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Can you spot a bad manager?
02-11-2008 column by Harvey Schachter relaying 10 ways that
serial entrepreneur Margaret Heffernan says she spots the incompetents.
If a manager displays any one of these behaviours, it should ring a
warning bell and more than two means you should sound the alarm.

(1) Bias against actions. There are always many reasons not to take a decision. Real leaders display a constant bias for action while the incompetents wait for more information, more options and more opinions.
(2) Secrecy.
(3) Oversensitivity.
(4) Love of procedure.
(5) Preference for weak candidates.
(6) Focus on small tasks.
(7) Allergy to deadlines.
(8) Inability to hire former employees/colleagues.
(9) Addiction to consultants.
(10) Long hours. Bad managers work long hours.
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LEADERSHIP: WESTERN WORKPLACE CULTURE REWARDS COWBOYS

Rebels and gamblers prosper in Western society - if they're male. In the TalentSmart newsletter, Nick Tasler notes the firm's emotional intelligence studies measure impulsivity: People who tend to make quick decisions and pay less attention to the consequences of their actions - in Wild West parlance, they "shoot first and apologize later."
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MARKETING: HOW TO COUNTER THE RECESSION MINDSET

By the time a recession is declared, we're already deep into it, so now is the time to counter the recession mindset that may be gripping your customers. ...in downturns customers want answers not information; the familiar, not something new; universal truths; direction; substance, not style; a limited set of choices; and time until it passes. Focus on the features and benefits of your product that promote saving, are necessary, and offer value. Prepare to make deals, but in a way that retains the value of your product and service. Remember that overwhelmed people are not interested in more information but want structure and clear direction on where to put their limited resources. Provide reassurance and context by talking about your firm's longevity.
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Reconfirm appointments one business day in advance. If you can avoid a last-minute cancellation, you gain back time that would be wasted travelling and waiting.
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The ten most powerful two-letter words in the English vocabulary are: If it is to be, it is up to me.
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bias_for_action  economic_downturn  Harvey_Schachter  howto  incompetence  It's_up_to_me  leadership  leading_indicators  longevity  managing_people  mindsets  overwhelmed  recessions  warning_signs 
january 2009 by jerryking
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