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jerryking : square   16

Data-mining retailers prove it’s hip to use Square - The Globe and Mail
The Globe and Mail
Published Thursday, Aug. 21 2014

...Forrester Research has predicted the global mobile payments market could be worth $90-billion by 2017. But Square makes very little revenue per purchase, and has long acknowledged that customer data was the real value centre in its business. The convenience and “wow factor” of turning a smartphone into a cash register is appealing to sellers, but for them, too, Square’s data tools let them identify new or returning customers, average spend and those critical customer preferences.
data  data_driven  data_mining  retailers  Square  customer_insights  payments 
august 2014 by jerryking
Hundreds of former BlackBerry staff hunt for Canadian tech jobs -
Nov. 14 2013 | The Canadian Press via The Globe and Mail |David Friend

Published Thursday,

Mobile payments firm Square Inc. has established a local office that will eventually house 30 to 40 Canadian employees, said Jack Dorsey, the company’s CEO who also founded Twitter.

“We’re really inspired by the engineers up here, so we want to invest in it,” he said in a recent interview, pointing to local schools as a key resource.

“There’s a skill level that was extremely impressive to us right away.”
BlackBerry  RIM  job_search  Square  alumni  Kitchener-Waterloo  engineering  talent 
november 2013 by jerryking
Are checkout counters headed for extinction? - The Globe and Mail

Special to The Globe and Mail

Published Friday, Feb. 22 2013,
Square  coffee  retailers  mobile_payments 
february 2013 by jerryking
The next generation of entrepreneurs
November 2013| Economist-The World in 2013 | Robert Guest.

The energy entrepreneurs who will do best in 2013 will be those who are adept at reading the geology and forging deals in difficult countries. A likely candidare is Aidan Heavey of Tullow Oil, a nimble oil-exploration that has found hydrocarbons in Ghana, Uganda and Kenya. Mr Heavey's firm is far smaller than the likes of ExxonMobil and Shell, but moves faster.
Square  entrepreneur  Silicon_Valley  Jack_Dorsey  mPedigree  Box  mobile_payments  Ghana  nimbleness 
january 2013 by jerryking
Simplicity and Order for All | Innovator of the Year 2012 Technology -
October 26, 2012 | WSJ | By SETH STEVENSON.
Innovator of the Year 2012 | Technology
Simplicity and Order for All
First with Twitter, now with Square, Jack Dorsey has turned his obsession with elegance and efficiency into revolutionary products. Meet the tech mastermind with the soul of an artist...Dorsey had engineered a tiny swipe reader that could plug into the headphone jack of an iPhone or iPad. Square mails this free device to anyone who requests it. The company then nips a flat 2.75-percent fee from all transactions. For self-employed flight instructors and children's party magicians, Square is a godsend: zero upfront costs; intuitive to use; instant operability; and total mobility. The moment they grab that swipe reader from the mailbox and plug it into a smartphone, they can start accepting Visa, MasterCard, Discover and American Express, just like a big box-chain store. Square also provides business analytics to help small merchants understand who's buying what, how much of it and how often. And the newer Pay With Square app lets a customer enter a store, make a purchase and pay for it without swiping anything: The customer simply states his name—the vendor's iPad automatically identifies any nearby smartphones running the app and then displays the customer's photo as confirmation before it processes linked credit card data. It's a retailer's dream—a completely frictionless transaction.
Jack_Dorsey  Square  innovation  e-commerce 
november 2012 by jerryking
For Twitter Founder Jack Dorsey, It's Hip to Be Square Inc. -
September 19, 2012 | WSJ | By EMILY MALTBY.
For Twitter Founder Jack Dorsey, These Days It's Hip to Be Square Inc.

Jack Dorsey is hoping his latest start-up, Square Inc., can shake up the credit-card industry the same way another company he co-founded, Twitter Inc., has shaken up social media.

Square lets merchants process credit or debit cards using their smartphones or tablets. The service is used by about two million merchants, the company says, most of them small businesses such as boutique retail shops. It is also being rolled out at U.S. Starbucks Corp. stores.
Jack_Dorsey  Square  small_business  credit_cards  smartphones 
september 2012 by jerryking
Big-Data Investing Gets Its Own Supergroup -
August 12, 2012 | NYT | By QUENTIN HARDY.

The Data Collective is a fund specializing in investments in companies doing everything from creating large, complex databases and faster processing of information from diverse sources, to applications that make use of novel and interesting patterns that might be exploited. The initial fund is small, but the outfit clearly has some very large ambitions.
massive_data_sets  investors  Square  Factual  Kaggle  Citus_Data 
august 2012 by jerryking
Consumer banking: Counter revolution
May 19th 2012 | | The Economist | Anonymous

the growth of internet usage on smartphones, the rise of “big data” computer processing and the increasing willingness of customers to do complicated things online. These developments have long promised to transform the way banks do business and organise themselves....If this was just a more convenient way of paying, the banks would probably shrug. But it also promises to overturn your existing financial relationships. Instead of reaching for the first card that happens to be in your wallet to pay for a $2 cup of coffee (and risk being charged a $35 penalty by your bank for exceeding your overdraft limit), your phone will choose the best method of payment.
banking  disruption  massive_data_sets  Google  judgment  Paypal  Square  smartphones  data_mining  immigrants  migrants  remittances  mobile_phones 
may 2012 by jerryking
Design Sets Tone at Square, a Mobile Payments Start-Up -
| January 15, 2012,

“We believe strongly that the company is going to be reflected in the product and vice-versa,” Mr. Dorsey said. “The internal matches the external and the external matches the internal, and if we can’t provide a clean, simple, well-designed experience in here, it’s not going to be reflected in our identity. It’s in our DNA.” (Mr. Dorsey also is the chairman and co-founder of Twitter, where his obsession with openness is not as extreme.)

Square also borrows metaphors from traditional institutions, including the old United States Mint building, which sits across the street from the company’s office. “It looks like something that is built to last; it looks like it will stay up forever,” he said. “So how do you build that into pixels instead of stone?”

For centuries banks were built with thick stone walls, marble slab floors and heavy metal doors, all of which gave customers the feeling that bankers were dependable and trustworthy.

Square transactions primarily occur on a small plastic plug, inserted into a smartphone’s headphone jack, through which people swipe credit cards.

A hefty chunk of marble it is not. Square’s front door to customers is a smartphone application. Square has to provide the simplest experience possible, Mr. Dorsey believes, because, along with good design, it will evoke trust and confidence in a new financial institution that lives in a smartphone.
Square  Jack_Dorsey  start_ups  mobile_payments  metaphors  design  smartphones  mobile_applications  UX  customer_experience  trustworthiness  confidence 
january 2012 by jerryking
Stanford's Entrepreneurship Corner: Jack Dorsey, Square - The Power of Curiosity and Inspiration
Lecture by Jack Dorsey, creator of twitter and square, as part
of Stanford U.'s Entrepreneurship corner.
"Instrument" your company from Day 1. The 1st thing he did in square
(and not in twitter) is write an admin control panel for their servers.
Be a story teller. Inspire your team & your customers with a
story, your idea.
In the company, act as the editor, composing the stories.
The team you build is not permanent, different players will need to
enter & exit according to their profiles, the current story &
the "required edition".
Internal comms.: Everyone in the company will have the same
External comms: You communicate with the product, your product is
"your story for your customers".
$ in the bank: The company needs it, firstly from investors and
secondly, and more critical, from revenue.
Limit the # of details. Those that stay need to be perfect.
Finally,"expect the unexpected and, whenever possible, be the
Stanford  entrepreneurship  Jack_Dorsey  start_ups  turning_your_team  Twitter  lessons_learned  entrepreneur  Square  control_systems  storytelling  dashboards  unexpected  instrumentation_monitoring  curiosity  inquisitiveness 
february 2011 by jerryking

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