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Have Work, Will Travel
July 3, 2019 | The New York Times | By Karen Schwartz.
gig_economy  job_boards  mobile_applications  travel 
6 weeks ago by jerryking
How non-engineer Stewart Butterfield reached top of Silicon Valley
JUNE 21, 2019 | Financial Times | by Richard Waters in San Francisco.

Silicon Valley loves its engineer-founders. They are members of the region’s highest caste, the entrepreneurs trusted to turn bits and bytes into the next hit digital products, and the people venture capitalists most like to back.

Stewart Butterfield, co-founder and chief executive of the workplace chat app Slack, is not one of them. He stands out as a philosophy major in a start-up world full of software engineers, a non-techie who has made it to the top of the tech heap......Slack’s listing on the New York Stock Exchange this week has cemented his reputation as one of the Valley’s most creative product designers — and values his own stake in the company at $1.6bn.

“He is your quintessential, product-oriented founder-leader,” ......In a nod to an unconventional streak in Mr Butterfield’s personality that separates him from the herd, Mr Levie adds: “He has just the right level of quirkiness.”.....Butterfield got a philosophy degree at the University of Victoria, followed by a master of philosophy at Cambridge, before being bitten by the internet bug at the end of the 1990s and moving to Silicon Valley........Pressed on how he can withstand the Microsoft onslaught, Mr Butterfield defaults to the quiet, analytical self-assurance. “There has been a long history of the small, focused start-up taking on the large incumbent with multiple lines of business and being successful” — starting, he added, with a small and scrappy Microsoft itself taking on the giant IBM.
artisan_hobbies_&_crafts  CEOs  chat  craftsmanship  engineering  Flickr  founders  mobile_applications  product_design  product-orientated  quirky  Richard_Waters  Silicon_Valley  Slack  start_ups  Stewart_Butterfield  workplaces 
8 weeks ago by jerryking
With the iPhone Sputtering, Apple Bets Its Future on TV and News
March 25, 2019 | WSJ | By Tripp Mickle.

The iPhone is running out of juice. To go beyond the device that made Apple Inc. a global colossus, Tim Cook is betting on a suite of services—marking the company’s biggest shift in more than a decade......Apple will take a giant leap forward announcing video- and news-subscription services that it hopes will generate billions of dollars in new annual revenue and deepen ties between iPhone users and the company.....apps and services, from Spotify to Netflix to China’s WeChat , have often become more important to users than the devices that run them. .....The company’s ambition in video is to become an alternative to cable, combining original series with shows from other networks to create a new entertainment service that can reach more than 100 markets world-wide. ....Apple hasn’t said what it will charge for the programming. .....The original series will be delivered in a new TV app that staff have been calling a Netflix killer.....Apple has been negotiating to bring its new TV app to multiple platforms, including Roku and smart TVs.........Apple plans to showcase a revamped News app that includes a premium tier with access to more than 200 magazines—including Bon Appétit, People and Glamour—as well as newspapers, including The Wall Street Journal.....The Washington Post and New York Times aren’t participating in the new app...... in the early 2000s, co-founder Steve Jobs reinvented the company by pushing it into mobile devices. The iPod and its accompanying iTunes service revived a company that was largely dependent on Mac computer sales....Mr. Cook is attempting a similar feat in the approaching twilight of the smartphone era....Cook wanted to know which apps were selling well, how many Apple Music subscribers stuck with the service, and how many people were signing up for iCloud storage.....Apple’s biggest source of services revenue comes from distributing other companies’ software through its App Store.....Apple’s music-streaming service has about 50 million global subscribers—far behind Spotify’s 96 million.

Apple’s base of 1.4 billion iPhones, iPads and Macs in use globally gives it a distribution platform..................The push into news subscriptions could help Apple battle Facebook, whose News Feed has helped it become the No. 1 app world-wide in monthly active smartphone users.....Facebook is attempting to become a super-app like China’s WeChat, which allows users to shop, order food, buy movie tickets and make reservations on any mobile operating system......Steve Jobs foreshadowed Apple’s services future when he started iTunes in 2001, offering categories from competing major labels to make the first successful digital-music store, with songs available for 99 cents.

For Mr. Cook’s monthly services meetings, the company monitors of apps that benefit and threaten Apple. There is a "release radar" for Cook to track apps that are expected to sell well and other metrics for the apps that have challenged Apple’s business, including iTunes sales decreases compared with Apple Music subscription growth.
App_Store  Apple  Apple_IDs  Apple_Music  big_bets  CEOs  cloud_computing  Disney  iCloud  iPhone  iTunes  magazines  mobile_applications  multiplatforms  Netflix  news  NYT  original_content  pivots  platforms  services  smartphones  Spotify  storage  streaming  subscriptions  television  Tim_Cook  WaPo  WeChat 
march 2019 by jerryking
Your Apps Know Where You Were Last Night, and They’re Not Keeping It Secret
DEC. 10, 2018 | The New York Times | By JENNIFER VALENTINO-DeVRIES, NATASHA SINGER, MICHAEL H. KELLER and AARON KROLIK.
location_based_services  mobile_applications  mobile_phones  privacy  surveillance  tracking 
december 2018 by jerryking
How Tech is Drawing Shoppers Back to Bricks-and-Mortar Stores - WSJ
By Rebecca Dolan
Sept. 12, 2018

Robin Lewis, "The New Rules of Retail"

E-commerce’s disruption of malls is impossible to deny, but sometimes shopping in stores is the only way to guarantee quality before you buy. The question: Will these technologies help you make the most of the trip?
books  brands  bricks-and-mortar  customer_experience  e-commerce  high-end  innovation  Nike  retailers  technology  mobile_applications  Nordstrom 
september 2018 by jerryking
To-Do List Apps: 5 Easy Tricks for Using Them Better
Oct. 12, 2017 | WSJ | By Chris Kornelis.

Evernote, an organizational app includes a myriad to-do list capabilities and allows the dispensing with conventional written lists.

Best practices:

* Empty Your Human Brain Into Your Digital Brain
“Your brain did not evolve to remember, remind and prioritize beyond about four things,” “Your head is for having ideas but not for holding them. So get all the ideas out, not just part of them. Otherwise, you won’t trust your head and you won’t trust your list.”

The Things 3 app is uniquely set up in this regard: The app, a complete overhaul of which was released last spring, has an “Inbox” specifically designed for a brain dump.

Put any idea or task into the Inbox—or even direct Siri to put a thought in the Inbox—and leave the item there. When you’re ready to get organized, mouse-click each Inbox idea or task and drag it to the specific list where it belongs, or schedule a time to complete the task.

* Detail the Whole Task
“Most people’s to-do lists don’t work very well because they don’t specify an action to be taken for each item. Put actionable items into your app—input “Make a reservation at The Cheesecake Factory for Mom’s birthday,” rather than something that requires even 10 seconds of analysis, such as “Mom’s Birthday.”

Trello, an app that allows users to drag-and-drop digital cards onto various vertical boards, makes it easy to visualize every one of your to-dos at a glance and make sure each is actionable. But the onus is on you to do so.

* Write Down When and Where You’re Going to Complete the Task
E.J. Masicampo, co-author of a paper exuberantly titled “Consider It Done!: Plan Making Can Eliminate the Cognitive Effects of Unfulfilled Goals,” says one of the biggest to-do list mistakes people make is failing to commit to a time frame to accomplish each of the tasks on their lists. “If your strategy is to go to the list and pick something to do,” he said, “eventually your list becomes a graveyard of things that you never felt like doing.

* Embrace Anxiety and Satisfaction
Merely writing down a to-do task can give you a feeling of having made progress. But Mr. Masicampo cautions against letting that give you a false sense of completion. “There’s a balance,” he said. “You want to have some anxiety, otherwise you won’t work at all.” And, of course, it’s far more satisfying to cross a finished task off a list.

* It Could Come to This: Delete the App
Some people are not ready to give up paper, and that’s OK: “I know a bunch of tech people who are going back to paper because there are fewer clicks. It’s easy input and output. You don’t need to slow yourself down too much to use it. Tech sort of pretends that it’s going to speed things up, but it doesn’t.”
To-Do  lists  GTD  productivity  mobile_applications  tips  Evernote  Trello  Things_3  David_Allen 
october 2017 by jerryking
Feeding the parking meter a thing of the past - The Globe and Mail
PETER NOWAK
SPECIAL TO THE GLOBE AND MAIL
SEPTEMBER 5, 2017
SEPTEMBER 4, 2017

Most cities with similar apps have seen adoption levels in the single digits, according to Ian Maher, vice-president of strategic planning and IT for Toronto Parking Authority, which runs the Green P spaces. Toronto's high acceptance is the result of the Green P app being intuitive and easy to use, as well as a general tech-savviness among drivers, he says. "We have a lot of people who are app crazy."

Developed by Charlotte-based Passport Inc., the app has users enter their parking location's numerical code, which is found on curbside meters. They then select the desired amount of time and the corresponding fee is deducted from the money they load into their account via a credit card. The app sends a notification when time is about to expire and allows for extensions if necessary.

On the enforcement side, officers can look up a licence plate number on a hand-held device to see if a car is paid up, or check a location ID for an overall list of authorized vehicles in a specific area.
parking  Green_P  LBMA  location_based_services  mobile_applications  Toronto  TPA 
september 2017 by jerryking
Staying connected: car makers race to offer remote-control functions - The Globe and Mail
PETER NOWAK
CHICAGO
SPECIAL TO THE GLOBE AND MAIL
LAST UPDATED: TUESDAY, JUL. 25, 2017

BMW, for one, is charging hard toward remote-control functions. The Munich-based company’s new Connected+ app, recently previewed for press, will allow drivers to look up routes on their phones and send them directly to their car’s navigation system, share live trip status and location with contacts and remotely see what’s going on around their vehicle.

With the Connected+ app, drivers can share live trip status and location with contacts.

The trip-status sharing feature can show friends or family members exactly where a driver is via a private website and provides continually updating arrival-time estimates. The remote monitoring ability, meanwhile, uses the car’s cameras to build a three-dimensional view of the car’s surroundings. The real-time image can then be viewed remotely on a smartphone.

The app can also provide drivers with walking directions to their destinations once they leave their vehicle and automatically add nearby gas stations to navigational routes if it detects that the car is running low.

The Connected+ app will work with cars in production as of this month and will be compatible later this year with older vehicles using versions five or six of BMW’s iDrive computer system......BMW’s chief competitors, Audi and Mercedez-Benz, have similar apps – MMI Connect and Mercedes me, respectively – that allow drivers to remotely access and precondition their vehicles. Industry analysts expect both car makers are also working on adding additional features, a trend that is being fuelled by growing expectations from consumers for continually updating products.

The trend began with smartphones and mobile apps, but became popular with Tesla owners when the electric-car manufacturer started offering over-the-air software updates. Other car makers are now seeing that such updates can significantly raise customer-satisfaction levels.

“You get this sense that they are dedicated to giving you an experience platform and not just this list of things that you get when you buy the car,” Mr. Ramsay says. “Now, when you buy it, that list may be ever-growing.”
connected_devices  smartphones  mobile_applications  BMW  Audi  connected_cars  Mercedes  remote_monitoring 
july 2017 by jerryking
Think like a supermodel to wrest control of the gig economy | Evernote Web
July 13, 2017 | Financial Times | Tim Harford.

Smartphones have allowed companies such as Uber and Deliveroo to take critical management functions--motivating staff, evaluating and rewarding performance, scheduling and coordination--and replace them with an algorithm.....But gig workers could install their own software, telling it where they like to work, what they like to do, when they’re available, unavailable, or open to persuasion. My app — call it GigBot — could talk to the Lyft app and the TaskRabbit app and the Deliveroo app, and interrupt me only when an offer deserves attention.

Not every job can be broken down into microtasks that can be rented out by the minute, but we might be surprised at how many can. Remember that old line from supermodel Linda Evangelista, “We don’t wake up for less than $10,000 a day”? GigBot will talk to your alarm clock; $10 or $10,000, just name the price that would tempt you from your lie-in.

It is easy to imagine a dystopian scenario in which a few companies hook us in like slot-machine addicts, grind us in circles like cogs, and pimp us around for pennies. But it is not too hard to imagine a world in which skilled workers wrest back control using open-source software agents, join electronic guilds or unions and enjoy a serious income alongside unprecedented autonomy.

Nothing empowers a worker like the ability to walk out and take a better offer; in principle the gig economy offers exactly that. Indeed both scenarios may come true simultaneously, with one type of gig for the lucky ones, and another for ordinary folk.

If we are to take the best advantage of a true gig economy, we need to prepare for more radical change. Governments have been content to use corporations as delivery mechanisms for benefits that include pensions, parental leave, sick leave, holidays and sometimes healthcare — not to mention the minimum wage. This isn’t unreasonable; even a well-paid freelancer may be unable to buy decent private insurance or healthcare. Many of us struggle to save for a pension. But if freelancers really do start to dominate economic activity — if — the idea of providing benefits mostly through employers will break down.

We will need governments to provide essential benefits, perhaps minimalist, perhaps generous, to all citizens. Above that safety net, we need portable benefits — mentioned warmly but briefly by Mr Taylor — so that even a 10-minute gig helps to fill a pension pot or earn time towards a holiday. Traditional corporate jobs have been socially useful, but if you push any model too far from reality, it will snap.
Tim_Harford  gig_economy  mobile_applications  Lyft  TaskRabbit  Deliveroo  freelancing  self-employment  independent_contractors 
july 2017 by jerryking
Shake Shack Looks to Digital for Growth - CIO Journal. - WSJ
By Angus Loten
Jul 10, 2017

Olo, a provider of e-commerce engines for restaurants which developed the ordering platform for Shake Shack’s app, said they worked closely with the chain to ensure users are able to choose an available pickup time, with prep times factored in so that cooked-to-order meals are timed to their arrival....., the app is one piece of abroader technology push, which includes digital tools aimed at improving back-end systems, like inventory, invoicing and other internal processes, she said.

But customer experience is still the most important element, she said.
Shake_Shack  digital_strategies  mobile_applications  fast-food  foot-traffic  upselling  restaurants  customer_experience 
july 2017 by jerryking
Bumble founder Whitney Wolfe on millennial matchmaking | Evernote Web
18 March / 19 March 2017 | FT| by Alice Fishburn.

. . . Half a year in tech-app time, it’s like a normal-world five years.” What’s the solution? “You just have to run faster than it does.’’
Wolfe has surfed an extraordinary sea-change in how we approach relationships. Our phones now allow us to identify potential life companions through location, ethnic origin or hatred of the same thing and reject them just as quickly. Such opportunities come with a healthy serving of ethical and personal dilemmas.....Bumble’s USP — “truly not a gimmick”, Wolfe stresses, and timely for a feminist age — is that the woman has all the power (while both sexes swipe to show interest, only she can start a conversation). Wolfe may be firmly on-brand but she laughs wickedly at the ambitions of many tech evangelists. “So many entrepreneurs approach me and say, ‘I want to start the next big thing’, and I say, ‘Well, what are you solving?’ And oftentimes they say, ‘Oh, I’m not sure. I want to start something big.’ ” Sigh. “You can never start something big without solving something small, right? And for me, that was not being allowed to text guys first.”.....What has all this time with the data taught her about humans? “You understand when people are the happiest, the most busy, the most detached, most involved.” Sunday nights and Mondays are the busiest times on the site: “I think that’s probably really telling because that’s usually people’s downtime, when they are relaxing or when they’re feeling bummed out . . . a little bit lonely.”
Our view on the idea of technology running our love lives unsurprisingly depends on our culture. One transatlantic dater tells me that, in the US, Bumble is strongly associated with empowered women. In the UK, some moan that it just caters to lazy men.
women  entrepreneur  Tinder  Austin  dating  mobile_applications  relationships  feminism  millennials  match-making  sexism  Silicon_Valley  accelerated_lifecycles  algorithms  gestures  online_dating  downtime 
march 2017 by jerryking
Amazon’s Next Big Move: Take Over the Mall
November 14, 2016 | Technology Review | by Nicholas Carr .

What’s Amazon doing with Amazon Books?...Wall Street analysts and tech writers have filled the void with conjecture. The stores are all about selling gadgets, goes one popular idea, with the books there just to lure customers. The stores are data-gathering machines, goes another, enabling Amazon to extend its tracking of customers into the physical world. Or maybe the company’s secret plan is to use the stores to promote its cloud computing operation, Amazon Web Services, to other retailers....The theories are intriguing, and they may contain bits of truth. But the real impetus behind the stores is probably much simpler: Amazon wants to sell more books....Not long ago, the common wisdom held that Amazon would remake the book business in its own image. Its Web store would kill off bookstores, and its Kindle would render physical books obsolete. ...
“Pure-play Web retailing is not sustainable.”Bezos underestimated the allure of bricks and paper. With his bookstore chain, he now seems to be admitting that if Amazon is to expand its share of the book market, it will need to invest in bricks as well as bits....Having come up short in its plan to supplant books and bookstores with digital alternatives, the company is taking its revenge by attacking traditional bookshops on their own turf. Unlike the mom-and-pop independents, or even the struggling Barnes & Noble chain, Amazon has the scale and the cash required to wage a war of attrition. It can sustain losses on its stores for a long time.....Amazon Books may be just the vanguard of a much broader push into brick-and-mortar retailing by the company. In October, the Wall Street Journal revealed that Amazon is planning to open a chain of convenience stores, mainly for groceries, along with drive-in depots where consumers will be able to pick up merchandise ordered online. It has also begun rolling out small “pop-up” stores to hawk its electronic devices. It already has more than two dozen such kiosks in malls around the country, and dozens more are said to be in the works.

Even after 20 years of rapid growth, e-commerce still accounts for less than 10 percent of total retail sales. And now the rise of mobile computing places new constraints on Web stores.At the same time, the smartphone, with its apps, its messaging platforms, and its constant connectivity, gives retailers more ways to communicate with and influence customers, even when they’re shopping in stores. This is why the big trend in retailing today is toward “omnichannel” strategies, which blend physical stores, Web stores, and mobile apps in a way that makes the most of the convenience of smartphones and overcomes their limitations.....Beyond its expertise in Web sales, Amazon brings distinctive strengths to an omnichannel operation. Its vast, efficient network of warehouses and distribution centers can supply outlets and process returns. It has, thanks to the largesse and patience of its investors, a reservoir of cheap capital that it can draw on to fund a building spree. And it has a much-admired brand. What Amazon lacks is experience in the touchy-feely world of traditional retailing (e.g. merchandising??). The company’s proficiency in software and data crunching is unquestioned. Its people skills are another matter..... another of the store’s goals: to promote the Prime program, which is central to Amazon’s strategy of locking in customers....I feel let down. I had convinced myself that I was going to witness something fresh and unexpected at Amazon Books. What I found was an annex to a website—a store that, despite the bricks and paper, retains the coldness of the virtual.
e-commerce  shopping_malls  Amazon  Amazon_Prime  books  sterile  soulless  Nicholas_Carr  Amazon_Books  bricks-and-mortar  Jeff_Bezos  pure-plays  bookstores  omnichannel  strengths  smartphones  mobile_applications  loyalty_management  impersonal  people_skills  Achilles’_heel  weaknesses  convenience_stores  pop-ups  kiosks  voids  merchandising  AWS  physical_world  mom-and-pop  coldness  touchy-feely  cyberphysical  emotional_connections  empathy_vacuum  Amazon_Go  cashierless  locked_in  distribution_centres 
february 2017 by jerryking
Dumping a Bad App? Tips for a Painless Breakup - The New York Times
By BRIAN X. CHEN JAN. 25, 2017.

When to Call It Quits

No app is perfect, but you have to draw the line somewhere. The problem is, you may be in such a rut that you can’t recognize the warning signs.

(1) An obvious one is when an app stops working reliably in a way that affects your life.
(2) dump an app when it has stopped improving.
(3) when you have nobody to talk to... . If an app’s audience is a ghost town — like Yahoo’s photo-sharing app, Flickr, which sank in popularity after mobile photo-sharing services like Instagram emerged — then it’s probably time to leave.

Getting Out

The hardest part of breaking up with an app is moving your data. So as a rule of thumb, save a backup copy of your data so that you can export it into a new app. Then carefully search for a better app to suit your needs.

As a safety measure before changing apps, you should always keep extra copies of your data somewhere, whether it be in the cloud with a service like Dropbox or on a physical hard drive. When companies don’t provide convenient tools to export your data, look elsewhere by doing a quick web search for solutions. There are plenty of people in the same boat as you, and chances are they have written scripts, or lightweight programs, to automatically pull out your data for you.

If there is no convenient way to export your data, sometimes it doesn’t hurt to just take out what is most important to you. Perhaps you don’t need five-year-old notes from Evernote anymore, so you could just manually paste your latest memos and get a fresh start with a different app.

Finding a New App

On the bright side, you can learn a lot from a tough breakup with an app — which can be especially useful when looking for a replacement.

The biggest lessons: Pick a tool that supports a wide array of formats instead of proprietary ones. And before you commit to a new app, make sure it is as easy to get out as it is to get in.

Fantastical 2 for iPhone

The fast and friendly calendar and reminders app, packed full of features to make you even more productive.
mobile_applications  exits  howto  productivity  warning_signs  breakups 
february 2017 by jerryking
Why Starbucks Might Be Innovating Too Fast - Barron's
By Alex Eule Jan. 26, 2017

Big Picture: Starbucks is seeing rapid success with its mobile ordering system, but it might be coming at the expense of in-store service.......The company now has so many customers placing advance orders via smartphones that some of its stores are having trouble keeping up.... “mobile order and pay” made up 7% of U.S. transactions in the latest quarter, up from just 3% a year ago.

But, it turns out, the existing stores haven’t been set up to handle the changing consumer behavior.

(From personal experience, I’ve noticed that Manhattan Starbucks counters are often over-filled with advance orders and those customers walk in and out, while the wait for in-store service is now longer than before.)

Starbucks president and chief operating officer Kevin Johnson, who’s set to become CEO in April, told investors that smartphone order volume has “created a new operational challenge...significant congestion at the handoff point. This congestion resulted in some number of customers who either entered the store or considered visiting a Starbucks store, and then did not complete a transaction.”
innovation  Starbucks  congestion  handoffs  in-store  order_management_system  mobile_applications  smartphones  consumer_behavior  operations  wait_times  brands  large_companies  shortcomings  revenge_effects  the_big_picture 
january 2017 by jerryking
Why McDonald's Shouldn't Rush Its Digital Platform -- The Motley Fool
Asit Sharma (TMFfinosus) Mar 23, 2016

McDonald's has been late to join quick-service operators in offering a mobile app. Consumers in the U.S. are developing an expectation that they can order, receive affinity (loyalty) points, and interact socially with a brand simultaneously on a mobile device, and McDonald's risks losing millennial customers if it doesn't gradually build its own system.... some risk in relation to a mobile-based affinity program. McDonald's already uses extensive national and regional promotions, through its evolving value menu and limited-time offers. Affinity programs, if not properly implemented, can become simply another discounting mechanism, and McDonald's doesn't need yet another window for passing on discounts. The point of a well-run affinity program is to mine data collected on customers to improve sales or profits, or both. ...an interesting problem that's delaying the introduction of an "order ahead and pay" component to the McDonald's app. Roughly two-thirds of McDonald's U.S. business is transacted at the drive-through. Theoretically, if a customer orders ahead on McDonald's mobile app to pick up food at the drive-through, it's self-defeating for that customer to wait behind other cars in the line.

The company is experimenting with solutions such as designated parking for drive-through customers who order ahead. In this scenario, a customer would wait in his or her car while an employee hand-delivers the order. This is functional, but you can see the implications for McDonald's throughput at peak hours, as employees leave their posts to wade out and make parking-lot deliveries.

McDonald's executives would be loath to admit it, but I'll wager that quandaries like this make them wonder if they really need to inject a digital platform into an operation that's been optimally refined over the course of decades.
McDonald's  digital_strategies  platforms  fast-food  operations  mobile_applications  QSR  drive-throughs  restaurants  millennials  self-defeating 
january 2017 by jerryking
Facebook and the future of travel | McKinsey & Company
December 2015
Facebook and the future of travel
By Alex Dichter and Nathan Seitzman
Facebook  future  travel  McKinsey  mobile_applications  frictions 
december 2016 by jerryking
Innovator Under 35: Hossein Rahnama, 32 - MIT Technology Review
Hossein Rahnama, 32
Mobile apps that tell you what you need to know before you have to ask
Flybits
Flybits  mobile_applications  contextual  Hossein_Rahnama 
september 2016 by jerryking
Contextual Runtimes – AVC
Benedict Evans is such a great analyst and his insight into the web>mobile transition has been consistently prescient and helpful to investors, including USV and me personally.

A couple days ago, he penned “16 mobile thesis” which is a must read for anyone building a mobile/internet company or investing in that sector. These 16 theses are organized roughly chronologically, starting with what has largely happened, followed by what is happening, and ending with what may happen.
Fred_Wilson  mobile  mobile_applications  runtimes  platforms  insights  mobile_first 
august 2016 by jerryking
16 mobile theses — Benedict Evans
Benedict Evans is such a great analyst and his insight into the web>mobile transition has been consistently prescient and helpful to investors, including USV and me personally.

A couple days ago, he penned “16 mobile thesis” which is a must read for anyone building a mobile/internet company or investing in that sector. These 16 theses are organized roughly chronologically, starting with what has largely happened, followed by what is happening, and ending with what may happen.
mobile  mobile_applications  chat  future  Google  Apple  platforms  ecosystems  mobile_first 
august 2016 by jerryking
Sending Mail in Mongolia? ‘Dissident.sloth.ploy’ Could Be the Address
AUG. 11, 2016 | - The New York Times | By BRYANT ROUSSEAU.

poetic three-word codes will soon act as a stand-in for the more common addressing convention of house number, street name and postal code, which never quite caught on in Mongolia, one of the world’s most sparsely populated countries.

They are the invention of a British start-up, What3Words, that has mapped the world into 57 trillion patches of nine square meters and given each one a unique three-word identity.

“Words are easier to remember and communicate than GPS or other alphanumeric systems,” said Giles Rhys Jones, a What3Words spokesman.
Mongolia  location_based_services  mobile_applications  What3Words  GPS  start_ups  mapping  United_Kingdom  postal_services 
august 2016 by jerryking
Bots, the next frontier
Apr 9th 2016 | The Economist

“chatbots”. These are text-based services which let users complete tasks such as checking news, organising meetings, ordering food or booking a flight by sending short messages. Bots are usually powered by artificial intelligence (hence the name, as in “robot”), but may also rely on humans.
bots  instant_messaging  mobile_applications  chatbots  artificial_intelligence  personal_assistants  virtual_assistants 
april 2016 by jerryking
The rise of the instant-delivery lunch - The Globe and Mail
ANN HUI - NATIONAL FOOD REPORTER
The Globe and Mail
Published Tuesday, Apr. 05, 2016

Foodora – a global firm that operates in more than 11 countries but is based in Germany – acquired the Toronto-based Hurrier, and also partners with local restaurants to provide delivery. Foodora itself was acquired last year by Delivery Hero, a food-delivery company valued at more than $3-billion
food  instant_gratification  delivery  UberEats  perishables  time-based  home-delivery  prepared_meals  restaurants  mobile_applications  Foodora  Feast  lunchtime  delivery_services 
april 2016 by jerryking
What Comes After Apps - WSJ
By CHRISTOPHER MIMS
Updated Feb. 22, 2016

The first and most intriguing alternative to apps is chat. This is hard to understand for anyone who hasn’t spent time in Asia or at least read about the dominance of WeChat and its competitors, but in China chat apps are used for everything from hailing a car to paying for your Coke at a vending machine.

Kik, a chat app that doesn’t get as much attention as rivals but for U.S. teens is on par with Facebook Messenger and Snapchat in terms of users and importance, will roll out similar functionality within six months, says Chief Executive Ted Livingston.

A growing share of these commercial chats take place with so-called chat bots—interactive computer programs that prompt users to select from among several options, for example. Imagine scanning a chat code on the back of the seat in front of you at a ballpark and having a brief conversation with a chat bot about how many and what kind of beers you want to order.

Chat, says Mr. Livingston, could manage most of the real-world interactions that previously would have required us to visit a mobile Web page, download an app, or—in some cases—give up in frustration with a phone’s constraints. Chat apps won’t solve the walled-garden problem of apps, but they could at least create lightweight interactions with services that happen in seconds and don’t require us to spend time downloading or loading anything.

A TechCrunch article in January indicated that Facebook will soon reveal similar technology within its Messenger app. At least at first, building chat bots that work on any chat app should be easier for developers, because they have similar interfaces. Chat, in other words, could become the new Web browser.
bots  chatbots  mobile_applications  Facebook  Kik  WeChat  messaging  walled-garden  lightweight_interactions  Christopher_Mims 
february 2016 by jerryking
Jump to the front of the line with this app - The Globe and Mail
JOSH O'KANE
The Globe and Mail
Published Wednesday, Dec. 16, 2015

“The idea at a really high level is, can we make local commerce better if it were way, way faster, and we removed all the friction of waiting and in-store payment?” asks Mr. Reddy, who co-founded Ritual with Robert Kim.

Ritual was designed as a hyper-local service.

....ask yourself whether you’re in the productivity business or convenience business. Or even better, ask your users. This could change the way you think about your business and its future.
neighbourhoods  restaurants  scaling  Ritual  mobile_applications  wait_times  lineups  hyperlocal  frictions  in-store 
december 2015 by jerryking
Smartphones on wheels | The Economist
Sep 6th 2014 |

the rise of the “connected” car. This is the coming together of communications technologies, information systems and safety devices to provide vehicles with an increasing level of sophistication and automation. It is a process that will change not just how cars are used but also the relationship between a car and its driver. This, in turn, will affect the way vehicles are made and sold. Eventually, it is the connected car that may deliver a driverless future....Connected cars are a marriage of two types of mobile technology: the mechanical sort, which revolutionised transport in the 20th century, and the electronic variety, which has transformed telecoms in the 21st. A recent report by analysts at Citigroup, a bank, used data from IHS, a research firm, to divide the ways that mobile telecoms are influencing motoring into three useful groups.
technology  connected_devices  automotive_industry  connected_cars  smartphones  mobile_applications  location_based_services  LBMA  automobile  automotive  autonomous_vehicles 
september 2015 by jerryking
Whirlpool CIO: The future of IoT demands a new IT paradigm
by Mary K. Pratt

Whirlpool CIO Mike Heim is using cutting-edge tech to reinvent the lowly laundromat, but first he had to reinvent how his IT team worked. Welcome to the future of IoT.....Clothespin technology allows people to use their smartphones to remotely check for available washers and dryers, pay with MasterCard or Visa rather than coins, add cycles remotely and receive notification when laundry cycles are done.

On the operator side, Clothespin enables equipment service providers to remotely change prices based on demand, time of day and other market factors; track machine utilization; identify machines requiring maintenance; and provide users with promotions and loyalty programs.

Developed in a five-day sprint last June, the project had Heim's tech people moving between e-payment processing and IT security and mobile app development and working with a variety of business functions and vendors.
Whirlpool  laundry_rooms  CIOs  laundromats  home_appliances  white_goods  Industrial_Internet  cloud_computing  mobile_applications  reinvention 
september 2015 by jerryking
Web Retailers, Now With Stores, Teach New Tricks - WSJ
By SUZANNE KAPNER
Aug. 11, 2015 | WSJ

Retailers have been stealing ideas from online rivals about how to run websites for years. Now they are borrowing ways to run brick-and-mortar stores.

In Manhattan Beach, Calif., Macy’s Inc. revamped its swimsuit and workout sections this spring to display only samples, a strategy used by online retailers that have opened physical stores.

Instead of stuffing racks with every size and style in these departments, Macy’s displayed only one item of each style. Shoppers used an app on their mobile phones to alert Macy’s sales staff of the style and size they wanted to try on and that item was sent to a specified dressing room.

By not putting all the sizes on the sales floor, Macy’s was able to display more styles and avoid the tangle of hangers. Shoppers didn’t have to go back and forth into the fitting rooms to find the right size. The effort sought to marry the ease of online with something the Internet can’t offer—the ability to see, touch and try on goods.
retailers  apparel  e-commerce  inventories  Macy’s  bricks-and-mortar  mobile_applications  mobile_phones  experiential_marketing 
august 2015 by jerryking
Eleven things ultra-productive people do differently - The Globe and Mail
Jul. 31, 2015 | Entrepreneur.com | TRAVIS BRADBERRY.

1. They Never Touch Things Twice
2. They Get Ready for Tomorrow. Before they leave the office, productive people end each day by preparing for the next. It only takes a few minutes and it’s a great way to end your workday.
3. They Eat Frogs “Eating a frog” is the best antidote for procrastination, and ultra-productive people start each morning with this tasty treat. In other words, they do the least appetizing, most dreaded item on their to-do list before they do anything else. After that, they’re freed up to tackle the stuff that excites and inspires them.
4. They Fight The Tyranny Of The Urgent
5. They Stick to the Schedule During Meetings
6. They Say No. [jk...be conservative, be discerning, be picky, be selective, say "no"]
7. They Only Check E-mail At Designated Times.
8. They Don’t Multitask!
9. They Go off The Grid. This strategy is a bulletproof way to complete high-priority projects.
10. They Delegate
11. They Put Technology to Work for Them Investigate apps like IFTTT, which sets up contingencies on your smart phone and alerts you when something important happens.
productivity  GTD  habits  mobile_applications  delegation  discipline  preparation  multitasking  technology  off-grid  focus  say_"no"  monotasking  lists  affirmations 
august 2015 by jerryking
14-Year-Olds Code App That Cleans Up India’s Streets - WSJ
By JEFF ELDER
June 25, 2015

The Bangalore teens are among 43 girls and young women, on 10 teams from around the world, competing for $20,000 in seed funding. Wednesday, they pitched their apps, and business plans, to a panel of five female tech executives....The goal of the competition, now in its sixth year and organized by the education nonprofit Iridescent, is to spark interest in tech entrepreneurship among pre-college girls. Nearly half of the girls who participate, organizers say, intend to major in computer-related studies. Over the six years, more than 5,000 girls from more than 30 countries have taken part....Organizers asked the girls to create a mobile app that addresses local challenges. Finalists took on childhood obesity, sports concussions, drunken driving, and water waste as well as waste disposal.
coding  software  girls  mobile_applications  Silicon_Valley  entrepreneurship  STEM  Junior_Achievement 
june 2015 by jerryking
What Silicon Valley Can Learn From Seoul - NYTimes.com
By JENNA WORTHAM JUNE 2, 2015

One thing Silicon Valley hopes to learn is how to get Americans to actually pay for things on their phones. For years now, Koreans have carried out important daily transactions, like paying bills and shopping, on their smartphones. ....Silicon Valley might also learn how to cater to more customers in more countries around the world. Most Korean companies have been internationally minded since their inception, aware of their own limitations: South Korea is such a small market that entrepreneurs are forced to consider how they might adapt to business abroad.

But without a more affordable, better mobile web, even the best new offerings from American entrepreneurs will be stuck in the past. Perhaps one of the biggest lessons Silicon Valley’s innovators should learn from South Korea is that to radically change how everyday people live their lives, they’ll need to convince their nation to invest in infrastructure, so that we can actually use the services they want to sell us.
Jenna_Wortham  Seoul  South_Korea  mobile_applications  internationally_minded  Silicon_Valley  Wi-Fi  infrastructure 
june 2015 by jerryking
Snapchat and Periscope: A Grown-Up’s Guide - WSJ
By KEVIN SINTUMUANG
Updated May 15, 2015

Remember that by default, everything you post disappears. Periscope and Meerkat broadcasts are intended to be live events; each element of a Snapchat Story expires after 24 hours. Although you can set the apps to save your videos (and, on Periscope, have them viewable for 24 hours), that’s not the point...there’s someone giving you a tour of the Louvre or a celebrity engaging with fans in an authentic way. For every incomprehensible Dadaist Snapchat Story that only a teenager could interpret, there is another that makes an ordinary day seem significant. And using Snapchat as a communication tool turns ordinarily mundane messages into something more charming, direct and personal.
social_media  Snapchat  Periscope  ephemerality  howto  mobile_applications  Meerkat  livestreaming  web_video 
may 2015 by jerryking
Toronto's new parking app leaves city asking: What took so long? - The Globe and Mail
The dozens of suit-and-tied bureaucrats arrived first for the announcement, branded an “exciting” step forward. The journalists followed, greeted by a young man with a sign-in sheet and…
parking  Toronto  mobile_applications  Green_P 
may 2015 by jerryking
Baltimore live streams riots with Periscope app - The Globe and Mail
Apr. 30 2015|G&M| Shane Dingman.

live, unfiltered moments streamed for an audience in the millions. Citizens and journalists have spent the week capturing and sharing moments on Vine, Instagram, Twitter, Facebook and a new breed of live-video apps like Periscope and Meerkat.

“For a breaking news event, like a riot scenario, you can provide a raw, unedited and probably more intimate window into what it is like on the ground than a TV network could never provide,” said Mr. Lewis, who is still covering the Baltimore story. “Partly that is because journalists holding smartphones are less conspicuous than those with satellite TV trucks. But I think there is also something about the immediacy and intimacy of a snapped conversation on a smartphone that brings a very different perspective.”...One of the ways to measure Periscope’s impact is whether it was being talked about on Twitter, which owns the service and lets users seamlessly share it. Data from Twitter analytics site Topsy shows that so far the most widely seen Periscopes were by celebrities like Ellen DeGeneres and Mariah Carey, though Baltimore’s unrest was among the most watched news events thus far.
Periscope  livestreaming  Baltimore  riots  bite-sized  mobile_applications  Freddie_Gray  immediacy  intimacy  smartphones  Vine  Instagram  Twitter  Facebook  Meerkat 
may 2015 by jerryking
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