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jerryking : fleetoptics   1

How FleetOptic’s data analytics smooth the last mile of a parcel’s journey
SEPTEMBER 27, 2019 | The Globe and Mail| by JOANNA PACHNER, SPECIAL TO THE GLOBE AND MAIL.

FleetOptics specializes in so-called last-mile delivery, from a retailer's distribution centre to the customer's door—the hardest and most expensive portion, estimated to account for a least 30% of total transportation cost. It's also the most vital as, in the e-commerce era, receiving the package is often the only contact consumers have with a human during the transaction. FleetOptics' software makes the parcel's progress transparent for both business and consumer. Customers can track the driver on-screen as they might an approaching Uber car, avoiding that infuriating experience of the deliveryman arriving just after they jump in the shower. Retailers, meanwhile, can check packages' status in real time through FleetOptics' online portal. As co-founder Vince Buckley pithily sums it up, “Tesla is a battery company that also makes cars. We're a technology company that also makes deliveries.”
analytics  data  data_driven  delivery  delivery_networks  delivery_services  distribution  distribution_centres  e-commerce  FleetOptics  fulfillment  last_mile  logistics  package_delivery  retailers  same-day  start_ups  shipping  third-party  traceability  tracking  trucking  warehouses 
november 2019 by jerryking

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