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Whole Foods to Close All Three Regional Kitchens - WSJ
Updated Jan. 25, 2017

Whole Foods Market Inc. is closing its three commercial kitchens, where it makes ready-to-eat meals for stores, including one location which received a regulatory warning about food safety violations last year.

The decision to outsource the food preparation, which was announced to employees last week, comes as Whole Foods works to cut costs by centralizing certain functions and reducing its workforce. streamline operations, we have decided to leverage the expertise of our supplier network to create some of the high-quality prepared foods sold in our stores...Supermarkets across the sector are offering more prepared meals, with some even opening sushi restaurants and wine bars inside their stores. Fresh prepared foods generated $15 billion in sales in supermarkets in 2005, a figure that has nearly doubled to about $28 billion last year, according to Technomic, a food industry research firm.

But the explosion of prepared meals has brought new food-safety issues.
Whole_Foods  grocery  commercial_kitchens  supermarkets  food_safety  product_recalls  Outsourcing  prepared_meals  FDA  centralization  high-quality 
january 2017 by jerryking
Why Samsung Abandoned Its Galaxy Note 7 Flagship Phone
OCT. 11, 2016 | The New York Times | By BRIAN X. CHEN and CHOE SANG-HUN.

How quickly Samsung will emerge from the Note 7 fiasco is less clear. The company is facing an immediate, and substantial, financial blow. Perhaps more worrisome is how people may lose trust in the Samsung brand. An editorial in South Korea’s largest newspaper, the Chosun Ilbo, said: “You cannot really calculate the loss of consumer trust in money.” It said that Samsung must realize that it “didn’t take many years for Nokia to tumble from its position as the world’s top cellphone maker.”
Samsung  product_recalls  mobile_phones  batteries  complexity  brands  reputation 
october 2016 by jerryking
Risky Business: BLG Sees Cyber Risks Underlining Challenges To Canadian Businesses
December 16, 2014

Borden Ladner Gervais Outlines 2015’s Top 10 Business Risks--Borden Ladner Gervais LLP’s predictions for 2015 are decidedly more worrying, as the firm issued a top ten list of business risks. At the top of the list, the firm says, is cybersecurity and the risks businesses face from hackers, data leaks, and social media. Others include risks related to First Nations land claims, anti-corruption enforcement and consumer class actions sparked by an increasing number of product recalls.
cyber_security  data_breaches  risks  cyberrisks  predictions  law_firms  Bay_Street  social_media  resilience  land_claim_settlements  product_recalls  anti-corruption  BLG  class_action_lawsuits 
january 2015 by jerryking
Buyers and Brands Beware in China - WSJ
July 24, 2014 | WSJ | Editorials.

...Husi's behavior is a classic case of "quality fade," a term coined in the mid-2000s by China manufacturing expert Paul Midler. Companies often start out supplying high-quality products, and Husi enjoyed a top hygiene rating. But they start to cut corners in alarming ways, such as the 2007 scandal of cheap lead-based paint in children's toys.

This is especially likely to happen when customers demand lower prices but don't take an interest in how those savings are achieved. ...Lack of trust is the hallmark of life in China today, which is one reason many rich Chinese choose to move abroad....New supreme leader Xi Jinping's anticorruption campaign may bring some temporary improvement. But if he doesn't build government institutions with integrity, the cheating will resume as soon as the campaign is over.....The lesson for managers is that they must always distrust and verify what their suppliers tell them. Regularly scheduled inspections are useless as the factory will be spruced up for their visit. Surprise visits and spot checks are the only defense against fraud and fakery. In the wild west of the China market, caveat emptor is the only reliable law.
brands  caveat_emptor  China  food_safety  KFC  McDonald's  scandals  trustworthiness  lessons_learned  editorials  product_recalls  skepticism  cost-cutting  quality  high-quality 
august 2014 by jerryking
An Overview for the Fresh Produce Industry of Recall Insurance for Food Safety Events
Insurers writing this coverage include Chartis, XL Insurance, Starr, Crum and Forster, Zurich, Lloyd’s, and Caitlin
fresh_produce  insurance  product_recalls  food_safety  law_firms 
march 2014 by jerryking
Case Study: Edgy Ad Campaign, With Hefty Digital, Traditional PR Support, Helps the Pistachio Come Out of Its Shell
Timeframe: March - Dec. 2009

In early 2009, life wasn't all it was cracked up to be for the pistachio. In March of that year, the FDA issued a precautionary, voluntary recall for the green nut for...
product_recalls  public_relations  commodities  branding  brands  transparency  crisis_management  FDA  marketing  Lynda_Resnick  social_media  funnies  contests  virality 
december 2013 by jerryking
Taylor Farms, Big Food Supplier, Grapples With Frequent Recalls -
August 29, 2013 | NYT | By STEPHANIE STROM.

Taylor Farms, the large vegetable producer whose salad mix is being investigated in connection with an outbreak of illness involving hundreds of people in 22 states, has had an unusual number of voluntary recalls for potentially tainted products in the last three years.

The recent investigation of greens used at Olive Garden, Red Lobster and possibly other restaurant chains follows three recalls by Taylor Farm this year. The company initiated three others in 2012 and three in 2011, according to the Food and Drug Administration.
product_recalls  salads  fresh_produce  agribusiness  food_safety  FDA  CDC  vegetables  large_companies 
september 2013 by jerryking
Leafy Greens Cause the Most Illnesses—Mushrooms, the Least
January 30, 2013 | Business Week |By Venessa Wong.

The average American eats only 4 pounds of mushrooms each year, compared to 30 lbs. of lettuce.

Also, greens such as lettuce and spinach cause illness more frequently because they are consumed more often, not because they are grown or harvested in a riskier way than other vegetables...In fact, the problem with leafy greens has less to do with farming than with handling. Many were tainted with norovirus, which causes stomach flu, and “were most often contaminated during preparation or service by a sick food handler,” the report found. Infected persons are contagious “from the moment they begin feeling sick until at least three days after they recover” and can spread the virus through vomit and stool, according to the CDC.
illness  fresh_produce  product_recalls  Waudware  salads  CDC  food_safety  mushrooms  traceability  viruses 
april 2013 by jerryking
Car Companies Tap Data Trove -
March 7, 2013 | WSJ| By IAN SHERR And MIKE RAMSEY.
Drive Into the Future
Your car knows a lot about you. And it's talking....Automakers are exploring ways to use information form cars on the road to improve the driving experience, car design, fuel efficiency and financing, among other things...Improving safety, however, isn't the only way car companies can use that data. Mr. Koslowski estimates that by 2016, up to a third of all interactions between car companies and their customers will happen in the vehicle. Car companies, for example, could collect and analyze data about how customers use leased vehicles, and based on that information suggest other cars a driver might like around the time his or her lease is expiring, he says.

"They can notice all the vehicle seat belts are occupied and they can say, hey, maybe you want a family vehicle," Mr. Koslowski says....In the coming years, auto makers like Ford, Audi AG NSU.XE +0.34% and others see even more potential in big data. They envision taking information from customers' typical driving patterns, schedules and movements on the road to recommend routes the drivers might feel more comfortable with, either because they prefer city streets to freeways or don't respond well to bumper-to-bumper traffic.
massive_data_sets  automotive_industry  data  pattern_recognition  traffic_congestion  data_driven  product_recalls  social_media  telematics  customer_experience  UX 
march 2013 by jerryking
World Food Safety Products Industry
PR Newswire [New York] 04 Dec 2012

High profile international foodborne illness outbreaks, in addition to large product recalls due to food safety concerns, will continue to fuel demand as the prevention, identification, and traceability of food contaminants will remain key issues for consumers, food industry participants, and legislators.
food_safety  industries  trends  product_recalls 
january 2013 by jerryking
Supply chain management from farm to fork | Canadian Manufacturing
September 15, 2011 | | Frank Mahdavi.

The supply chain for any manufacturer can be complicated, but when it comes to food, the stakes are as high as human life. All it takes is one compromised ingredient and a long and complicated chain must be quickly untangled to make things safe again. The key to managing a tight supply chain is communication.
Communicating_&_Connecting  supply_chains  product_recalls  tracking  traceability 
january 2013 by jerryking
How we ate: 2012's most important ideas in food and drink
Jan. 01 2013 | - The Globe and Mail |CHRIS NUTTALL-SMITH.

Canada’s two-tier food system is official

The downside to foodies as a political force: While rich, urban epicures rallied against that quarry, they were mostly silent during the XL Foods Inc. E. coli crisis, as tainted, factory-processed feedlot beef was recalled across Canada, and the federal government made clear that its first priority is protecting Canada’s agribusiness – as opposed to Canada’s people.

I don’t blame the foodies – you can take on only so many issues, and many will argue, correctly, that a rising good-food tide eventually lifts all boats.

But the silence made sense for another reason: Rich epicures, with their love of small producers, artisanal butcher shops and pastured protein, don’t eat factory-processed feedlot beef. The plebes, meantime – the vast majority of Canadians – had better learn to fend for themselves.
food  trends  Chris_Nuttall-Smith  product_recalls  E._coli  beef  OPMA  ideas 
january 2013 by jerryking
Whether you buy grass-fed or ‘natural,’ meat safety isn't guaranteed - The Globe and Mail

Special to The Globe and Mail

Published Tuesday, Nov. 20 2012,

buying a safer meat is more complicated than simply choosing local, organic, naturally raised or grass-fed. In fact, none of these labels is guaranteed to be safer.

Whether your steak comes from a cow that was raised on a feedlot and slaughtered in a large abattoir, or from an animal that ranged on grass and was given a nice pat by its farmer before meeting its end, some research indicates that the chance of the meat bringing a pathogen into your home is equal.
beef  food_safety  product_recalls  locavore  pathogens  organic  meat  E._coli  grass-fed  faith-based  steaks 
november 2012 by jerryking
Do you have a case of meat anxiety? - The Globe and Mail

The Globe and Mail

Last updated Wednesday, Oct. 03 2012,
product_recalls  meat  beef 
october 2012 by jerryking
Using Supplier Networks To Learn Faster
April 15, 2004 | MIT Sloan Management Review | By Jeffrey H. Dyer and Nile W. Hatch
supply_chains  product_recalls 
june 2012 by jerryking
Why not every product recall is total | ScrippsNews
Pittsburgh Post-Gazette
Monday, August 20, 2007
product_recalls  effectiveness  CPSC 
june 2012 by jerryking
"Measuring Recall Effectiveness"
CPSC  product_recalls  effectiveness 
june 2012 by jerryking
Product recalls
The Associated Press
AP News

Oct 18, 2007
june 2012 by jerryking
Rethinking Recalls
October 1996 | Consumers Research magazine pg 35 | Rich Zipperer
product_recalls  CPSC 
june 2012 by jerryking
Recall: Pan product recall offers lessons for all
May 2003|Allens Linklaters |Partner Annette Hughes and articled clerk Vida Wongseelashote
Australia  product_recalls 
june 2012 by jerryking
Keeping tabs on recalls - Sep. 17, 1999
September 17, 1999: 7:04 a.m. ET

New consumer Web sites make tracking product recalls a breeze
By Staff Writer Shelly K. Schwartz
june 2012 by jerryking
FDA Is Expected to Seek More Food-Safety Powers -
September 26, 2007 | WSJ | By JANE ZHANG.

FDA Is Expected to Seek More Food-Safety Powers
Plan Would Include A Proactive Approach, Faster Response System
FDA  food_safety  product_recalls 
june 2012 by jerryking
Build your own insurance company
August 22 2007 | Fortune Small Business | By Jeanne Lee, with Brandi Stewart

Across the nation, small-business owners are already finding captive insurance an attractive alternative to the commercial market. For manufacturers, contractors, and professional-service firms, property and liability insurance has become a pricey and uncontrollable variable - a wild card that can break a small business. Since 2000, when the captive business was mostly geared to self-insuring Fortune 500 companies, the industry has expanded to 27 states and the District of Columbia, and the number of captive insurance companies has more than doubled, to nearly 1,100. Dudley Miles is among the converts. Miles is CEO of J.D. Miles & Sons in Chesapeake, VA. Miles turned to Roof Connect, an alliance of about 75 firms with annual revenues ranging from $2 million to $90 million. By banding together and creating their own insurance company, these business owners hoped to bring predictability back to their profit statements, secure special coverage, and make certain that their insurance would not suddenly disappear. A group creates an insurance company, providing enough capital to cover a set amount of risk. The company then purchases reinsurance to cover losses beyond that amount. Day-to-day management is usually outsourced to a specialized company, called a captive manager. Over time, if there are no large losses, excess reserves can come back to the owners as dividends. Captives are not for every business.
small_business  insurance  product_recalls  owners  Fortune_500 
june 2012 by jerryking
Buyer demand for recall cover exceeds supply
July 28, 2002 | Business Insurance | Sally Roberts.

Risk managers seeking product recall coverage for food and beverages are finding a market with fewer players, smaller capacity and higher prices. The combination of the soft market and an increase in frequency and severity of product recall losses over the past few years - particularly in the meat and poultry industry - has sent many reinsurers and insurers running from the market. As a result, few underwriters remain, which leaves many food and beverage manufacturers and retailers in need of coverage but unable to find adequate limits and prices.
product_recalls  insurance  underwriting  frequency_and_severity 
june 2012 by jerryking
Apr 9, 2007| The Lawyer | by Trevor Davies,a senior partner at Davies Lavery

The product recall insurance market and issues facing insurers and insureds

Cadbury reportedly made significant but incomplete recoveries from its insurers in relation to the salmonella product recall costs. As a huge and profitable company, Cadbury was presumably better able than many to cope with the financial impact of the uninsured losses. Yet outside certain sectors (notably food and pharmaceuticals) product recall insurance remains less widely purchased than might be expected, despite the fact that the London market has historically provided an expansive range of suitable insurance products.

It would be surprising if the demand for product recall insurance does not grow. Companies looking at product recall insurance should understand that having a product recall strategy ready in advance is a good idea. The existence of such a strategy will directly affect the rating of risk. A company should also have in place systems in advance to record its additional costs in order to support any claim against insurers for such costs.

In short, commercial manufacturers and suppliers should check that they have the appropriate recall cover well in advance of the day they might have to use it so as to avoid being left with egg on their faces.
product_recalls  ProQuest  Cadbury  United_Kingdom  insurance  uninsured 
june 2012 by jerryking
Planning for and Implementing a Product Recall
July 2007 | Defense Counsel Journal | David G. Wix; Peter J. Mone

* The importance of foreseeing and planning for multijurisdiction product recalls cannot be overemphasized.
* Product recalls can present a major crisis for a manufacturer, potentially involving adverse media publicity, and in the case of a public company, a negative effect on stock price. A product recall that is not handled properly, effectively, and efficiently can result in permanent damage to the product brand, reduced profits, and loss of reputation and goodwill with consumers.
* The immediate priority of every product recall should be to bring the product risk to the attention of affected consumers and to enable them to adopt the company's chosen corrective measures as quickly as possible.

I. Before a Safety Issue Arises

A. Plan for a Global Product Recall In Advance
B. Learn and Improve From Past Recalls
C. Know Your Products: How They Are Made and Where They Are Distributed

II. Once a Safety Issue Arises
A. Take Action As Soon As You Learn of a Potential Safety Issue
B. Understand the Risk - And Be Prepared To Defend Your Decision Whether To Recall

III. Implementing a Product Recall
A. Select the Most Appropriate Communication Methods
B. Make the Recall Easy for Customers
C. Get the Notification Right the First Time
D. Coordinate Across Jurisdictions
E. Monitor Progress

IV. Conclusion
ProQuest  product_recalls  anticipating  frameworks  crisis 
june 2012 by jerryking
Dell should listen - product recalls can be good
August 16, 2006 | Financial Times | NIRMALYA KUMAR and NADER TAVASSOLI

* Companies need to realise that such crises are about more than simply minimising legal liabilities. The challenge is not to allow a product recall to threaten the entire brand or company.
* Understandably, companies may feel threatened by a deluge of press inquiries, but speed and clarity of response is essential. The media may be converted into an ally, and internally it is vital to maintain staff morale. (JCK: the platform can help here).
* This team's priority should be immediately to assess the source and potential impact of the crisis. Who was hurt? Does it require free servicing, partial recall or total recall? Of course, preparation helps.
* The brand also needs to consider how to get back on its feet.
* A product failure is a moment of truth. A poorly managed response can unmask a brand promise as a hollow boast.
ProQuest  crisis  crisis_management  crisis_response  brands  branding  brand_purpose  Dell  failure  moments_of_truth  preparation  product_recalls  threats  turnarounds 
june 2012 by jerryking
Retailers and Product Recalls - Advice for Retailers
* The number of product recalls in the United States per year has grown nearly 85% since 1990.
* Many suggest that global outsourcing is driving the increase in product recalls. A drive to lower costs by producing products abroad often leads to corners being cut on safety issues.
* There are also product recall insurance policies now – ask your insurance agent for more information.
product_recalls  retailers 
june 2012 by jerryking
The Recalls’ Aftershocks - New York Times
Published: December 22, 2007
product_recalls  toys  Mattel 
june 2012 by jerryking
Managing product recall risks no child's play for toymakers - ProQuest
Managing product recall risks no child's play for toymakers
Wocjik, Joanne. Business Insurance35. 1 (Jan 1, 2001): 3,20.
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Abstract (summary)

"The paucity of product recall cover-age is directly related to what insurers see as one of the most threatening issues today-an out-of-control tort system," said Bob Hartwig, chief economist at the Insurance Information Institute Inc. in New York.

Indeed, "you have an increase in product liability claims whenever you have a product recall," Mattel's Mr. Pinner said.

But neither product liability insurance nor general liability insurance covers the cost of product recall, Mr. Hartwig pointed out. "So you need an additional policy."
Translate Abstract

Toymakers are finding that product recall insurance coverage is both expensive and scarce, and the market is not expected to improve. Despite recall notices, public warnings and removal of toys from store shelves, the Consumer Product Safety Commission has found that many recalled products that have the potential to injure or kill can still be found in many homes. The CPSC urges parents to take advantage of the "Dangerous Dozen" list of recalled toys. This information campaign is being financed by American International Group Inc.
toys  AIG  CPSC  insurance  Mattel  product_recalls 
june 2012 by jerryking
Producers slam tougher U.S. tests for Canadian meat, poultry -
05 Nov 2007| The Globe and Mail A.4. |Bertrand Marotte.

Products from Rancher's Beef sold by the Topps Meat Co. were linked last month to an E. coli outbreak that sickened about 40 people in the United States. Topps was forced out of business after a massive recall in September. Rancher's Beef - which was set up partly to help Alberta beef producers recover from the 2003 mad-cow crisis - also had to cease operations.
ProQuest  product_recalls  crossborder  E._Coli  Topps 
june 2012 by jerryking
Spread Thin by Massive Product Recall, Merkt Cheese Slowly Revives Sales - ProQuest
Jensen, DaveView Profile. The Business Journal10. 3 (Oct 24, 1992): 8
Nothing can turn a company upside down like a product recall. Just ask Thomas Merkt. In a matter of days last spring, his $15 million company, Bristol-based Merkt Cheese Co. Inc., went from being a quiet but profitable firm to a highly visible one facing losses for the next three to six years. Along the roller-coaster ride, Merkt has had a crash course in dealing with the press, and learned how difficult it is to regain retail shelf space once it has been lost. All because of one random test that indicated the presence of a bacteria commonly found in nature. (excerpt)
product_recalls  ProQuest  public_relations  randomness 
june 2012 by jerryking
After Extensive Beef Recall, Topps Goes Out of Business -
By KEN BELSON and KAREEM FAHIM; Anthony DePalma contributed reporting from New York, and Nate Schweber from Elizabeth, N.J.
Published: October 6, 2007

Even without the legal challenges, Topps would have faced a tough road back. Many of its customers are likely to seek other sources of beef. Unlike at more diversified food companies, meat processing was Topps's main business, which means it had little revenue from other sources.

''It's one of the problems for a single plant, small or large,'' said John Nalivka, the president of Sterling Marketing, a consultant to the meat and livestock industry. ''If you have a recall and that plant is down, your whole financial well-being suffers.''

The speed of the events also gave Topps little room to maneuver, particularly if it had to pay to recover its tainted beef from its customers, an expense that could take years to recoup from an insurance company.

''Recalls used to be rolling waves hitting the beach, and now they are tsunamis that choke off the oxygen,'' said Gene Grabowski, who runs the crisis and litigation practice at Levick Strategic Communications and has handled more than 120 recalls. ''This is not a giant and not diversified, so when a tsunami hits, it doesn't have much of a chance.''
product_recalls  Topps  beef  E._Coli  exits 
june 2012 by jerryking
A Strategic Approach to Managing Product Recalls
September-October 1996 | HBR | N. Craig Smith, Robert J. Thomas, and John A. Quelch
product_recalls  HBR  John_Quelch 
june 2012 by jerryking
Can Food Industry Police Itself? -
October 15, 2007 | WSJ | By JANE ZHANG
Can Food Industry Police Itself?
New Safety System Likely to Focus On Prevention, but Trust Is an Issue
food_safety  product_recalls  FDA  Kraft  regulation 
june 2012 by jerryking
Thomas and His Washington Friends
October 09, 2007| CFO Magazine | Alix Nyberg Stuart Meanwhile, the market for product-recall insurance has grown by about 25 percent in the last year, according to Bill Harrison, managing director of the crisis-management practice at Aon Corp. Such coverage may be worth a look, given that product liability and property insurance have specific exclusions for recalls. The insurance covers everything from the cost of destroying recalled products to consulting fees for post-recall reengineering. Harrison says that so far premiums have not increased, due to some existing overcapacity in this insurance segment.
product_recalls  insurance  CPSC  Aon 
june 2012 by jerryking
Gain a competitive edge by preventing recalls
Aug 2003 | Quality Progress pg. 41.| Tavor White & Renata Pomponi.

Product recalls are a serious problem for consumer products companies. A conservative estimate indicates each recall costs more than $8 million on average to the company in reimbursement to consumers, recall execution costs and compensatory damages from litigation. This translates into a cost of more than $6 billion a year to the consumer products industry. The estimate does not include lost sales due to reduced marketplace credibility and lost market share. Companies can sharply reduce product safety risk and the number of recalls by implementing best practices to improve product safety and quality. Consumer products companies are under intense pressure to commercialize new products as quickly as possible. This pressure to get products out quickly means safety checks and balances are often overlooked. Consumer products companies can adopt both preventive and proactive practices to sharply reduce product safety risk and resultant costs. Some companies apply these practices and manage safety issues well enough to use their safety record and high quality as a competitive advantage. These companies have institutionalized best practices and achieved impressive results...If rushing a product to market before it is ready results in a costly product recall, however, then the decrease in time to market comes at the expense of time to profitability-a more meaningful measure....In fact, our root cause analysis of product recalls found more than 75% can be traced back to shortcomings in product development.
ProQuest  product_recalls  root_cause  product_development  competitive_advantage  checks_and_balances 
june 2012 by jerryking
Toy Recalls Revive Worries for Industry
Nov 9, 2007 |Wall Street Journal pg. B.4 |Nicholas Casey and Ann Zimmerman.
product_recalls  Mattel  toys  Wal-Mart  Target 
june 2012 by jerryking
Mattel: Getting a Toy Recall Right — HBS Working Knowledge
August 27, 2007 | HBS Working Knowledge |John Quelch

Where Mattel has fallen short so far is in compensation. Mattel is offering equivalent value coupons good for other Mattel products in exchange for recalled products. Given the inconvenience caused to consumers and the need to motivate them to return the affected products, this offer may not be sufficient....Ultimately, the success of the recall will be determined by the percentage of affected products that are returned. Anything less than 90 percent within 3 months for a child safety hazard will represent failure.
product_recalls  Mattel  HBR  inconveniences  John_Quelch 
june 2012 by jerryking
Tire Recalls Show Flaws in the System -
November 1, 2007 | WSJ | By TIMOTHY AEPPEL

Poor Communication Means Potentially Dangerous Products Often Remain With Consumers And on Store Shelves....Notifying consumers is a problem in many kinds of recalls, in part because of the sheer volume of recall announcements. An average of 28 recalls are announced each week, says Dirk Gibson, an associate professor of communications at the University of New Mexico who studies recalls. Six separate arms of the government have the authority to do recalls, including the Food and Drug Administration, the Coast Guard and the National Highway Traffic Safety Administration.
product_recalls  Communicating_&_Connecting  automobile  automotive_industry  RFID  Goodyear  Wal-Mart  Ford 
june 2012 by jerryking
Beyond Peter Pan: How ConAgra's Pot Pie Recall Bakes In Hard Lessons for Supply Chain Management
October 22, 2007 | | By Kim S. Nash.

Recalls are blooming like flowers in spring: Dole’s e.coli bagged salads; Metz Fresh’s salmonella spinach; REI’s faulty children’s bikes; Mattel’s lead-painted and choking-hazard toys, just to name a few. Federal records show at least 628 recalls so far this year, and another 941 in 2006. (For more, check our History of Famous Recalls.) Globalization accounts for some of this surge. Many U.S. companies depend on overseas production, where quality controls are difficult to monitor. And it’s not just hard goods like toys from China. Food, too, arrives by container ship from other countries, and sometimes it’s contaminated. So far this year, for example, more than 8,660 cartons of cantaloupe from Costa Rica have been recalled for salmonella risks, according to U.S. Food and Drug Administration (FDA) records.
product_recalls  supply_chains  globalization  ConAgra  peanut_butter  traceability  tracking  CIOs 
june 2012 by jerryking
Best of the Small Business Web: Total Recall, Internet Business Models Article - Inc. Article |
Nov 15, 1999 | Inc. magazine | Leigh Buchanan |

Donald Kornblet can't save his customers from such unpleasantness, but he is using the Web to prevent the associated administrative headaches from turning into migraines. Kornblet founded Business Response Inc., a St. Louis­based customer-support, telemarketing, and business-services company, in 1986. Those innocuous-sounding "business services" are, in fact, critically important: Kornblet helps his customers notify their customers about product recalls, legal settlements, and corporate acquisitions.
june 2012 by jerryking
Product Recalls
Posted on August 29, 2007 | Insurance Scrawl | posted by Marc Mayerson.

Policies today routinely seek to exclude the cost of product-recall expense, which can be staggering and life-threatening to a company — both in terms of cost and perhaps more importantly in reputation of the producer.
blogs  law_firms  product_recalls  Mattel  toys  China  insurance  reputation 
june 2012 by jerryking
Personal Business; Amid a Flood of Recalls, Who's Paying Attention?
April 14, 2002 | New York Times | By SANA SIWOLOP.

IF it seems that companies are announcing more and more recalls lately, on products from tires to toys to turkey, it's not your imagination.

The number of product recalls has indeed been rising steadily, and by some measures the increases have been big. The Consumer Product Safety Commission, which oversees more than 15,000 types of consumer products, said that there were more recalls last year -- 344 separate products -- than in most years over the last decade. The Agriculture Department, which regulates meats, reported 87 voluntary recalls last year, nearly double the 44 of 1998. At the National Highway Traffic Safety Administration, officials said recalls of vehicles, tires and equipment like child car seats totaled 490 in 2001 and 554 in 2000, the two highest figures on record....Still, consumers now have far more resources available for tracking and complying with recalls on their own, thanks largely to the Internet....The increase in recalls has a variety of explanations. Some federal agencies have become more aggressive in having companies comply with product safety laws. The Consumer Product Safety Commission, which develops safety standards and can issue recalls, has stepped up enforcement of fines for companies in violation of the laws,...Many companies, trying to stay in consumers' good graces and to prevent lawsuits, are taking action voluntarily, experts say. Recalls can result from mistakes like mislabeling of food ingredients or from problems like design or manufacturing flaws....(Business Opportunity ''I'd like to see companies devote the same amount of sales and marketing information to a recall as they do to marketing a product in the first place,'')
product_recalls  CPSC  regulatory_standards  product_safety  pay_attention 
june 2012 by jerryking
Bioterrorism and Handling Product Recall
Excerpt taken from Inescapable data: harnessing the power of convergence
By Chris Stakutis, John Webster.

The better the tracking of goods, the more efficient (and more narrow) a product recall can be. Real-time data collection and integrated computer systems are at the heart of compliant manufacturers. The cost of noncompliance or archaic tracking systems can be exceedingly high. ConAgra in 2002 had to recall more than 18.6 million pounds of beef suspected of E. coli contamination rather than 354,000 pounds because they could not produce sufficient evidence of tracking detail. ConAgra subsequently exited the beef industry.
product_recalls  bioterrorism  massive_data_sets  excerpts  bacteria  traceability  tracking  manufacturers  ConAgra  E._coli  beef 
march 2012 by jerryking
The Cost of Cutting Food Safety
The Cost of Cutting Food Safety
by Steve Suppan | Feb 06, 2012
food  cutbacks  product_recalls 
february 2012 by jerryking
Bacteria 1, F.D.A.: 0 -
December 27, 2011, 9:00 pm
Bacteria 1, F.D.A.: 0
product_recalls  FDA  bacteria  antibiotics  Mark_Bittman 
december 2011 by jerryking
Big debate about food safety | Canadian Grocer
Chris Powell, photo by Canadian Press.  |  September 21, 2011

Frank Schreurs, president and chief technical officer for the Guelph Food Technology Centre–which audits more than 1,500 food businesses, agrees. The CMAJ editorial has “taken some information and they’re couching it to make it sound like, ‘Oh we’re in a lot of trouble.’ We’re not,” says Schreurs. “We’ve got one of the soundest food safety systems in the world.”

Charlebois, now associate dean at the University of Guelph’s College of Management and Economics, thinks consumers must also share some of the blame for food safety. He estimates that close to 85% of
the reported 11 million annual cases of food-borne illness are the result of improper
handling at home.
product_recalls  tracking  traceability  audits  Sylvain_Charlebois  food_safety 
december 2011 by jerryking
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