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We Don’t Sell Saddles Here — Medium
What we are selling is not the software product — the set of all the features, in their specific implementation — because there are just not many buyers for this software product. (People buy “software” to address a need they already know they have or perform some specific task they need to perform, whether that is tracking sales contacts or editing video.)

However, if we are selling “a reduction in the cost of communication” or “zero effort knowledge management” or “making better decisions, faster” or “all your team communication, instantly searchable, available wherever you go” or “75% less email” or some other valuable result of adopting Slack, we will find many more buyers.
startup  marketing  business  strategy  slack  theory 
march 2015 by jankorbel
Four Pricing Principles to Never Forget | Inside Intercom
It’s generally accepted that you can’t grow a software business charging only $5 per month
business  marketing  pricing  startups  entrepreneurship  price 
may 2013 by jankorbel
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