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jerryking : delivery_networks   8

How FleetOptic’s data analytics smooth the last mile of a parcel’s journey
SEPTEMBER 27, 2019 | The Globe and Mail| by JOANNA PACHNER, SPECIAL TO THE GLOBE AND MAIL.

FleetOptics specializes in so-called last-mile delivery, from a retailer's distribution centre to the customer's door—the hardest and most expensive portion, estimated to account for a least 30% of total transportation cost. It's also the most vital as, in the e-commerce era, receiving the package is often the only contact consumers have with a human during the transaction. FleetOptics' software makes the parcel's progress transparent for both business and consumer. Customers can track the driver on-screen as they might an approaching Uber car, avoiding that infuriating experience of the deliveryman arriving just after they jump in the shower. Retailers, meanwhile, can check packages' status in real time through FleetOptics' online portal. As co-founder Vince Buckley pithily sums it up, “Tesla is a battery company that also makes cars. We're a technology company that also makes deliveries.”
analytics  data  data_driven  delivery  delivery_networks  delivery_services  distribution  distribution_centres  e-commerce  FleetOptics  fulfillment  last_mile  logistics  package_delivery  retailers  same-day  start_ups  shipping  third-party  traceability  tracking  trucking  warehouses 
november 2019 by jerryking
Amazon encourages entrepreneurs to build logistics network | Financial Times
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Amazon  Amazon_Prime  last_mile  Fedex  UPS  USPS  entrepreneur  logistics  shippers  speed  small_business  e-commerce  delivery  delivery_networks  delivery_times  delivery_services 
june 2018 by jerryking
Walmart Expands Online Grocery Delivery to 100 Cities - The New York Times
By TIFFANY HSU and NICK WINGFIELD MARCH 14, 2018

“There is a lot of experimenting going on as everyone tries to figure out that last-mile delivery — it’s a tough economic equation to make work,” said Mike Knemeyer, a professor of logistics at Ohio State University. “But if you can, you’ll have a big head start on the others, and you’ll end up making money not just in groceries but on all of the things that you sell.”

The nexus of e-commerce and grocery sales is increasingly appealing to retailers.
Wal-Mart  home-delivery  e-commerce  grocery  supermarkets  Amazon  Whole_Foods  distribution_channels  logistics  same-day  delivery_networks  last_mile 
march 2018 by jerryking
FedEx Says Retailers Should Be Paying More for Web Delivery - WSJ
By LAURA STEVENS
Updated March 16, 2016

FedEx Corp. executives said retailers should be paying more for shipments to help offset the cost of expanding its network to meet the growing demands of e-commerce.....FedEx CFO Alan Graf said that it is important for the price of shipping an e-commerce package to reflect the effort it takes to deliver it. “We can’t build these networks and spend this kind of capital and not get a return on it,” Mr. Graf said in an interview....Mr. Smith said he thought it was unbelievable that some have suggested that Amazon would be able to build out a network to compete with FedEx and rival United Parcel Service Inc.

Just because Amazon has created a network of warehouses to support its retail operations, doesn’t mean that could translate to something akin to FedEx’s massive network for deliveries, Mr. Smith said. “The key driver of any delivery system is route density and revenue per delivery stop,” he said....One way that FedEx intends to boost its e-commerce returns is by increasing fees attached to the growing number of large shipments such as kayaks and other items that don’t fit into its ground network.

Mr. Smith blamed some of the trend in low-cost e-commerce expectations on the U.S. Postal Service, which it and other delivery companies, including UPS and Amazon, use to deliver packages the most expensive leg of the trip—to resident’s doors....
Fedex  e-commerce  retailers  shippers  package_delivery  couriers  return_on_effort  Amazon  UPS  USPS  last_mile  logistics  distribution_channels  delivery_networks  route_density 
march 2016 by jerryking
In War for Same-Day Delivery, Racing Madly to Go Last Mile - NYTimes.com
November 23, 2013 | NYT | By HILARY STOUT.

That personal, labor-intensive approach doesn’t translate easily into profit. “You just can’t get any hourly worker at Popeyes to do this — you need someone with a work ethic and a sense of urgency and a willingness to go out of the standard operating procedure to delight the customer,” said Sucharita Mulpuru, a retail analyst at Forrester Research. “It is an H.R. issue, not a tech issue. Many of these companies are coming at it from a tech standpoint.”
Amazon  eBay  eBay_Now  concierge_services  shippers  delivery_networks  package_delivery  instant_gratification  last_mile  distribution_channels  work_ethic  urgency  same-day  delighting_customers  hourly_workers  labor-intensive  home-delivery  fulfillment 
november 2013 by jerryking
The Path to Growth - WSJ.com
MARCH 3, 2007 | Wall Street Journal | By NORMAN T. SHEEHAN
& GANESH VAIDYANATHAN. Even the most successful business models
erode over time making adaptability the key to thriving under tough
conditions. To avoid getting stuck in a rut, companies must constantly
adapt business models to threats and opportunities. While most managers
consider a host of conventional approaches, there's another way to
approach the problem: Look at value-creation strategies. Here are three
such strategies:
* Industrial efficiency, which creates value by producing
standardized offerings at low cost. Manufacturers and fast-food
restaurants rely on this approach.
* Network services, which creates value by connecting clients to
other people or other parts of the network. Telcos, delivery services
and Internet middlemen such as eBay use this method.
* Knowledge intensive, which creates value by applying customized
expertise to clients' problems. Law firms and medical practices are
prime examples.
business_models  delivery_networks  eBay  efficiencies  expertise  growth  industrial-strength  inequality_of_information  industry_expertise  knowledge_intensive  law_firms  legal  low-cost  middlemen  networks  orchestration  strategies  taxonomy  value_creation 
february 2010 by jerryking

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