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Romil Bahl of PRGX, on the Emergence of Great Ideas - NYTimes.com
By ADAM BRYANT
March 12, 2011

“tactful audacity.” = you can’t give feedback to clients in anything but
a constructive fashion. You can’t sort of just push back willy-nilly,
and you don’t win arguments with clients, period. ..Now, having said
that, if you aren’t being audacious, if you aren’t challenging, if you
aren’t pushing back, you’re on your way out the door, right? You’re done
as the trusted adviser and partner. So now it’s in our value set. It’s
about tone and how you pass along a difficult message. You sort of flip
that around and say, “How do I like to hear advice and how do I not like
to hear it?” You’re doing it because you’re trying to help.
management_consulting  advice  indispensable  CEOs  audacity  howto  feedback  emotional_intelligence  enterprise_clients  JCK  chutzpah  core_values  EQ  difficult_conversations 
march 2011 by jerryking
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