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Kellblog's 10 Predictions for 2020
"Blockchain, as an enterprise technology, fades away. HIT. While I hate to my find myself on the other side of Ray Wang, I’m personally not seeing much traction for blockchain in the enterprise. Maybe I’m running with the wrong crowd. I have always felt that blockchain was designed for one purpose (to support cybercurrency), hijacked to another, and ergo became a vendor-led technology in search of a business problem. McKinsey has a written a sort of pre-obituary, Blockchain’s Occam Problem, which was McKinsey Quarterly’s second most-read article of the year. The 2019 Blockchain Opportunity Summit’s theme was “Is Blockchain Dead? No. Industry Experts Join Together to Share How We Might Not be Using it Right” which also seems to support my argument."
ai  cdo  database  devops  predictions  startups  venture  capital 
6 weeks ago by jonerp
10 Charts That Will Change Your Perspective Of AI In Security
"AI’s greatest benefit is the increase in the speed of analyzing threats (69%) followed by an acceleration in the containment of infected endpoints/devices and hosts (64%). Because AI reduces the time to respond to cyber exploits organizations can potentially save an average of more than $2.5 million in operating costs. Source: The Value of Artificial Intelligence in Cybersecurity – Sponsored by IBM Security Independently conducted by Ponemon Institute LLC, July 2018."
business  featured  posts  technology  software  trends  &  concepts  ai  cybersecurity  artificial  intelligence  cyberattacks  fraud  detection  louis  columbus'  blog 
12 weeks ago by jonerp
What’s New In Gartner’s Hype Cycle For AI, 2019
"
Between 2018 and 2019, organizations that have deployed artificial intelligence (AI) grew from 4% to 14%, according to Gartner’s 2019 CIO Agenda survey.
Conversational AI remains at the top of corporate agendas spurred by the worldwide success of Amazon Alexa, Google Assistant, and others.
Enterprises are making progress with AI as it grows more widespread, and they’re also making more mistakes that contribute to their accelerating learning curve."
business  featured  posts  technology  software  trends  &  concepts  ai  cloud  computing  gartner  hype  cycle  for  artificial  intelligence  2019  louis  columbus'  blog 
october 2019 by jonerp
State Of AI And Machine Learning In 2019
"Data mining, advanced algorithms, and predictive analytics are among the highest-priority projects for enterprises adopting AI and machine learning in 2019. Reporting, dashboards, data integration, and advanced visualization are the leading technologies and initiatives strategic to Business Intelligence (BI) today. Cognitive BI (artificial-intelligence-based BI) ranks comparatively lower at 27th among priorities. The following graphic prioritizes the 27 technologies and initiatives strategic to business intelligence."
business  featured  posts  technology  software  trends  &  concepts  ai  artificial  intelligence  louis  columbus'  blog  machine  learning  ml  state  of  2019  and  in 
september 2019 by jonerp
The state of AI in 2019 - The Verge
"While the phrase “artificial intelligence” is unquestionably, undoubtedly misused, the technology is doing more than ever — for both good and bad. It’s being deployed in health care and warfare; it’s helping people make music and books; it’s scrutinizing your resume, judging your creditworthiness, and tweaking the photos you take on your phone. In short, it’s making decisions that affect your life whether you like it or not."
AI  future  of  work 
august 2019 by jonerp
Why AI Is The Future Of Cybersecurity
"Fraud detection, malware detection, intrusion detection, scoring risk in a network, and user/machine behavioral analysis are the five highest AI use cases for improving cybersecurity. Capgemini analyzed 20 use cases across information technology (IT), operational technology (OT) and the Internet of Things (IoT) and ranked them according to their implementation complexity and resultant benefits (in terms of time reduction). Based on their analysis, we recommend a shortlist of five high-potential use cases that have low complexity and high benefits. 54% of enterprises have already implemented five high impact cases. The following graphic compares the recommended use cases by the level of benefit and relative complexity."
business  featured  posts  technology  software  trends  &  concepts  absolute  ai  centrify  cybersecurity  kount  louis  columbus'  blog  mobileiron 
july 2019 by jonerp
Seven Things You Need To Know About IIoT In Manufacturing
"IIoT platforms are beginning to replace MES and related applications, including production maintenance, quality, and inventory management, which are a mix of Information Technology (IT) and Operations Technology (OT) technologies. IoT Analytics is seeing IIoT platforms begin to replace existing industrial software systems that had been created to bridge the IT and OT gaps in manufacturing environments. Their research teams are finding that IIoT Platforms are an adjacent technology to these typical industrial software solutions but are now starting to replace some of them in smart connected factory settings. The following graphic explains how IoT Analytics sees the IIoT influence across the broader industrial landscape."
business  featured  posts  technology  software  trends  &  concepts  ai  artificial  intelligence  iiot  industrial  internet  of  things  iot  analytics  louis  columbus'  blog  machine  learning 
june 2019 by jonerp
Event Report: FinancialForce.com Doubles Down On Customer-Centric ERP #FFCommLive19
"Accounting and finance continue march towards feature parity with legacy ERP vendors. Key enhancements in the past year included allocations on a proportional basis, collections Workspace V1, configurable e-mail reminders, financial reporting and analytics. New capabilities will include e-Payment integration, more workspaces, prepaid expense, bank recon enhancements, Auto-FX rate and rate type, improved reporting powered by Einstein, and as of date aging powered by Einstein."
@rwang0  2013  2019  accounting  ai  apps  strategy  artificial  intelligence  business  transformation  cdo  ceo  chief  data  officer  digital 
may 2019 by jonerp
Progress Report - Workday Innovation Summit 2019 - Workday doubles down on AI and Skills
"On the concern side, Workday’s move to the public cloud is … slow. When asked, Bhusri foresees probably two more hardware refresh cycles in the Workday data centers… translated, that means he sees full public cloud 4-6 years out. Operationally that maybe fine, but from the AI / ML perspective obstructional to implement any deep learning on customer data. Workday is to a certain point lucky, as HR and Finance are somewhat moving slower than e.g. Commerce, IoT etc. I also missed (at least a demo refresh / update) on voice as the new UX, as this is most transformation for the sporadic nature of HCM interactions.
ai  analyst  meeting  analytics  artificial  intelligence  constellation  research  finance  hcm  holger  mueller  innovation  machine  learning  nextgenerp  workday 
may 2019 by jonerp
Huawei Analyst Summit – living at the bleeding edge where everything is more ‘R’ than ‘D’
"Huawei sees a role for itself that includes R&D out at the bleeding edge of research and technological development."
cloud  platforms  -  infrastructure  and  architecture  internet  of  things  iot  robotics  ai  machine  intelligence 
may 2019 by jonerp
Voice search is here – can you hear it?
"Voice search; voice answers; voice actions; are you there yet?"
crm  and  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence 
may 2019 by jonerp
Event Report - Ultimate UltiConnect - More mobile, more Zander and a new tech stack
"On the concern side, Ultimate needs to find the development speed to move all its offerings to a consistent UX. The ‘gamble’ of a mobile only approach may work out, but the next year will have to show if Ultimate can extend the mobile capabilities beyond employee, manager and (some) HR admin capabilities, of will have to go back to fundamental renovation / innovation of the browser UX. A leaner architecture is key, and we will see if Ultimate has the discipline to deliver towards that. That will make it easier to run in hybrid mode, though we would like a vendor not to spend on inhouse data center re-freshs in 2019."
ai  assistant  constellation  research  future  of  work  hcm  holger  mueller  hr  services  nextgen  payroll  ulticonnect  ultimate  user  conference 
may 2019 by jonerp
Enterprise hits and misses – AI’s diversity problem is scrutinized, digital transformation is defined
"This week - fresh data on AI's diversity problem and: does machine learning have a performance problem? Buzzwords get decoded, from edge clouds to digital transformation. Your whiffs include SEO link panhandling with... Tony Robbins?"
digital  transformation  -  frictionless  enterprise  diversity  future  of  work  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Bringing cloud services to the edge
"The cloud comes to you as the fusion of edge infrastructure and cloud services enables breakthrough applications."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
Microsoft provides a reminder that AI ethics is not a question of black and white
Avoiding a race to bottom on selling AI to unsuitable buyers is only one part of an increasingly complicated set of arguments around ethics, says Microsoft's Chief Legal Officer.
iot  robotics  and  ai  machine  intelligence  regulation 
april 2019 by jonerp
Workday maps out an AI-powered 21C enterprise architecture
"At its annual summit for industry analysts, Workday executives set out how AI and machine learning will change enterprise application architectures"
financials  hcm  and  the  digital  future  of  work  machine  intelligence  ai  user  experience 
april 2019 by jonerp
California’s latest gold rush – Google and Intel dig in to tap the AI business market seam
"The latest California gold rush is underway with AI market dominance as the seam that everyone's trying to dig into."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
Is Microsoft’s reality for AI really that different?
"This is an inherently challenging area – especially for a vendor with the history of Microsoft. It is welcome that such a powerful technology company is considering the potential pitfalls and possible solutions to these ethical questions. But it runs the risk of Microsoft being seen to be forcing its own West Coast morality and ethics on the rest of the world. In fact, the company is already experiencing the challenges of ethics itself with some employees wanting to stop providing AI services to the US military. This highlights how what’s right or wrong is very subjective and an area where any corporate should tread carefully."
blogs  ai  azure  ethics  google  government  ibm  industry  microsoft  ruur  society  xiaoice 
april 2019 by jonerp
How Google Cloud aims to stay relevant as AWS momentum plows on
"Kurt Marko offers his analysis of the announcements coming out of Google Cloud Next and the performance of new head honcho, Thomas Kurian."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  internet  of  things  iot  robotics  ai  machine  intelligence  productivity 
april 2019 by jonerp
The big question – what if automation kills more jobs than it creates?
Emerging technologies—including AI, machine learning, and advanced robotics—have the potential to automate many tasks currently performed by workers. The time to prepare for these changes is now, says an Aspen Institute report."
future  of  work  hcm  and  the  digital  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
Enterprise hits and misses – AI bias is political, and digital is impactful
"In this slightly abbreviated, "Take a tarmac breather, Jon!", AI ethics faces political realities. A new book shows us how to be digital with impact, and developers get modern. Your whiffs include new PR misadventures, and one more snarky goodbye to Google+."
content  marketing  digital  transformation  -  frictionless  enterprise  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Enterprise hits and misses – AI needs upskilling, and Apple needs the services economy
"This week - AI needs reskilling, but where do we start? Also: Apple rattles the enterprise news media with their services play. Dirty SI secrets revealed - and a special April (blockchain) fools edition of the weekly whiffs."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
april 2019 by jonerp
You want AI with that? McDonald’s latest tech gambit gets highly personal
"McDonald's splashes out $300 million on its very own AI tech firm - personalised burger menus on the way!"
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  machine  intelligence  ai  retail  e-commerce  omni-channel  social  use  cases 
march 2019 by jonerp
Accenture after Pierre – business as usual, with no pause button
"Accenture's long-standing CEO Pierre Nanterme passed away earlier this year, but it's a case of keep on keeping on for the firm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  iot  robotics  ai  machine  intelligence  outsourcing 
march 2019 by jonerp
Event Report: Apple Formally Launches Services Strategy #AppleEvent
"In Apple’s case, the have to put content, network, and technology together. Today, they have a dominance in devices (technology) and a distribution network (retail and app store). Apple’s services initiative bring the missing content piece to drive the percentage of revenue from 15% to 20% by the end of 2020. Should Apple activate its 10% of its 50M subscriber base to add $20 to $30 per month in services, they could catch up with Spotify (96M) and Netflix (140M) in three to five years time. While hardware will always remain important, it’s hardware plus services that will serve as the foundation of these digital experiences. Apple and Tim Cook must bring the right talent in to orchestrate one of the biggest transformations at one of the world’s most valuable companies."
@rwang0  2019  ai  alliances  amazon  apple  pay  applearcade  applecard  applenews+  appletv+  apps  strategy 
march 2019 by jonerp
Enterprise hits and misses – HR takes on AI, and machine learning raises the enterprise security stakes
"This week - A big change in tone for HR and AI. Debate - are AI and machine learning assets to enterprise security? And: the unknown unknowns of digital transformation. Your whiffs include highly personalized LinkedIn job offers."
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  hits  misses  iot  robotics  ai  machine  intelligence  security 
march 2019 by jonerp
How Nutanix uses Clari for AI-powered sales and forecasting – with 99 percent adoption
"When I hear about a sales enablement tool that achieved 99 percent adoption, that gets my attention. Here's what I learned about how Nutanix uses Clari - and what's next for AI and sales."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
march 2019 by jonerp
AI and digital must put people back at the center of work – Unleash19
"As enterprises adopt AI and pursue digital transformation, people still have a central role, say speakers at this week's Unleash London event"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  machine  intelligence  ai  use  cases 
march 2019 by jonerp
Modeling humans for personalized medicine – a prescription for trouble?
"Digital Twin technology for modeling individual people, or “personalized medicine,” is a concept for simulating the whole."
healthcare  transformation  iot  robotics  and  ai  machine  intelligence 
march 2019 by jonerp
Getting closer to guidelines on ethical AI
"AI is moving fast enough that our ethical framework is falling behind. Here's a critique of four AI characteristics, and a new way of thinking about AI ethics."
governing  identity  privacy  and  security  machine  intelligence  ai  robotics 
february 2019 by jonerp
Look past the AI hype and into the data – Qlik on winning in retail
"Retail's winners and losers are increasingly dictated by proper use of data. After the NRF event, I asked Qlik for their three big retail takeaways - and how retailers in the field are applying them. Yes, AI and IoT came up, but some of the answers surprised me."
analytics  planning  and  data  analysis  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
february 2019 by jonerp
Enterprise hits and misses – job boards face critique, and a powerful AI tool gets put on probation
"This week - job boards get called out and Amazon bails out (of NYC). Plus: An AI text generation tool so allegedly powerful, its release into the wild is delayed. Your whiffs include the early winner of the PR subject header of the year door prize."
hcm  and  the  digital  future  of  work  hits  misses  machine  intelligence  ai  talent  management 
february 2019 by jonerp
Technology for social good – stopping the poachers and saving the planet with AI, drones and sensors
"Bleeding-edge tech is being put to good use to take on some of the world's biggest conservation crises."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence  use  cases 
february 2019 by jonerp
How hard is it to solve the ethics in AI problem?
"Advances in deep learning techniques throw up fresh challenges in the field of ethical AI. Much work needs to be done before we get comfortable with applied AI. It won't be easy."
machine  intelligence  and  ai  ethics 
february 2019 by jonerp
The informal NRF demo awards – a countdown of retail tech in action
"I've hit on the retail trends and data. Now it's time for the fun stuff: my informal NRF 2019 retail demo awards. Here's my illustrated countdown through the best of the show floor, with an eye for tech having real world impact."
analytics  planning  and  data  analysis  iot  robotics  ai  retail  e-commerce  the  omni-channel 
february 2019 by jonerp
Enterprise hits and misses – the robotic future of work is messy, and Facebook’s brand erosion is lucrative
"This week - new data on the robotic future of work sparks debate; Facebook's earning surge baffles and befuddles. Plus: humanizing the Internet of Things and vendor-washing cloud ERP upgrades. Your whiffs include the sloppy corporate web."
digital  skills  and  training  hits  misses  iot  robotics  ai  machine  intelligence 
february 2019 by jonerp
Enterprise hits and misses – techlash at Davos with the digital skills gap in focus
"This week - Davos brings the techlash into focus as the WEF shares plans for closing the digital skills gap. Also: big SIs get a reckoning, and the open source enterprise debate roils on. Your whiffs include emotional support alligators."
digital  skills  and  training  hits  misses  machine  intelligence  ai 
january 2019 by jonerp
Infor on retail at NRF ’19 – C-level buy-in is fueling retail cloud adoption, and storefronts still count
"Next up in my NRF 2019 series - Infor speaks to the retail feedback on the show floor. Yeah, AI is hot, but customers are asking tougher questions. C-level buy in on retail change is higher - and that matters when transformation is called for."
crm  and  customer  experience  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
january 2019 by jonerp
Customer experience disconnect is putting businesses at risk
"Research from Dimension Data shows that 70% of respondents said customer experience is not represented at board level. The research indicates that lower-level management or multiple managers often assuming responsibility. Furthermore, only 17% said their organisation takes a fully integrated, centralised approach to user experience."
erp  latest  news  ai  analytics  artificial  intelligence  customer  experience  cx  digital  integration  ecommerce  retail  user  visualsoft 
january 2019 by jonerp
Enterprise hits and misses – talking IoT and blockchain futures, while data privacy is bought and sold
"In our triumphant/petulant new year's return, hits and misses features the impact of IoT, blockchain and cleantech. Retail omni-woes are nudged off center stage by a slew of data privacy controversies. Your whiffs include an underwhelming war of the machines."
data  privacy  governing  identity  and  security  hits  misses  internet  of  things  machine  intelligence  ai 
january 2019 by jonerp
Manufacturing a crisis? Upbeat data meets Trump’s tariffs
"An upbeat report on tech trends in US manufacturing finds tech can be used by manufacturers to offset impact of Trump's tariffs, but also that those tariffs aren't helpful."
cloud  erp  financials  and  supply  chain  infrastructure  iot  robotics  ai  regulation 
january 2019 by jonerp
Robot rights – a legal necessity or ethical absurdity?
"The question of robot rights has emerged as a much more nuanced topic than at first seems the case. We examine the pros and cons."
iot  robotics  and  ai 
january 2019 by jonerp
Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
"82% of enterprises are prioritizing analytics and BI applications and platforms as part of their budgets for new technologies and cloud-based services. 78% of enterprises are prioritizing advanced analytics, and 76% data preparation. 54% say AI, machine learning and Natural Language Processing (NLP) are also a high investment priority. The following graphic ranks enterprises’ investment priorities for acquiring or subscribing to new technologies and cloud-based services by analytics and BI initiatives or strategies. Please click on the graphic to expand for easier reading."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  and  in  the  age  of  ai  big  data  intelligence  cloud  computing  lake  louis  columbus'  blog 
january 2019 by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
december 2018 by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
december 2018 by jonerp
Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
december 2018 by jonerp
Event Report - AWS reinvent 2018 - Push, push - AI and hardware
"On the concern side, the AWS portfolio is broader and deeper than ever before. AWS keeps staying with the Chinese menu philosophy, and it means massive choice… but staying with the analogy, when a Chinese restaurant adds a full menu every year, even the most loyal customers will have a hard time to keep an overview of the menu – and manage to repeat-order the same dishes (aka products) at the next visit (aka implementation project)"
ai  aws  bi  cloud  constellation  research  google  holger  mueller  iaas  machine  learning  nextgen  compute  platform  paas  tensorflow 
december 2018 by jonerp
Using Machine Learning To Find Employees Who Can Scale With Your Business
"Betting on solid data and personalization at scale, on the other hand, delivers real results. Real data slices through the probabilities and is the best equalizer there is at eradicating conscious and unconscious biases from hiring decisions."
business  featured  posts  technology  software  trends  &  concepts  ai  applicant  tracking  systems  artificial  intelligence  ats  eightfold  hr  machine  learning  human  resource  management 
december 2018 by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
december 2018 by jonerp
US military to tech protestors – ‘We’re at war; pick a side’
"The revolt by thousands of Google workers against working with the Pentagon is drawing fierce pushback from the military, rival companies like Amazon and Microsoft, and even some fellow workers."
iot  robotics  and  ai  machine  intelligence  security 
december 2018 by jonerp
US survey says shoppers want less automation, more human interaction with customer service
"The report revealed that, despite misconceptions of robots taking over, consumers still want human interaction while navigating digital assets. What’s more, they don’t expect, nor want technology to replace real people. It’s true consumers are open-minded about using technology like chatbots that save time and make life easier. But they still trust humans to help solve more complex problems and make experiences such as online shopping, filling a prescription or making a bank deposit — more enjoyable."
erp  latest  news  ai  artificial  intelligence  automation  brands  chatbots  customer  service  gartner  human  interaction  research  retail 
december 2018 by jonerp
Coupa CEO Bernshteyn – our customers can “weather the storm” of economic change
"Coupa ends calendar 2018 with strong growth and a good outlook into 2019, whatever the economy delivers."
cloud  erp  financials  and  supply  chain  machine  intelligence  ai  spend  management 
december 2018 by jonerp
Break-even in sight for Box as enterprise deals increase in size and number
"Break-even may finally be in sight for Box, but it's a case of steady growth and lowered losses for now..."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  governing  identity  privacy  security  machine  intelligence  ai  regulation 
november 2018 by jonerp
How Automated Insights uses Natural Language Generation to boost our grasp of data – in Tableau and beyond
"How do we make more sense of baffling data visualizations? And how do we expand BI to more users? Automated Insights has answers worth considering. Here's an illustrated tour of the best product demo I saw this year."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Event Report - AWS reInvent 2017 - AWS grows and grows...
"One of the emerging concerns is around Machine Learning. Expectations that AWS may announces its own neural network and compete with Google’s TensorFlow seem unlikely to happen at this point. Who would have thought that AWS would enter multiple partnerships with Seattle neighbor Microsoft on Machine Learning? The risks for AWS are tangible, if any other IaaS vendor can show faster, cheaper and better Machine Learning performance, it will create a magnetic effect on data. And with data goes load, not to mention that Machine Learning itself creates a lot of load. And load is the mother milk of IaaS vendors success."
ai  alexa  aws  cloud  constellation  research  database  holger  mueller  iaas  machine  learning  nextgen  apps  paas  reinvent 
november 2018 by jonerp
Event Report - Ceridian Insights 2018 - Ceridian is on a roll
"On the concern side, Ceridian needs to push the envelope in the direction of Machine Learning / AI in general and voice as the new UI more. Last year at the user conference the vendor showed the most impressive voice demos of all HCM vendors in 2017 – a worker talking to Alexa (?) for an understanding of their shift situation and executing a shift swap. No demo this year, the vendor citing keynote time reasons… Behind an effective Machine Learning / AI strategy is the move to public cloud, to be able to leverage cheaper compute, spare capacity, low cost storage and overall compute elasticity. And Ceridian says the Dayforce suite runs on public cloud IaaS (I think Azure) but needs to move there for good. When the whole industry is moving to IaaS, it’s time for all vendors to move there to level the field."
ai  ceridian  constellation  research  future  of  work  holger  mueller  machine  learning  nextgen  hcm  payroll  succession  management  talent  workforce 
november 2018 by jonerp
AI, meet accessibility – new potential for upping skilled employment
"The increasing potential for mixing AI and machine learning to get a significant boost to the employment pool."
diversity  future  of  work  hcm  and  the  digital  machine  intelligence  ai  talent  management 
november 2018 by jonerp
Enterprise hits and misses – Thanksgiving can’t save us from AIOps
"In this special Thanksgiving week edition of hits and misses, Jon picks the diginomica high points, the best of the enterprise web, but - no whiffs this time around. We do turkeys instead."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
november 2018 by jonerp
Which CRM Applications Matter Most In 2018
"Marketing analytics continues to be hot for marketing leaders, who now see it as a key business requirement and a source of competitive differentiation. In my opinion and based on discussions with CMOs, interest in marketing analytics is soaring as they are all looking to quantify their team’s contribution to lead generation, pipeline growth, and revenue. I see analytics- and data-driven clarity as the new normal. I believe that knowing how to quantify marketing contributions and performance requires CMOs and their teams to stay on top of the latest marketing, mobile marketing, and predictive customer analytics apps and technologies constantly. The metrics marketers choose today define who they will be tomorrow and in the future."
business  featured  posts  technology  software  trends  &  concepts  ai  byline=louis  columbus  cloud  computing  cpq  crm  customer  relationship  management  enterprise 
november 2018 by jonerp
ServiceMax CEO eyes the opportunity of ‘Uberized’ labour markets for field service agents
"Scott Berg argues that ServiceMax could potentially become the interface between field service engineers and the companies it sells its software to. He also provides some insight into the company’s growth since being acquired by GE Digital."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Workday’s Adaptive Insights implementation – Robynne Sisco CFO in the hot seat
"Workday's CFO, Robynne Sisco talks about the company's own Adaptive Insights implementation and her aspirations for a future state Workday intelligence platform."
analytics  planning  and  data  analysis  machine  intelligence  ai 
november 2018 by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
november 2018 by jonerp
SAS exposes the contradictions in Analytics and the true nature of AI
"Understanding the context and role that AI can play today and in the future is crucial in recognising the true opportunities that it offers. But the simple reality underpinning AI is the fact that data is important. Organised data is more important especially for organisations that wish to derive value from assets they own which so far they undervalue. This is akin to owning a plot of land in the City, as yet unbuilt upon. As it exists it is nothing but a piece of empty space. But what could it be?"
blogs  agi  ai  analytics  ani.  augmented  blog  cic  elon  musk  milan  sas  sky  umc  utrecht 
november 2018 by jonerp
Microsoft’s Future Decoded – it’s all about AI and ethics
"CEO Satya Nadella is now pumping the trio of cloud + intelligent edge + AI pretty hard, and pumps some more in London, where the experts say AI expertise and ethical understanding is probably the best in the world."
cloud  platforms  -  infrastructure  and  architecture  data  privacy  future  of  work  iot  robotics  ai  machine  intelligence  regulation 
november 2018 by jonerp
The ‘Father of the Web’ wants a new contract to redeem his troubled child
"Saving the World Wide Web from itself - Sir Tim Berners-Lee calls for a new contract."
cloud  platforms  -  infrastructure  and  architecture  machine  intelligence  ai  regulation  social 
november 2018 by jonerp
Sage Intacct CEO Rob Reid on the state on Intacct – AI should help the CFO transform
"At Sage Intacct Advantage 2018, I heard a radical vision of Financial Leadership 3.0. So how will Sage Intacct help customers get there? How does AI factor in? And how does Sage's acquisition of Intacct look now? Robert Reid is on deck."
cloud  erp  financials  and  supply  chain  iot  robotics  ai  machine  intelligence 
october 2018 by jonerp
Jet-powering Walmart to go on the offensive – e-commerce chief Marc Lore has battleplans
"In the final part of our focus on Walmart's digital transformation, Marc Lore has some big questions to ask - and answer."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
october 2018 by jonerp
Oracle OpenWorld 2018 – Gartner, who? CEO Mark Hurd gives his technology predictions for 2025
"Hurd took to the stage this morning to deliver his keynote, during which time he poked fun at the analyst firms for being slow to recognise his predictions from 2015. Today he made some more forward looking statements that hint at Oracle’s direction."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence  oow18 
october 2018 by jonerp
Oracle OpenWorld 2018 – The intelligent apps equation
"Oracle will showcase some fresh capabilities that breathe new life into cloud ERP. Here is the rundown on what to expect along with commentary from ASteve Miranda who leads that endeavor. It makes for a compelling story but it will be customers who confirm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  machine  intelligence  ai  talent  management  event  reports  oow18 
october 2018 by jonerp
Do we understand the importance of ethical technology?
"Understanding the frameworks around which ethical models are built helps contextualize the often confusing world of ethical technology. Here is my stab at a view of the landscape and what should happen next."
machine  intelligence  and  ai  robotics  ethics 
october 2018 by jonerp
Huawei Connect 2018 – the smart police are coming
"A final report from Huawei Connect in Shanghai, as the vendor pushes a vision of smart safety and security."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  iot  robotics  ai  machine  intelligence  regulation  security 
october 2018 by jonerp
Huawei Connect 2018 – the war for AI talent
"Chris Middleton reports from Shanghai on the battle for AI talent at Huawei, and in China as a whole. What are the lessons for the West?"
future  of  work  iot  robotics  and  ai  machine  intelligence  talent  management 
october 2018 by jonerp
Journeys in big data and AI across the transport networks of London & Paris
"We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris"
customer  service  management  frictionless  enterprise  machine  intelligence  and  ai  mobile  social  use  cases 
october 2018 by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
october 2018 by jonerp
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