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jonerp : and   1527

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Is S&OP Excellence Slip Slidin’ Away?
"Clarity of Strategy. Great S&OP processes start with clarity of strategy. Companies that do S&OP do it well can quickly answer the question of, “What is the role of S&OP? What defines success?” Sadly, most companies cannot answer these questions. When I ask them, they look at me like I am the dumbest analyst in the world. The answer is not easy, but needs to be defined for each organization.To move forward quickly, there needs to be clarity of the role of the supply chain in driving growth."
sales  and  operations  planning  supply  chain  leadership  s&op  excellence 
15 days ago by jonerp
ERP vs. HCM Implementations: Which is the Better Bet?
"HCM may affect a larger population of people than an ERP or CRM implementation, but they can actually deliver more value with less risk. For industries that spend too much on employee retention and morale-related issues each year, better performance management, learning and development, and other human capital capabilities can deliver much higher business benefits than having more efficient accounting or inventory management competencies."
digital  strategy  hcm  implementations  successfactors  workday  2020  erp  and  report  vs.  implementation  successful  oracle  cloud 
9 weeks ago by jonerp
How To Make Complex CPQ Selling Simple With Visual Configurators
"Visual configurators are capable of so much more than they are delivering today. It’s time to graduate beyond the shock-and-awe stage, which has been very successful in driving leads, generating MQLs, and closing deals. It’s time to get down to the hard work of making all those impressive models buildable at scale and profitable. And that comes by doubling down efforts at shortening cycle times from product concept to completed product. That’s the true north of this market and the secret to succeeding. Getting engineering, manufacturing, and sales collaborating using product models as a single source of truth is the best place to start."
business  featured  posts  technology  software  trends  &  concepts  configure  cpq  elogic  engineer-to-order  louis  columbus'  blog  price  and  quote  product  configuration 
october 2019 by jonerp
How To Improve Your CPQ Pricing Strategies
"The typical manufacturer who has over $100M in sales generates 40% or more of their sales through indirect channels. The channel partners they recruit and sell through are also reselling 12 other competitive products on average. Which factors most influence a distributor or channel partner’s decision to steer a sale to one manufacturer versus another? The following are the steps manufacturers can take now to improve price management and drive more channel sales."
business  featured  posts  technology  software  trends  &  concepts  configure  cpq  engineer-to-order  louis  columbus'  blog  price  and  quote  pricing  management  product  configuration 
october 2019 by jonerp
What really is Product Marketing?
"Finally, being in denial about the onset of idea bankruptcy on the part of Product Management. This happens 2-3 quarters before its clear to everyone but at some point, the company can start to look to product marketing to come up with new “stories” off the same code. This is a result of a tired product organization that has may have temporarily lost its ability to outflank the competition. Insist that your product team tells you why you will win. If your product marketer is dominating that conversation in a leadership or a board meeting about this topic, you’re in trouble."
business  startup  lessons  cmo  go  to  market  marketing  product  management  saas  and  cloud  selling  go-to-market 
october 2019 by jonerp
State Of AI And Machine Learning In 2019
"Data mining, advanced algorithms, and predictive analytics are among the highest-priority projects for enterprises adopting AI and machine learning in 2019. Reporting, dashboards, data integration, and advanced visualization are the leading technologies and initiatives strategic to Business Intelligence (BI) today. Cognitive BI (artificial-intelligence-based BI) ranks comparatively lower at 27th among priorities. The following graphic prioritizes the 27 technologies and initiatives strategic to business intelligence."
business  featured  posts  technology  software  trends  &  concepts  ai  artificial  intelligence  louis  columbus'  blog  machine  learning  ml  state  of  2019  and  in 
september 2019 by jonerp
What really is Product Marketing?
"Finally, being in denial about the onset of idea bankruptcy on the part of Product Management. This happens 2-3 quarters before its clear to everyone but at some point, the company can start to look to product marketing to come up with new “stories” off the same code. This is a result of a tired product organization that has may have temporarily lost its ability to outflank the competition. Insist that your product team tells you why you will win. If your product marketer is dominating that conversation in a leadership or a board meeting about this topic, you’re in trouble."
product  management  saas  and  cloud  selling  go-to-market  cmo  marketing 
september 2019 by jonerp
Revisiting Thoughts on FUD (It’s Time for a New Approach)
"We still need to be competitive, but when addressing competitors, look for ways to do so without causing a detrimental impact on the buying team’s confidence and their perception of you."
go-to-market  product  marketing  impact  sales  effectiveness  and  enablement  b2b  buying  clarity  confidence  fud  sense-making  tech 
september 2019 by jonerp
What Needs To Be On Your CPQ Channel Roadmap In 2019
"Manufacturers can realize greater revenue potential through their channels by combining machine learning insights to find those aftermarket customers most ready to buy while accelerating sales closing cycles with CPQ. Manufacturers want to make sure they are getting their fair share of the aftermarket. Using a machine learning-based application, they can help their resellers increase average deal sizes by knowing which products and services to offer when. They’ll also know when to present upsell and cross-sell offers into an account at a specific point in time when they will be most likely to lead to additional sales, all based on machine learning-based insights. Combining machine learning-based insights to guide resellers to the most valuable and highest probability customer accounts ready to buy with an intuitive CPQ system increases sales efficiency leading to higher revenues."
business  featured  posts  technology  software  trends  &  concepts  configure  cpq  elogic  engineer-to-order  louis  columbus'  blog  price  and  quote  product  configuration 
august 2019 by jonerp
Integrating Different Perspectives
"But isn’t there a risk here? We also see challenges achieving consensus and managing through different objectives. Broad involvement could also derail projects, right?

Definitely.

But I think it can be managed. It requires, first and foremost, clear goals and objectives for the project to be declared and shared. These should be cast in “soft” stone–only to be revisited if significant business change has occurred."
go-to-market  new  customer  acquisition  product  marketing  impact  sales  effectiveness  and  enablement  b2b  decision  making  diversity  influence 
july 2019 by jonerp
The March of the Lemmings
"We are still testing the early research findings, but the role of the budget and the impact of financial leadership shows some statistical significance between effective and less successful processes. Shown in Table 1 are the differences. Tight coupling of the budget to the S&OP process is detrimental. The budget is obsolete when published. Why? Markets change. They are not static. S&OP’s role is to maximize opportunity and mitigate risk while following the principles of the budget. What does this mean? For example, instead of integrating cost data, analyze costs based on mix variance against the goals of operating margin. Similarly, analyze inventories based on strategy versus integrating budget data. The focus is on balance sheet performance. Only lemmings tightly integrate financial data to supply chain analysis."
uncategorized  lemming  sales  and  operations  planning  supply  chain  excellence  what-if  analysis 
june 2019 by jonerp
Burning Down the (Messaging) House
"Why is that? Messaging Documents/Houses are consistently:

Narcissistic. They reflect what vendors want people to hear, but rarely provide the context as to why they should care.
Undifferentiated. They have so many messages, without any comparative quality, that it is hard to find what really matters. Even the top level messages suffer from this.
Forgettable. Again, the volume of messages “information’ in these documents is overwhelming. By the time you get to the end, it’s hard to remember anything (see “undifferentiated”).
Ignored. They usually get created around an ‘event’ (e.g. new product). And after a burst of energy, are quickly ignored (see “forgettable”). I’ve yet to find anyone who audits materials against their messaging documents. I’m pretty sure I know what the results would be."
go-to-market  new  customer  acquisition  product  marketing  impact  messaging  and  differentiation  portfolio  burning  down  the  house  positionings  stories  storytelling  talking  heads 
may 2019 by jonerp
S&OP: Can You Make Decisions at the Speed of Business?
"Invest in Descriptive Analytics. Allow business users access to data through the use descriptive analytics. Layer technologies like Microsoft Power BI, Qlik, Spotfire, Tableau, and Thoughtspot on top of planning technologies. To improve S&OP execution, focus on helping business users access data at the speed of business. This means less focus on traditional reporting, ERP and portal strategies. Make discussions data-driven using descriptive analytics layered on top of complex technology landscapes. The average company has five-to-seven S&OP processes and seven-to-eight advanced planning technologies. As a result, getting to data is a barrier."
uncategorized  analytics  decision  making  governance  sales  and  operations  planning  supply  chain  excellence 
may 2019 by jonerp
Huawei Analyst Summit – living at the bleeding edge where everything is more ‘R’ than ‘D’
"Huawei sees a role for itself that includes R&D out at the bleeding edge of research and technological development."
cloud  platforms  -  infrastructure  and  architecture  internet  of  things  iot  robotics  ai  machine  intelligence 
may 2019 by jonerp
Dell-VMware beat the hybrid cloud drum
"Getting to grips with the latest hybrid cloud gambit from Dell and VMware."
cloud  platforms  -  infrastructure  and  architecture 
may 2019 by jonerp
Why prescriptive analytics matters – the view from Profitect customers
"Prescriptive analytics has my attention. Most users don't have time to assess data - they need exception alerts and next best actions. Here's what I've learned talking to Profitect customers."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
may 2019 by jonerp
Voice search is here – can you hear it?
"Voice search; voice answers; voice actions; are you there yet?"
crm  and  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence 
may 2019 by jonerp
Enterprise hits and misses – AI’s diversity problem is scrutinized, digital transformation is defined
"This week - fresh data on AI's diversity problem and: does machine learning have a performance problem? Buzzwords get decoded, from edge clouds to digital transformation. Your whiffs include SEO link panhandling with... Tony Robbins?"
digital  transformation  -  frictionless  enterprise  diversity  future  of  work  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Slack builds an enterprise beachhead in digital teamwork
"Last week's Frontiers conference and S-1 filing showed how much traction Slack is building among early adopters in the enterprise digital teamwork market."
collaboration  sharing  and  digital  productivity  frictionless  enterprise 
april 2019 by jonerp
Bringing cloud services to the edge
"The cloud comes to you as the fusion of edge infrastructure and cloud services enables breakthrough applications."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
Microsoft provides a reminder that AI ethics is not a question of black and white
Avoiding a race to bottom on selling AI to unsuitable buyers is only one part of an increasingly complicated set of arguments around ethics, says Microsoft's Chief Legal Officer.
iot  robotics  and  ai  machine  intelligence  regulation 
april 2019 by jonerp
SAP earnings Q1 2019 – accounting for Qualtrics and restructuring, as an activist investor takes a stake
"SAP's Q1 2019 earnings report was packed with upbeat numbers, but some loaded news came with it, including the separate announcement of an activist investor, and a continued "operational overhaul." Here's my pre-Sapphire Now review."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture 
april 2019 by jonerp
Demystifying Zoho – CEO Sridhar Vembu reveals Zoho’s ambitions in a post-ERP world
"Zoho's ways can be mysterious, but their growth is undeniable. At Zoholics 2019, talks with CEO Sridhar Vembu cast a new light on Zoho's ambitions - including that pesky "are you an ERP vendor?" question, and a future... beyond software?"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
april 2019 by jonerp
Workday maps out an AI-powered 21C enterprise architecture
"At its annual summit for industry analysts, Workday executives set out how AI and machine learning will change enterprise application architectures"
financials  hcm  and  the  digital  future  of  work  machine  intelligence  ai  user  experience 
april 2019 by jonerp
Enterprise hits and misses – executive shakeups jolt the enterprise and cloud BI earns its relevance
"This week - executive movement shakes up the enterprise, but what comes next? Also: cloud BI makes adoption gains, and is the term RPA dead? Your whiffs include Air Pod awkwardness and Twitter's burning ambitions."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  hits  misses 
april 2019 by jonerp
Bill McDermott’s outsized SAP valuation ambition – a Rubicon crossed or a bridge too far?
"Can SAP pull off a doubling or more of its current market valuation? McDermott is making the case but it is hard to see how the numbers stack up."
cloud  erp  financials  and  supply  chain  crm  customer  experience 
april 2019 by jonerp
California’s latest gold rush – Google and Intel dig in to tap the AI business market seam
"The latest California gold rush is underway with AI market dominance as the seam that everyone's trying to dig into."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
IBM’s Q1 FY2019 results demonstrate just how hard a cloud pivot is working out
"IBM may not have delighted Wall Street but you can see its trajectory as an object lesson in business model pivots and what this means for customers."
cloud  platforms  -  infrastructure  and  architecture  outsourcing  professional  services 
april 2019 by jonerp
NICE Interactions ’19 review – MoneyGram’s call center cloud transformation sets the tone
"I wasn't sure what to expect from NICE Interactions. What I got was a memorable show that raised provocative questions. Customers like MoneyGram made a vivid case for call center transformation - plenty to debate and analyze here."
analytics  planning  and  data  analysis  crm  customer  experience  service  management  digital  enterprise  in  the  real  world 
april 2019 by jonerp
Exclusive interview with new ServiceMax CEO Neil Barua
"Barua has most recently been serving as an operating partner at Silver Lake, the private equity firm that acquired a majority stake in ServiceMax at the end of last year. "
connected  manufacturing  it  service  management  the  new  professional  and  as  a 
april 2019 by jonerp
All change – Rob Enslin joins Google from SAP
"Rob Enslin joins Google - this is a big enterprise software landscape shake-up."
cloud  platforms  -  infrastructure  and  architecture 
april 2019 by jonerp
Qualtrics and SAP’s new mission as a ‘system of action’ – exclusive interview
"In an exclusive interview Qualtrics CEO Ryan Smith and SAP's Adaire Fox-Martin explain the software giant's new mission as a system of action for customers"
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  user  xaas 
april 2019 by jonerp
Why does G Suite keep kicking into Microsoft’s goal post? #googlenext19
"The tragedy in all of this is that Google does have the best capabilities, the best real-time interplay and the absolute best NLP in the market. All sitting atop GCP which remains the best-kept secret on Planet Enterprise. Thanks in part to GCP and in part to the genius of Kahuna co-founder and CTO Jacob Taylor and his team, at Kahuna we on-boarded 80 million consumers in a single day, with zero dev ops support.

And yet, Google misses the forest for the trees by deploying these maddingly sophisticated resources only towards improving the “how”, vs re-imagining the “what”."
featured  posts  technology  software  collaborative  organizations  digital  transformation  enterprise  and  social  sofware  google  next  2019  goognext19 
april 2019 by jonerp
Why does G Suite keep kicking into Microsoft’s goal post? #GoogleCloudNext19
"The tragedy in all of this is that Google does have the best capabilities, the best real-time interplay and the absolute best NLP in the market. All sitting atop GCP which remains the best-kept secret on Planet Enterprise. Thanks in part to GCP and in part to the genius of Kahuna co-founder and CTO Jacob Taylor and his team, at Kahuna we on-boarded 80 million consumers in a single day, with zero dev ops support.

And yet, Google misses the forest for the trees by deploying these maddingly sophisticated resources only towards improving the “how”, vs re-imagining the “what”."
collaborative  organizations  digital  transformation  enterprise  and  social  sofware  google  next  2019  goognext19 
april 2019 by jonerp
Enterprise hits and misses – cybersecurity leaks, privacy falters, and Google Cloud raises their enterprise bet
"This week, in a travel version of hits/misses - cybersecurity stats that startle, and privacy gaffes that irritate. Plus: Google Cloud ups their enterprise game - and analysts weigh in. Your whiffs include the triumph of fussy babies in flight.
cloud  platforms  -  infrastructure  and  architecture  data  privacy  diversity  hits  misses  security 
april 2019 by jonerp
The CIO at Del Monte Foods, he says yes to IT cost savings from cloud migration
"Working with Accenture, the company moved 200 servers and a sizeable application footprint to the Amazon Web Services cloud in just four months."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  use  cases 
april 2019 by jonerp
Bed, Bath & Beyond’s omni-channel transformation needs more proof points as “detached from reality” management comes under fire
"Activist investors are circling the CEO and management team at Bed, Bath & Beyond, with the retailer still moving too slowly on omni-channel transformation."
analytics  planning  and  data  analysis  crm  customer  experience  e-commerce  retail  the  omni-channel 
april 2019 by jonerp
Nutanix and HPE partner to open up the hybrid cloud PaaS market – what to expect
"The combination of the Nutanix Enterprise Cloud software and HPE’s GreenLake range of base applications services give both partners something to offer both their own and their new partner’s customers, and they stand to gain most from it in the way of greater choice."
cloud  platforms  -  infrastructure  and  architecture 
april 2019 by jonerp
Zoholics 2019 review – Zoho One customer Purolite shares lessons on cloud adoption and adapting to change
"Zoholics 2019 was a milestone event for Zoho, with important product announcements - and an upstart challenge to new rivals. Early highlights include these four lessons on cloud software transitions from Zoho One customer Purolite."
crm  and  customer  experience  digital  enterprise  in  the  real  world  use  cases 
april 2019 by jonerp
How Google Cloud aims to stay relevant as AWS momentum plows on
"Kurt Marko offers his analysis of the announcements coming out of Google Cloud Next and the performance of new head honcho, Thomas Kurian."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  internet  of  things  iot  robotics  ai  machine  intelligence  productivity 
april 2019 by jonerp
How MercadoLibre built a learning culture to keep up with its growth – an SAP SuccessFactors story
"Exponential growth might seem appealing, but it can pose a huge challenge to an HR team. Here's what MercadoLibre did to bring culture and tech together - and how they work with SAP SuccessFactors to grow and manage that talent."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  talent  management 
april 2019 by jonerp
The big question – what if automation kills more jobs than it creates?
Emerging technologies—including AI, machine learning, and advanced robotics—have the potential to automate many tasks currently performed by workers. The time to prepare for these changes is now, says an Aspen Institute report."
future  of  work  hcm  and  the  digital  iot  robotics  ai  machine  intelligence 
april 2019 by jonerp
5 Things Every Executive Needs To Know About Identity And Access Management
"Executives have a strong sense of urgency to improve Identity and Access Management (IAM) today to assure the right individuals access the right resources at the right times and for the right reasons. IAM components like Access Management, Single Sign-On, Customer Identity and Access Management (CIAM), Advanced Authentication, Identity Governance and Administration (IGA), IoT-Driven IAM, and Privileged Access Management address the need to ensure appropriate access to resources across an organization’s entire attack surface and to meet compliance requirements."
business  featured  posts  technology  software  trends  &  concepts  centrify  cybersecurity  identity  and  access  management  louis  columbus'  blog  mfa  multi-factor  authentication  pam 
april 2019 by jonerp
Oktane19 – Okta sets out its stall as an identity platform
"Opening its Oktane19 conference today, Okta extends its identity platform with new customization options and more support for developers"
governing  identity  privacy  and  security  infrastructure 
april 2019 by jonerp
Enterprise hits and misses – AI bias is political, and digital is impactful
"In this slightly abbreviated, "Take a tarmac breather, Jon!", AI ethics faces political realities. A new book shows us how to be digital with impact, and developers get modern. Your whiffs include new PR misadventures, and one more snarky goodbye to Google+."
content  marketing  digital  transformation  -  frictionless  enterprise  hits  and  misses  machine  intelligence  ai 
april 2019 by jonerp
Digital With Impact – Brian Sommer’s opus for the 21st century enterprise
"Brian Sommer's Digital With Impact is not a soft read. For many it might be a wakeup call, for others, it may be depressing. But for those ready to take action, it's a goldmine."
cloud  erp  financials  and  supply  chain  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work 
april 2019 by jonerp
Putting Adobe’s partnership strategy to the test – Workfront’s view from the Adobe Summit
"In the era of customer experience, partnerships are high stakes. No single vendor has the data to deliver on CX promises. Here's my take on Adobe partners at the Adobe Summit 2019, from ServiceNow to Workfront."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  crm  customer  experience 
april 2019 by jonerp
These 4 terms will kill your SaaS business
"Finally, “Seamless” (and sundry jargon). Seamless is ok if it’s about the customer experience but seamless for the most part is in the eye of the beholder. So make sure you can go the distance and that it is commercially worth it. Real time is another gem. Its great but it will crush your COGS, and I’ll bet you your favorite tipple that unless you’re building the next Bloomberg terminal, most of your customers use cases don’t require real time all the time. There are plenty of other clever sounding words that will crush speed. You get my drift."
management  saas  and  cloud  selling  go-to-market 
april 2019 by jonerp
Infor 3.0 is all about people and the future of work – an interview with CEO Charles Phillips
"I sit down with Infor CEO Charles Phillips to discuss how he’s tackling the next phase of Infor’s strategy, which places people at the centre of business systems."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  future  of  work  hcm  the 
april 2019 by jonerp
SuiteWorld19 – Oracle CEO Mark Hurd on moving NetSuite to the Oracle Cloud
"NetSuite is an important showcase for Oracle Cloud and its autonomous database, confirms Oracle CEO Mark Hurd at the vendor's SuiteWorld conference"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture 
april 2019 by jonerp
Real-time for the win – how Donnelly Custom Manufacturing excels at short-run manufacturing with IQMS
"Some say short-run manufacturing is the future. For Donnelly Custom Manufacturing, it's driven their success for 35 years. In this diginomica exclusive, we share what Donnelly has learned about succeeding in short run manufacturing - and the challenges they've overcome."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  use  cases  manufacturing 
april 2019 by jonerp
Enterprise hits and misses – AI needs upskilling, and Apple needs the services economy
"This week - AI needs reskilling, but where do we start? Also: Apple rattles the enterprise news media with their services play. Dirty SI secrets revealed - and a special April (blockchain) fools edition of the weekly whiffs."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
april 2019 by jonerp
Oracle Cloud ERP: The Sleeping Giant?
"While nearly ever ERP vendor in the market is promoting “cloud” offerings to the point of exertion, many of the industry leaders including SAP S/4HANA and Microsoft Dynamics 365 are still struggling to migrate their full legacy functionality to the cloud. Oracle is no different in working to bring E-Business Suite capability into its cloud offering. However, where Oracle is stepping up their game is in the development and integration of emerging technologies into their ERP offering."
erp  software  selection  oracle  cloud  implementations  implementation  plan  and  budget  strategies  to  implement  better  successful 
april 2019 by jonerp
You want AI with that? McDonald’s latest tech gambit gets highly personal
"McDonald's splashes out $300 million on its very own AI tech firm - personalised burger menus on the way!"
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  machine  intelligence  ai  retail  e-commerce  omni-channel  social  use  cases 
march 2019 by jonerp
Ultimately Ultimate goes private – what next?
"Ultimate Software will go private after all. The go-shop period has now passed and the deal can proceed. The debt load that Ultimate will get as a result of this deal is certainly material. How will this work out for employees, customers, etc.?"
hcm  and  the  digital  future  of  work  hr  admin  payroll 
march 2019 by jonerp
Accenture after Pierre – business as usual, with no pause button
"Accenture's long-standing CEO Pierre Nanterme passed away earlier this year, but it's a case of keep on keeping on for the firm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  iot  robotics  ai  machine  intelligence  outsourcing 
march 2019 by jonerp
Vendors aren’t helping us to build agile HR, says Deutsche Telekom exec
"How do you build agile HR in an established enterprise like Deutsche Telekom? Lessons learned include, enterprise HCM vendors aren't helping"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  mobile 
march 2019 by jonerp
Adobe Summit 2019 – how Avianca Airlines is facing the transformation challenge
"With all the hype around customer experience at Adobe Summit, it's time to put it to the test. Here's what I learned from the CTO of Adobe customer Avianca Airlines about their ambitious transformation project."
crm  and  customer  experience  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story
"The CX hype at Adobe Summit day one was no surprise. Adobe countered that hype by featuring customers making digital moves - none more persuasive than Chegg. Here's my day one analysis."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
Why Sportable Scoreboards moved to cloud ERP, and what they’ve learned about change – Oracle MBX ’19
"Sportable Scoreboards is not your typical Oracle customer, but they wouldn't have it any other way. At Oracle MBX/CX 2019, their team told me about their manufacturing niche, and why a move to Oracle Cloud Applications is core to their future growth."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  manufacturing 
march 2019 by jonerp
Enterprise hits and misses – HR takes on AI, and machine learning raises the enterprise security stakes
"This week - A big change in tone for HR and AI. Debate - are AI and machine learning assets to enterprise security? And: the unknown unknowns of digital transformation. Your whiffs include highly personalized LinkedIn job offers."
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  hits  misses  iot  robotics  ai  machine  intelligence  security 
march 2019 by jonerp
How Nutanix uses Clari for AI-powered sales and forecasting – with 99 percent adoption
"When I hear about a sales enablement tool that achieved 99 percent adoption, that gets my attention. Here's what I learned about how Nutanix uses Clari - and what's next for AI and sales."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
march 2019 by jonerp
Burgers, toothbrushes and flatpack furniture – Zuora CEO points to Subscription Economy transformation boom
"The Subscription Economy is booming and that means legacy business models need to be updated, says Tien Tzuo."
crm  and  customer  experience  financials  retail  e-commerce  the  omni-channel 
march 2019 by jonerp
AI and digital must put people back at the center of work – Unleash19
"As enterprises adopt AI and pursue digital transformation, people still have a central role, say speakers at this week's Unleash London event"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  machine  intelligence  ai  use  cases 
march 2019 by jonerp
Rimini Street opens up a new front with first public incursion into Salesforce territory
"The first win of a Salesforce client and the signing of the biggest deal to date, but also increased full-year losses."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience 
march 2019 by jonerp
SAP Nation 3.0 – Manifest Destiny, a review and conversation
"SAP Nation 3.0 - Manifest Destiny provides the kind of call to action for both customers and SAP that has been missing in recent years. As such it is a solid read with something for everyone."
cloud  erp  financials  and  supply  chain  crm  customer  experience 
march 2019 by jonerp
Do video marketing right – the pros and cons of YouTube and more
"Video is a powerful enterprise marketing tool - but if you're not careful, you can get into trouble. YouTube's limitations can pose problems. When it comes to viewer engagement, issues like video length matter."
content  marketing  digital  and 
march 2019 by jonerp
Enterprise hits and misses – CIOs take the digital plunge, but digital transformation needs buy-in
"This week - CIOs get serious about digital, but questions about the ROI of digital transformation persist. Plus: the open source powder keg and "everything" as a service. Blockchains need some blocksplaining. Your whiffs include privacy meltdowns."
digital  enterprise  in  the  real  world  transformation  -  frictionless  hits  and  misses 
march 2019 by jonerp
Ready for Everything-as-a-Service? 5 things you need to know
"What happens when servitization of products meets productization of services? Phil Wainewright meets FinancialForce CEO Tod Nielsen in the XaaS zone"
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  professional  services  xaas 
march 2019 by jonerp
The State of Recruiting Technology in 2019 — A Year of Consolidation, Growth & Innovation
"Oracle and IBM, in particular, are hemorrhaging market share (see above) and customers are now demanding that their core recruiting platforms do more than just process applicants. They must also become global marketing platforms that engage their audience (i.e. candidates), drive corporate initiatives such as diversity and inclusion, and support career and pay progression."
"Oracle  and  IBM  in  particular  are  hemorrhaging  market  share  (see  above)  customers  now  demanding  that  their  core  recruiting  platforms  do  more  than  just  process  applicants.  They  must  also  become  global  marketing  engage  audience  (i.e.  candidates)  drive  corporate  initiatives  such  as  diversity  inclusion  support  career  pay  progression.featured  posts  technology  software  hr  hrtech  recruiting-technology  venture  capital 
march 2019 by jonerp
Exclusive – how JAAS Systems built a manufacturing vertical on Acumatica’s cloud ERP platform
"Some pundits are skeptical about partners building cloud ERP verticals. JAAS Systems could care less - these days, they're the official manufacturing edition for Acumatica cloud ERP. Here's why JAAS bet on Acumatica, and cloud manufacturing."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  skills  training  the  new  professional  it  as  a  service  manufacturing 
march 2019 by jonerp
Tech apprenticeship schemes – should they be hired or fired?
"While apprenticeships would seem to be a useful tool to close the tech skills gap, governments on both sides of the Atlantic seem to be struggling to get it right."
digital  skills  and  training  future  of  work  hcm  the  talent  management 
march 2019 by jonerp
Is digital transformation sticking to the wall, or losing its meaning? Debating digital data with Brian Solis
"Brian Solis is a good sport with interesting data. That's the ingredients for a fresh back-and-forth on the merits of digital transformation. Here's what The Altimeter Group has learned about how digital change happens, and the obstacles in the way."
analytics  planning  and  data  analysis  crm  customer  experience  digital  transformation  -  frictionless  enterprise 
march 2019 by jonerp
Enterprise hits and misses – retail gets a once-over, and Facebook asks for a privacy do-over
"This week - retail strategy comes into focus in our retail content blowout. Facebook vows to take a privacy do-over, while the abuse of privileged credentials raises red flags for enterprise security. Your whiffs include a sublime series of bonehead alerts."
data  privacy  hits  and  misses  retail  e-commerce  the  omni-channel  security  social 
march 2019 by jonerp
Modeling humans for personalized medicine – a prescription for trouble?
"Digital Twin technology for modeling individual people, or “personalized medicine,” is a concept for simulating the whole."
healthcare  transformation  iot  robotics  and  ai  machine  intelligence 
march 2019 by jonerp
How Edge Computing Will Deliver on the Promise of 5G
"That’s because it’s not meant for us. Like most technological advancements, industry will come first. The promise of 5G is in swarms of drones and fleets of autonomous vehicles. It’s in lightweight industrial wearables that process crucial information rapidly. It’s in robots. And, yes, it’s in the augmented reality game we’ve all been waiting for, “Harry Potter: Wizards Unite.”

This promise of 5G will be most likely delivered on the edge, taking it from conference marketing to real-world feasibility. In fact, 4G can already deliver a 5G-like experience with edge computing."
That’s  because  it’s  not  meant  for  us.  Like  most  technological  advancements  industry  will  come  first.  The  promise  of  5G  is  in  swarms  drones  and  fleets  autonomous  vehicles.  lightweight  industrial  wearables  that  process  crucial  information  rapidly.  robots.  yes  augmented  reality  game  we’ve  all  been  waiting  “Harry  Potter:  Wizards  Unite.”  This  be  likely  delivered  on  edge  taking  it  from  conference  marketing  to  real-world  feasibility.  fact  4G  can  already  deliver  a  5G-like  experience  with  computing.edge  iot  events 
march 2019 by jonerp
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