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jerryking : customer_data   3

Vacuums that suck up data fuel privacy concerns
August 16, 2017 | Financial Times | by Aliya Ram.

............Larger questions are being asked. As investors plough money into artificial intelligence (AI) and robots infiltrate deeper into people’s homes, concerns have grown that data-sharing between different technology groups could open the door to unknowable and uncontrollable privacy infringements.

The concern is that technological advances have far outstripped sluggish developments in privacy law and regulation, allowing companies to monetize the most intimate information about how people live and giving governments more opportunities for surveillance.

IRobot has sold 18m home robots around the world and its Roomba vacuum cleaners connect with Amazon and Google’s smart assistants so customers can control them with voice commands. Although it does not sell data, any plans to do so in future could create significant new revenue streams......Consumers will also have the right to be forgotten and to withdraw their consent, which could make things complicated for companies that want to share data with third parties.....“Smart-home appliances and devices are in a privileged position as they are placed at one’s home. These devices are increasingly equipped with motion, environment sensors, and with the ability to communicate with remote servers or other devices — there are a great deal of privacy risks here that must be managed.”
iRobots  privacy  home_appliances  personal_data  mapping  smart_homes  sensors  Roomba  artificial_intelligence  robotics  customer_data  unknowables 
august 2017 by jerryking
Amazon's prime strategy
30 July /31 July 2016 | | Financial Times | Leslie Hook.

"The competition is less about Amazon versus Walmart. it is Amazon versus Netflix versus Google versus Apple versus Facebook" Tien Tzuo, CEO of Zuora.
Amazon  subscriptions  user_generated  customer_loyalty  online_identity  FAANG  customer_data  customer_identity  Amazon_Prime  loyalty_management 
august 2016 by jerryking
Apple’s drive for world auto dominance spooks the industry - The Globe and Mail
GREG KEENAN, BRIAN MILNER AND OMAR EL AKKAD
The Globe and Mail
Published Friday, Mar. 20 2015,

Apple’s big advantage over traditional car makers is simple, yet hard to overcome, and it lies in the cloud.

The cloud consists of remote servers that store vast amounts of data and run applications, giving everyone on the planet with a connected device access to unlimited computing power essentially for free. It is also revolutionizing the way companies do business by instantly providing them with vast amounts of customer data. And it means Apple would not need to acquire car manufacturing capacity or build assembly and distribution networks in order to create chaos in the club.

It’s an advantage few traditional manufacturers, including auto makers, fully grasp, let alone have the ability to exploit.....“Apple thinks from the cloud out,” says Mr. McInerney, who would definitely line up for an Apple vehicle. At least then, he says, he would be assured of a better communications interface than the clunky one in his new upscale German model.

“If you’re an Apple or a Google, it allows you to use the same power to manage your supply chain that you use to manage your customers,” he says.

“That’s a revolution in thinking that allows you to identify all the cash-wait states [where money sits idle] and to collect a stunning amount of customer information in real time. Put the two together and you’re turning that information into cash at an accelerated rate. Car companies don’t think like that.”
automotive_industry  automobile  Apple  batteries  autonomous_vehicles  cloud_computing  connected_devices  layer_mastery  digital_first  data_coordination  incumbents  monetization  cash  customer_data  idle_funds  SMAC_stack  connected_cars 
march 2015 by jerryking

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