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Google’s 8-Point Plan to Help Managers Improve - NYTimes.com
March 12, 2011 |NYT| By ADAM BRYANT. IN early 2009,
statisticians at Google began a plan code-named Project Oxygen. Their
mission was to devise a way to build better bosses. So, as only a
data-mining giant like Google can do, it began analyzing performance
reviews, feedback surveys and nominations for top-manager awards. They
correlated phrases, words, praise and complaints. Later that year, the
“people analytics” teams at the company produced what might be called
the Eight Habits of Highly Effective Google Managers. ...H.R. has long
run on gut instincts more than hard data. But a growing number of
companies are trying to apply a data-driven approach to the
unpredictable world of human interactions.
“Google is really at the leading edge of that,” says Todd Safferstone,
managing director of the Corporate Leadership Council of the Corporate
Executive Board, who has a good perch to see what H.R. executives at
more than 1,000 big companies are up to.
Google  Octothorpe_Software  human_resources  data_driven  data_mining  analytics  gut_feelings  correlations  praise  complaints 
march 2011 by jerryking
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