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What is Hustle?
(From my cubicle wall at the TD Bank 1988-1990)
Hustle is doing something that everyone is absolutely certain can’t be done.

Hustle is getting commitment because you got there first, or stayed w...
inspiration  hustle  affirmations  capital_efficiency  It's_up_to_me 
august 2013
Hotels Add Libraries as Amenity to Keep Guests Inside -
July 29, 2013 | NYT | By AMY ZIPKIN.

For hotels, the challenge is to persuade guests to spend more time, and money, in restaurants and bars, rather than venturing outside.

The Indigo Atlanta-Midtown hotel, for example, has a separate space in the lobby it calls the Library, with books, newspapers and coffee. The Indigo Nashville Hotel also has a library-style seating area.

Country Inns and Suites, with 447 hotels, now has an exclusive arrangement with Penguin Random, called Read It and Return Lending Library, that allows guests to borrow a book and return it to another location during a subsequent stay.

Scott Mayer, a senior vice president at Country Inns, says the goal is to provide guests, 40 percent of whom are business travelers, with “something they didn’t expect.”
hotels  libraries  reading  amenities  unexpected  perks  serendipity  hospitality 
july 2013
Painting the Wind: The ambition and frustration of a Caribbean man : Kaieteur News
June 30, 2013 | By KNews | Filed Under Features / Columnists, Ronald Sanders

By Sir Ronald Sanders
Caribbean  Caricom  novels  men 
july 2013
Lessons I learned from SNC-Lavalin’s woes
Jul. 26 2013 | - The Globe and Mail | by GWYN MORGAN.

Information is key

Because directors get most of their information from people within the company, they need to do everything they can to build and diversify their sources. There should be a robust whistle-blower system, independent of management, so employees can pass on information to directors without fear of reprisal.

Financial reporting structures matter. Internal auditors should report directly – and only – to the chair of the audit committee, not to management. The chief financial officer should have a direct reporting relationship to the audit committee chair. Operating division comptrollers should report to the CFO, not to the division leader or the business-unit head.

Focus on leadership

It’s important to have strong financial controls and ethical codes, but they will fail unless all people in leadership roles, from the CEO on down, follow them diligently and consistently.

Culture, culture, culture

It is said that corporate culture is defined by how people act when no one is looking. But it is also defined by how employees react when they see behaviour that is inconsistent with the values of the organization. When their reaction is, “We’re not going to let this happen in our company,” the organization is built upon a solid ethical foundation.
Gwyn_Morgan  boards_&_directors_&_governance  lessons_learned  SNC-Lavalin  scandals  engineering  information  information_flows  financial_reporting  financial_controls  auditors  CFOs  leadership  organizational_culture  whistleblowing  ethics  information_sources  reprisals 
july 2013
As consumers fret over prices, big grocers take fight Down East
Jul. 26 2013 | The Globe and Mail | by MARINA STRAUSS - RETAILING REPORTER.
Fresh Intelligence Research Corp.

Marc Poulin, chief executive officer of Sobeys, told analysts consumers are unpredictable and will check prices at different stores, keeping grocers on their toes.

“As retailers, we have to be especially sharp to entice the customer to spend the extra dollar,” he said. “I think the market is getting very competitive, that’s for sure, and it’s the result of the fact that we have a fickle consumer and a lot of square footage being added to the marketplace.”
Atlantic_Canada  Marina_Strauss  grocery  supermarkets  Loblaws  Shoppers  Wal-Mart  retailers 
july 2013
The new salad days of publishing
July 26, 2013 | | SIMON HOUPT
publishing  New_York_City  magazines  Simon_Houpt 
july 2013
What fatal flaw led us so deeply into debt?
October 18, 1997 | Globe & Mail | William Thorsell.

The Unheavenly City by Edward Banfield.

Wisdom has three practical dimensions (with intuition providing a fourth for the truly sage person). The first part of wisdom is knowledge, the second is context based on experience, the third is a long perspective on time......the more forward-looking you are, the higher your social class is. People who live a great deal of their intellectual life in the future derive two great advantages over those who do not: They avoid predictable damage to their interests, and they exploit opportunities that might otherwise be lost to others.

This requires a high tolerance for delayed gratification.

In his engaging book, Future Perfect, Stanley Davis argues that most people are stuck managing the results of things that have already happened....the aftermath. Great leaders manage what has not yet happened....the beforemath. "People who take out life insurance and have home mortgages are managing the beforemath...they are managing the consequences of events that have not yet taken place."
William_Thorsell  books  instant_gratification  delayed_gratification  sophisticated  social_classes  debt  debt_crisis  wisdom  long-term  intuition  far-sightedness  beforemath  anticipating  contextual  forward_looking  foresight  aftermath 
july 2013
China's Rural Pollution Problem -
July 27, 2013 | WSJ | By JOSH CHIN and BRIAN SPEGELE

China's Bad Earth
Industrialization has turned much of the Chinese countryside into an environmental disaster zone, threatening not only the food supply but the legitimacy of the regime itself....a series of recent cases have highlighted the spread of pollution outside of urban areas, now encompassing vast swaths of countryside, including the agricultural heartland.
pollution  environment  China  threats  farming  soils  cancers 
july 2013
How to keep Toronto’s storm sewers from flooding? Bring the rivers back - The Globe and Mail

Special to The Globe and Mail

Published Friday, Jul. 19 2013
floods  Toronto  parks  history  daylighting 
july 2013
Eight Reasons High School Students Should Be On LinkedIn - Forbes
Susan Adams, Forbes Staff

I cover careers, jobs and every aspect of leadership.
Follow (1,917)
high_schools  students  LinkedIn 
july 2013
Land at centre of mega-quarry fight sold
July 18, 2013 | | By Heather Loney.

Bonnefield Financial – a Canadian farmland investment company -announced this week it had bought more than 2,600 hectares of land from Highland Companies.

Bonnefield said the Class 1 farmland would continue to be used for farming.

“Here we have Canadian investors, supporting Canadian farmers to ensure that one of our most precious resources – farmland – continues to be used for farming,” said Bonnefield president Tom Eisenhauer in a press release. “That’s the core of Bonnefield’s mission: farmland for farming. We look forward to working with local farmers who will operate this land on a long-term basis and to ensure that it is preserved and enhanced for farming use.”
farmland  agribusiness  hedge_funds  institutional_investors  farming 
july 2013
11 ideas to make ideaCity a little more compelling
June 2005 | National Post pg. A13 |Siri Agrell.

Every great concept can be improved upon, and the heady group of conference attendees at ideaCity in Toronto yesterday had their own ideas for host ...
ideaCity  conferences 
july 2013
Who's Your Daddy?
July 20, 2013 | NYT |By MILES CORAK

Better job opportunities for the children of the top 1 percent deepen our cynicism about how people get ahead....Hard work and perseverance will always be ingredients for success, but higher inequality has sharply tilted the landscape and made having successful parents, if not essential, certainly a central part of the recipe....THE Danish and Canadian top 1 percent certainly have their share of privilege: the Gus Wenners of the world, talented or not, are not rare. A recent study published by the Russell Sage Foundation showed that about 30 percent of young Danes and 40 percent of Canadians had worked with a firm that at some point also employed their fathers. This is more likely the higher the father’s place on the income ladder, rising distinctly and sharply for top earners. In Denmark more than half of sons born to the top 1 percent of fathers had worked for an employer for whom the father also worked, and in Canada the proportion is even higher at nearly 7 of every 10.

This is on a par with the United States, where, according to a 2006 study, up to half of jobs are found through families, friends or acquaintances, with higher wages being paid to those who found jobs through “prior generation male relatives” who actually knew the potential employer or served as a reference.
nepotism  movingonup  income_distribution  self-perpetuation  winner-take-all  inequality  privilege  myths  opportunities  The_One_Percent  income_inequality  hard_work  compounded  upper-income 
july 2013
Welcome to the ‘Sharing Economy’ -
July 20, 2013 | NYT | Thomas L. FRIEDMAN

Airbnb has also spawned its own ecosystem — ordinary people who will now come clean your home, coordinate key exchanges, cook dinner for you and your guests, photograph rooms for rent, and through the ride-sharing business Lyft, turn their cars into taxis to drive you around. “It used to be that corporations and brands had all the trust,” added Chesky, but now a total stranger, “can be trusted like a company and provide the services of a company. And once you unlock that idea, it is so much bigger than homes. ... There is a whole generation of people that don’t want everything mass produced. They want things that are unique and personal.”

There’s more. In a world where, as I’ve argued, average is over — the skills required for any good job keep rising — a lot of people who might not be able to acquire those skills can still earn a good living now by building their own branded reputations, whether it is to rent their kids’ rooms, their cars or their power tools. “There are 80 million power drills in America that are used an average of 13 minutes,” says Chesky. “Does everyone really need their own drill?”
sharing_economy  Tom_Friedman  Airbnb  ecosystems 
july 2013
Shelby Steele: The Decline of the Civil-Rights Establishment -
July 21, 2013 | | WSJ | SHELBY STEELE.

The Decline of the Civil-Rights Establishment
Black leaders weren't so much outraged at injustice as they were by the disregard of their own authority.
Shelby_Steele  Trayvon_Martin  civil_rights  African-Americans  injustice  decline 
july 2013
New breed of pirates challenges television’s old guard
Apr. 11 2013 | The Globe and Mail | SIMON HOUPT.

For Jean-Philippe Vergne, this is just another turn of capitalism’s screw. An assistant professor at the Richard Ivey School of Business, he recently co-authored a provocative book arguing that, far from being dangerous to business and society, piracy should be recognized as a major element in the evolution of capitalism.

In The Pirate Organization, which he adapted for a talk last Friday at Western University's own TEDx conference, Mr. Vergne and Rodolphe Durand note that, throughout history, the development of an industry has tended to follow a predictable pattern: “It is not all about competition. It occurs in waves, it expands into new territories using monopolistic controls – then free trade kicks in,” he said. “One big important actor that contributes to shaping the rules of the game in those new territories (is) pirates.”... “Everybody’s scared, because we lack the tools – the conceptual tools, the legal tools – to understand what (piracy) means and what’s going on.”

But as the incumbent companies wait for the development of suitable definitions, pirate firms are blithely pushing the boundaries of acceptable behaviour: This week, the CEO of Aereo, Chet Kanojia, was in Washington, pressing his case with U.S. lawmakers.

For the moment, Canadian broadcasters are safe from the threat posed by Aereo and the dozens of others disrupting the U.S. TV landscape. But a little fear would do them well. At an industry conference last month, the chair of the CRTC asked TV executives and producers whether they had a “healthy discontent with the way things are.” He was telling them, really, to think like pirates, to disrupt their own businesses – for their own good, and the good of the country. Because he knows that, if they don’t, the real pirates are going to wreak hell when they get here. It’s just a matter of time.
Simon_Houpt  piracy  disruption  CATV  television  Ivey  TED  Aereo 
july 2013
Why retailers love customers who shop on their smartphones - The Globe and Mail
Jul. 18 2013 | The Globe and Mail | SUSAN KRASHINSKY.
The study found that, unsurprisingly, even the most plugged-in consumers do not tend to click on digital ads. Of the smartphone owners surveyed, two-thirds said they “rarely” or “never” click on online advertisements, with the minority reporting that they do so regularly. It helps when an ad is personalized. In that case, 49 per cent said they would regularly click on ads. But even then, just over half still said they would rarely or never consider it. The greatest opportunity for marketers is arguably not in advertising to those digitally connected consumers; it is in offering them something they will find useful....“We are witnessing a seismic change in consumer behaviour due to the emergence of social and digital platforms and the significance and ubiquity of mobile as a consumer platform,” Mr. Schultz told analysts on a conference call in April to discuss the company’s earnings. The data Starbucks can now collect on those users are crucial for it as a marketer.

“Retail has historically been a rather anonymous transaction for many,” said Lori Bieda, executive lead for consumer intelligence at SAS Canada. “… Mobile makes a consumer known to retailers.”...The SAS research showed that people want their phones to act as “personal shoppers.” Those surveyed said they would be more likely to return to a store that sent them offers on their mobile devices – but that’s highly contingent on those offers being relevant and targeted to that person’s preferences.
bricks-and-mortar  consumer_behavior  customer_loyalty  Indigo  market_research  mobile_applications  mobile_phones  online_advertising  personal_shoppers  retailers  seismic_shifts  smartphones  Starbucks  Susan_Krashinsky 
july 2013
What sent Shoppers and Loblaw down the aisle? Wal-Mart - The Globe and Mail
Jul. 19 2013 | The Globe and Mail | Sylvain Charlebois.

Wal-Mart’s purchase of Woolco in 1994 remains the most transformational transaction in Canada’s food retailing industry. Everything happening in food distribution today continues to be affected by it. Most Canadians didn’t realize it then, but Wal-Mart’s entrance into the Canadian market would change everything: the way we shop; what we buy; and, most importantly, how we buy and value food.

Ever since Wal-Mart entered the Canadian market, it never hid its ambition of becoming Canada’s top food retailer, as it has in the United States.
Shoppers  Loblaws  mergers_&_acquisitions  Sylvain_Charlebois  M&A  food  distribution_channels  Wal-Mart  grocery  supermarkets  retailers  Quebec  Sobeys  Target 
july 2013
A Tech Veteran Takes on the Skills Gap -
July 19, 2013, 12:50 pm 9 Comments
A Tech Veteran Takes on the Skills Gap

Gary J. Beach, “The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future” (John Wiley & Sons).
Steve_Lohr  book_reviews  books  skills  skills_training  skills_shortage  skills_gap 
july 2013
Evidence of Huawei Spying, Former Intelligence Chief Says
July 19, 2013 | By REUTERS

Michael Hayden, also the former head of the U.S. National Security Agency (NSA), said in an interview with the paper that Huawei had "shared with the Chinese state intimate and extensive knowledge of the foreign telecommunications systems it is involved with".

"I think that goes without saying," he was quoted as saying.
espionage  China  Huawei  cyber_security  security_&_intelligence  spymasters  telecommunications  Michael_Hayden  NSA 
july 2013
Detroit Goes Bankrupt, the Largest City to Do So in U.S. -
Published: July 18, 2013
Detroit  bankruptcies 
july 2013
Debating, Yet Again, the Worth of Law School -
July 18, 2013, 11:44 am 10 Comments
Debating, Yet Again, the Worth of Law School
law_schools  law_students 
july 2013
Inventing HBR
November 2012 | HBR | Julia Kirby.

Meanwhile, HBR was growing as a business itself. When the renowned HBS marketing professor Ted Levitt assumed the editorship, in 1985, he saw the magazine as an underleveraged brand that he could manage like a consumer product. He gave it a design makeover, even introducing cartoons, and encouraged a new slate of editors to push more articles to the point that they would ignite debate. He also jacked up the price, nearly doubling the subscription rate, and increased the cost of a full-page ad by more than 50%.
A Shove Toward the Magazine Side
Soon after taking over, Levitt met with HBS colleagues to explain how he saw the challenge. The Review’s content had always been supplied by experts like them, he noted, whose prose was the desiccated, reference-riddled stuff of scholars. Its customer base, meanwhile, was made up of action-oriented managers who were perpetually pressed for time. HBR, he is said to have concluded, was “a magazine written by people who can’t write for people who won’t read.”

The changes he introduced were exciting. It’s probably fair to say that he altered the course of HBR forever, by taking a publication that had sat on the fence between journal and magazine for six decades and giving it a decisive shove toward the magazine side. He essentially declared the customer king. But for a publication owned by a dignified institution of higher learning—HBR’s sole shareholder was and still is the dean of the business school—excitement can spell consternation. A couple of small crises forced the question of whether HBR’s growth as a popular magazine could be reconciled with its Harvard Business School ties.
history  HBR  anniversaries  magazines  thought_leadership  Theodore_Levitt 
july 2013
Watermelon salsa - The Globe and Mail

Special to The Globe and Mail

Published Sunday, Jul. 14 2013
watermelon  Sue_Riedl  recipes  salsa_chutney_relish_pickle 
july 2013
Silicon Valley meets Salinas Valley in partnership to make farming 'smart'
Jun 29, 2013 | Financial Times |
By April Dembosky in Salinas, California

Big data is on its way to the dinner table. Silicon Valley executives are for the first time forming agriculture partner...
Silicon_Valley  fresh_produce  agriculture  California  farming  sensors  innovation  massive_data_sets 
july 2013
19 April 2013 | By Investors Chronicle,
fresh_produce  fruits  United_Kingdom 
july 2013
With Shoppers, Loblaw targets coveted urban market - The Globe and Mail

The Globe and Mail

Published Monday, Jul. 15 2013
Loblaws  retailers  M&A  mergers_&_acquisitions  urban  Susan_Krashinsky  Shoppers 
july 2013
Dr. Sheela Basrur, 51: Guided city through SARS | Toronto Star
By: Tanya Talaga Global Economics Reporter, Prithi Yelaja Staff Reporters, Published on Tue Jun 03 2008
SARS  Toronto  obituaries  women  heroes 
july 2013
How satellite imagery helps insurers prepare for disasters - The Globe and Mail

The Globe and Mail

Published Thursday, Jul. 11 2013
insurance  weather 
july 2013
Garden Turkey Sandwich with Lemon Mayo -
+bacon + tomatoes + oka/swiss + mayonnaise + Dijon mustard + lettuce
+ red onions + avocado + salt/pepper.
turkey  sandwiches  recipes 
july 2013
The best of Tumblr porn -
May 25, 2013 08:30 PM EST
The best of Tumblr porn
Sex educators, writers and porn stars share their favorite adult Tumblrs
By Tracy Clark-Flory
july 2013
White supremacy, meet Black rage -
Jul 14, 2013 | Salon | by Brittney Cooper, an assistant professor of Women's Studies and Africana Studies at Rutgers University.
race  racism  white_supremacy  Trayvon_Martin  African-Americans  rage  James_Baldwin 
july 2013
So Who Says a New Business Has to Be Small? -
Published: July 11, 2013 | NYT |

Interviews Mike McCue

I just needed to actually build something. And that was a good lesson — do something, build something and everything will happen from there....One of the biggest mistakes I made at Netscape was to focus too much on competition. Microsoft was trying to kill us. And that caused us to think about what we were going to do about Microsoft. What we really should have been thinking was: How do we focus on what our users want? Why did they love our product? How do we make it more of something that they love? So my advice is, every time you have a thought about the competition, replace that with a thought about your customer and you’ll do far better as a business. .... I ask people what’s driving them, and what’s motivating them. I’m looking for answers along the lines of: “I want to be a part of a great team. I want to learn from really great people. I love the people I’ve met here, and I’d love to just be part of this.” I also look for people who are into doing something really meaningful and great. So I’m looking to see if their answers are centered around those two pillars. I’m trying to build a culture that’s focused primarily on the camaraderie of the team, because we’re going on a really big, important and giant journey together.

I don’t hire anyone who doesn’t genuinely share that motivation, no matter how good they are on paper.
Flipboard  entrepreneur  start_ups  lessons_learned  IBM  serial_entrepreneur  new_businesses 
july 2013
Aronia, Olallie and Other Berry Varieties Vy to Be the Next Super Berry -
July 9, 2013 | WSJ | By ANNE MARIE CHAKER.

Exotic Varieties, From Aronia to Olallie, Line Up for Their Shot at Celebrity Status in the Produce Aisle
fruits  fresh_produce  ethnic_communities 
july 2013
Keeping Up With Your Quants
July-August 2013 | HBR | Thomas Davenport.

Article places people into two buckets, as either producers or consumers of analytics. Producers are, of course, good at gathering the available data and making predictions about the future. But most lack sufficient knowledge to identify hypotheses and relevant variables and to know when the ground beneath an organization is shifting. Your job as a data consumer is to generate hypotheses and determine whether results and recommendations make sense in a changing business environment—is therefore critically important....Learn a little about analytics.
If you remember the content of your college-level statistics course, you may be fine. If not, bone up on the basics of regression analysis, statistical inference, and experimental design.

Focus on the beginning and the end.
Ask lots of questions along the way.
Establish a culture of inquiry, not advocacy.
HBR  Thomas_Davenport  massive_data_sets  data_scientists  data  data_driven  howto  analytics  decision_making  quants  questions  endgame  curiosity 
july 2013
Which Products Should You Stock? - Harvard Business Review
November 2012
Which Products Should You Stock?
by Marshall Fisher and Ramnath Vaidyanathan

Getting product assortment right isn’t easy, yet it’s absolutely critical to retail success. Unlike inventory management and pricing, where retailers have lots of data and analytical tools to guide decision making, assortment optimization is still much more art than science. And making the wrong call can be disastrous. [insert ref="callout-01"]

A new approach to assortment planning addresses this deficiency. The foundation for the approach is the notion that most of the time customers don’t buy products; they buy a bundle of attributes. For instance, when customers consider buying a TV, they think about screen size, resolution, price, LCD or plasma, and brand. The new method uses sales of existing products to estimate the demand for their various attributes and then uses those estimates to forecast the demand for potential new products on the basis of their attributes.

This technique helps retailers do a better job of replacing slow sellers with new ones, understanding whether customers are likely to settle for another choice if they don’t find their ideal product, and customizing assortments of individual stores or clusters of stores.
analytics  HBR  retailers 
july 2013
Record rains cause heavy flooding in Toronto - The Globe and Mail

The Globe and Mail

Published Monday, Jul. 08 2013,
Toronto  weather  floods 
july 2013
Medium rare or well-done. Which kind of meat is healthier? - The Globe and Mail
Jul. 08 2013 | G&M | LESLIE BECK.

* Keep meat portions small to cut down on grilling time. The less time on the grill, the less time for HCAs to form. Instead of grilling a whole steak, barbecue kebabs since they cook more quickly.
* For meats that require longer cooking times, partially pre-cook in the microwave, drain away the juices, and then finish on the barbecue. Microwaving meat for two minutes prior to grilling can result in a significant reduction in HCAs.
* Marinate meat for 10 minutes before grilling. Ingredients in a marinade such as vinegar, citrus juice, vegetable oil and spices may prevent carcinogen formation.
* Cook at a lower temperature. Turn the gas down or wait for the charcoal to become low-burning embers.
When making burgers, add garlic and fresh chopped rosemary to the meat mixture before grilling. Both herbs have been shown to block the formation of HCAs. (In order to kill harmful bacteria that could be lurking in ground meat, beef burgers must be cooked to a safe internal temperature of 71C. Use a digital instant-red meat thermometer and check each patty.)
Leslie_Beck  meat  steaks  cancers  BBQ  grilling  mens'_health  rubs_sauces_marinades 
july 2013
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