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jonerp : agreements   9

5 Commercial Terms to Address in Workday Negotiations
"In an ideal world, you could obtain a current and complete price list, but Workday keeps this close to the vest and will not readily provide an itemized price list. However, they have provided customers with some level of visibility into list prices, so it is worth pressing Workday to at least provide the list price for each product listed in their proposal.

Ambiguous price lists are common among vendors, but unlike many other ERP providers, Workday’s list prices can vary per product"
workday  commercial  terms  contract  negotiations  renewal  enterprise  agreements  it  sourcing  vendor  management  licensing  negotiation 
6 weeks ago by jonerp
The High Cost of Anxiety in Negotiations
"Given how many agreements Oracle, SAP, Salesforce and other top-tier suppliers negotiate every year, it is no wonder they get anxious when it comes time to hammer out the final details of contract documents and statements of work. From delivering excessive data points on irrelevant topics, to building massive complexity into pricing and licensing policies, to making every offer a “special offer,” these companies know how to lean on potential clients and existing customers."
contract  negotiations  crm  enterprise  agreements  erp  licensing  negotiation  leverage 
september 2018 by jonerp
Dancing with Salesforce: Make Sure to Stay in Step
"Customers should keep Salesforce’s recent actions in mind as they prepare for their renewals. By anticipating these tactics, customers can shift the focus of these preemptive renewal conversations to what matters to them, the customer, and away from what matters most to Salesforce. Customers should set the agenda for these renewal discussions to ensure the conversation is productive and focused appropriately"
contract  negotiations  salesforce.com  cloud  agreements  renewal  licensing  negotiation  saas  salesforce  sfdc 
august 2018 by jonerp
SaaS Matters: Key Caveats for SaaS Contracting
"In these cases, enterprises should challenge their various SaaS vendors to include the ability to scale up and down as needed during the term of the Cloud subscription agreements. That means, as usage decreases, SaaS vendors should provide the customer the ability to reduce the commitment to align with actual need at that point in the term, with a corresponding reduction of the fees or a credit towards future usage."
cloud  contract  negotiations  uncategorized  agreements  microsoft  on-premise  oracle  saas  salesforce  sap  servicenow  workday 
april 2018 by jonerp
No Grumpy Humans and Other Site Reliability Engineering Lessons from Google
'It’s about building credibility for the long term. That’s the fundamental element that makes the SRE role work, she told New Relic’s Matthew Fleming, in a talk about what others may learn from her SRE experience at Google. “You really won’t get anywhere with a product development software engineering team if you walk in there and say, ‘You’re doing A, B, and C wrong, like you must fix this,’” she said."
analysis  case  study  events  top  stories  futurestack  2017  google  service  level  agreements  objectives  shadow  it  site  reliability  engineering 
october 2017 by jonerp
3 Keys to Negotiating Successful Cloud Agreements
"In the SaaS category, vendors such as Salesforce.com have been quite successful in gaining significant market share in Customer Relationship Management (CRM) as organizations and their respective sales branches have often led with CRM to start their journey into the cloud. In the Human Capital Management (HCM) space, vendors such as Workday, SAP (through its acquisition of SuccessFactors), and Oracle (through its acquisition of Taleo) are aggressively pushing their cloud-based offerings to the market."
cloud  ibm  it  sourcing  oracle  salesforce.com  sap  workday  agreements  contract  negotiations  licensing  negotiation  saas 
september 2017 by jonerp
Existing Service Providers – What’s Your Cost of Incumbency?
"If you’re like most companies we advise you’re already focused on quantifying the next round of savings initiatives you’re willing to commit to and you’re beginning to identify where and how you’ll realize those savings. You may have even found some success in prior years in looking for savings with your existing services providers."
application  management  services  erp  program  system  integrators  enterprise  agreements  implementation  it  savings 
august 2017 by jonerp
An Open Letter to Database Administrators: Be the DBA of the Future!
"Now that everyone in IT, including the CIO, realizes the significance of the challenges associated with the database change process, DBAs need to take part in the creation of the solution. And that solution must be able to handle the rapid increase in the number applications and the subsequent smaller, more frequent releases."
analysis  contributed  op-ed  research  top  stories  data  database  definition  language  datical  devops  quality  assurance  service  level  agreements 
march 2017 by jonerp
Salesforce on track to being the cloud crm provider with the lowest carbon emissions - by @tomraftery
"So barring any huge spikes in Salesforce’s energy requirements this year, it looks like they are on track to being the cleanest of the large cloud CRM providers. In case you are interested in other cloud computing companies purchases of renewable energy, I charted a few of them based on their submissions to the CDP for 2015 – see below"
featured  posts  technology  software  cloud  power  purchase  agreements  ppas  renewable  energy  salesforce  vppas  wind 
january 2016 by jonerp

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