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jonerp : and   1409

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At the dawn of a new generation of enterprise applications
"Slack, Zendesk and a few others are a new generation of cloud-native vendors set to reinvent enterprise applications for a connected, frictionless future"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  frictionless  enterprise  xaas 
16 hours ago by jonerp
Want to build more revenue in manufacturing? Real-time monitoring is the key
"Manufacturers face global competition and pricing pressures in 2019. But some are thriving. How are they pulling it off? Louis Columbus of IQMS reveals customer views on the impact of real-time monitoring."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iqms  partner  zone  manufacturing 
yesterday by jonerp
Enterprise hits and misses – IoT security gets blockchained, and open source gets blogchained
"This week, the problem of IoT security gets open sourced as we track blog chains and blockchains for insights. Retail's big show gets a diginomica dissection, and whiffs are off to a good start with indestructable snowmen and ill-fated trials by combat."
cloud  erp  financials  and  supply  chain  hits  misses  open  source  retail  e-commerce  the  omni-channel 
3 days ago by jonerp
The Data Warehouse is dead – long live the Data Warehouse
"Data warehouse technology is shifting to the cloud with much ballyhoo around new entrants. But do they have the muscle to compete with the tried, tested and surviving incumbents?"
analytics  planning  and  data  analysis  warehouse 
4 days ago by jonerp
NRF to retailers, and Wall Street – we need better metrics to assess retail health
"Amidst all the next-gen tech at NRF's Big Show 2019, a different and vitally important debate ensued: are retailers even measuring the right things? Here's what I learned about NRF's push to broach a dialogue on new retail metrics."
analytics  planning  and  data  analysis  crm  customer  experience  retail  e-commerce  the  omni-channel 
5 days ago by jonerp
Infor CEO Charles Phillips on the $1.5bn that sets up a massive tech IPO
"Infor CEO Charles Phlllips gives us the lowdown on the $1.5 billion investment that primes the enterprise software giant for a massive tech IPO"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  hcm  the  digital  future  of  work 
5 days ago by jonerp
NRF 2019 – All retailers are in the data business now; Chick-fil-A shows why.
"The big lesson from NRF 2019 is that you're not winning in retail without tackling your data problem - and turning it into an asset. Here's an illustrated view of how Chick-fil-A approached this problem, and how modern data analytics, in this case Tableau, fits in."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
6 days ago by jonerp
Retail’s Black Thursday – digital laggards Debenhams and M&S spread New Year’s gloom
"UK retail institutions Debenhams and Marks and Spencer updated on their Christmas performance - and it wasn't a pretty picture"
e-commerce  retail  and  the  omni-channel 
10 days ago by jonerp
Enterprise hits and misses – talking IoT and blockchain futures, while data privacy is bought and sold
"In our triumphant/petulant new year's return, hits and misses features the impact of IoT, blockchain and cleantech. Retail omni-woes are nudged off center stage by a slew of data privacy controversies. Your whiffs include an underwhelming war of the machines."
data  privacy  governing  identity  and  security  hits  misses  internet  of  things  machine  intelligence  ai 
11 days ago by jonerp
DataSelf on BI adoption – to move beyond the data geeks, we have to solve human problems.
"Getting results from data will be a burning question all year in my coverage. There's no one better to kick it off than Joni Girardi of DataSelf. He speaks to the problem of BI adoption, and the changes DataSelf has gone through."
analytics  planning  and  data  analysis  crm  customer  experience  frictionless  enterprise 
12 days ago by jonerp
Microstrategy 2019 – Hyperintelligence plays to the emerging voice market
"Microstrategy 2019 is one of its biggest releases with emphasis on ease of use and deployment coupled with access to new technologies such as voice. It's an interesting take on the evolution of BI."
analytics  planning  and  data  analysis 
14 days ago by jonerp
Manufacturing a crisis? Upbeat data meets Trump’s tariffs
"An upbeat report on tech trends in US manufacturing finds tech can be used by manufacturers to offset impact of Trump's tariffs, but also that those tariffs aren't helpful."
cloud  erp  financials  and  supply  chain  infrastructure  iot  robotics  ai  regulation 
15 days ago by jonerp
Robot rights – a legal necessity or ethical absurdity?
"The question of robot rights has emerged as a much more nuanced topic than at first seems the case. We examine the pros and cons."
iot  robotics  and  ai 
16 days ago by jonerp
Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
"82% of enterprises are prioritizing analytics and BI applications and platforms as part of their budgets for new technologies and cloud-based services. 78% of enterprises are prioritizing advanced analytics, and 76% data preparation. 54% say AI, machine learning and Natural Language Processing (NLP) are also a high investment priority. The following graphic ranks enterprises’ investment priorities for acquiring or subscribing to new technologies and cloud-based services by analytics and BI initiatives or strategies. Please click on the graphic to expand for easier reading."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  and  in  the  age  of  ai  big  data  intelligence  cloud  computing  lake  louis  columbus'  blog 
17 days ago by jonerp
Powerpoint-drenched events are legacy. Why unconferences and white board sessions are the way forward
"Stale slide decks, boring panels and cheesy motivational speakers have obscured the essence of enterprise events: peers learning from peers. Here's six proven formats you can use to make your event more interactive - and indispensable."
collaboration  sharing  and  digital  productivity  crm  customer  experience  skills  training  future  of  work 
17 days ago by jonerp
2019 productivity gut check – don’t let metrics squeeze your value
"We've pushed away from the holiday table and we're dialing into our 2019 kick off calls in 3, 2, 1. But before the inbox exacts its revenge, here's a different take on productivity."
collaboration  sharing  and  digital  productivity  skills  training  social  the  new  professional  it  as  a  service 
19 days ago by jonerp
HMV falls, Sears gets a glimmer of hope – retail 2019 off to a busy start
"The UK's HMV faces its second collapse, while Sears might - maybe - rise from the ashes."
e-commerce  retail  and  the  omni-channel 
19 days ago by jonerp
The Year That Was – the Stuart version
"A tough year for some in the retail sector, but progress on the omni-channel journey for others."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
22 days ago by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
22 days ago by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
23 days ago by jonerp
2018 – the year ‘Big Tech’ lost its innocence
"It’s taken more than a decade but government regulators and lawmakers have finally figured out how Google and Facebook make obscene amounts of money by gathering personal data from millions of users. They aren’t happy about it."
data  privacy  governing  identity  and  security  regulation 
24 days ago by jonerp
Gender, GDPR and tooling up for the cyber-wars – thought leadership from Barbara Endicott-Popovsky
"IT security guru Barbara Endicott-Popovsky on the major hurdles the West faces in the cyber-war - and why she loves GDPR."
digital  skills  and  training  diversity  future  of  work  security 
24 days ago by jonerp
Enterprise hits and misses – peeling back the AI hype, and handing out this year’s cheeky blogger awards
"This week - we peel back the AI hype in search of use cases. ERP and SaaS vendors get an intellectual spanking. Plus: I hand out my annual cheeky enterprise blogger awards. As always, your whiffs - this time in 5G."
hits  and  misses 
4 weeks ago by jonerp
How Tilray is pushing to scale with the cannabis market – and Acumatica SaaS ERP
"Puns aside, nothing is growing like the cannabis market. This week, I got the update from Tilray's Cuba Flowers on the heels of their IPO. Flowers is facing a whole new scale. He also has new expectations for Acumatica's cloud ERP - it's an integration game now."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
4 weeks ago by jonerp
Exclusive – IQMS’ CEO on why IQMS was acquired by Dassault Systèmes – and what’s next
"The acquisition of IQMS by Dassault Systèmes was more evidence of the resurgence in midmarket manufacturing. But why Dassault Systèmes? And what concerns did customers raise? Here's what IQMS' CEO had to say."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  manufacturing 
4 weeks ago by jonerp
2018 – the year of cloud competency as an enterprise IT ‘must have’
"2018 in review, part 1 - a year in which cloud competency became an enterprise IT requirement as it moved onto managing complexity."
cloud  platforms  -  infrastructure  and  architecture  digital  skills  training  user  experience 
4 weeks ago by jonerp
The illustrated 2018 customer service fail awards – exclusive personal edition
"Companies work hard to earn the distinction of "worst customer service you received this year." It's only fair they get their just reward. Here's mine - complete with illustrations of services not rendered."
crm  and  customer  experience  service  management 
5 weeks ago by jonerp
Tech powers The Bike Project’s work in helping refugees navigate new lives
"The London-based charity is using CRM and an SMS alerting system in its work of reconditioning second-hand bicycles and donating them to new arrivals to the UK capital."
crm  and  customer  experience  digital  enterprise  in  the  real  world  social 
5 weeks ago by jonerp
Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
5 weeks ago by jonerp
Enterprise hits and misses – KFC and Pizza Hut cook the omni-channel, while we debate the enterprise user experience
"In this holiday-streamlined, snow-bitten version of hits and misses, Jon dices the week’s biggest stories, shares best-of picks from the enterprise web, and, as always – your weekly whiffs. And yes - it's another self-whiff as a typo generates guffaws at Jon's expense."
hits  and  misses 
5 weeks ago by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
5 weeks ago by jonerp
ThoughtSpot users advice on analytics – ‘Jump in, make mistakes, keep talking’
"A session at a recent ThoughtSpot conference give some users space to talk about their experiences in adding analytics to their business management armoury."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
6 weeks ago by jonerp
Facing up to the need for regulation – Microsoft recognises Big Brother potential
"George Orwell’s 1984 is arriving about 40 years behind schedule. Microsoft and other concerned technologists believe we’re running out of time to create new government regulations to deal with the dangers of facial recognition and other new surveillance technologies."
analytics  planning  and  data  analysis  privacy  governing  identity  security  regulation  social 
6 weeks ago by jonerp
US military to tech protestors – ‘We’re at war; pick a side’
"The revolt by thousands of Google workers against working with the Pentagon is drawing fierce pushback from the military, rival companies like Amazon and Microsoft, and even some fellow workers."
iot  robotics  and  ai  machine  intelligence  security 
6 weeks ago by jonerp
Enterprise hits and misses – Marriott stinks, Quora is questionable, and the omni-channel is elusive
"This week: As the holiday season rolls on, retailers's omni-channel woes persist. Plus: I blow a couple gaskets rounding up advice after the Marriott and Quora breaches. Then, there is an AI article whiff to reckon with."
hits  and  misses  retail  e-commerce  the  omni-channel  security 
6 weeks ago by jonerp
Local marketing tactics are necessary – but the data says they’re not happening
"Despite the embarrassing gaffes we read about from time to time, too many marketers push the same campaigns across global markets. Barb Mosher Zinck says the data on lack of marketing localization is a wake up call."
analytics  planning  and  data  analysis  digital  content  marketing 
6 weeks ago by jonerp
“That may be good for the world, but it’s not good for us” – Zuckerberg, Facebook and your data
"The UK Government released its seized Facebook documents yesterday and their contents confirm a lot of fears."
data  privacy  governing  identity  and  security  regulation  social 
6 weeks ago by jonerp
Hudson’s Bay – claiming retail uniqueness, but still struggling with omni-channel 101
"Hudson's Bay is a retailer that's still struggling to get to the foothills of omni-channel retail basics."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
6 weeks ago by jonerp
How Zendesk pursues frictionless collaboration with Zoom video conferencing
"You can't serve your customers if your employees are bogged down. SaaS customer service vendor Zendesk has to be frictionless inside their company to achieve that result for others. Here's how they've changed employee productivity with Zoom video conferencing."
collaboration  sharing  and  digital  productivity  crm  customer  experience  service  management  use  cases 
6 weeks ago by jonerp
Coupa CEO Bernshteyn – our customers can “weather the storm” of economic change
"Coupa ends calendar 2018 with strong growth and a good outlook into 2019, whatever the economy delivers."
cloud  erp  financials  and  supply  chain  machine  intelligence  ai  spend  management 
6 weeks ago by jonerp
AWS fully embraces hybrid cloud, ARM and custom silicon at re:Invent 2018
"What happened and why at Amazon's re:Invent conference in Las Vegas."
cloud  platforms  -  infrastructure  and  architecture 
7 weeks ago by jonerp
Plex Systems appoints new CEO Bill Berutti – here’s a first look at his plans
"I don't usually write about CEO movements. But the appointment of CEO Bill Berutti at Plex Systems is especially interesting. Prior to the announcement, Berutti gave me a first look at his plans - and fielded my concerns."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  manufacturing 
7 weeks ago by jonerp
Enterprise hits and misses – Amazon re:Invents (without Oracle), cloud HR faces transformation
"This week: Amazon gloats at re:Invent, but is there a day of reckoning ahead? Plus: digital transformation gets a real world gut check. As always, your best-of-web picks and whiffs."
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  hits  misses 
7 weeks ago by jonerp
Misrepresentation and technical nuances – Facebook’s answers to legislators questions under fire
"The UK Information Commissioner and the former Chief Technologist of the Federal Trade Commission have problems with Facebook's evidence to international legislators."
data  privacy  governing  identity  and  security  regulation 
7 weeks ago by jonerp
Digital transformation is for life, not just for go-live
"The full force of digital transformation takes most enterprises by surprise and adjusting to continuous, ongoing change is one of the first requirements."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  it  service  management 
7 weeks ago by jonerp
Manufacturing quality that’s out of this world – insights from robotics on Mars
"NASA's trips to Mars rank amongst the greatest robotics accomplishments in history. Their secret? It's all about quality management. IQMS' Louis Columbus breaks out four quality field lessons for manufacturers."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  robotics  manufacturing 
7 weeks ago by jonerp
Workday CEO Bhusri is keeping calm and carrying on in the ‘new normal’
"Another strong quarter for Workday in a 'new normal' of political volatility."
cloud  platforms  -  infrastructure  and  architecture  financial  services  fintech  hcm  the  digital  future  of  work 
7 weeks ago by jonerp
Exclusive – SAP on the future of SAP payroll, including cloud payroll
"My slow-cooked piece on the future of SAP payroll - including cloud payroll - is finally ready. Here's the view from SAP's Daniela Lange, and my analysis. This is a deep read, so grab your hot beverage first."
cloud  platforms  -  infrastructure  and  architecture  hcm  the  digital  future  of  work  hr  admin  payroll 
7 weeks ago by jonerp
Break-even in sight for Box as enterprise deals increase in size and number
"Break-even may finally be in sight for Box, but it's a case of steady growth and lowered losses for now..."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  governing  identity  privacy  security  machine  intelligence  ai  regulation 
7 weeks ago by jonerp
How Automated Insights uses Natural Language Generation to boost our grasp of data – in Tableau and beyond
"How do we make more sense of baffling data visualizations? And how do we expand BI to more users? Automated Insights has answers worth considering. Here's an illustrated tour of the best product demo I saw this year."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
7 weeks ago by jonerp
Zuckerberg ‘sends his cat’ as 9 governments slam Facebook CEO for not talking to 447 million people
"Zuck didn't show but the representatives of 9 governments and 447 million people did turn up to grill the latest Zuckerberg avatar."
data  privacy  digital  and  content  marketing  governing  identity  security  regulation  social 
8 weeks ago by jonerp
Zuckerberg vs the Serjeant-at-Arms – no contest as Facebook documents are seized by UK Government
"Obscure Parliamentary procedure was used to get hold of Facebook documents. Now the fun begins..."
data  privacy  digital  and  content  marketing  governing  identity  security  regulation 
8 weeks ago by jonerp
How Slack enables frictionless teamwork at digital bank Monzo
"How collaboration platform Slack supports the entire business in cross-functional. frictionless teamwork at fast-growing digital bank Monzo."
collaboration  sharing  and  digital  productivity  financial  services  fintech  frictionless  enterprise  hcm  the  future  of  work  use  cases 
8 weeks ago by jonerp
AI, meet accessibility – new potential for upping skilled employment
"The increasing potential for mixing AI and machine learning to get a significant boost to the employment pool."
diversity  future  of  work  hcm  and  the  digital  machine  intelligence  ai  talent  management 
8 weeks ago by jonerp
Enterprise hits and misses – Thanksgiving can’t save us from AIOps
"In this special Thanksgiving week edition of hits and misses, Jon picks the diginomica high points, the best of the enterprise web, but - no whiffs this time around. We do turkeys instead."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
8 weeks ago by jonerp
Facebook’s 2018 crises mean it’s time to unfollow its ‘sorry’ CEO
"'Sorry' has become a word that falls easily from the lips of Facebook's upper management; if only I believed they meant it..."
data  privacy  governing  identity  and  security  regulation  social 
8 weeks ago by jonerp
AIOps – hype aside, ML-infused analytics tackles problems in heterogeneous systems and applications
"AIOps is a thing - apparently - but don't let the marketing hype machine turn you off completely. There's plenty of business value to be generated from the judicious combination of current technologies used for optimizing IT operations."
devops  nosql  and  the  open  source  stack  infrastructure 
8 weeks ago by jonerp
ServiceMax CEO eyes the opportunity of ‘Uberized’ labour markets for field service agents
"Scott Berg argues that ServiceMax could potentially become the interface between field service engineers and the companies it sells its software to. He also provides some insight into the company’s growth since being acquired by GE Digital."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
9 weeks ago by jonerp
SAP and Qualtrics – how might this work and what are the barriers?
"A week following SAP's acquisition of Qualtrics, we take a deeper look inside the workings of Qualtrics to assess the opportunities and challenges."
crm  and  customer  experience  productivity 
9 weeks ago by jonerp
Two decades of online doesn’t guarantee the necessary omni-channel balance for Nordstrom
"Nordstrom reckons that two decades of online presence is validation of its digital investment and progress, but the omni-channel alignment is still elusive. "
analytics  planning  and  data  analysis  crm  customer  experience  digital  content  marketing  retail  e-commerce  the  omni-channel  social 
9 weeks ago by jonerp
Enterprise hits and misses – Black Friday looms, SAP splurges on Qualtrics as CX heats up
"In his latest travel-streamlined, road-punchy version of hits and misses, Jon picks the highlights from the week’s biggest shows, his best-of picks from the enterprise web, and, as always – your weekly whiffs. SAP's acquisition of Qualtrics gets special attention."
crm  and  customer  experience  hits  misses  retail  e-commerce  the  omni-channel 
9 weeks ago by jonerp
New data demonstrates generally superb cloud connectivity, but quirks remain
"Quantifying cloud performance becomes vitally important once infrastructure at AWS, Azure and Google Cloud displaces company-owned and operated systems."
cloud  platforms  -  infrastructure  and  architecture 
9 weeks ago by jonerp
The State Of IoT Intelligence, 2018
"Manufacturers see IoT as the most critical to achieving their product quality, production scheduling and supply chain orchestration goals. Insurance industry leaders also view IoT as critical to operations as their business models are now concentrating on automating inventory and safety management. Insurance firms also track vehicles in shipping and logistics fleets to gain greater visibility into how route operations can be optimized at the lowest possible risk of accidents."
business  featured  posts  technology  software  trends  &  concepts  analytics  and  big  data  dresner  advisory  services  industrial  internet  of  things  (iot)  iot  early  adopters 
9 weeks ago by jonerp
Workday’s Adaptive Insights implementation – Robynne Sisco CFO in the hot seat
"Workday's CFO, Robynne Sisco talks about the company's own Adaptive Insights implementation and her aspirations for a future state Workday intelligence platform."
analytics  planning  and  data  analysis  machine  intelligence  ai 
9 weeks ago by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
9 weeks ago by jonerp
Reflections on HR Tech Las Vegas 2018
"In the spirit of better late than sorry, Brian offers up his belated summary of almost two dozen HR products to cross his gaze as well as some of the bigger, macro themes at play."
hcm  and  the  digital  future  of  work  event  reports 
9 weeks ago by jonerp
Workday’s Bhusri on indirect access, AWS, happy customers and next gen finance
"Workday is evolving but founding principles remain intact. Key among those is the notion of hap[py employees and happy customers. We speak with Aneel Bhusri about this and other topics."
cloud  erp  financials  and  supply  chain  hcm  the  digital  future  of  work  event  reports 
9 weeks ago by jonerp
Tableau’s CPO on the spot – how can we extol the power of data in such a hyper-partisan world?
"At Tableau Conference, Tableau CPO Francois Ajenstat found himself at the wrong place at the wrong time. I had an axe to grind: how can we claim to be data-driven when our discourse has become so hyper-partisan? His answers were revealing."
analytics  planning  and  data  analysis 
9 weeks ago by jonerp
SAP UK & Ireland User Group report continuing issues with indirect access and SAP technology adoption
"SAP UK & Ireland User Group provide a mixed bag of results over the progress made with S/4 HANA, C/4HANA, and indirect access."
brexit  cloud  erp  financials  and  supply  chain  event  reports  indirect  access 
10 weeks ago by jonerp
How Plex disrupted the analyst day – via a shop floor tour with customer Coastal Automotive
"Analysts are spending the day with Plex Systems again - what could happen? Nothing predictable, thank goodness. On deck: a revealing shop floor tour with Plex customer Coastal Automotive. Here's my illustrated review."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
10 weeks ago by jonerp
Qualtrics acquired – SAP’s high priced bid to solve customer experience
"SAP just poneyed up $8bn for Qualtrics, a company that provides analytics in the customer experience space. Does it make sense? Well yes - but only if companies actually care in the first place."
analytics  planning  and  data  analysis  crm  customer  experience  service  management 
10 weeks ago by jonerp
Could the new kingmakers turn us into puppets?
"Developers as the new kingmakers is now an established meme. But they should not be the arbiters of what is ethical programming. That debate has to be much wider."
devops  nosql  and  the  open  source  stack  digital  transformation  -  frictionless  enterprise  governing  identity  privacy  security  ethics 
10 weeks ago by jonerp
Parkinson’s UK takes battle for a cure to the cloud with Snowflake Computing
"Director of Digital Transformation Julie Dodd believes that a joined-up data approach could hold the key to tackling the neurodegenerative illness once and for all."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work  productivity 
10 weeks ago by jonerp
Enterprise hits and misses – tech leaders weigh in on AI and IoT, but can AI save us from ourselves?
"In this “ducks over schmucks" version of hits and misses, Jon picks the highlights from the week’s biggest shows, his best-of picks from the enterprise web, and, as always – your weekly whiffs."
cloud  platforms  -  infrastructure  and  architecture  hits  misses  retail  e-commerce  the  omni-channel 
10 weeks ago by jonerp
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