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Adobe Summit 2019 – how Avianca Airlines is facing the transformation challenge
"With all the hype around customer experience at Adobe Summit, it's time to put it to the test. Here's what I learned from the CTO of Adobe customer Avianca Airlines about their ambitious transformation project."
crm  and  customer  experience  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
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