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Task Performance Indicator: A Management Metric for Customer Experience · An A List Apart Article
We’ve found that remote testing is better, faster, and cheaper than traditional lab-based measurement for TPI testing. With remote testing, people are more likely to behave in a natural way because they are in their normal environment—at home or in the office—and using their own computer. That makes it much easier for someone to give you an hour of their time, rather than spend the morning at your lab. And since the cost is much lower than lab-based tests, we can set them up more quickly and more often. It’s even convenient to schedule them using Webex, GoToMeeting, Skype, etc.
ux  metrics  testing  user  usability  theory 
october 2016 by jankorbel
Event Tracking - Web Tracking (ga.js) - Google Analytics — Google Developers
_gaq.push(['_trackEvent', 'Videos', 'Play', 'Baby's First Birthday']);
google  analytics  event  tracking  ui  ux  test 
february 2013 by jankorbel
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