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garrettc : usability   279

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Should Links Open In New Windows?
"**No, they shouldn't**. At first glance the decision to open links in new windows or not depends on the given site and the preferences of its visitors. Visitors of the sites with heavy linking are more willing to have links opened in new windows than open dozens of links in new windows manually. Visitors of less-heavy-linkage-sites are more likely to open some specific link in new window to remain on the site and continue to browse through it afterwards. However, this is not true."
userexperience  usability  webdevelopment  webdesign  accessibility 
june 2018 by garrettc
Better Form Design: One Thing Per Page (Case Study)
You can improve your form design with a simple pattern named "One Thing Per Page". Learn how to split up a complex process into multiple smaller pieces.
webdesign  usability  userexperience  webdevelopment  designthinking  forms 
november 2017 by garrettc
Flat UI Elements Attract Less Attention and Cause Uncertainty
In an eyetracking experiment comparing different clickability clues, weak and flat signifiers required more user effort than strong ones.
research  usability  userexperience  webdesign  userinterface 
september 2017 by garrettc
10 Heuristics for User Interface Design: Article by Jakob Nielsen
Jakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines.
heuristics  principles  usability  userexperience  software  webdevelopment  appdevelopment 
july 2017 by garrettc
Why we removed the most visited advice page on our website
"It gets 70,000 visits a month and is in the top results for lots of queries about work problems on Google. But we’ve looked at the feedback and tested how people are using the page, and it’s clear we need to find a better way to help them solve their problems."
content  usability  userexperience  webdevelopment  contentdesign  contentstrategy  pamoja 
june 2017 by garrettc
Online User Testing Tool | Loop11
Loop11 is a website user testing tool that enables you to identify navigational and usability issues of any website
testing  usability  tools  webdevelopment  userexperience 
may 2017 by garrettc
Floating labels are problematic
Forms are not a source of entertainment. The floating label won’t make users enjoy using forms. Users don’t care. They just want the outcome.
webdesign  webdevelopment  usability  pamoja  userexperience  forms 
may 2017 by garrettc
Get a peek into the power of user research.
See and hear a 5-minute video of a real person using your site or app with Peek, the free usability tool brought to you by UserTesting.
video  usability  testing  userexperience  usertesting  pamoja 
may 2017 by garrettc
Verify
Verify lets you quickly upload any screenshot or image to gather user feedback on your designs.
testing  usability  usertesting  appdevelopment  webdevelopment 
february 2017 by garrettc
I totally forgot about print style sheets
Optimizing web pages for print is important because we want our sites to be as accessible as possible, no matter the medium. We shouldn’t make assumptions about our users and their behaviour. People still print web pages.
webdevelopment  webdesign  css  print  usability 
november 2016 by garrettc
FullStory
"FullStory lets your company easily record, replay, search, and analyze each user's actual experience with your website. Think of it as your team's super-searchable DVR for all customer interactions."
analytics  testing  usability  userexperience  tool 
august 2016 by garrettc
The 1-page usability test plan
The Usability Test Plan is a critical document to help you manage and organise a usability test. But it can sometimes appear too documentation-heavy in agile environments. What would a usability test plan look like if it was re-envisioned as a single page?
testing  usability  plan  userexperience  research 
august 2016 by garrettc
Creating a usability dashboard
We're often told that senior managers don't have the time to read a detailed report describing the findings from a usability test. How can we better engage managers with our data?
dashboard  usability  userexperience  business  report 
august 2016 by garrettc
Mobile DropDowns Revisited — theuxblog.com — Medium
On mobile platforms, there are often better alternatives for dropdown menus. Luke Wroblewski wrote a fantastic article about the pros and…
webdevelopment  webdesign  usability  userexperience  dropdowns 
july 2016 by garrettc
Improve Website Usability With Effective Navigation Labels | Torchbox
There are few rights and lots of wrongs when it comes to developing effective website navigation labels. Here are a few guidelines to get you on the right path.
usability  navigation  webdevelopment  webdesign 
june 2016 by garrettc
It's not you. Bad doors are everywhere
This video is about doors. Joe Posner investigates, with some help from 99% invisible
IFTTT  YouTube  video  design  99pi  builtworld  architecture  usability  affordance 
february 2016 by garrettc
Baymard ecommerce research
"Baymard conducts original large-scale research studies on e-commerce usability.

The research is published in articles, reports, and benchmark databases. Topics include e-commerce search, homepage and navigation design, the checkout process, and mobile sites."
conversion  ecommerce  research  usability  userexperience  data 
june 2015 by garrettc
Help Joy help you. On the unusability of internal systems.
"This is Joy’s notebook. At the airport earlier today I had to switch my ticket from one flight to another. Joy was the customer service person who helped me do this.

Joy’s notebook is about two inches thick, she’s created an A-Z index for it, it is packed full of handwritten notes about how to do different tasks in the various system she uses – steps that need following, codes that need inputting."
userexperience  usertesting  usercentereddesign  userinterface  usability  enterprise  internal  business 
july 2014 by garrettc
The uncomfortable project
KK decided to create and design for all the wrong reasons. Vindictive and nasty? Or a helpful study of everyday objects?
The goal is to re-design useful objects making them uncomfortable but usable and maintain the semiotics of the original item.
art  design  funny  usability  affordability  userexperience 
march 2014 by garrettc
The Web Credibility Project: Guidelines - Stanford University
10 guidelines for building the credibility of a web site based on three years of research including over 4,500 people.
credibility  reputation  webdesign  webdevelopment  usability  research 
february 2014 by garrettc
The Long & Short of Writing for the Web - 52 Weeks of UX
'“People don’t read on the Web”. Instead, the author claimed, they “scan” text instead. There are several problems with this assumption, however. First, people do actually read on the Web…scanning is simply the first step in the process. Second, short text can be just as poorly written as long text (and often is). Third, people actually seek out and enjoy reading longer texts. '
content  copywriting  usability  userexperience 
september 2013 by garrettc
Card Sorting
Explanation and instructions for card sorts
usability  research  usertesting  cardsort  tools 
september 2013 by garrettc
Why did infinite scroll fail at Etsy?
"My point is not that infinite scroll is stupid. It may be great on your website. But we should have done a better job of understanding the people using our website" - Valuable lesson from Etsy on when testing goes wrong, and how to avoid it.
testing  abtesting  userexperience  usability  webdesign 
january 2013 by garrettc
Design the perfect URL
Faruk Ates at .net magazine on everything you should know about URLs. Basic level stuff but there's a very useful section on namespacing features.
http  webdevelopment  protocol  usability  url 
june 2012 by garrettc
Life Below 600px
I love the iceberg analogy.
webdesign  usability  layout  fold 
may 2012 by garrettc
Egalitarianism and Progressive Enhancement
"Progressive enhancement follows the Golden Rule because it is concerned with the “other”. That’s why accessibility is such a key part of building websites following the progressive enhancement philosophy. It’s about putting yourself in someone else’s shoes—someone whose abilities and situation probably differ from yours. We are a diverse lot after all."
progressiveenhancement  accessibility  usability  webdesign  webdevelopment  society  equality 
march 2012 by garrettc
All Web Developers Should Stop Doing This Immediately
On the stupidity of preventing people with tablets from using your site and pushing them towards an app. Worth it alone for the line "…cravenly commercial and stubbornly immune to the most basic tenets of usability."
tablet  ipad  userexperience  application  usability  quote 
february 2012 by garrettc
Which remote research tool should I use?
A decision tree diagram to decide on which tool to use.
research  testing  usability  wdcsintranet 
february 2012 by garrettc
The Secret Lives of Links
Luke Wroblewski's write-up of Jared Spool's presentation: "Nobody goes to a Website just to visit. They have a reason. Trigger words serve the goal of the user. They trigger the user to click/take an action. When trigger words are well done, they get the user to the content they want and signal where to click."
webdesign  userinterface  usability  usercentereddesign  wdcsintranet 
december 2011 by garrettc
Another Case for Using Top Aligned Form Labels
As well as speed of completion, zooming on small screen devices and i18n efforts are affected by label placement.
webdesign  userinterface  forms  usability  research 
december 2011 by garrettc
16 Pixels: For Body Copy. Anything Less Is A Costly Mistake
How can you communicate with your audience if they can't read your copy.
css  webdesign  typography  usability  font-face 
october 2011 by garrettc
The UX of Learning
Understanding the process and stages of learning.
webdesign  userexperience  learning  usability 
august 2011 by garrettc
Usabilla - Micro usability tests
Usability testing platform with tools for qualitative and quantitative analysis.
testing  usability  userexperience  webdesign  webdevelopment  tools 
july 2011 by garrettc
It’s About People, Not Devices
Don't think "mobile" always means small screen, bandwidth limited devices. It's much more complicated than that.
webdesign  usability  userexperience  responsivedesign  mobile  wdcsintranet 
march 2011 by garrettc
Facets of the User Experience
Had this printed on my wall, but never bookmarked it.
userexperience  webdevelopment  search  patterns  usability 
february 2011 by garrettc
Providing great user experience with feedback
How 37Signals use feedback indicators in Basecamp Mobile to improve the user experience.
mobile  webdevelopment  webdesign  feedback  userexperience  userinterface  usability 
february 2011 by garrettc
Explanations Worth Reading
Khoi Vinh on instructional screens and Meetup.com's approach
usability  userexperience  inspiration  webdesign 
february 2011 by garrettc
6 Surprising Bad Practices That Hurt Dyslexic Users
"Web acces­si­bil­ity doesn’t only extend to color blind users, but dyslexic users too. As design­ers, we can help dyslexic users read text more flu­ently and accu­rately by under­stand­ing and avoid­ing the bad design prac­tices that hurt dyslexic users."
accessibility  webdesign  copywriting  usability  dyslexia 
january 2011 by garrettc
Google Maps & Label Readability
The details that make Google's maps that much more readable.
design  google  usability  userexperience  webdesign  typography  mapping  maps  metafilter 
december 2010 by garrettc
Nomensa research report into UK online retail checkout experiences
Reviews the checkout processes of ten of the top online retailers in the UK. Looking at three aspects - efficiency, emotional engagement and user experience design.
userexperience  usability  ecommerce  research  usertesting 
november 2010 by garrettc
5 Second Usability Tests: Measuring Usability
How do the results gleaned from 5 second tests measure against 60 second and no-limit tests.
userexperience  usability  testing  research  webdevelopment 
november 2010 by garrettc
UI Guidelines for mobile and tablet web app design
Links to the guidelines and documentation from the major mobile manufacturers.
mobile  guidelines  android  iphone  reference  usability  userexperience 
october 2010 by garrettc
Usability testing and focus groups
They are not the same. Focus groups tell you what people want; user studies tell you whether something works. Includes a link to a very comprehensive report from Zanzara.
usability  userexperience  focusgroups  research  methodology 
october 2010 by garrettc
Readability
Bookmarklet to reduce the clutter around what you're reading on the web. Like an in-place Instapaper
reading  bookmarklet  usability  userexperience  web  browser  tools 
september 2010 by garrettc
The $300 Million Button
How a small fix on an ecommerce login form increased purchases by 45%. Testing proved that the team's intuition about first-time and repeat users was wrong.
usability  webdesign  ecommerce  business  userexperience  userinterface  usertesting  webdevelopment 
september 2010 by garrettc
CogTool
A general purpose UI prototyping tool that automatically evaluates your design with a predictive human performance model (a "cognitive crash dummy").
usability  software  hci  testing  webdesign  webdevelopment 
august 2010 by garrettc
Dark Patterns: Black Hat, Anti-Usability Design Patterns
"Naming and shaming sites that use black hat, anti-usability design patterns."
usability  patterns  webdevelopment  webdesign  userexperience  psychology  tricks 
august 2010 by garrettc
Usability test software tool: Excel data logger
An Excel spreadsheet that allows you to capture quantitive and qualitative data and analyse it afterwards. Released under a BY-NC-SA Creative Commons license.
usability  testing  software  statistics  research  webdevelopment  tools 
august 2010 by garrettc
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