"This week: with GDPR looming, Facebook sits on the regulatory hot plate. Plus: a rebuttal of Microsoft's Windows divisional dissolve. SAP finally announces its licensing updates, which we dissect. And: I'm in the whiffs section again."

"When the definition of XaaS, or Everything-as-a-Service, focuses on moving IT to the cloud, it overlooks the disruptive effect of being digitally connected"

"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."

"Continuous digital connection sets up a virtuous cycle of engage, monitor, improve at the heart of the XaaS Effect and the shift to Everything-as-a-Service"

"The long-awaited HANA migration of SAP SuccessFactors is taking place this year. Hang on. wasn't it meant to have happened last year?"

"Convincing your oil and gas organization to go cloud isn't always easy. OFSi's IT manager told me how he made the move to Acumatica - and how he used dashboards to get buy-in. Next up: connected manufacturing and robotic arms."

"Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights."

"Leading enterprise cloud vendor ServiceNow has an incredibly complex cloud architecture, for which it is using automation and MariaDB."

"Long awaited, the Dropbox IPO is now on, giving a first peek at finances and operations at the file-sharing and cloud collaboration pureplay."

"When you're a top London tourist attraction as well as a store, doing online retailing right becomes a significant challenge."

"Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI - 5 digital enterprise trends converge in the future of coaching networks."

"Recently I assembled my “Top 15” list of Sales & Marketing mistakes SaaS startups make as things start to take-off. We’ve touched on quite a few of these before on SaaStr (will link to them), but I thought this might be a helpful checklist to challenge your thinking at a minimum."

"Maybe the biggest AI risks are to do with people becoming complacent as a result of over-automation and hyper convenience"

"Oracle launches autonomous PaaS and extensions to its SLA and data center network - another step towards building a dominant information utility."

"The latest RightScale State of the Cloud survey shows a rapid rise in enterprise spend on public cloud, notably Azure and AWS, while private cloud declines"

"AI advances up the Oracle cloud stack as autonomous PaaS joins its cloud platform alongside the already launched autonomous database"

"A Cisco report detailing forecast data center growth demonstrates clear trajectories for buyers to consider. There will be some tricky decisions though and industry decisions might be harder still."

"The holy grail of business model sustainability can no longer depend on past success. Here are factors that will help in transitioning to the new normal."

"BLD Brands needed a new cloud ERP platform. Live at the Acumatica Summit 2018 in Nashville, their new CEO told me how he did it - including vendor evaluation, impressing auditors, and why crawl -> walk -> run makes sense for ERP."

"Being a CFO of a concrete company with no visibility into inventory across locations isn't fun. Dakota Red's CFO changed all that with a move to Acumatica. But could a cloud ERP move address his company's vertical needs?"

"Investors in free markets like outsize rewards. In that context, investing in sustainability makes more sense than investing in 4IR. Here's why."

"SAP didn't disappoint in its Q4 FY2017 numbers but then it didn't excite either. But there are still questions worth the asking. "

"If anything is more important than trust in your corporate values heirarchy, then you're in trouble. But what is trust? Important debate at the World Economic Forum."

"Facilitating the rapid response to newly exposed security holes is a compelling argument for taking a systematic, automated approach to applications and IT systems. However it’s but one advantage of many."

"In 10 steps, MuleSoft founder Ross Mason explains how to APIfy enterprise IT to align with emerging trends towards serverless and conversational computing."

"Will mainframes remain relevant to financial services firms as cloud computing becomes more reliable, flexible and cost-effective?"

"This week: Why PaaS and infrastructure automation matter against threats like Spectre and Meltdown. Also: SEO for 2018, connected car dilemmas, and Davos versus the enterprise. Your whiffs include a slew of whiffy awards, and Facebook's navel-gazing Newsfeed overhaul."

"Salesforce and Oracle are emerging as leading competitive platform plays. Here is an outline of what it means."

"Are customers seriously lining up to get off Oracle database? That's the implication from one media source."

"The Meltdown-Spectre incident demonstrates, the need for rapid, repeatable infrastructure updates."

"Oracle CEO Mark Hurd tells industry analysts how the failings of the past 20 years have created customer demand for a 'huge' transformation of enterprise IT."

"This deal creates a Cloud ERP vendor of consequence. Both vendors utilize Salesforce’s Force.com platform. Traditional ERP vendors (e.g., SAP) and newer cloud-only ERP vendors (e.g., Plex) will see a bigger competitor. Customers should see no major changes for the time being."

"Is our future bright or dark in an era of data capitalism? Digital government has a pivotal role in turning citizens into tomorrow's empowered subscribers."

"Companies without platforms will struggle to compete - says Acumatica's Ajoy Krishnamoorthy. But not all platforms are created equal. The emergence of the Open API initiative provides guidelines and opportunities."

"This week: debating the future of digital. Are we headed towards empowered subscribers or disempowered plebes? And: a contrarian blockchain piece ruffles marketing feathers. Your whiffs include several reader contributions."

"Sensei Labs thinks project management tools are either broken or limited. They think they have the answer with living documents and automated alerts. But can they overcome the user adoption challenge?"

"Brexit, diversity, broadband and Trump - items on Stuart's 2017 look back."

"With 2018 in sight, Jon Reed takes a look back at highlights from the departing year on diginomica."

"Conversational computing, enterprise collaboration and XaaS - everything as a service - stood out among the big themes for Phil in 2017"

"FedEx's 2017 will be remembered for the TNT cyber-attack, but it's heading into 2018 on growing e-commerce and a lively innovation agenda."

"2017 is almost at an end; 2018 is around the corner. In the second of our annual reviews of the highlights of the year, Dennis Howlett offers his personal picks of the best of diginomica 2017. Customer stories feature heavily."

"Oracle handed in some strong quarterly numbers yesterday, but Wall Street sent the share price down as its appetite for cloud growth wasn't fed."

"At SAP TechEd Barcelona, CTO Björn Goerke hit the deck in search of the intelligent enterprise. Diginomica did the same when we caught up with Goerke in a frank Q/A session. Here's five highlights - including Leonardo and consumption pricing."

"Cloud vendor ServiceNow has historically struggled to define itself in a market where HR, CRM and ERP rule - but that’s changing."

"Several candid meetings at SAP TechEd Barcelona brought clarity to SAP's blockchain direction. Here's what I learned from SAPs Torsten Zube - and my analysis of SAP's approach."

"Microsoft cosies up to Linux in Azure while trying to pin down and make sense of technology’s latest slippery eel, quantum computing."

"I usually dread the next digital transformation report to land in my inbox. But it's different when I hear from Brian Solis of Altimeter Group. Here's our latest back and forth - with some surprising data to chew on."

"Day One of Dreamforce and CEO Marc Benioff wants his Ohana to blaze fresh trails."

"It was no surprise to see a debate break out about the role of blockchain in the enterprise at Connected Enterprise 2017. After the debate, Hyperledger Executive Director Brian Behlendorf gave me his rebuttal - and his views on Hyperledger's progress."

"Recent acquisitions, technology advances and other events are triggering a re-examinations of the vendor relationship by channel partners. What are the best partners thinking?."

"Conventional wisdom says you should protect your data by keeping it close. In reality, it's more secure with SaaS companies, says New Relic's Lee Atchison"

"Attempting to predict the thrust of Dreamforce 2017 means understanding the mind of Marc Benioff and the black swan that is Salesforce. Here's one attempt."

"Tableau Conference sparked a news flurry, from Hyper to Maestro. Who better to make sense of the news - and the BI roller coaster ride - than Tableau Tableau CPO Francois Ajenstat? Our focus: Tableau at enterprise scale."

"Nabeel Mahmood says the choice of a new ERP system from Infor was led by the needs and goals of internal business units at the Californian packaging company, not the IT team."

"This week, Sage Intacct previewed Pacioli, their new AI bot and digital assistant. Questions loomed - after the keynote, we got some answers. I also picked up advisory for AI finance projects."

"The real story behind Workday Rising is in how Workday will evolve now that it has arrived at a juncture in its growth. Will it persevere or lose its way?"

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Not just bubble wrap – Sealed Air aims to sell knowledge with SAP Hybris Derek du Preez
4:21am
Not just bubble wrap – Sealed Air aims to sell knowledge with SAP Hybris
Today, October 18th 4:21am
· Derek du Preez
· cloud platforms - infrastructure and architecture
crm and customer experience
digital enterprise in the real world
e-commerce
retail e-commerce and the omni-channel
use cases

Naveen Kandasami, global IT executive director at Sealed Air, explains how the company is standardising and transforming with SAP Hybris."

"Carsten Thoma, president of SAP Hybris, gives us his rundown on the company’s focus for creating an enablement and engagement platform."

"Customer experience is easily broken. But will AI, voice and bots make a difference? Not if we take a "tools will save us" mentality, says Bernard Chung of SAP Hybris."

"If Workday is able to push deep into vertical markets then it cements its position in ways that have proven hard for competitors. Is this feasible?"

"Every aspect of accounting processes, reports, curriculum and work is impacted by new technology. More changes are coming. How will the profession and academia respond?"

"Larry Ellison’s recent Oracle OpenWorld performance must be viewed in the context of a longer history in which he was for cloud computing before he was against it. And before he knew it."

"Oracle's cloud epiphany at OOW17 has come late in the day, but don't dismiss it as bluster - this is a genuine conversion to the cause"

"At OOW17 Oracle has hit a tipping point of cloud innovation. I asked co-CEO Mark Hurd whether customers risk falling behind if they can't keep pace."

"it's ten years since I was last at Oracle OpenWorld but OOW17 is an auspicious year to return and see the vendor open up the throttle on its cloud journey"

"Larry Ellison wants to eliminate human labor and in the process eliminate human error and he's going to do it at half the price that Amazon would. Oracle OpenWorld is underway!"

"Analyzing machine logs reveals all the secrets of every operation every computer ever undertakes. Splunk is now talking machine learning, AI and the addition of mainstream Biz Ops."

"Taking a bet on The New was a good gamble for Accenture and has left CEO Pierre Nanterme excited, to say the least."

"No brand would object to generating more user-generated content - but it's not that easy. At Shop.org 2017, Carhartt shared how they upped their UGC game, and why it matters."

"gital government and public services
iot robotics and ai

Use case exemplars were the order of the day to support the inevitable product pitches from various Microsoft execs at Ignite 17."

"During his Controlling 2017 keynote, Alta Via's Jeff Klabish breathed new life into change management by tying it into the urgency of disruption and global instability."

"With SAP TechEd season almost upon us, it's a good time to pose the questions SAP needs to answer. I also have views from SAP's Robert Enslin on SCP and integration - and a fresh S/4HANA podcast."

"Every application and service used needs the potential to communicate and collaborate with every other application and service, as and when required. This is to role that VMware sees for itself."

"Oracle smooths its customers' path to cloud and autonomous database with contracts to bring your own license for PaaS and upfront universal credits."

"Oracle smooths its customers' path to cloud and autonomous database with contracts to bring your own license for PaaS and upfront universal credits."

"Turns out modern ERP plays a key role in digital change after all. At the Acumatica R2 launch event, fresh customer stories showed what a journey to modern ERP looks like."

"Oracle and Apple's announcements last week appear to be strong signals that we are entering the end of a K-wave. Here's why."

"Cloud revenues up 51% year-on-year, but Wall Street is cool on lower-than-expected second quarter outlook. But first, OpenWorld and self-driving databases."

"Acumatica, now 9 years old, is a cloud ERP teenager on a growth spurt. How are they doing? We got an up close look at the Acumatica 2017 R2 launch event."