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Meet the New Advertising Agency: Consulting Firms - WSJ
By Lara O’Reilly
June 18, 2018

Competition in the advertising industry used to mean little more than Madison Avenue agencies vying with each other for business.

Now an agency’s competitors include Silicon Valley giants such as Alphabet Inc.’s Google and Facebook Inc., who are cutting out the middleman and working directly with advertisers. Meanwhile, a growing number of ad-agency clients are building in-house advertising capabilities. And consulting firms including Accenture , ACN -0.25% Deloitte and PricewaterhouseCoopers have been bolstering the services they offer clients by buying up ad agencies and design firms that craft things like apps, websites, events and even products.

Accenture Interactive has the largest marketing-services business among consulting firms. Its revenue increased 35% last year to $6.5 billion, and it has been ranked as the leading digital advertising network world-wide by Ad Age three years in a row.
Accenture  advertising_agencies  advertising  CMOs  management_consulting  marketing 
june 2018 by jerryking
Outside Voices: Why Boards Need to Hire More Marketing Experts - WSJ
MediaLink’s Wenda Harris Millard argues more CMOs are needed as directors because board positions at Fortune 500 companies remain largely homogenous
May 19, 2017
CMOs  boards_&_directors_&_governance  Fortune_500  marketing 
may 2017 by jerryking
Airbnb's CMO reflects on 'marketing that matters' - The Globe and Mail
SUSAN KRASHINSKY ROBERTSON - MARKETING REPORTER
The Globe and Mail
Published Thursday, Feb. 16, 2017
marketing  Susan_Krashinsky  Airbnb  CMOs 
february 2017 by jerryking
Q&A: General Electric's Chief Marketing Officer on Storytelling in the Digital Industrial Era | Adweek
Linda Boff says it's GE's "DNA" to adopt new media platforms early. General Electric may be 125 years old, but when it comes to innovative social media campaigns, it's often light-years ahead of most…
GE  Digital  Marketing  Advertising  CMOs  storytelling 
october 2015 by jerryking
Technology Questions Every CMO Must Ask
Will the technology advance a critical marketing priority?
questions  CMOs  technology  marketing  HBR  LBMA 
september 2015 by jerryking
Behind Martin Sorrell’s Data Binge - CMO Today - WSJ
Mar 12, 2015 | WSJ | By NATHALIE TADENA.

Sorrell, this is about putting his sprawling holding company in control of all the various data marketers are demanding nowadays to make sense of their ad campaigns. They want to know a lot about who is viewing. They want to know which TV shows or Web sites are ideal to reach their desired audience. And ultimately, they want to know how much an ad contributes to an actual sale of a product or service.

By becoming a global data powerhouse, WPP hopes to help clients draw connections across different data sources, better target audiences and ultimately improve the effectiveness of their advertising dollars.
data_sources  Martin_Sorrell  WPP  mergers_&_acquisitions  ROI  CMOs  M&A  data  metrics  measurements  advertising_agencies  advertising  marketing  data_driven  targeting  target_marketing 
march 2015 by jerryking
Digital rethink: Google's new high-tech pitch to marketers - The Globe and Mail
SUSAN KRASHINSKY - MARKETING REPORTER
The Globe and Mail
Published Monday, May. 05 2014,

The former chief marketing officer of L’Oreal Canada is just a few weeks into her new role at Google Canada as the liaison with marketing executives like her. She’ll be selling marketers on how Google can play a bigger role in their communication with customers. Her role – director of consumer packaged goods and branding for Canada – did not exist before. (She is also marketing director for Quebec.)...Within the past year, Google has been making a greater effort to woo both advertisers and their agencies on its technology. At its root is an attempt to get a bigger slice of ad budgets by persuading clients and agencies to think about digital as a more central part of their advertising....“In old marketing it used to be, if we had the right price, the right communication in the marketing, the right [point of purchase strategy] and the right TV ad, we were great,” she said. “The brand ecosystem has enlarged. It’s not about when the brand wants to talk to the consumer; it’s when the consumer feels like hearing it … it’s the consumer coming to the brand where it’s relevant – assuming the brand is there.”...But Google wants to show marketers how others have used its APIs – the coding that can enable digital campaigns – so that they can see what already exists without needing to build a campaign from scratch.

“Marketers understand they need to talk the way consumers talk,” Ms. Lamothe said. “… They don’t see it as, ‘Here’s a campaign from this brand, and then three months later there’s another campaign.’ They just think of the brand. If it’s always on, it always exists, and I find the brand where they’re relevant. The consumer is way ahead of the industry in the way they consume digital, because they make it part of their everyday life … and yet we don’t market that way.”
APIs  brands  campaigns  Susan_Krashinsky  marketing  Google  L'Oreal  CMOs  digital_media  advertising_agencies  advertising  LBMA  CPG 
june 2014 by jerryking
Shakeups in the "C Suite": Hail to the New Chiefs
July-August 2012 | World Future Society Vol. 46, No. 4 |By Geoffrey Colon.

Here are a few more additions to the “C Suite” that we might anticipate as technological and economic trends shape the corporate future.

* Earned Media Officer
* Chief Content Officer
* Open-Source Manager
* Chief Linguist
* Chief Data Scientist
executive_management  CMOs  data_scientists 
july 2013 by jerryking
Growth Hacker is the new VP Marketing | @andrewchen
The rise of the Growth Hacker
The new job title of “Growth Hacker” is integrating itself into Silicon Valley’s culture, emphasizing that coding and technical chops are now an essential part of being a great marketer. Growth hackers are a hybrid of marketer and coder, one who looks at the traditional question of “How do I get customers for my product?” and answers with A/B tests, landing pages, viral factor, email deliverability, and Open Graph. On top of this, they layer the discipline of direct marketing, with its emphasis on quantitative measurement, scenario modeling via spreadsheets, and a lot of database queries. If a startup is pre-product/market fit, growth hackers can make sure virality is embedded at the core of a product. After product/market fit, they can help run up the score on what’s already working.

This isn’t just a single role – the entire marketing team is being disrupted. Rather than a VP of Marketing with a bunch of non-technical marketers reporting to them, instead growth hackers are engineers leading teams of engineers. The process of integrating and optimizing your product to a big platform requires a blurring of lines between marketing, product, and engineering, so that they work together to make the product market itself. Projects like email deliverability, page-load times, and Facebook sign-in are no longer technical or design decisions – instead they are offensive weapons to win in the market.

The stakes are huge because of “superplatforms” giving access to 100M+ consumers
These skills are invaluable and can change the trajectory of a new product. For the first time ever, it’s possible for new products to go from zero to 10s of millions users in just a few years. Great examples include Pinterest, Zynga, Groupon, Instagram, Dropbox. New products with incredible traction emerge every week. These products, with millions of users, are built on top of new, open platforms that in turn have hundreds of millions of users – Facebook and Apple in particular. Whereas the web in 1995 consisted of a mere 16 million users on dialup, today over 2 billion people access the internet. On top of these unprecedented numbers, consumers use super-viral communication platforms that rapidly speed up the proliferation of new products – not only is the market bigger, but it moves faster too.

Before this era, the discipline of marketing relied on the only communication channels that could reach 10s of millions of people – newspaper, TV, conferences, and channels like retail stores. To talk to these communication channels, you used people – advertising agencies, PR, keynote speeches, and business development. Today, the traditional communication channels are fragmented and passe. The fastest way to spread your product is by distributing it on a platform using APIs, not MBAs. Business development is now API-centric, not people-centric.

Whereas PR and press used to be the drivers of customer acquisition, instead it’s now a lagging indicator that your Facebook integration is working. The role of the VP of Marketing, long thought to be a non-technical role, is rapidly fading and in its place, a new breed of marketer/coder hybrids have emerged.
growth  marketing  hacks  blogs  Silicon_Valley  executive_management  virality  experimentation  trial_&_error  coding  platforms  executive_search  CMOs  measurements  growth_hacking  APIs  new_products  lagging_indicators  offensive_tactics 
december 2012 by jerryking
Bubbling Up
January 2005 | Worth | Sergio Zyman.

We changed the formula we had been using for 100 years to give our customers what we thought they wanted: New Coke. We orchestrated a huge launch, received abundant media coverage and were delighted with ourselves until the sales figures rolled in. Within weeks. we realized that we had blundered. Sales tanked and the media turned against us. Seventy-seven days New Coke was born. We made the second-hardest decision in company history: We pulled the plug. What went wrong? The answer was embarrassingly simple: We did not know enough about our customers. We did not even know what motivated them to buy Coke in the first place. Based on that, we fell into the trap of imagining that innovation—abandoning our existing product for a new one would cure our ills. After the debacle, we reached out to consumers, and found that they wanted more than taste when they made purchase. Drinking Coke enabled them to tap into the Coca-Cola experience, to be part of Coke's history and to feel the continuity and stability of the brand. Instead of innovating. we should have renovated. Instead of making a product and hoping people would buy it, we should have asked customers what they wanted and given it to them. As soon as we started listening to them, consumers respondcd, increasing our sales 9 billion to 15 billion cases a year.
contra-innovation  Coca-Cola  Pepsi  market_research  marketing  renovations  growth  CMOs  product_launches  kill_rates  brands  customer_expectations  customer_insights  culling  mistakes  beverages  innovations 
may 2012 by jerryking
Who Would Ever Want to Be a CMO?
This article was adapted from a speech by Gregor
Harter, a Munich-based partner with Booz & Company,
at the 2008 CMO of the Year award ceremony.
CMOs  filetype:pdf  media:document 
february 2011 by jerryking
What Does [Should] a CMO Do? | CustomerThink
Posted by Elana Anderson on December 18, 2007
CMOs 
february 2011 by jerryking
Ambidextrous Marketing - WSJ.com
OCTOBER 11, 2005 | Wall Street Journal | by JOHN A. QUELCH.
(Charles Waud & WaudWare)
Many marketing managers are failing their employers, showing little
interest in the balance sheet impact of their promotional programs. Such
marketers lack the quantitative, analytical skills necessary to drive
marketing productivity; and resist being held accountable for marketing
performance. So what must a marketing manager be able to do to succeed
in a world where information rules?

* Start with gathering and analyzing basic data.
* Supplement and refine this big picture approach by analyzing the
profitability of each customer account.
* Even when you know which customers to target, today's media
fragmentation has increased the complexity of achieving an optimal
allocation of marketing expenditures.
* Measure what's important.
Today's boards want chief marketing officers who can talk the language
of productivity and return on investment and are willing to be held
accountable.
marketing  howto  ROI  managers  accountability  HBS  decision_making  growth_hacking  metrics  data_driven  CMOs  measurements  John_Quelch  fragmentation  advertising  the_big_picture 
january 2010 by jerryking

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