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Participation Inequality: The 90-9-1 Rule for Social Features
In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.
society  community  socialsoftware  socialspace  socialnetworking 
may 2018 by garrettc
Dude, you broke the future!
"n this talk, author Charles Stross will give a rambling, discursive, and angry tour of what went wrong with the 21st century, why we didn't see it coming, where we can expect it to go next, and a few suggestions for what to do about it if we don't like it."
designthinking  future  socialsoftware  society  facebook  twitter 
january 2018 by garrettc
Your vs. My
"Labeling stuff with “My” imitates the point of view of the user. It is as if the user has printed out labels and stuck them to various objects: My Lunch, My Desk, My Red Stapler. Except the user hasn’t done this, you (the site) did it for them.

Labeling stuff with “Your” instead reinforced the conversational dialogue. It is how another human being might address you when talking about your stuff. Even with MySpace, people say things like “I saw what you put on your MySpace."
copywriting  userinterface  userexperience  webdesign  socialsoftware 
april 2017 by garrettc
Bad comments are a system failure
The definitive view on why comments on the web are often bad, and how we can fix them. Because would know.
comments  society  socialspace  socialsoftware 
august 2015 by garrettc
Sweep the Sleaze
"Promising to make you look wired and magically promote your content in social networks, the Like, Retweet, and +1 buttons occupy a good spot on pretty much every page of the World Wide Web. Because of this, almost every major site and brand is providing free advertising for Twitter and Facebook. But do these buttons work?"
socialnetworking  socialsoftware  webdevelopment  userexperience 
may 2015 by garrettc
Responsible Social Share Links
"Social share scripts are convenient and easy to copy & paste but rely on JavaScript and add additional overhead to your site, which means more HTTP requests and slower load times. Instead, use share links that don’t require you to load scripts for each social site."
socialnetworking  webdevelopment  performance  socialsoftware 
february 2015 by garrettc
Dark Social: We Have the Whole History of the Web Wrong
The "Dark Social" is the sharing that goes on that can't be tracked: email, IM, etc. According to research 69% of social referrals came from dark social. 20% came from Facebook.
analytics  facebook  social  socialmedia  web  society  sharing  twitter  socialnetworking  socialsoftware  wdcsintranet 
october 2012 by garrettc
Sweep the Sleaze
"If you provide excellent content, social media users will take the time to read and talk about it in their networks. That’s what you really want. You don’t want a cheap thumbs up, you want your readers to talk about your content with their own voice."
facebook  twitter  socialmedia  web  socialnetworking  socialsoftware  wdcsintranet 
may 2012 by garrettc
Citizen Science Alliance
"A collaboration of scientists, software developers and educators who collectively develop, manage and utilise internet-based citizen science projects in order to further science itself, and the public understanding of both science and of the scientific process."
socialsoftware  science  collaboration  crowdsourcing  wdcs  wdcsintranet 
august 2011 by garrettc
The Wisdom of Communities
Luke Wroblewski's notes on Derek Powazek's Wisdom of Communities talk at An Event Apart Seattle.
community  socialsoftware  group  social  society  psychology 
june 2011 by garrettc
Joho the Blog » [berkman] Miriam Meckel on communicating trustworthiness
"Users’ willingness to provide data about themselves depends on some sort of trust."
trust  society  socialmedia  socialnetworking  socialsoftware  privacy  datamining 
june 2011 by garrettc
My CodeConf Talk: Your Community Is Your Best Feature
Gina Trapani's talk on building community around open source software.
community  socialsoftware  github  git  opensource 
april 2011 by garrettc
Your vs. My Pattern
"Your" vs "My" entry from the Yahoo Developers Network Design Pattern Library
content  copywriting  userexperience  userinterface  socialsoftware  patterns  language  vocabulary  microcopy  webdesign  my  your  yahoo 
april 2011 by garrettc
Who owns an employee's LinkedIn contacts?
Or Twitter, or Facebook. And the correct answer is shut up. You're doing it wrong.
socialsoftware  networking  socialnetworking  socialmedia  management 
february 2011 by garrettc
Planning for Participation
What are the key tools and questions we can use to deliver relevant and better participation?
socialmedia  socialsoftware  participation  userjourney 
february 2011 by garrettc
Real Questions Have Answers - Blog – Stack Overflow
Jeff Atwood of Stack Overflow on the right and wrong ways to ask a question: "real questions have answers, not items or ideas or opinions."
knowledge  socialsoftware  crowdsourcing 
january 2011 by garrettc
The Web Is a Customer Service Medium
The fundamental question of the web is "WWIC?". And now you'll have to read it to find out what that means.
culture  publishing  socialsoftware  society  psychology 
january 2011 by garrettc
The Real Life Social Network v2
In depth and well research talk by Paul Adams on social network research at Google
socialsoftware  socialnetworking  socialmedia  society  research  network  friends  family  wdcs  wdcsintranet 
november 2010 by garrettc
Ident Engine
A JavaScript library that retrieves and aggregates profiles from across the web
javascript  identity  microformats  profile  lifestream  socialsoftware 
september 2010 by garrettc
Social Steganography: Learning to Hide in Plain Sight
Danah Boyd talks about hiding information in plain sight, creating a message that can be read in one way by those who aren’t in the know and read differently by those who are
culture  privacy  socialsoftware  socialnetworking  identity 
august 2010 by garrettc
Designing for Social Interaction
Social networks tend to map our existing relationships, and not create new ones. They also do a bad job of helping us manage those relationships by lumping everyone into a big bucket of "friends". Also of note: "for 90% of Facebook users, 20% of their friends account for 70% of all interactions.".
research  userexperience  interaction  socialnetworking  socialsoftware  society  relationships 
april 2010 by garrettc
Unifying the Conversations (Salmon Protocol)
"Salmon aims to define a standard protocol for comments and annotations to swim upstream to original update sources -- and spawn more commentary in a virtuous cycle." - It's a bit of a tortured metaphor, but sorely needed.
protocol  socialsoftware  community  comments  pubsubhubbub  rss  atom  standards  specification  webdevelopment 
march 2010 by garrettc
Achievement Design 101
A thoughtful post about the design of in-game achievements and rewards.
socialsoftware  development  game  achievement  reward  design 
march 2010 by garrettc
Top-line Lessons on User Reputation Design
From the companion blog to O'Reilly's Building Web Reputation Systems
reputation  community  socialsoftware  communication  society 
march 2010 by garrettc
Integrating Social Media into a Web Content Strategy
How to explain social media to companies and integrate it with their existing communication plan.
socialmedia  socialnetworking  socialsoftware  strategy  content  media  communication 
november 2009 by garrettc
Social media staff guidelines for the International Red Cross Red Crescent (IFRC)
"For the first time the IFRC is encouraging staff who are not professional communicators to actively and publicly talk about the organization and their work. The guidelines create clarity and reduce the risk of arbitrary repercussions – it’s definitely harder to shut someone up now than it was before. On the other hand the guidelines also make clear what is unacceptable from an organizational point of view and that you might have to answer for what you write online."
socialsoftware  socialmedia  guidelines  policy  politics  reference  examples  wdcs  wdcsintranet 
november 2009 by garrettc
Metafilter's new user page
An example of good copy setting the expectations of new users.
community  metafilter  socialsoftware  leedsgeekup09  copywriting  ogn16 
november 2009 by garrettc
The Art of Community Now Available For Free Download
Jono Bacon's book on the craft of building online communities is now available for free under a CC license.
free  book  collaboration  community  creativecommons  ebook  socialsoftware  leedsgeekup09  ogn16 
november 2009 by garrettc
Noticings, a photography game
Take pictures of interesting things you've noticed, upload to Flickr, tag and geocode.
flickr  game  photography  tagging  socialsoftware 
september 2009 by garrettc
How to Develop a (Small-Scale) Social Media Plan
Written from the perspective of museums, but useful advice for everyone. Define your goals and resources, make a plan
museum  socialmedia  socialsoftware  advice  webdevelopment 
june 2009 by garrettc
How Important are Avatars?
Joshua Porter examines the role avatars play in how we relate to people online.
identity  society  socialsoftware  socialnetworking  community  webdesign  communication  leedsgeekup09  ogn16 
june 2009 by garrettc
How One Teacher Uses Twitter in the Classroom
Best quote of the article (talking about technology) "it's going to be messy but that doesn't mean bad."
twitter  education  teaching  socialnetworking  socialsoftware  technology 
june 2009 by garrettc
Gin, Television, and Social Surplus
Clay Shirky talks about cognitive surplus and the rise of editable media.
culture  media  internet  television  society  socialsoftware  clayshirky 
june 2009 by garrettc
Goodreads vs Twitter: The Benefits of Asymmetric Follow
Tim O'Reilly on why social networks should have a "Twitter-mode" option to enable asymmetric following.
socialnetworking  socialsoftware  twitter  facebook  society 
may 2009 by garrettc
Are you building an everyday app? (the LinkedIn problem)
Josh looks at web apps you use everyday and those that are used less frequently. An important area to analyse to if you want to make your money via advertisements.
money  socialnetworking  socialsoftware  business  linkedin 
may 2009 by garrettc
Spectrum of Online Friendship
Mike Arauz's infographic on the nature of online relationships.
socialsoftware  infographics  society  analysis  visualisation 
may 2009 by garrettc
Commissioning for Attention Part 1
"Attention is far too precious a resource these days to act like a bouncer and pull across a velvet rope if people turn up too late. The dirty secret of the web is that, although its never been easier to publish, its never been easier to be ignored.”
media  trends  education  socialnetworking  socialsoftware  socialmedia  advice 
april 2009 by garrettc
Community by the Numbers, Part III: Power Laws
"In order to better define who constitutes the tightly-knit "participant community" upon which the group thresholds act, we have to study power laws which let us measure the intensity of individuals' involvement in a group."
community  socialnetworking  socialsoftware  collaboration  group 
march 2009 by garrettc
Participation inequality
"It is inherent in the nature of the Internet that any unedited stream of user-contributed content will be dominated by uninteresting material."
content  socialsoftware  community 
march 2009 by garrettc
Online community management 101
Great advice from Heather Champ and Derek Powazek's workshop at Webstock.
community  socialsoftware  socialnetworking  advice  management  leedsgeekup09  ogn16 
february 2009 by garrettc
How to take your community to the next level
Ben Huh of failblog and icanhascheeseburger talks about how to build great communities.
video  community  socialsoftware  socialnetworking  webdevelopment  lolcat  leedsgeekup09  ogn16 
november 2008 by garrettc
Doc Searls - The Live Web
"The Web isn’t just real estate. It’s a habitat, an environment, an ever-increasingly-connected place where fecundity rules, vivifying business, culture and everything else that thrives there. It is alive."
web2.0  trends  social  internet  socialsoftware  userexperience  informationarchitecture 
october 2008 by garrettc
Portable Social Networks, The Building Blocks Of A Social Web
"...the concept of a user profile can be untethered from proprietary data stores and become an interchangeable part of the Web as HTML itself. "
article  collaboration  community  digital  findability  network  microformats  social  xfn  openid  socialnetworking  socialsoftware 
july 2008 by garrettc
Patterns for user reputation
Yahoo! have released a family of related Reputation patterns to the Yahoo Design Pattern Library.
design  howto  inspiration  psychology  ranking  reputation  socialnetworking  socialsoftware  userexperience  yahoo  patterns 
june 2008 by garrettc
Semantic Web Patterns
"In this article, we'll analyze the trends and technologies that power the Semantic Web. We'll identify patterns that are beginning to emerge, classify the different trends, and peak into what the future holds."
analysis  api  future  guide  howto  patterns  userinterface  socialsoftware  webdevelopment  semantics 
march 2008 by garrettc
The API is the Product
"the API is becoming the product; or service as the case may be. And, if not the full product, at least the first wave of a product’s release."
api  design  future  social  socialsoftware  network 
march 2008 by garrettc
The Elements in the Social Software Stack
Thomas Vander Wal's thinking about the importance and order of components in social software.
collaboration  community  design  identity  reputation  socialnetworking  socialsoftware  webdevelopment 
january 2008 by garrettc
Social Software Building Blocks
Seven blocks that go to defining your identity online and how various sites utilise them.
socialsoftware  social  community  design  software  webdevelopment 
october 2007 by garrettc
Classroom 2.0
A Ning based social networking site for those interested in Web 2.0 and collaborative technologies in education.
collaboration  community  elearning  ideas  network  research  socialsoftware  webdevelopment 
october 2007 by garrettc
Teach42 · What I learned from Twitter today
"There is nothing more important to teach educators about technology, than how to network."
blog  education  socialsoftware  twitter  presence  networking 
october 2007 by garrettc
The Mullet Strategy
Big sites like Digg, MySpace et al let users party, argue, and vent on the secondary pages, but professional editors keep the front page looking sharp.
business  community  design  ia  interesting  internet  socialsoftware  strategy  theory  webdevelopment  leedsgeekup09  ogn16 
july 2007 by garrettc
Individuals and Communities
The community stagnates without the impulse of the individual. The impulse dies away without the sympathy of the community. - William James
quote  community  socialsoftware  socialnetworking  ideas  identity 
july 2007 by garrettc
Why Daring Fireball is comment free
"Sometimes a design decision is what you don’t put in, as opposed to what you put in."
daringfireball  johngruber  userexperience  socialsoftware 
july 2007 by garrettc
How Drupal Will Save The World
Jeff Robbins of Lullabot lays out a grand vision for the future of Drupal as a force for social change
drupal  socialsoftware  ideas 
june 2007 by garrettc
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