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jerryking : staffing   8

Walmart Strains to Keep Grocery Aisles Stocked - NYTimes.com
By STEPHANIE CLIFFORD
Published: April 3, 2013

Walmart, the nation’s largest retailer and grocer, has cut so many employees that it no longer has enough workers to stock its shelves properly, according to some employees and industry analysts. Internal notes from a March meeting of top Walmart managers show the company grappling with low customer confidence in its produce and poor quality. “Lose Trust,” reads one note, “Don’t have items they are looking for — can’t find it.”...The retailer’s customers have complained about the quality and freshness in the produce aisle....Walmart charged into the grocery market about two decades ago, realizing that frequent trips by grocery shoppers could help improve traffic. Grocery made up 55 percent of Walmart United States sales in 2012, which was flat from the previous year. The company’s grocery prices are usually about 15 percent below competitors’, according to Supermarket News. ... Safeway customers are 71 percent confident in its fresh produce, the notes said, while Walmart customers are 48 percent confident in Walmart’s produce. In the interview, Mr. Sinclair of Walmart said he did not know where that data came from, but that “we believe that we can improve the perception of quality of produce for Walmart customers.”

The notes highlighted some stocking problems: “1 hour out of Refrigeration = 1 day less product life,” they read, adding that Walmart will change shift responsibilities so fresh food is not stocked overnight and goes out at 10 a.m., not 7 a.m. ...The company just introduced an inventory management system for produce departments nationwide that will track how many days an item has been in transit, how much shelf life remains, and what orders the company should place to meet demand. With delicate items like raspberries, “you almost need to know by the hour how long the product has been through our system,” which was hard to track when 42 distribution centers buying from hundreds of different vendors were sending around products,
cold_storage  Wal-Mart  fresh_produce  customer_experience  grocery  supermarkets  staffing  inventories  consumer_confidence  perishables  quality  tracking  shelf_life  merchandising  distribution_centres  refrigeration 
april 2013 by jerryking
Anatomy of a Healthy Startup
October 02, 2002 | Businessweek |By Karen E. Klein.

A: First, do not consider opening a business unless you have worked in the industry or a closely related field, and have established relationships with talented accountants, lawyers, insurance brokers, and other experienced advisers. If you need some experience in the industry, take a year or two, get a job at a staffing agency, put as much money as you can into your startup fund, and learn first-hand how the business works. If you're ready, once you know how the industry actually works, start out on your own.
staffing  start_ups  howto  de-risking 
june 2012 by jerryking
Armies of Expensive Lawyers, Replaced by Cheaper Software - NYTimes.com
By JOHN MARKOFF
Published: March 4, 2011
thanks to advances in artificial intelligence, “e-discovery” software
can analyze documents in a fraction of the time for a fraction of the
cost.

Software is also making its way into tasks that were the exclusive
province of human decision makers, like loan and mortgage officers and
tax accountants.
automation  e-discovery  law_firms  lawtech  staffing  software  Outsourcing  artificial_intelligence 
march 2011 by jerryking
The Ultimate Start-Up Challenge? Hyper Growth - WSJ.com
MARCH 10, 2010 | Wall street Journal | By TERI EVANS. Fast
growth is often an entrepreneur's dream, but it can come with
repercussions, including customer-service snafus and staffing chaos. If
not managed well, it can also wreck a company culture, which can put a
young company in "serious danger," according to Rob Wolcott, a professor
of entrepreneurship and innovation at the Kellogg School of Management.

"In many ways, culture is the one thing that gives you long-term
competitive advantage because it's something that is very difficult to
copy," .[perhaps see Paul Graham on doing things that don't scale] Mr. Wolcott says. "When growth becomes too hot to handle, so to speak, then everyone starts focusing on the urgent and sometimes misses the important."
growth  start_ups  challenges  size  scaling  organizational_culture  revenge_effects  competitive_advantage  uniqueness  customer_service  repercussions  staffing  chaos  high-growth  unscalability 
march 2010 by jerryking
PART-TIME EXECUTIVE, FULL-TIME VALUE
June-July 2007 | Canadian Treasurer | by Ken Goodwin and Jane
Matthews. Small and mid-market firms can turn to seasoned CFOs as
interim executives
executive_management  leadership  Outsourcing  staffing  interim  filetype:pdf  media:document  CFOs 
may 2009 by jerryking

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