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Bank of America CEO – digital-only is not the way to go in banking
"Bank of America is investing in a combination of digital innovation, platform consolidation and branch expansion. "
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech 
5 hours ago by jonerp
How Heroku built its self-service analytics future on the Looker platform
"In 2013, Heroku gave Michael Schiff a job offer he couldn't refuse. But could he build the kind of analytics platform today's business users would embrace - and avoid BI bottlenecks? At Looker JOIN 2018, Schiff shared his story."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
yesterday by jonerp
Huawei Connect 2018 – the smart police are coming
"A final report from Huawei Connect in Shanghai, as the vendor pushes a vision of smart safety and security."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  iot  robotics  ai  machine  intelligence  regulation  security 
yesterday by jonerp
Global Emancipation Network tackles human trafficking crisis with Splunk
"Splunk is putting its skills to good use with the Global Emancipation Network’s efforts to expose human traffickers and choke off their business"
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture 
4 days ago by jonerp
SAP Customer Experience CTO explains why YaaS was retired in favour of Cloud Platform Extension Factory
"Moritz Zimmermann admits that SAP got it wrong initially, mistaking YaaS For a start-up development platform, when in fact, it’s enterprises that want to make use of microservices in the cloud. "
cloud  platforms  -  infrastructure  and  architecture 
5 days ago by jonerp
Aera CEO Laluyaux – AI, self-driving and why it’s time to stop being excited by old enterprise software ‘innovation’
"A catch-up with Frederick Laluyaux, CEO of Aera, covers a lot of ground."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  iot  robotics  ai  machine  intelligence 
10 days ago by jonerp
SAP TechEd day one, burning questions edition – beaming up serverless ERP and the ABAP PaaS
"SAP TechEd day one featured news announcements that implied a more open SAP. Serverless ERP, ABAP on the SAP Cloud Platform - we're a long way from NetWeaver. But big questions remain. Here's my illustrated day one review."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  iot  robotics  ai  serverless 
13 days ago by jonerp
Inforum 2018 – Flint Hills Resources shares how to pull off a rapid CloudSuite Financials implementation
"Contrary to some marketing messages you might see, SaaS ERP implementations are not easy. At Inforum 2018, I attended a presentation from a CloudSuite Financials customer that showed how they pulled off a go-live in ten months. The lessons are instructive."
"cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
15 days ago by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
15 days ago by jonerp
Web founder Berners-Lee rallies Solid rebellion against digital empires
"WorldWide Web creator Sir Tim Berners-Lee launches Inrupt to foment Solid citizen data rebellion against digital empires of Facebook, Google and others"
cloud  platforms  -  infrastructure  and  architecture  data  privacy  open  source  user  experience 
16 days ago by jonerp
Dreamforce 2018 – Keith Block on integration, innovation and life as a co-CEO
"As Dreamforce begins to wind down, I had the chance to sit down to chew the fat with co-CEO Keith Block on a variety of Salesforce-related topics."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  financial  services  fintech  hcm  the  future  of  work  iot  robotics  ai  retail  e-commerce  omni-channel  df18 
17 days ago by jonerp
Dreamforce 2018 – it’s all about integration, says Salesforce product chief Bret Taylor
"In an exclusive diginomica interview, Salesforce President and CPO Bret Taylor talks integration and Lightning, MuleSoft, Customer 360, Quip, Einstein Voice."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  machine  intelligence  ai  user  df18 
20 days ago by jonerp
Dreamforce 2018 – rethink how to budget for Salesforce, says Bluewolf
"As Dreamforce gets underway, the annual State of Salesforce report from Bluewolf sets the scene."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  df18 
21 days ago by jonerp
Cloud repatriation – the latest push back to public cloud is analyst vaporware
"Cloud repatriation is the latest analyst inspired taking point among on-premise diehards. But is it real?"
cloud  platforms  -  infrastructure  and  architecture 
26 days ago by jonerp
Book review – Dreams and Details, Jim Snabe’s insights into SAP’s business transformation
"Jim Snabe, former co-CEO SAP, board chair Maersk and vice chair Siemens along with Danish national volleyball coach Mikael Trolle offer a model for business transformation. Does it success?"
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise 
4 weeks ago by jonerp
Four SMB views on why you need a fast-moving business system
"Agility, speed and a fast-moving business system are key to SMB success, according to four Zoho customers who spoke at an event in London this week"
collaboration  sharing  and  digital  productivity  crm  customer  experience  transformation  -  frictionless  enterprise  use  cases 
4 weeks ago by jonerp
Tibco Labs and the Blockchain Experiment – cue scary music!
"Project Dovetail is aimed at building bridges between Blockchains and, further out, sticking them together in collaborative environments that make practical sense in business terms"
cloud  platforms  -  infrastructure  and  architecture 
4 weeks ago by jonerp
Engagement, functions, resources – a connected digital enterprise architecture
"Connected digital technologies are reshaping enterprise architectures around a platform of engagement functions & resources to support next-gen applications"
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  devops  nosql  the  open  source  stack  frictionless  enterprise  xaas 
4 weeks ago by jonerp
Meltwater pivots to let data scientists loose on the world’s biggest business dataset
"Media intelligence provider Meltwater pivots to a platform strategy with Fairhair.ai, opening its huge dataset of online business content to data scientists"
cloud  platforms  -  infrastructure  and  architecture  digital  content  marketing  machine  intelligence  ai  social 
5 weeks ago by jonerp
The Blockchain Paradox – or why we can’t agree on anything
"The hype over the blockchain has created the Blockchain Paradox. I explain how this manifests, what it means and where it goes."
digital  transformation  -  frictionless  enterprise  blockchain 
6 weeks ago by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
6 weeks ago by jonerp
HPE and HP Inc – when breaking up works out for the best
"HPE and HP Inc are thriving in the post break-up years. Just those tariff concerns to deal with now..."
cloud  platforms  -  infrastructure  and  architecture  financial  services  fintech  internet  of  things 
6 weeks ago by jonerp
Intel is not ceding the AI chip market to NVIDIA – takes on GPUs with a multi-faceted strategy
"Intel has finally come out with a broad and sweeping strategy that addresses the burgeoning AI market. Can it deliver? We look at the strategy, acquisitions, and roadmap that back up the rhetoric."
cloud  platforms  -  infrastructure  and  architecture 
7 weeks ago by jonerp
AstraZeneca reveals the data engine behind their cloudy business transformation – a Talend use case
"Too often, use cases from tech vendors focus solely on the tech results. But at Talend Connect, the AstraZeneca team told a very different story. It's about business collaboration and trust, not just data quality and scale.?
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
7 weeks ago by jonerp
Cloud ERP success requires more than a go-live – the debate continues
"My piece on extracting value from cloud ERP generated some tough questions from readers. Here's the top issued raised - and my responses."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  transformation  frictionless  enterprise 
8 weeks ago by jonerp
CF Industries on their move to S/4HANA Cloud – “We’re not cloud-first; we’re business-first”
"Debates on the virtues of cloud ERP will be settled by customers. CF Industries VP and CIO Tom Grooms gave a straight shooting view of the dangers of code customization - and how he's planning for growth with S/4HANA Cloud."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
8 weeks ago by jonerp
The tech project survival guide
"With high profile tech project failures featuring prominently, it's time to dust off your survival guide."
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise  hcm  the  future  of  work 
8 weeks ago by jonerp
We need to talk about organizational change management
"Unless we put people at the center of change management projects then we're doomed to fail in our digital efforts. It's uncomfortable but it's a topic that has to be faced once and for all."
digital  transformation  -  frictionless  enterprise  future  of  work  talent  management 
8 weeks ago by jonerp
Cloud ERP isn’t a handshake deal – it’s a value extraction challenge. Here are the stages.
"Cloud ERP benefits don't just happen - you have to earn them. Here's the value stages I've charted from years of customer interviews - and the debates I've had about them."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
9 weeks ago by jonerp
Understanding Intel’s multipath data-centric high wire act
"Intel didn’t completely pull off such a hat trick, but I admire the attempt. The more significant question is whether it all made sense or was merely an attempt to shift the conversation away from speeds, feeds, benchmarks and nanometers."
cloud  platforms  -  infrastructure  and  architecture 
9 weeks ago by jonerp
Forget cloud vs edge. It’s the connections, stupid
"Thinking in terms of cloud vs edge is a false dichotomy. Connections are at the heart of cloud computing, leading to XaaS and frictionless enterprise"
cloud  platforms  -  infrastructure  and  architecture  frictionless  enterprise  xaas 
9 weeks ago by jonerp
Mastercard going digital? Table stakes. Finding new markets? Priceless
"Payment network Mastercard sees digital transformation as an opportunity to explore new technology-enabled channels and find new markets."
digital  transformation  -  frictionless  enterprise  financial  services  and  fintech  use  cases 
9 weeks ago by jonerp
The power of a developer community – you can’t succeed in cloud ERP without one
"Most companies still have a divide between business users and developers. Is that why so few cloud ERP shows have hackathons? Acumatica platform evangelist Mark Franks shares how to energize developers and bring business users into the mix - from hackathons to online engagement."
acumatica  cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  devops  nosql  the  open  source  stack  partner  zone 
11 weeks ago by jonerp
Google Cloud Platform sets the scene to remove barriers between IT and business
"AI may be Google Cloud's future, but containers, serverless functions and other mundane infrastructure are the present, serving as the key that gets Google inside the gates of enterprise IT. More important it ups the game for IT and the business to deliver value."
cloud  platforms  -  infrastructure  and  architecture 
11 weeks ago by jonerp
Cloud Next 18 – Google moves up the AI stack into enterprise apps
"Introducing contact center and recruitment solutions today, Google Cloud signals its move up the AI stack to compete in the enterprise apps space."
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  machine  intelligence  ai  talent 
11 weeks ago by jonerp
SAP shows healthy Q2 FY 2018 cloud revs, ups outlook – a call with Luka Mucic, CFO
"SAP comes off Q2 FY2018 in good shape and with a healthy outlook but there are still plenty of questions it needs to answer."
brexit  cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  hcm  the  digital  future  of  work  earnings  report 
12 weeks ago by jonerp
The boy stood on the burning deck – M&S troubles go on
"M&S is a 'burning platform' says chairman Archie Norman - but can the ship be saved?"
digital  transformation  -  frictionless  enterprise  retail  e-commerce  and  the  omni-channel 
july 2018 by jonerp
OpenText CEO opens up on organic growth ambitions
"At this week’s Enterprise World event in Toronto, the acquisition-hungry enterprise information management company showcased new offerings and areas of focus that may help it unlock new sales."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai 
july 2018 by jonerp
Are peer review sites impacting the large enterprise buyer? TrustRadius says yes
"The impact of peer review sites on B2B buyers is no longer debatable. But does that influence extend to the large enterprise? And is it fair to compare the role of analysts to the Kardashians? Those were some of the items I debated with the TrustRadius team."
crm  and  customer  experience  digital  transformation  -  frictionless  enterprise  user 
july 2018 by jonerp
Does ERP, field service and asset management add up to operational IoT? An IFS analysis
"The pursuit of truly modern ERP keeps plenty of vendors up at night. But there are many flavors of modern to consider. IFS thinks it has right mix of ERP, field service, and enterprise asset management - but does it add up to operational IoT? Here's my review."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  internet  of  things  manufacturing 
july 2018 by jonerp
Containers and serverless functions – a modern architecture needs both and more
"When we talk containers and serverless, I'm conscious that we live in a fashion-driven technology world. But given the pace of both development and adoption is it a binary choice for the enterprise developer?"
cloud  platforms  -  infrastructure  and  architecture 
july 2018 by jonerp
VMware clambers on the container bandwagon
"VMware’s latest gambit as it morphs into a SaaS company."
cloud  platforms  -  infrastructure  and  architecture 
july 2018 by jonerp
AWS, HPE, Red Hat on 8 secrets of customer success with your SaaS vendor
"FinancialForce PSA customers AWS HPE and Red Hat talk about working with Customer Success Managers to get the best results from your SaaS vendor"
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  frictionless  enterprise  professional  services  use  cases  xaas 
july 2018 by jonerp
Enterprise hits and misses – fighting through digital nightmares; IT does matter after all
"This week - fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all - but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious."
digital  skills  and  training  transformation  -  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
july 2018 by jonerp
FinancialForce Community Live in review – talking servitization, pros/cons of Salesforce platform and more
"FinancialForce Community Live raised great questions on servitization, platform and go-to-market for us to hash out. After the show, I sat down with Brian Sommer and dissected what we learned. Here is the embedded podcast, along with show notes organized by topic."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  the  new  professional  it  as  a  service  event  reports 
july 2018 by jonerp
McKinsey – the digital skills gap will get worse as cognitive automation intensifies
"The IT skills shortage is a topic notorious for the inflation of hot air. But there is plenty to digest in a new McKinsey report on the impact of automation. The data prompts a digital skills wake up call - but are we up to the task?"
digital  skills  and  training  transformation  -  frictionless  enterprise  hcm  the  future  of  work  new  professional  it  as  a  service 
july 2018 by jonerp
8 ways to wake up from the digital nightmare and succeed
"Going digital is tough and yet there are ways to do so. It means taking bold steps. Are you willing to do so?"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  xaas 
july 2018 by jonerp
Salesforce puts its money where its mouth is with $1 million pledge for families separated at the U.S. border
"Salesforce CEO Benioff moves to reassure staffers about the firm’s relationship with U.S. border agencies."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  diversity 
june 2018 by jonerp
Enterprise hits and misses – Intel confronts itself; robots come as a service while humans reconfigure
"This week - Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch."
cloud  platforms  -  infrastructure  and  architecture  digital  skills  training  frictionless  enterprise  machine  intelligence  ai  robotics 
june 2018 by jonerp
Dataworks Summit – Big Data meets multi-cloud
"At Dataworks Summit Hortonworks pushes a federated, data-anywhere vision."
cloud  platforms  -  infrastructure  and  architecture 
june 2018 by jonerp
Beyond Sapphire Now – DSAG on how SAP licensing must evolve
"SAP licensing and indirect access took a back seat at Sapphire Now. But as Andreas Oczko of DSAG explains, this is far from over. In this diginomica exclusive from Orlando, Oczko gave his view on SAP's document pricing announcements - and what needs to happen next."
digital  enterprise  in  the  real  world  transformation  -  frictionless  governing  identity  privacy  and  security 
june 2018 by jonerp
Oracle’s cloudy “nothing burger” makes Wall Street suspicious
"Oracle turned in positive quarterly and full year numbers, but Wall Street got the vapors about a change in how earnings are reported."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  hcm  the  digital  future  of  work 
june 2018 by jonerp
The five things SAP must do next to find success in the cloud
"SAP is at a pivotal juncture in its cloud journey but it must step up its game in five key areas if it's going to make a success of it."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture 
june 2018 by jonerp
Workday’s Bhusri points to Aon milestone as fiscal 2019 gets off to a strong start
"Workday gets fiscal 2019 off to a strong start, but CEO Aneel Bhusri remains pragmatic about progress."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  hcm  the  digital  future  of  work  machine  intelligence  ai 
june 2018 by jonerp
Can IT finally deliver innovation without busting its own budget? Docker’s CEO says yes.
"Industry watchers were surprised to see Steve Singh, formerly of Concur and SAP, take the CEO mantle at Docker. But as Singh explained during our sit down at Talend Connect, he couldn't pass up the chance to fundamentally change how apps are built and delivered."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  transformation  frictionless  enterprise 
may 2018 by jonerp
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
may 2018 by jonerp
Salesforce World Tour – Benioff calls for ‘GDPR-US’
"Salesforce CEO Marc Benioff reckons the time is ripe for U.S. data privacy laws akin to GDPR - and it’s not a sudden conversion to the cause."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  data  privacy 
may 2018 by jonerp
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
may 2018 by jonerp
Time to get your digital mojo together – right? How?
"HfS is on the One Office warpath once again. This report provides useful pointers to the best and worst in what passes for digital transformation. But it's not without critique."
digital  transformation  -  frictionless  enterprise  xaas 
may 2018 by jonerp
Appian’s application ambitions – making low code a competitive advantage
"Matt Calkins claims that where Salesforce leads, Appian can not only follow, but tap into opened-up market opps."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack 
may 2018 by jonerp
Connect18 – Salesforce CEO Marc Benioff on what happens next with MuleSoft
"With its acquisition of MuleSoft complete, Salesforce CEO Marc Benioff gave the audience at Connect 18 a taste of how things will change"
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  data  privacy  devops  nosql  the  open  source  stack 
may 2018 by jonerp
Knowledge18 – ServiceNow is no longer an ITSM platform, it’s an experience platform
"It has been an interesting couple of days at its Knowledge18 in Las Vegas. Here’s a dive into why ServiceNow is hitting the right notes in the enterprise."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  it  service  management  new  professional  as  a 
may 2018 by jonerp
How Volac is milking its way to connected manufacturing with IFS ERP
"Whether you're a dairy farm or an automaker, manufacturing is changing. At IFS World 2018, Volac shared the impact of manufacturing ERP. We also talked about IoT - and Volac's moves towards connected manufacturing."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
may 2018 by jonerp
Marketing Nation 2018 – CEO Steve Lucas outlines his platform for growth
"The Marketo boss outlines his vision of an ‘engagement platform’ that appeals to both marketing and sales professionals, at companies of all sizes."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  social 
may 2018 by jonerp
New York Times ‘leans in’ to create a cloud-native culture
"The New York Times had been running its own data centers, but has since shifted to AWS and Google Cloud, prompting a cloud-native approach."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  use  cases 
may 2018 by jonerp
Enterprise hits and misses – Domino’s vs McDonald’s in digital, Google vs Microsoft in the cloud
"This week: Domino's is winning in digital, McDonald's not so much. Google wants Microsoft's enterprise cloud business, and blockchain's supply chain limitations are assessed. And: ridiculous whiffs, including premature project celebrations."
cloud  platforms  -  infrastructure  and  architecture  hits  misses  iot  robotics  ai  retail  e-commerce  the  omni-channel 
may 2018 by jonerp
Rip and replace your RDBMS? No – build cloud apps instead. A chat with DataStax CEO Billy Bosworth
""Rip and replace your RDBMS" might make for a sexy headline, But DataStax CEO Billy Bosworth has a different agenda. Here's an update on DataStax's own CX shift - and how their customers build "right now" cloud apps."
crm  and  customer  experience  devops  nosql  the  open  source  stack  digital  transformation  -  frictionless  enterprise 
may 2018 by jonerp
EPM in action – the Anaplan and Anaplan Hub update
"The EPM market is in growth mode, and so is Anaplan. But with a new leadership team, new partners and a changing revenue mix, there's a lot to consider. Brian Sommer shares his Anaplan Hub takeaways."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
april 2018 by jonerp
A pivotal week for Cloud Foundry, Pivotal Software
"PaaS stacks remain the smallest segment of the XaaS taxonomy, but the Cloud Foundry PaaS story is compelling."
cloud  platforms  -  infrastructure  and  architecture 
april 2018 by jonerp
Five reasons Oracle loves NetSuite – and vice versa
"Oracle and NetSuite both seem pretty pleased with the outcome of their merger - here are five reasons why the partnership is working for both sides"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture 
april 2018 by jonerp
SAP McDermott – “We are going to rebrand the whole CRM category!”
"Some thinly-disguised sabre-rattling in Salesforce's direction from SAP CEO Bill McDermott as he pitches plans to own the CRM market."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience 
april 2018 by jonerp
SAP addresses the questions on its licensing and auditing news – an influencer event analysis - by @jonerp
"Hot on the heels of SAP's major licensing and audit announcements, a group of analysts and influencers found ourselves in New York City with the chance to press the issue in person. Here's my analysis - but grab a beverage and a comfy chair first."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
april 2018 by jonerp
Enterprise hits and misses – GDPR looms, Facebook squirms, and SAP gets direct about indirect
"This week: with GDPR looming, Facebook sits on the regulatory hot plate. Plus: a rebuttal of Microsoft's Windows divisional dissolve. SAP finally announces its licensing updates, which we dissect. And: I'm in the whiffs section again."
cloud  platforms  -  infrastructure  and  architecture  data  privacy  governing  identity  security  hits  misses  regulation 
april 2018 by jonerp
SAP Indirect Access new policies aid transparency, users remain uncertain
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  indirect  access  pricing 
april 2018 by jonerp
The missing word that adds new meaning to the definition of XaaS
"When the definition of XaaS, or Everything-as-a-Service, focuses on moving IT to the cloud, it overlooks the disruptive effect of being digitally connected"
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  it  service  management 
april 2018 by jonerp
Robotic process automation practitioners share sixteen hard-won lessons
"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."
digital  skills  and  training  transformation  -  frictionless  enterprise  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
Engage, monitor, improve – the virtuous cycle at the heart of the XaaS Effect - by @philww
"Continuous digital connection sets up a virtuous cycle of engage, monitor, improve at the heart of the XaaS Effect and the shift to Everything-as-a-Service"
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  content  marketing  frictionless  enterprise 
march 2018 by jonerp
It’s back on – SAP SuccessFactors HANA migration take 2 - by @philww
"The long-awaited HANA migration of SAP SuccessFactors is taking place this year. Hang on. wasn't it meant to have happened last year?"
cloud  platforms  -  infrastructure  and  architecture  hcm  the  digital  future  of  work 
march 2018 by jonerp
From legacy distrust to robotic arms and executive dashboards – OFSi’s cloud ERP story - by @jonerp
"Convincing your oil and gas organization to go cloud isn't always easy. OFSi's IT manager told me how he made the move to Acumatica - and how he used dashboards to get buy-in. Next up: connected manufacturing and robotic arms."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
march 2018 by jonerp
Finance and healthcare tower as Salesforce officially breaks $10 billion run rate - by @whostu
"Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  content  marketing  financial  services  fintech  healthcare  transformation  iot  robotics  ai 
march 2018 by jonerp
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