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The inaugural IBM Think AU
"Then another IBM Fellow John Cohn gave us the IBM Research “5-in-5”, a selection of investigations of great potential impact:

“Crypto anchors” which combine tiny crypto-processors with optical sensor arrays to protect the provenance of foodstuffs, pharmaceuticals, security documents and precious metals
Quantum-safe lattice cryptography which can resist the threat of quantum computing on today’s security algorithms
Artificial intelligence and robotics for monitoring the state of marine life and the quality of the oceans
Understanding and avoiding bias in machine learning, especially facial recognition
And quantum computing in general, which IBM holds to be as transformative as digital computing was through the 1960s on, and is advancing with its collaborative “Q-Network”."
7 hours ago
GitHub gives us a glimpse into the collaborative future of work
"Code as community is the key for GitHub to be a building block for business, but as it becomes easier and easier to build software, more like assembling components, these integrations will likely grow ever more diverse and important. So, too, will the spirit of transparency that GitHub supports, helping to break down knowledge silos within companies and to ensure that institutional knowledge doesn’t leave when employees move on or change roles."
7 hours ago
Media in a post-GDPR world – hint: the zombies still walk the earth
"There have been some strange responses to GDPR. What's next? Quite a few options but the adtech-driven zombie economy will be an early casualty."
7 hours ago
OpenStack at a Crossroads
"Competing with hyperscale cloud providers is about more than software, however, and many of the one time commercial drivers of the OpenStack project became disillusioned and pivoted to other markets, faced substantial market headwinds and were acquired, or both. Which is part of the reason that the OpenStack Summit this week was a fraction of its former size. It’s also why some in the industry wonder whether the project is dead."
conferences  &  shows  open  source 
7 hours ago
Is the I in AI incremental and dumb?
"4. Techniques that get bundled under the umbrella term of AI are mostly solid and have been around for a while . Advances in math, science etc have made it more realistic to use them in day to day business . We should worry about whether we can apply those techniques to better our business and stop debating whether it’s attributed to AI or not"
Unilever teams up with Microsoft to deliver AI-assisted decision making to users
"Unilever CIO Jane Moran explains how the organisation is using Microsoft tools to bring reliability and trust back to its use of data."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iot  robotics  ai  machine  intelligence  use  cases 
Kubernetes won – so now what?
"For many enterprises AWS Lambda will be the the main on-ramp for a more modular style of development in the shape of function-based programming. Serverless abstracts all the gorp, so developers don’t need to worry about container or VM configuration, and can instead focus on writing code. Lambda is making massive inroads at enterprises and startups alike, but I would argue Kubernetes has plenty of runway ahead. One size never fits all in IT, and many enterprises like to manage things, whether they admit it or not. When you get outside the tech insider beltway, there’s plenty of on premise IT and applications to manage. Of course mainframes have been called “dead technology walking” since forever. We’ll see hybrids."
uncategorized  cncf  nats  aws 
Skill shift: Automation and the future of the workforce |
"The need for finely tuned social and emotional skills will rapidly grow. Accompanying the adoption of advanced technologies into the workplace will be an increase in the need for workers with finely tuned social and emotional skills—skills that machines are a long way from mastering."
2 days ago
Digital transformation in retail – four use case progress reports
"How’s transformation going at Kohl’s, Urban Outfitters, Ralph Lauren and GAP?"
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
2 days ago
Design thinking, lean and agile are finally converging
"In a recent post, Jonny Schneider, a consultant with ThoughtWorks, did something that should have been done ages ago: he connected the dots between agile, lean and design thinking, three modes of continuous deployment and continuous improvement that each has its own constituencies, and modus operandi."
2 days ago
Rimini Street’s new model?
"Salesforce’s embrace of Rimini Street’s third-party support services is a significant departure that has transformed the support vendor from competitor to partner—at least with Salesforce. It might also offer insight into changing cloud business models."
crm  oracle  rimini  street  salesforce 
3 days ago
Enterprise hits and misses – AI is incremental and GDPR gets some comic relief
"This week: AI is incremental - or is it on the wrong track altogether? Plus: with GDPR looming, spleen is vented. Customer experience meets a curmudgeon, Adobe and Magento meet a press release cynic. Plus: your weekly whiffs."
hits  and  misses 
3 days ago
IFS Enhances Offerings for Product Servicing Companies
At the recent IFS world conference, software provider IFS announced efforts to increase focus and capabilities to better serve the maintenance and service industries. Also paramount for the vendor is an impetus toward providing enhanced self-service capabilities, undertaking a new product service model, and better engaging customers operating in these industries. In the post below, I recap the major announcements at the conference and the benefits that product servicing companies stand to gain from IFS’s latest line of offerings in this age of digital transformation.
3 days ago
Microservices, APIs and Innovation: The Power of APIs
"Poorly-designed APIs can make it hard for your developers to understand them, possibly introduce errors into the system and may add needless costs in bug fixing and infrastructure modifications. But well-designed APIs can empower employees to work effectively, reduce the time it takes to build a stable solution and even encourage teams to create new, innovative solutions that help customers and fellow employees. API design is so important that Werner Vogels, Amazon Web Services’ chief technology officer, says, “We knew that designing APIs was a very important task as we’d only have one chance to get it right.”
analysis  contributed  top  stories  development  sponsored 
3 days ago
Talking Competition: Methinks Thou Doth Protest Too Much.
"I think ceding builds your credibility, but you need to be careful and precise in so doing so. To take an old example, from BusinessObjects days:

Bad/sloppy: Brio is doing pretty well.
Good/careful: Brio is doing pretty well — in the USA, with companies where the end-users have a strong voice in the process, and they prioritize UI over security and administration."
analyst  relations  competition  marketing  uncategorized  blindside  hit  communications  competitive  credibility  industry  analysts  investor 
3 days ago
Box CEO Aaron Levie welcomes GDPR, launches new data residency options
"There's a need for GDPR-like global standards on privacy says Box CEO Aaron Levie as cloud content collaboration vendor launches new data residency options"
collaboration  sharing  and  digital  productivity  data  privacy  regulation 
3 days ago
Infor in 2018: Time for Some of that Marketing Stuff
"There was no especially interesting hook coming from a review of the Infor team that presented to us, there was only one lightweight among them (no names, please), and several very impressive new stars. The core issues of ROI and TCO were also well-handled: Infor and its customers talked a lot about value, and when one of their financials customers opined that “the full implementation with Infor was less than an upgrade to Oracle,” the story was both credible and revealing."
3 days ago
The data science life: Intuit's Ashok Srivastava on AI, machine learning, and diversity of thought | ZDNet
"Hiring liberal arts majors: Srivastava said his team has doubled and he's looking for people with "flexibility of thought." Yes, new hires need the right technical background, but the end-to-end customer approach requires creativity. "It's not a cookie-cutter type of thing," he said. As a result, Srivastava is looking for hires with liberal arts backgrounds, too, and is establishing outreach efforts to universities. "We have emphasized that we need a pipeline from liberal arts to technology," he said. "They are storytellers and we are actively recruiting them."
4 days ago
News Analysis - Informatica Announces Spring 2018 Release General Availability
"MyPOV – Data Governance remains important, especially given the recent data breach news… but governance has to happen on a day to day, and in the era of the cloud, minute by minute basis. Not sure how well Axon can perform here, but it needs to very automated, ideally almost human free in the operational aspects, so it really empowers an enterprise and does not suffocate if with compliance and admin needs."
bigdata  cloud  constellation  research  data  holger  mueller  informatica  integration  mdm  nextgen  apps  nextgenapps 
4 days ago
Slack woos developers with new ways of connecting to apps
"Opening its developer conference today, Slack doubles down on connecting to applications with a new API that brings more functions into the messaging layer."
collaboration  sharing  and  digital  productivity  ux  application  design 
4 days ago
Should Red Hat Buy or Build a Database?
"The Cost Versus the Benefit: Like all businesses, Red Hat would (and presumably has) evaluated its options within the database space according to some basic math in terms of the projected costs weighed against the potential benefits. Unless Red Hat was able to tap the high growth DBaaS markets that hyperscale providers currently have uniquely differentiated access to (see, for example, the size of the AWS Neptune beta pool), the potential upside to any database market entry would be limited."
4 days ago
The enterprise event season halfpoint review show - with Reed and Sommer
"We’re halfway through the enterprise event season folks - so it’s time for the sassy halftime review with Jon Reed and Brian Sommer. Taped at IFS World, this informal, unrehearsed podcast finds the guys in a chippy mood, with a few sacred cows taken off to pasture and a few chips off of Brian’s shoulder."
4 days ago
Things I’d Like to See Go Away – Unrealistic ROI and TCO Calculators
"Be more transparent. If you are providing a calculator for potential returns, call it that. Don’t call it ROI. Maybe provide that on your Web site, but offer a more complete ROI modeling tool for sales interactions. Work with existing customers to understand the business cases they developed and then use that to flesh out the range of inputs for your ROI and TCO tools. You might also discover some other areas of differentiation."
go-to-market  roi  calculator  tco 
5 days ago
Can IT finally deliver innovation without busting its own budget? Docker’s CEO says yes.
"Industry watchers were surprised to see Steve Singh, formerly of Concur and SAP, take the CEO mantle at Docker. But as Singh explained during our sit down at Talend Connect, he couldn't pass up the chance to fundamentally change how apps are built and delivered."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  transformation  frictionless  enterprise 
5 days ago
ServiceNow: Solid and uncertain -- a company in transition
"ServiceNow is a fascinating company that has been a dramatic and very pleasant success for the past decade plus. It's now at a pivotal point in its history, and its the kind of pivot that gets it to its optimal goals or it just keeps moving along. Can ServiceNow do it? Read and find out."
5 days ago
Artificial Intelligence: It Takes a Human Touch
"“Evidence suggests that it is much harder to revert negative effects of predictive models that are already deployed in a community than to prevent undesirable effects during the design and development of the technology,” it states, pointing to the need to address these challenges early in the design and deployment of a technology."
technology  top  stories  machine  learning 
6 days ago
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
6 days ago
Adobe to acquire Magento for $1.68B
"Adobe announced today that it was acquiring Magento for $1.68 billion. The purchase gives Adobe a missing e-commerce platform piece that works in B2B and B2C contexts and should fit nicely in the company’s Experience Cloud."
6 days ago
AI trust and AI fears: A media debate that could divide society
"Many experts believe that our future society will be built on effective human-machine collaboration. But a lack of trust remains the single most important factor stopping this from happening.

The problem with Watson for Oncology was that doctors simply didn’t trust it. Human trust is often based on our understanding of how other people think and having experience of their reliability. This helps create a psychological feeling of safety. AI, on the other hand, is still fairly new and unfamiliar to most people. It makes decisions using a complex system of analysis to identify potentially hidden patterns and weak signals from large amounts of data."
7 days ago
Ascend London 2018 – don’t fear GDPR compliance, embrace it says a lawyer
"Episerver's Peter Yeung provided a refreshing and uplifting view of GDPR. Not too shabby for a lawyer."
crm  and  customer  experience  digital  content  marketing  gdpr 
7 days ago
How Adobe moves AI, machine learning research to the product pipeline | ZDNet
"Aim to surface unknown unknowns. From a research perspective, Adobe is focused on finding ways to identify and surface "unknown unknowns," or that data that is collected but not seen, said Bates. This unknown category of data is both unstructured and structured. An example would be anything from click streams on products for an e-commerce company. HP has millions of products it sells and an array of different types. "To look at one million plus products is impossible. To scale, you need machines. Machines to the heavy lifting to surface data that wouldn't be seen with the naked eye and then humans can optimize," said Bates.

Enable citizen data scientists. Bates explained that companies typically don't have large data science teams. The goal of Adobe -- as well as companies like Tableau -- is to "take the everyday user of analytics and allow them to do the work of data scientists," said Bates."
7 days ago
Opinion | A.I. Is Harder Than You Think
"As Google concedes, the trick to making Google Duplex work was to limit it to “closed domains,” or highly constrained types of data (like conversations about making hair salon appointments), “which are narrow enough to explore extensively.” Google Duplex can have a human-sounding conversation only “after being deeply trained in such domains.” Open-ended conversation on a wide range of topics is nowhere in sight."
8 days ago
Why the modern CFO needs to dislike the numbers
"Are the finance role changes outlined in a recent report an accurate reflection of the needs of the modern CFO? I offer an alternative point of view."
analytics  planning  and  data  analysis  future  of  work 
8 days ago
Kaplan Test Prep Graduates to a Cloud-Based Data Lake
"Kaplan is using Redshift’s Spectrum capability to provide access to variably structured information. Examples include JSON data from Kinesis-based streaming applications and Mixpanel data on mobile app clickstreams. This data is stored in the Amazon S3 object store. Redshift Spectrum SQL commands query data in S3 through external tables, effectively joining this data with the structured data on the core platform. Kaplan is exploring the use of Amazon Athena as the unstructured data querying opportunities expand."
8 days ago
Cisco critical flaw warning: These 10/10 severity bugs need patching now | ZDNet
"Earlier this year Cisco similarly posted an advisory for CVSS v3 score-10 flaw affecting ASA several months after releasing fixed versions. One admin criticized Cisco for waiting 80 days to tell customers that fixes were already available.

However, Cisco defended the move on the grounds that it had coordinated the timing of the disclosure with a researcher, which gave it time to put in place protections before more details were revealed. "
9 days ago
Enterprise hits and misses – GDPR causes sleep deprivation, Google’s voice AI demo causes techno-hangover
"This week - don't fear GDPR, embrace it: but get ready for a bit of sleep deprivation. Also: Google awes techno-fans with Duplex voice AI, quickly backslides into ethical/PR quagmire. Analytics project failures get scrutiny, and I do the Klout victory dance."
analytics  planning  and  data  analysis  hits  misses  iot  robotics  ai  machine  intelligence 
9 days ago
Senate votes to overturn Ajit Pai’s net neutrality repeal
"The US Senate today voted to reverse the Federal Communications Commission's repeal of net neutrality rules, with all members of the Democratic caucus and three Republicans voting in favor of net neutrality.

The Senate approved a Congressional Review Act (CRA) resolution that would simply undo the FCC's December 2017 vote to deregulate the broadband industry. If the CRA is approved by the House and signed by President Trump, Internet service providers would have to continue following rules that prohibit blocking, throttling, and paid prioritization."
biz  &  it  policy 
10 days ago
ServiceNow – assessing growth, product line extension and new markets
"ServiceNow’s growth continues. It has made a lot of tuck-in M&A deals recently which will extend the capabilities of its solutions. New customer service functionality can make a difference for those organizations with inspired leadership."
customer  service  management  future  of  work  event  reports 
10 days ago
I Got Catfished By A Candidate: The True Story and How to Keep It From Happening to You
"In the case of our Catfish, who applied for an AE role, we hit it off fantastically over the phone. Plus, he worked at a previous company that I worked for—which was a win and made me feel comfortable with his candidacy right off the bat. After the phone screen, we brought him back into the office to meet with the team. He impressed each interviewer with his knowledge and passion for the brand, his sales acumen, outbound hunter mentality, and overall presence."
startup  lessons  hiring  &  operations  saas  startups 
10 days ago
Experience? Engagement? Same Difference! Right?

it’s not the concept, it’s not the idea, but it’s the implementation. it’s the following of the wrong recipe, every single time.

how so?

easy – we never focused on what the outcome was. we never imagined out steak with char marks, juicy, slightly pink in the middle, with enough salt around the crust that was created by the perfect temperature we took the time to build up slowly in the grill."
10 days ago
Salesforce World Tour – Benioff calls for ‘GDPR-US’
"Salesforce CEO Marc Benioff reckons the time is ripe for U.S. data privacy laws akin to GDPR - and it’s not a sudden conversion to the cause."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  data  privacy 
10 days ago
Review of the SAP SuccessFactors Analyst Conference 2018
"This is the third annual review of the SAP SuccessFactors analyst conference that Luke Marson, Jarret Pazahanick and Brandon Toombs attended. Join Steve Bogner, Amy Grubb, Mark Ingram and Sven Ringling as we discuss with them what this means for customers."
10 days ago
As AI shapes the future of work, employers focus on human skills and employees crave jobs with purpose | Marginalia
"Platform for Talent: Given 92% of executives in the UK expect an increase in the competition for talent, organisations realise they must expand their talent ecosystem and update their HR models for a digital age. The time is now – one in three UK companies plan to “borrow” more talent in 2018 and 75% of employees would consider working on a freelance basis."
11 days ago
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
11 days ago
Deep learning with synthetic data will democratize the tech industry
"Now, this advantage is being disrupted by the ability for anyone to create and leverage synthetic data to train computers across many use cases, including retail, robotics, autonomous vehicles, commerce and much more.

Synthetic data is computer-generated data that mimics real data; in other words, data that is created by a computer, not a human. Software algorithms can be designed to create realistic simulated, or “synthetic,” data."
11 days ago
Why Serverless Requires Rethinking the IT Department
"Beyond that, the biggest differences between how serverless teams work compared with usual DevOps and application engineering teams can be summed up by Johnston’s formula: Slack and Automate and Document (SAD). Serverless engineers need a broad skillset, they are pragmatic hackers. “Because functions are small, but also high-value units, engineers need to be able to ship them fast. They don’t need to make them overly complicated, they don’t need to be perfect,” suggested Johnston, “they just need to work, and if they break, a new one can easily be built.”
culture  technology  top  stories  serverless 
11 days ago
Salesforce, Hive and Aston Martin downplay GDPR angst – ‘it’s the bare minimum, not the gold standard’
"Speaking this week at the opening of Salesforce’s new Innovation Centre in London, the companies discuss the upcoming GDPR deadline."
digital  enterprise  in  the  real  world  governing  identity  privacy  and  security  regulation  use  cases 
11 days ago
Domo, Storytelling, and the Hero’s Journey - by @josheac
"Companies and concepts that fail at that challenge are all over the place. Selling AI/ML and IoT, or hyping blockchain, or pushing platforms without business context, is a road paved with good intentions and scant success. Selling tech for tech’s sakes has been an acknowledged fools errand for a while, but as there were always sufficient fools around with sufficient budget, the techy approach worked well, or at least well-enough (ever wonder why there’s so much shelfware? Techy selling is a definitely an important reason why) that too many companies still revert to that outdated model."
11 days ago
Where Bank of America uses AI, and where its worries lie
"Overall, "in many areas where we traditionally leveraged things like analytics, we're trying to get a handle on how can machine learning and AI help,” said Hari Gopalkrishnan, client-facing platforms technology executive at BofA. “Think of fraud. Fraud management is all about understanding customer behavior, understanding what's normal and what’s not, so we save ourselves from losses and drive customer experience."
12 days ago
Time to get your digital mojo together – right? How?
"HfS is on the One Office warpath once again. This report provides useful pointers to the best and worst in what passes for digital transformation. But it's not without critique."
digital  transformation  -  frictionless  enterprise  xaas 
12 days ago
Open-source vulnerabilities plague enterprise codebase systems
"Open-source projects, software, and library adoption have become a common theme in the enterprise. Open-source systems can save a vast amount of time and money for developers and businesses alike and many well-known players in fields ranging from technology to core services use open-source components on a daily basis."
12 days ago
How BD Digital Health built a smart diabetes app on their own platform with Couchbase
"I have a stump speech about the problem of ending the IT conversation at efficiency. We need next-gen apps with a purpose. At Couchbase Connect 2018, found a good one with BD Digital Health, a digital team inside of BD getting things done with their Briight diabetes app."
devops  nosql  and  the  open  source  stack  mobile  use  cases  ux  application  design 
12 days ago
Ten red flags signaling your analytics program will fail
"Meanwhile, a competitor began using advanced analytics to build a digital platform, partnering with other manufacturers in a broad ecosystem that enabled entirely new product and service categories. By tackling the company’s analytics opportunities in an unstructured way, the CEO achieved some returns but missed a chance to capitalize on this much bigger opportunity. Worse yet, the missed opportunity will now make it much more difficult to energize the company’s workforce to imagine what transformational opportunities lie ahead."
12 days ago
Xage introduces fingerprinting to protect industrial IoT devices
"You may be wondering where the blockchain comes into this, but imagine a honey pot of these fingerprints were stored in a conventional database. If that database were compromised, it would mean hackers could have access to a company’s entire store of fingerprints, completely neutering that idea. That’s where the blockchain comes in."
blockchain  distributed  ledger  enterprise  security  startups  digital  fingerprinting  duncan  greatwood  industrial  iot  xage 
13 days ago
Microsoft 365: Look before you leap
"Microsoft realizes that the more cloud products an enterprise adopts, the more “sticky” their products become, as does the revenue that comes with it. By pushing a solution that is essentially a group of cloud products, Microsoft can move an enterprise further away from their old on-premise model and on to a subscription-based cloud model"
13 days ago
Klout throws in the towel on whatever they were trying to accomplish – long live GDPR!
"Klout is shutting its doors. Who better than me, a Klout fanboy of the highest order, to pay a loving tribute? But hold up - there's a GDPR twist."
analytics  planning  and  data  analysis  digital  content  marketing  social 
13 days ago
Five Reasons Why Machine Learning Needs To Make Resumes Obsolete
"The comparative analysis of high achievers’ characteristics with applicants takes seconds to complete, providing a list of prospects complete with profiles. Machine learning-derived profiles of potential hires meeting the high performers’ characteristics provided greater contextual intelligence than any resume ever could."
business  featured  posts  technology  software  applicant  tracking  systems  artificial  intelligence  byline=louis  columbus  louis  columbus'  blog  machine  learning  recruitment  résumé 
13 days ago
Rimini Street inks landmark partnership deal with Salesforce – a conversation with Seth Ravin
"Rimini Street's partnership with Salesforce for supporting the Salesforce Sales and Service Clouds is novel, opening up exciting opportunities for customers. We have the detail."
crm  and  customer  experience  service  management  it  professional  services 
13 days ago
Event Report - Microsoft Build 2018 - AI, IoT and bringing it together
"We had the opportunity to attend Microsoft’s developer conference Build, held from May 7th till 9th 2018 at the Seattle Convention Center in Seattle. Attendance with over 7k attendees, and a large global representation of the press colleagues makes this one of the best attended events from an influencer perspective."
ai  azure  build  cloud  constellation  research  developers  future  of  work  holger  mueller  iot  microsoft  ml  nextgen  apps 
13 days ago
Aptos Engage 2018—“Retail Differently” for Retailer Survival
"PJ Jakovljevic reports on the recent Aptos Engage 2018 user conference. The focus was on how to “Retail Differently,” giving retailers the strategies, best practices, and knowledge to transform their businesses in an omnichannel world."
14 days ago
Playing digital catch-up at Wendy’s and Papa John’s
"Wendy's and Papa John's are two firms in need of a digital boost, but can they get their acts together in a turbulent fast food market?"
retail  e-commerce  and  the  omni-channel 
14 days ago
Time to break open AI's black box, and keep it open
"With all this great power comes great responsibility, and developers and executives are being cautioned not to build, or rely on, the black boxes that have characterized AI up to this point. Recently, Bank of America and Harvard University teamed up to convene the Council on the Responsible Use of Artificial Intelligence, which will bring together, educate and enlighten business, government and societal leaders on the latest technological developments in AI and machine learning, discuss emerging legal, moral, and policy implications, and investigate ways of developing responsible AI platforms."
14 days ago
Adobe CTO leads company’s broad AI bet
"It’s actually a classic software platform play, whether the service involves AI or not. Every cloud company from Box to Salesforce has been exposing their services for years, letting developers take advantage of their expertise so they can concentrate on their core knowledge. They don’t have to worry about building something like storage or security from scratch because they can grab those features from a platform that has built-in expertise and provides a way to easily incorporate it into applications.

The difference here is that it involves Adobe’s core functions, so it may be intelligent auto cropping and smart tagging in Adobe Experience Manager or AI-fueled visual stock search in Creative Cloud. These are features that are essential to the Adobe software experience, which the company is packaging as an API and delivering to developers to use in their own software."
artificial  intelligence  cloud  developer  enterprise  tc  adobe  sensei  apis 
15 days ago
Appian’s application ambitions – making low code a competitive advantage
"Matt Calkins claims that where Salesforce leads, Appian can not only follow, but tap into opened-up market opps."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack 
15 days ago
Taking Open Source for Granted
"Open source has won over the industry, at least in part, because it was more convenient to adopt than proprietary software. Instead of developers waiting on permission and budget to acquire the software resources they needed, open source could be leveraged without reference to or permission from anyone. The problem for open source is that the cloud is that much more convenient than open source software, in most cases. If downloading software and installing it is easier than having to go through a salesperson, not downloading and installing anything or requiring hardware but having it spun up for you in seconds is that much more so. In a world which puts an enormous premium on convenience, this gives the cloud a significant competitive advantage."
open  source 
15 days ago
Designing the Digital Workplace for the End-to-End Employee Experience
"Thus I still see many too many workers that in their day-to-day jobs still have to focus on spending much of their time feeding their work systems manually, via import/export and numerous other means, cobbling together an ad hoc experience across dozens of apps, just to prepare to begin their jobs for the day, instead of focusing on the more strategic higher-order knowledge work at hand."
featured  posts  trends  &  concepts  digital  experience  transformation  workplace  the  enterprise  future  of  work 
16 days ago
Connect18 – Salesforce CEO Marc Benioff on what happens next with MuleSoft
"With its acquisition of MuleSoft complete, Salesforce CEO Marc Benioff gave the audience at Connect 18 a taste of how things will change"
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  data  privacy  devops  nosql  the  open  source  stack 
16 days ago
How Zero Trust Security Fuels New Business Growth
"Zero Trust Security (ZTS) strategies enabled by Next-Gen Access (NGA) are indispensable for assuring uninterrupted digital business growth, and are proving to be a scalable security framework for streamlining onboarding and systems access for sales channels, partners, patients, and customers of fast-growing businesses."
business  featured  posts  technology  software  byline=louis  columbus  enteprise  security  gdpr  next-gen  access  zero  trust 
16 days ago
The next stage of the ServiceNow rocket
"That is actually a major opportunity. Most cloud vendors have shortchanged vertical processes as I have written here and many other places. By extending its platform into vertical processes and through some targeted acquisitions, ServiceNow could open up coverage of a lot of white space. For now, horizontal processes offer plenty of runway."
business  featured  posts  cloud  computing  saas 
16 days ago
How TD Bank avoided data swamps and built their digital engine with Talend
"Talend Connect 2018 was fueled by a bold vision of modern architecture, IT cost reduction, and shifting legacy investments into something better. To pull it off, you need to turn your unwieldly data swamps into a engine for transformation. TD North provided some proof points."
analytics  planning  and  data  analysis  crm  customer  experience  devops  nosql  the  open  source  stack 
16 days ago
Is RPA officially the new outsourcing?
"While banks and insurers are showing the smallest appetite (10%) to keep pursuing aggressive outsourcing strategies, they are right at the front of the queue (50%) when it comes to RPA."
16 days ago
Knowledge18 – ServiceNow is no longer an ITSM platform, it’s an experience platform
"It has been an interesting couple of days at its Knowledge18 in Las Vegas. Here’s a dive into why ServiceNow is hitting the right notes in the enterprise."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  it  service  management  new  professional  as  a 
17 days ago
How has Google dodged data privacy issue? It's the ROI
"Google outlined its vision of an AI driven future this week at Google I/O and the data privacy discussion is just starting. Don't forget the return on investment for you sharing data."
artificial  intelligence 
17 days ago
Enterprise hits and misses – mobile banking gets real but KPI culture fails
"This week: mobile banking and fintech advances, but KPI culture gets a skewering. Also: event season peaks, and we're on the case. Your whiffs include road burns - and the perils of bloated keynotes."
analytics  planning  and  data  analysis  financial  services  fintech  hits  misses  mobile 
17 days ago
Infor Innovation Summit 2018: Completing Infor’s Jigsaw Puzzle—the Underlying Technology
"In this post, TEC's PJ Jakovljevic reports back from the recent Infor summit on the vendor's technological foundation underlying its BI and analytics solutions and how customers can gain insights from their big data using these Infor products."
17 days ago
How Volac is milking its way to connected manufacturing with IFS ERP
"Whether you're a dairy farm or an automaker, manufacturing is changing. At IFS World 2018, Volac shared the impact of manufacturing ERP. We also talked about IoT - and Volac's moves towards connected manufacturing."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
18 days ago
Beyond CRM
Customers should demand and vendors should give much better data security if we expect our society, already highly dependent on data and information, to further progress in that direction. New business structures for safeguarding data along with new certifications and a code of ethics have to be part of the mix beginning with encryption.
18 days ago
Can blockchain’s immutability survive GDPR’s right to be forgotten?
"The conflicts between the GDPR and the technical realities of blockchains raise major legal considerations for companies seeking to implement blockchain solutions that involve the personal data of EU citizens."
data  privacy  identity  regulation  blockchain  gdpr 
18 days ago
Adobe: Experiencing the experiential, part one
"The Adobe Experience Cloud Summit 2018 in March was a clear indication of how far Adobe has come in the past two years and how far it has to go. I look at the event, the strategy, the messaging, the program, and the experience itself to see if Adobe can truly make the claim it is in the business of helping businesses create experiences. True or false? Find out"
18 days ago
Disruption infatuation? No. Cloud apps? Yes. Why DataStax bet on the hybrid cloud
"My last talk with DataStax CEO Billy Bosworth left us with unfinished business. We address that by poking holes in disruption infatuation. Bosworth makes his case for a different model: transformative cloud apps powered by a hybrid cloud."
devops  nosql  and  the  open  source  stack  retail  e-commerce  omni-channel 
20 days ago
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