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jerryking : acumen   1

Jacqueline Novogratz of Acumen Fund, on Pairs of Values - NYTimes.com
By ADAM BRYANT
Published: September 29, 2012

Q. Tell me about your approach to leadership.

A. I think we so often equate leadership with being experts — the leader is supposed to come in and fix things. But in this interconnected world we live in now, it’s almost impossible for just one person to do that.

So if we could only have more leaders who would start by just listening, just trying to understand what’s going wrong from the perspective of the people you’re supposed to serve — whether it’s your customers or people for whom you want the world to change.

Leaders can get stuck in groupthink because they’re really not listening, or they’re listening only to what they want to listen to, or they actually think they’re so right that they’re not interested in listening. And that leads to a lot of suboptimal solutions in the world.

The kind of leaders we need — and certainly that I aspire to be — reject ideology, reject trite assumptions, reject the status quo, and are really open to listening to solutions from people who are most impacted by the problems. ...We think about our values in pairs, and there is a tension or a balance between them. We talk about listening and leadership; accountability and generosity; humility and audacity. You’ve got to have the humility to see the world as it is — and in our world, working with poor communities, that’s not easy to do — but have the audacity to know why you are trying to make it be different, to imagine the way it could be. And then the immutable values are respect and integrity.
leadership  Acumen  opposing_actions  organizational_culture  values  social_capital  venture_capital  vc  accountability  generosity  humility  audacity  groupthink  listening  respect  integrity  pairs  tradeoffs  tension  dual-consciousness 
october 2012 by jerryking

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