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jerryking : dealerships   35

Tire Storage: Best-in-Class | Autosphere
Increased sales

This cloud-based solution has another advantage. “The dealership has their own Dealer Management System,” explains Athron, “so when they make appointments for a tire service within their DMS, a mes­sage is sent to our system to let the warehousing facility know when and where those tires are needed. There’s no need to enter data twice.”
traceability  tacking  dealerships  Second_Closet 
december 2018 by jerryking
Boom amid the bust: 10 years in a turbulent art market | Financial Times
July 27, 2018 | FT| by Georgina Adam.
September 15 2008, the date of Lehman Brothers' bankruptcy filing, was also the first day of a spectacular gamble by artist Damien Hirst, who consigned 223 new works to Sotheby’s, bypassing his powerful dealers and saving millions by cutting out their commissions........The two-day London auction raised a (stunning) total of £111m.......o the outside world, though, the Hirst auction seemed to indicate that despite the global financial turmoil, the market for high-end art was the wake of the Hirst sale, the art market took a severe dive.... sales plunging about 41% by 2009, compared with a market peak of almost $66bn in 2007. Contemporary art was particularly badly hit, with sales in that category plunging almost 60 % over 2008-09. Yet to the surprise, even astonishment, of some observers, the art market soon started a rapid return to rude health...the make-up of the market has changed. The mid-level — works selling between $50,000 and $1m — has been sluggish, and a large number of medium-sized and smaller galleries have been shuttered in the past two years. However, the high-performing top end has exploded, fuelled by billionaires duelling to acquire trophy works by a few “brand name” artists....A major influence on the market has been Asia....What has changed in the past 10 yrs. is what Chinese collectors are buying. Initially Chinese works of art — scroll paintings, furniture, ceramics — represented the bulk of the market. However, there has been a rapid and sudden shift to international modern and contemporary art, as shown by Liu and other buyers, who have snapped up works by Van Gogh, Monet and Picasso — recognisable “brand names” that auction houses have been assiduously promoting......Further fuelling the high end has been the phenomenon of private museums, the playthings of billionaires....In the past decade and even more so in the past five years, a major stimulus, mainly for the high end, has been the financialization of the market. Investment in art and art-secured lending are now big business....In addition, a new layer of complexity is added with “fractional ownership” — currently touted by a multitude of online start-ups. Often using their own cryptocurrencies, companies such as Maecenas, Feral Horses, Fimart or Tend Swiss offer the small investor the chance to buy a small part of an expensive work of art, and trade in it.....A final aspect of the changes in the market in the past decade, and in my opinion a very significant one, is the blurring of the art, luxury goods and entertainment sectors — and this brings us right back to Damien Hirst....Commissions are probably also lucrative. E.g. a Hirst-designed bar called Unknown was unveiled recently in Las Vegas’s Palms Casino Resort. It is dominated by a shark chopped into three and displayed in formaldehyde tanks, and surrounded by Hirst’s signature spot paintings. Elsewhere, Hirst’s huge Sun Disc sculpture, bought from the Venice show, is displayed in the High Limit Gaming Lounge. ...So Hirst neatly bookends the decade, whether you consider him an artist — or a purveyor of entertainment and luxury goods.
art  artists  art_finance  art_market  auctions  boom-to-bust  bubbles  contemporary_art  crypto-currencies  Christie's  Damien_Hirst  dealerships  entertainment  fees_&_commissions  fractional_ownership  high-end  luxury  moguls  museums  paintings  Sotheby's  tokenization  top-tier  trophy_assets  turbulence 
july 2018 by jerryking
The End of Car Ownership - WSJ
By Tim Higgins
June 20, 2017

Thanks to ride sharing and the looming introduction of self-driving vehicles, the entire model of car ownership is being upended—and very soon may not look anything like it has for the past century.

Drivers, for instance, may no longer be drivers, relying instead on hailing a driverless car on demand, and if they do decide to buy, they will likely share the vehicle—by renting it out to other people when it isn’t in use.

Auto makers, meanwhile, already are looking for ways to sustain their business as fewer people make a long-term commitment to a car.

And startups will spring up to develop services that this new ownership model demands—perhaps even create whole new industries around self-driving cars and ride sharing.

**Drivers: No more permanent arrangements**
The business of ride sharing may take on some new forms. Startups such as Los Angeles-based Faraday Future envision selling subscriptions to a vehicle (e.g. a certain number of hours a day, on a regular schedule for a fixed price).....Other companies are experimenting with the idea of allowing drivers to access more than just one kind of vehicle through a subscription.....Elon Musk has hinted that he’s preparing to create a network of Tesla owners that could rent out their self-driving cars to make money....Companies are already looking at how to market vehicles to overcome some of the possible psychological resistance to nonownership. Waymo, the self-driving tech unit of Google parent Alphabet Inc., has begun public trials of self-driving minivans in Phoenix for select users, with the eventual goal of testing them with hundreds of families.

**Big auto makers: Making peace with on-demand services**
As a result of both driverless cars and fleets of robot taxis, sales of conventionally purchased automobiles may likely drop. What’s more, because autonomous cars will likely be designed to be on the road longer with easily upgradable or replaceable parts, the results could be devastating to auto makers that have built businesses around two-car households buying new vehicles regularly. Currently, cars get replaced every 60 months on get drivers to buy a vehicle of their own is to help owners rent out their vehicles,....GM is hedging all bets, investing in autonomous vehicles, Lyft, a car sharing service (Maven) and allowing Cadillac customers the ability to subscribe to ownership.

**New businesses: Helping to power a new industry**
....Autonomous vehicles could ultimately free up more than 250 million hours of consumers’ commuting time a year, unlocking a new so-called passenger economy, .....turn away from using the exterior of the vehicle as a selling point and focusing on making the interior as comfortable and loaded with features as possible.... turning cars into living rooms on wheels:.....Design firms will also cook up features designed to ease people into the practice of sharing rides regularly (with strangers).....allowing cars recognize to passengers’ digital profiles and become more responsive to their needs (caledaring, eating habits, etc.)....Existing industries may change to support an autonomous, shared future. For instance, the alcohol industry might see a rise in drinks consumed weekly with customers not having to worry about driving home,....Managing autonomous car fleets may be a new line of business for dealerships
automotive_industry  automobile  on-demand  autonomous_vehicles  end_of_ownership  Waymo  Tesla  sharing_economy  ride_sharing  start_ups  transportation  ownership  accessibility  Zoox  dealerships  Lyft  Maven  Reachnow  Getaround  subscriptions  Faraday  passenger_economy  connected_cars 
june 2017 by jerryking
Is loyalty to an art gallery outdated? —
SEPTEMBER 23, 2016 by: Harriet Fitch Little.

Dealer-client relationships have been founded on what he terms “proper social conversations”: dinners out, trips taken and “[the collector’s] ability to share with the gallery the enthusiasm, the sheer admiration and wonder at an artist’s work”.

But art fairs, auctions and the internet have rendered conversations with dealers a choice rather than a necessity for buyers. In Selling Contemporary Art (2015), [North York Central Library, Book Lang & Lit 5th Fl Nonfiction In Library 706.88 WIN] which charts how the market has transformed since 2008, author Edward Winkleman uses a phrase he acquired from the Los Angeles-based collector Stefan Simchowitz to describe the shift: “cultural Lutheranism”. Collectors now have the tools to evaluate and purchase art without the hand holding of a gallerist — perhaps without ever even visiting an exhibition....the fickleness of the contemporary art market, where artists are “on the top ten hits parade for a while and then you never hear of them again” makes the dealer whose taste one trusts an indispensable lovers stick with particular dealers if they demonstrate a commitment to art that goes beyond the financial....for a gallerist, “Where you have a choice is the artists you choose to work with, the clients you choose to work with,” -- “The key for the whole thing is trust.”
trustworthiness  David_Bowie  mentoring  collectors  collectibles  art  dealerships  galleries  loyalty  taste-makers  books  contemporary_art  relationships  high-touch  art_market  customer_loyalty 
september 2016 by jerryking
Redefining ‘made in China’: How one firm is forging a new path for manufacturers - The Globe and Mail

CFmoto has obsessed about quality, devoting nearly a fifth of its 1,350-person work force to research and development, and buying dozens of robotic CNC machines to sculpt its own key components. It has built dealer networks around the world – and sales, too. Eighty per cent of its revenues now come from exports

“We have a different way of thinking from others,” Mr. Lai said. “We want to create fun for our customers.”....China is already the world’s motorcycle factory. Last year, nearly 23 million were built by hundreds of Chinese companies – some sprawling state-owned enterprises, some barely larger than a backyard shed....But that business model is beginning to tatter, as South American and Eastern European consumers gain the wealth to buy cars, and competition steps in. ...“Now they’re looking another way at it – and mainly because of the threat from the Indian industry in their established markets.”....The Chinese situation is, of course, different: Where Japanese and Korean companies built their skill inside markets largely protected from foreign competition, China today is wide open to imported brands, which have been hugely successful. Cars bearing a mainland mark now account for only 23 per cent of sales.....But western markets have remained largely impenetrable: after years of splashy introductions at the Detroit Motor Show that date back to 2006, Chinese brands are no closer to making their big North American entrance....China’s experience with motorcycles, however, shows the distance it has to go. In their bid to increase quality, companies have outfitted their products with foreign-made suspensions, brakes and fuel systems....“demand for design is shifting” to Asia....He faults an inability among many Chinese firms to create their own identity, which can translate into a uniqueness that customers can latch onto.
China  manufacturers  motorcycles  design  value_chains  branding  brands  quality  automotive_industry  copycats  dealerships  distribution_channels 
december 2014 by jerryking
Hedge-Fund Managers Playing Larger Role in Art Market -
Kelly Crow,
Sara Germano and
David Benoit
Jan. 23, 2014

Hedge-fund managers, who play a vital but disruptive role in the broader financial markets, are increasingly throwing their weight around the art market: They are paying record sums to drive up values for their favorite artists, dumping artists who don't pay off and offsetting their heavy wagers on untested contemporary art by buying the reliable antiquity or two. Aggressive, efficient and armed with up-to-the-minute market intelligence supplied by well-paid art advisers, these collectors are shaking up the way business gets done in the genteel art world.....Today, are applying their day-job tactics to their art shopping, dealers say.

Corporate raiders a generation ago typically held their art purchases for at least a decade. Today, the average holding period for contemporary art is two years, according to a former Sotheby's specialist. That is enough time to reap a tidy profit on a rising-star artist but hardly enough for art history to rule on the artist's lasting merits.
art  artists  collectors  Wall_Street  hedge_funds  contemporary_art  moguls  Sotheby's  investors  dealerships  Citadel  Ken_Griffin  volatility  Christie's  market_intelligence  herd_behaviour  aggressive  art_advisory  real-time  holding_periods  art_market 
january 2014 by jerryking
Have Configurator, Will Sell Accessories
August 2010 | Ward's Dealer Business pg. 29 | by Steve Finlay
A study at more than 120 car dealerships indicates selling
accessories to new-vehicle buyers is enhanced by the right timing and a visualization of potential enhancements. In izmocars' study, car buyers were much more likely to buy accessories when using an online configurator allowing them to interactively customize their new car at the time of purchase.
One in two buyers using izmocars' AddOnAuto configurator purchased accessories, up from one in 10 before, the study indicates.
Dealers historically have struggled to
sell accessories. Dealership accessory sales account for 10%-17% of total sales in a S32 billion accessories market heavily dominated by independent chains and mail-order/online outlets.
"Dealerships actually have powerful, built-in advantages to 'own' far more of the accessories market than they do," says Sidney Haider, president of izmocars accessories division.
"Psychologically, consumers are far more likely to spend on enhancements at that exciting time of purchase, and the customer is physically in the showroom at that sweet-spot moment," he says.
automotive_industry  automobile  dealerships  accessories 
november 2013 by jerryking
Auction Houses Muscle In on Art Galleries' Turf
OCTOBER 20, 2013 |-|By MARY M. LANE
Auction Houses Muscle In on Art Galleries' Turf
Contemporary-Art Boom, Margin Pressures Force Christie's, Sotheby's to Evolve.

For decades, the art business thrived on a symbiosis between galleries and auction houses. Galleries and the dealers who ran them traditionally made long-term investments in discovering and developing young artists, placing their artworks with influential collectors whose patronage would further an artist's reputation and ultimately increase his selling prices.

Auction houses, for their part, provided a lucrative secondary market for the most enduring of those artworks, but rarely handled trendy new artists.
[image] Christie's Images Ltd

Sales of highly experimental works, such as 'To Meet My Past,' by Tracey Emin, typically have been handled privately; the work went for $778,900 at a Christie's auction.

Now, a boom in the contemporary-art market and margin pressures in the auction business are changing all that. Those forces are prompting the houses to experiment with new ways of auctioning art and to arrange more private sales of contemporary works outside the auction room, where profits are richer.

Increasingly Sotheby's and Christie's are catering to a new breed of art buyers from the hedge-fund world and emerging economies who prefer to quickly acquire big-name pieces of art instead of building relationships with galleries where they might buy the art more cheaply.

Last year, private-contract sales of fine art accounted for $1 billion of Christie's $6.27 billion of revenue and $906.5 million of Sotheby's $5.4 billion. That's a big jump from before the global financial crisis: In 2006, Christie's sold $256 million of art in private sales, while
art  artists  auctions  dealerships  Christie's  Sotheby's  galleries  London  collectors  patronage  art_galleries  secondary_markets  hedge_funds  symbiosis  contemporary_art 
october 2013 by jerryking
Used car dealers getting a Boost
Feb. 08 2007 | The Globe and Mail | GERRY BLACKWELL

Boost Motor Group of Toronto.

Those who don't understand it may themselves be ripe for plucking.

Most people think of Web 2.0, the much-hyped and ill-defined evolution of the World Wide Web, as being characterized by online social interaction sites such as YouTube or MySpace, or collaborations such as wikis and blogs. But a parallel Web 2.0 trend involves software companies using the Internet to build products and offer services that would not be possible, or at least not as effective, using traditional client-server approaches. Boost is an example of the latter.

Boost's service helps dealers manage used-car inventories, allows them to present exhaustive information about each vehicle on their own websites (hosted by Boost), and manage the process of listing vehicles on sites such as eBay, and Boost employees do all the data capture, including photographing cars, describing and assessing vehicles on the lot, and providing marketing services to help dealers get their vehicles noticed on the Web.
client-server  Web_2.0  second_hand  automobile  dealerships  inventories  marketing 
january 2013 by jerryking
Connery, Pissarro, Seydoux - Dealers in a New Partnership -
Partners Create a Superdealership
Published: September 6, 2012
art  auctions  dealerships  partnerships 
september 2012 by jerryking
African Art Is Under Threat in Djenne-Djenno -
August 2, 2012 | NYT | By HOLLAND COTTER.

Ethical battles surrounding the ownership of, and right to control and dispose of, art from the past rage on in Africa, as in other parts of the world....the wars over art as cultural property take many forms: material, political and ideological. On the surface the dynamics may seem clear cut, the good guys and bad guys easy to identify. In reality the conflicts are multifaceted, questions of innocence and guilt often — though not always — hard to nail down. In many accounts Africa is presented as the acted-upon party to the drama, the loser in the heritage fight, though such is not necessarily the case, and it certainly doesn’t have to be, and won’t be if we acknowledge Africa as the determining voice in every conversation...finding sculptures in situ, in their historical context...unauthorized trade in such art had been illegal since 1970, when Unesco drew up its Convention on the Means of Prohibiting and Preventing the Illicit Import, Export and Transfer of Ownership of Cultural Property. But the digging went on, and getting art out of the country — through porous borders, with a payment of bribes — was (and still is) easy. ...Certain archaeologists, the McIntoshes among them, were aghast at the ruinous plundering and took action. They were convinced that any Western attention paid to Malian antiquities increased the market value and encouraged looting. With this in mind they proposed an information blackout on any and all “orphaned“ Inland Niger Delta objects, meaning any that had not been scientifically excavated — most of those in circulation... The antiquities wars were not easy on dealers, collectors and museum administrators. Not only were their jobs threatened and acquisitive passions blocked, but they acquired unfortunate reputations. Once esteemed as cultural benefactors, they came to be seen, in some quarters, as hoarders and thieves.

Where does Africa itself stand in all of this? Is it merely the battleground on which science and commerce clash, a passive stretch of turf to be either righteously conserved or carved up and parceled out? Or is it — could it be — an active, gainful partner in cultural exchange?

It could. Art-alert countries like Nigeria and Mali have stockpiles of objects in storage. Selections of them could be leased out to Western institutions, or even swapped for temporary loans of Western art. The idea that Africa would not be receptive to such exchanges is wrong. It has fine museums (in Bamako, in Lagos), impressive private collections (one is documented in Sylvester Okwunodu Ogbechie’s superb book “Making History: African Collectors and the Canon of African Art“), and at least a few sharp critics (check out Kwame Opoku at

There’s no reason to think that concepts of art in Africa and the West — I use these generalities for convenience only — have to jibe. But clearly a sense of the complex value of patrimony is strong and can be pushed further. The time is long past due to be compiling comprehensive digital databases not just of art from Africa, but also of art that’s still there. Not only would this be an invaluable, promotional resource for international study, it would also be a lasting record of types of ephemeral art, or of things too fragile to move, or of objects that have, in the event of political instability, a good chance of being lost.
Africa  art  collectors  collectibles  Mali  ethics  museums  books  embargoes  contraband  archeological  dealerships  art_galleries  art_history  Nigeria  threats  Islamists  antiquities  Timbuktu  sub-Saharan_Africa  heritage  history  stockpiles 
august 2012 by jerryking
Finding a New Niche May Offer Better Chance at Fat Margins -
May 13, 2003 | WSJ | By JEFF BAILEY | Staff Reporter of THE WALL STREET JOURNAL
These days, with information and capital zipping around at warp speed, a business or industry with fat margins essentially has a target painted on its back.

And yet, plenty of small and midsize companies in less-than-glamorous industries manage, some year after year, to post enviable margins. Some have patents or other intellectual property that protect them from competition. Others have invested large sums in plant and equipment to acquire economies of scale that scare off new market entrants. Some defend themselves by knitting together extensive sales-and-distribution networks that would take years to replicate.
patents  intellectual_property  entrepreneur  business_models  dealerships  automotive_industry  barcodes  medical_devices  hospitals  niches  unglamorous  differentiation  proprietary  small_business  mid-market  barriers_to_entry  economies_of_scale  margins  warp_speed  defensive_tactics  distribution_channels 
may 2012 by jerryking
Car Dealers Sing: 'Have Yourself a Merry Little Lexus' -

Car Dealers Sing: 'Have Yourself a Merry Little Lexus'
luxury  automobile  dealerships  Brian_Makse 
december 2011 by jerryking
SAOIRSE32 :: Bill Cullen: self-made Irish millionaire :: June :: 2005
Bill Cullen: self-made Irish millionaire
Filed under: an príomhbhóthar


Born in the slums, reaching for the stars
(Filed: 08/06/2005)

Elizabeth Grice meets the self-made Irish millionaire who believes poverty is no barrier to success
Irish  entrepreneur  automotive_industry  dealerships  self-made 
november 2011 by jerryking
Lunch with the FT: William Acquavella -
September 30, 2011 9:52 pm
Lunch with the FT: William Acquavella

By Peter Aspden
dealerships  art  New_York_City  collectibles  collectors  painters 
october 2011 by jerryking
Mechanics Seek Out 'Right to Repair' -
FEB.10, 2011 | | by ANGUS LOTEN. Mechanics/ garage owners
hope the new small-biz.-friendly tone in Washington, will re-energize
the Right-to-Repair Act, a bill that levels the playing field with auto
dealerships. The bill, which has languished in Congress for nearly a
decade, requires auto makers like Ford, GM & Toyota, to supply
smaller repair shops with the same onboard-computer data they give to
their affiliated dealerships. Technology in newer vehicles controls
everything from the steering wheel to the fuel delivery system, brakes,
air bags, tire pressure and more. Supporters, including
auto-service-trade assocs., consumer groups & small-biz advocates,
say the move will boost competition in the auto-repair market, forcing
dealerships to lower prices....Auto makers aren't going to let this
happen w/o a fight, claiming all the necessary tools & diagnostic
data for any repair job are available online from individual auto
makers, as well as from tool mfgs. like Snap-on Inc.
automotive_industry  repairs  dealerships 
february 2011 by jerryking
Booking Oil Changes Online
Dec 7, 2005. / Wall Street Journal pg. D.4 /Jennifer Saranow.
The car industry hopes the new online booking services will make the
process of scheduling service appt. easier and more convenient, and
encourage more customers to return to dealerships for service. Customers
who frequent dealership service depts are also more likely to remain
loyal buyers.

Many dealerships are offering discounts to encourage customers to use
the new service-booking tools (e.g. 10% off all services booked online).

Most of the new online scheduling options are at dealership Web sites,
and some, can also be accessed through manufacturer sites. With many of
the programs, customers also can see their personal service history and
booked appts. on personal password-protected Web pages...The move to
allowing immediate appointment scheduling is also part of a broader push
by the car industry to boost service visits with the help of new
ProQuest  automotive_industry  automobile  online_scheduling  dealerships 
october 2010 by jerryking
Minority dealers land more luxury franchises
Minority dealers land more luxury franchises
Arlena Sawyers. Automotive News. Detroit: May 29, 2000. Vol. 74, Iss. 5876; pg. 8, 1 pgs
ProQuest  automotive_industry  franchising  luxury  African-Americans  dealerships 
february 2010 by jerryking
Dealerships lose out to condos
Donna Harris. Automotive News. Detroit: May 1, 2006. Vol. 80, Iss. 6200; pg. 1, 2 pgs
dealerships  luxury  ProQuest  condominiums 
february 2010 by jerryking
The Luxury Touch
February 28, 2007 |Strategy + Business | by Robert Reppa and
Evan Hirsh. From the moment Toyota launched the marque in 1989, Lexus
has set extremely high standards for its dealer selection process. It
gave initial priority to existing Toyota dealerships, but even they were
subjected to a demanding application process that required extensive
customer satisfaction surveys and related data.

The application process included several face-to-face interviews between
the company and each prospective dealer. In the end, only 80 existing
Toyota dealers were chosen from a field of 1,500 applicants. “The
process was unbelievable,” recalls one of the winners, “and the absolute
prerequisite was high customer satisfaction.” Having turned down 95
percent of the Toyota dealers who wanted a Lexus franchise, the company
then turned to top dealers of competing luxury brands, subjecting them
to the same exhaustive process.
automotive_industry  retailers  dealerships  luxury  exclusivity  Lexus  selection_processes  product_launches 
february 2010 by jerryking
New Luxury Dealership Sells 'Experiences'
Dec 2009 | Ward's Dealer Business Vol. 43, Iss. 12; pg. 8 |
Anonymous. "High-performance, luxury Italian automobiles, Ferraris and
Maseratis are literally mechanical works of art," says owner Garrett
Hayim. "We needed a showroom that was the perfect setting to show off
the craftsmanship and aesthetic beauty of these amazing automobiles and
to accomplish this, we simply had to build one to suit our needs."
luxury  dealerships  automotive_industry  motorcycles  Ducati  customer_experience  experiential_marketing 
december 2009 by jerryking
How to Make Dealers Happy
Oct 2006 | Ward's Dealer Business. Vol. 40, Iss. 10; pg. 39
dealerships  automotive_industry  finance 
december 2009 by jerryking
6 Ways to Protect Dealerships
Aug 2009 | Ward's Dealer Business Vol. 43, Iss. 8; pg. 24 | by Michael Charapp.
risk-management  dealerships  automotive_industry 
december 2009 by jerryking
Dealers: We Want a Heads-Up
Jun 2008 | Ward's Dealer Business.Vol. 42, Iss. 6; pg. 56 | by Steve Finlay.
automotive_industry  dealerships  warning_signs  finance 
december 2009 by jerryking
How to build top-performing auto dealerships
JUNE 2007 | McKinsey Quarterly | by Carlos F. Caicedo, Mark D. Mitchke, and Jon Vander Ark
automotive_industry  dealerships  howto 
december 2009 by jerryking
Mar 2009 | Dealernews. Vol. 45, Iss. 3; pg. 56, 9 pgs. |
Anonymous. Ducati Indianapolis displays its bikes at Nordstrom, Conrad
Hotel, Puma store, Marriott hotel, lndy Speedway, etc. for maximum
motorcycles  dealerships  Ducati 
december 2009 by jerryking
Feb 2009 | . Dealernews Vol. 45, Iss. 2; pg. 12, 1 pgs | Anonymous. Send to Joe Linardi
Ducati  luxury  Toronto  motorcycles  exits  dealerships 
december 2009 by jerryking
(Re)born to Be Wild
Jan 1, 2006 | | By Donna Fenn. Schwartz wasn't
thinking of his business as just a Harley dealership anymore. It would
be a tourist destination, like Hershey's Chocolate World or Legoland.
"In the retail world, the big shift in the '90s was from selling a
product to selling an experience. it wasn't about getting the customers
in the door, it was about how we treated them once they were here."
(1) Otis Hackett, a sales consultant who specializes in motorcycle
dealerships and helped Schwartz figure out how to sell motorcycles.
(2) Mike Rubin, president of MRA International, a Philadelphia
consulting firm that helps clients develop leisure, sports, and retail
projects. Also, a prominent land-use attorney; signed on a former New
Castle County economic development director to help him with the land
use and development process; Jack Rouse Associates, a Cincinnati
designer of themed entertainment attractions.
motorcycles  Harley-Davidson  dealerships  shopping_experience 
december 2009 by jerryking

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