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jerryking : laundromats   1

Whirlpool CIO: The future of IoT demands a new IT paradigm
by Mary K. Pratt

Whirlpool CIO Mike Heim is using cutting-edge tech to reinvent the lowly laundromat, but first he had to reinvent how his IT team worked. Welcome to the future of IoT.....Clothespin technology allows people to use their smartphones to remotely check for available washers and dryers, pay with MasterCard or Visa rather than coins, add cycles remotely and receive notification when laundry cycles are done.

On the operator side, Clothespin enables equipment service providers to remotely change prices based on demand, time of day and other market factors; track machine utilization; identify machines requiring maintenance; and provide users with promotions and loyalty programs.

Developed in a five-day sprint last June, the project had Heim's tech people moving between e-payment processing and IT security and mobile app development and working with a variety of business functions and vendors.
Whirlpool  laundry_rooms  CIOs  laundromats  home_appliances  white_goods  Industrial_Internet  cloud_computing  mobile_applications  reinvention 
september 2015 by jerryking

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