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Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story
"The CX hype at Adobe Summit day one was no surprise. Adobe countered that hype by featuring customers making digital moves - none more persuasive than Chegg. Here's my day one analysis."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
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