, Waterfall, Lean, Prince2: what do they all have in common?

One perspective is that they are individual software methodologies, offering different approaches on how to build software.

However, here, we are going to consider a second perspective: that building software is all about managing risk, and that these methodologies are acknowledgements of this fact, and they differ because they have different ideas about which are the most important risks to manage."
software  development  business  management  risk  process  projectmanagement 
10 weeks ago by garrettc
4 Questions You Should be Asking Your Employees
"Not sure how to motivate your team and help them perform at their best? Here's a simple solution: Just ask."
management  process  business  employment 
december 2018 by garrettc
Responsive design (designers and developers working together)
"This is a deep-dive into the role of development in the design process, with a focus on responsive design. It’s aimed at design leaders/managers and developers working with design teams, and visual designers looking to become better web designers."
responsivedesign  webdevelopment  webdesign  management  userexperience 
december 2018 by garrettc
BICEPS
"There are six core needs researchers find are most important for humans at work. Not all are equally important to everyone. You might find that equity and belonging are most important to you, but choice and status are most important to your employee. Getting to know them and coaching to them is a shortcut to making others feel understood and valued (aka inclusivity). "
career  hiring  jobs  management  psychology 
december 2018 by garrettc
Scaling Engineering Teams via Writing Things Down and Sharing - aka RFCs
Using an RFC-like model to avoid the lack of visibility on others building or having built the same things as other teams, and the tech and architecture debt accumulated due to different teams building things very differently.
agile  culture  engineering  management  programming  business 
december 2018 by garrettc
The Signal Network
"My educated guess is that 50% of my job as a manager is information acquisition, assessment, and redistribution. It is my primary job and the efficiency with which I do this is a direct contribution to the velocity of the team."
communication  information  business  management 
november 2018 by garrettc
Evangelizing a Design System
Get buy-in from executives for your design system. Explain why design systems are popular, show current gaps, calculate the expected ROI.
business  investment  management  designsystems  patternlibrary  styleguide  roi  budget  powerpoint  keynote  template 
november 2018 by garrettc
Followership - Jason Wong's Blog
Everyone likes to talk about leadership—we are culturally conditioned to view success as a progression through leadership positions—but there is far less
management  leadership  business 
september 2018 by garrettc
The worst tech interview questions
I have a slightly unfair advantage over most tech recruiters in that I was once a developer (albeit a pretty terrible one) and as a result, I’m able to empathise with the majority of the issues they face on a daily basis. Ever since I transitioned to the dark
work  interview  management 
august 2018 by garrettc
With Goals, FAST Beats SMART
Traditional goal setting undermines the alignment, coordination, and agility needed to execute strategy.
management  business 
august 2018 by garrettc
7 Steps to Managing Remote Developer Teams if You’re Nontechnical
"Here are some essential steps to take to better manage a team of developers who are not in the same city, country, or timezone."
business  development  management  remote 
july 2018 by garrettc
Sizing engineering teams.
"Over the past year I've refined my approach to team sizing into a bit of a framework, and even changed my mind on several aspects, especially the viability of small teams. This post describes how I now size teams"
advice  career  management  business  mentoring  teams 
july 2018 by garrettc
The Designer Who Changed Airbnb's Entire Strategy
"Product-market fit is the only thing that matters, and yet this is where many companies fail. Learn how Airbnb used design thinking to disrupt itself, expand its product offering and secure lasting product-market fit on its way to becoming a true lifestyle brand."
productdevelopment  productdesign  business  management 
july 2018 by garrettc
Steve Blank
"Is your organization full of Hackathons, Shark Tanks, Incubators and other innovation programs, but none have changed the trajectory of your company/agency?"
business  change  entrepreneurship  innovation  management  culture 
june 2018 by garrettc
Say the Hard Thing
"The majority of people-related disasters I’ve created originate with my choice to not say the hard thing. On my short list of critical leadership skills, the ability to “say the hard thing” is right after “delegate until it hurts.”"
business  feedback  management  mentoring  leadership 
june 2018 by garrettc
A user manual for me
"There are lots of ways to build good teams and working relationships. I’m currently training as an organisation and relationship systems coach with ORSC and there are lots of methods that help build teams and collaborations which I will share more of as I do the training (I’ll be fully qualified in January 2018). On a much simpler level though, before you get to the relational matter of teams, platforms and systems, it’s important for people to know your preferences as an individual."
career  communication  management  work 
june 2018 by garrettc
Reaching Peak Meeting Efficiency
"Meetings are either a necessary evil or necessarily evil, depending on who you ask. Meetings are undeniably the most important tool for building a diverse, high-performance team with shared values."
management  meeting  productivity  business  agile 
may 2018 by garrettc
27 things I learned about hiring in tech from looking for a new engineering management role
"This spring, I spent some time looking for a new professional challenge. This search turned out to be much more interesting and intense than I’d expected. Along the way, I learned quite a lot about myself, the broader industry, and how to do hiring well, and wanted to share those learnings with you."
management  business  hiring 
may 2018 by garrettc
12 “Manager READMEs” from Silicon Valley’s Top Tech Companies
"When we launched our first SoapBox hero I was surprised to discover a document used to introduce her working style to her team. I had never seen that before and it was awesome!

Did others have these? I needed to know. Eventually, I found a treasure trove of examples by Engineering Leaders from companies with some of the best culture in tech.

They called them Manager READMEs, or Manager User Manuals. And they’ve graciously let me share them with you."
leadership  management  readme  documentation  transparency  business  mentoring  teams 
may 2018 by garrettc
Migrations: the sole scalable fix to tech debt.
Migrations are both essential and frustratingly frequent as your codebase ages and your business grows: most tools and processes only support about one order magnitude of growth before becoming ineffective, so rapid growth makes them a way of life. This post takes a look at why migrations are so important, and also how to run them effectively.
management  programming  devops  migration 
april 2018 by garrettc
Tesla Model 3 production aims for 6,000 units per week in June after upgrade in May – ~5,000 with margin of error, says Elon Musk
In an email to employees today, Tesla CEO Elon Musk explained that the reason for the Model 3 production shutdown in Fremont and Gigafactory 1 is to prepare to increase production.  Substantialy.
management  tesla  email  business  efficiency 
april 2018 by garrettc
Project from Hell
"A few years ago, I was hired to work as a consultant on a software project for a large French tech company. What I have witnessed there is beyond everything I could possibly have imagined in terms of software engineering. Far more serious than just a lack of professional competence was the utmost contempt for human dignity which at some point made me compare the whole experience to (what I imagine can be) jail. What I relate here is a selected list of topics that should illustrate my point, but check out by yourself."
management  project  scale  business  failure 
april 2018 by garrettc
Secret management design decisions: theory plus an example
"In this blog post I’ll discuss the design decisions that must be made while constructing a secret management automation solution. In addition I’ll share a simple utility that can be used to deploy secrets from AWS Parameter Store to an EC2 instance. This utility is based on a related blog post by AWS, but generalised to make it more useful for pretty much any application that has secrets stored in parameter store."
devops  management  security  programming 
march 2018 by garrettc
How to Rands
"One of the working relationships we need to define is ours. The following is a user guide for me and how I work. It captures what you can expect out of the average week, how I like to work, my north star principles, and some of my, uh, nuance. My intent is to accelerate our working relationship with this document."
leadership  management  business  relationships  communication  mentoring  training 
march 2018 by garrettc
Why you should stop using product roadmaps and try GIST Planning
I created my fair share of product strategies, roadmaps and project gantts, but I don’t do them anymore. I found a better alternative — GIST which I’ll explain in this post.
productmanagement  management  development  business  agile 
february 2018 by garrettc
Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)
In 2003, a marketing consultant named Fred Reichheld lit the business world on fire with the Harvard Business Review article The One Number You Need To Grow. He asserted that by asking a single…
nps  metrics  analytics  marketing  management  business  userexperience 
december 2017 by garrettc
Free-market software development
"Enabled by thousands of software-as-a-service providers, internal teams are evermore competing against external markets for their colleague's business.

Here's some notes after a few years in working in this environment."
economy  management  business  technology  bestpractice  software  opensource  saas 
december 2017 by garrettc
How to have meetings that don’t suck
"Meetings are something many of us dread, but they’re necessary and can be quite useful with a bit of planning and forethought."
collaboration  management  business  meeting 
november 2017 by garrettc
How to Write a Business Report to an Executive
Writing a business report to an executive can be an important component to making a name for yourself at your company. It is vital that you write in a professional, clean and mistake-free manner. You ...
business  management  report 
october 2017 by garrettc
Why GE had to kill its annual performance reviews after more than three decades
"The annual performance review has been a ubiquitous and generally loathed fixture of the corporate world for decades. But haters can rejoice: It's finally starting to topple. The best part? Even the company that popularized the toughest form of formal annual review is moving away from them."
business  management  review 
october 2017 by garrettc
Eisenhower's Urgent/Important Principle
President Eisenhower's Urgent/Important Principle identifies which tasks and activities you should focus on and which you should delegate or ignore.
gtd  productivity  business  management 
july 2017 by garrettc
Introductory bullshit detection for non-technical managers
"You are a non-technical manager for a team of programmers or other highly skilled domain experts. You sometimes have some difficulties “speaking the same language” as your team and sometimes that means things don’t go well."
management  programming  software  business  teams 
july 2017 by garrettc
How to say no
Here are a few ways to kindly and firmly say no when you need to focus.
advice  management  career 
june 2017 by garrettc
The Best Advice We Overheard at First Round's CTO Unconference
Our second annual CTO Unconference brought together 160+ of the sharpest technical leaders we know. Here's a rundown of some of the best tactics we heard them share.
management  diversity  hiring  business 
june 2017 by garrettc
Here’s When You Should Use Email Instead Of Slack
You spend your whole day chatting with your coworkers on Slack, but these are the times that it’s actually better to email.
email  slack  communication  management  business  society  work 
may 2017 by garrettc
Templates And Hints For The Perfect Email For Almost Every Situation
If every email you sent was perfectly phrased and well-received right out of the inbox, how much time could you save?
email  management  business  communication  society 
may 2017 by garrettc
How Etsy Ships Apps
In which Etsy transforms its app release process by aligning it with its philosophy for web deploys
android  ios  deployment  appdevelopment  webdevelopment  etsy  management 
may 2017 by garrettc
Birth of LeSS
Many people ask me, how long have you been practicing Large-Scale Scrum(LeSS)? I invariably end up telling this story.  LeSS framework is not
agile  business  methodology  management 
may 2017 by garrettc
This is the Jeff Bezos playbook for preventing Amazon’s demise
"Once a year, in his letter to Amazon shareholders, Jeff Bezos gives us all a glimpse into his business world view and management philosophy. This year’s version did not disappoint.

In it, Bezos explains how he thinks about preventing Amazon from slipping into “stasis,” “irrelevance” or “painful decline ... followed by death.” "
amazon  business  management 
april 2017 by garrettc
Executives and Safety
This is the third post on where Executives and Agile Experience diverge. It relates to the attitude towards creating a safe environment to work in and in particular the attitude towards "Get it done" individuals. "Get it done" Individuals Executives love "Get it done" individuals. "Get it done" individuals agree a set of outputs and…
agile  management  business 
april 2017 by garrettc
Team Playbook
"Here's a dirty little secret: working as a team is really hard, and tools alone won't fix that. Books wax poetic about Silicon Valley dream-teams, but they don't tell you how to start improving your team. For Atlassian, the mission to unleash the potential in every team starts at home. We've developed a playbook that changed the way our teams work. Now it's yours to try, too."
book  culture  management  teams  business 
january 2017 by garrettc
Tuckman’s Stages of Team Development
In 1965, Bruce Tuckman derived that all newly formed teams go through similar stages, before they can perform well together. He laid it out in his paper "Developmental Sequence in Small Groups"
agile  teams  management  business  productivity  psychology 
december 2016 by garrettc
Project Manager vs Product Manager
They are both PM's, but what are the differences when you compare a Project Manager vs Product Manager roles.
productdevelopment  projectmanagement  development  business  management  productmanagement 
december 2016 by garrettc
Five Leadership Hacks
"To me, a hack is a clever or unexpectedly efficient means of getting something done. A good hack should feel like cheating because the value created by the hack feels completely disproportionate from the work done.

With this definition in mind, I present five leadership hacks I regularly use. These are not practices designed to redefine your leadership philosophy. They are hacks. "
business  development  leadership  management  strategy  hacks 
december 2016 by garrettc
Management in ten tweets
Marc Hedlund's most frequently-given pieces of management advice.
management  business  bestpractice 
october 2016 by garrettc
The Situation
Pressure’s on. I can tell from the silence in the meeting that something is up. There is no how’s-your-weekend chat-chit and everyone slowly looks at each other wondering about the source of the suspense. I write the agenda on the whiteboard knowing that we’re likely not doing anything on this agenda because…. … there’s a… More
business  management 
august 2016 by garrettc
Questions for our first 1:1 | Lara Hogan
In the last few years, I’ve had the pleasure of kicking off lots of new reporting relationships with both engineers and engineering managers. Over time, I’ve learned that getting some particular data during an initial 1:1 can be really helpful, as I can refer back to the answers as I need to give a person feedback, recognize them, and find creative ways to support them. Most of these I’ve stolen from some really amazing Etsy coworkers.
management  business 
august 2016 by garrettc
A Manager’s FAQ
We do this because schools taught us to. Tests started with a maximum score of 100 and points were deducted for every wrong answer. If tests started at zero and awarded points for every correct answer, we would be encouraged to continue doing better. Instead, we learn to fear mistakes and point them out in others.
feedback  management  business 
june 2016 by garrettc
There’s No Such Thing as a “Devops Team”
"the Devops movement addresses the dysfunction that results from organizations composed of functional silos. Thus, creating another functional silo that sits between dev and ops is clearly a poor (and ironic) way to try and solve these problems. Devops proposes instead strategies to create better collaboration between functional silos, or doing away with the functional silos altogether and creating cross-functional teams (or some combination of these approaches)."
culture  development  management  devops  business 
august 2015 by garrettc
Crafting Interviews
"Recruiting, like many managerial activities, is somewhere between an art and a science."
management  business  recruitment  interview 
june 2015 by garrettc
Mind Tools
Management, decision-making, time management, and goal-setting tools.
management  productivity  career  tools 
may 2015 by garrettc
Lessons Learned in Software Development
Here is my list of heuristics and rules of thumb for software development that I have found useful over the years: Development 1. Start small, then extend. Whether creating a new system, or adding a feature to an existing system, I always start by making a very simple version with almost none of the required functionality.…
advice  programming  software  development  career  management 
april 2015 by garrettc
Studies in Terror: Becoming a People Manager
Meri Williams on overcoming your fear of management.
business  management  society  mentoring 
april 2015 by garrettc
On Being A Senior Engineer
"I think that there’s a lot of institutional knowledge in our field, especially about what makes for a productive engineer. But while there are a good deal of books in the management field about “expert” roles and responsibilities of non-technical individual contributors, I don’t see too many modern books or posts that might shed light directly on what makes for a good senior engineer."
book  management  career  programming  business 
april 2015 by garrettc
A Better One-on-One Form
Simple form to record details and actions for one-to-one meetings.
productivity  management  linemanagement  business 
march 2015 by garrettc
Lessons learned from scaling a product team
"There’s been lots written about how Internet businesses should build software, from books like The Lean Start-Up, and posts from Google Ventures, but not many examples where startups open up their process and show how it really happens."
business  management  process  product  teams 
february 2015 by garrettc
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