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jonerp : customer-centric   17

L’Oréal: A Case Study in Supply Chain Excellence
"To understand the extent of the achievement, note the comparison to their industry peer group in Table 1. Note that the company is at the industry average on growth, but outperforming the average on operating margin, inventory turns, return on invested capital, market cap, price to tangible book. Overall, L’Oreal is number two in the peer group in terms of driving improvement as defined by the Supply Chain Index."
customer-centric  supply  chains  market-driven  chain  excellence  beauty  l'oreal  personal  products 
october 2018 by jonerp
Building a Triple A Supply Chain: Ten Tactics That Work
"Most companies want to be agile, but they drive an agenda focused on efficiency. By definition, an efficient supply chain is not adaptive, agile or aligned. Our data also shows that it underperforms the peer group. For a financial team, this will seem illogical. Leaders must explain that the the supply chain strategy needs to be about more than cost mitigation."
customer-centric  supply  chains  sales  and  operations  planning  chain  excellence  leadership  talent  analtyics  cost-to-serve  metrics  s&op  supplier  development  insights 
september 2018 by jonerp
My Take: The Role of Anaplan in Defining the Art of the Possible in Supply Chain Planning
"The pace of technology change is faster than business user adoption. The first step is education. The second is action. In my travels, I see companies stuck in a quagmire of arguments focused on the standardization on yesterday’s technologies versus the adoption of new approaches. In embracing the art of the possible, companies struggle. Many companies make the mistake that yesterday’s technologists–JDA, Logility, Oracle, SAP– are good business development partners to define the “art of the possible.” (On a side note, during my fifteen years as an analyst, I have never seen co-development with large established technologists be successful.) The internal dissonance within the manufacturing organization is deadly."
big  data  supply  chains  customer-centric  demand  digital  chain  new  technologies  anaplan  art  of  the  possible  network  networks  insights  global  summit 
june 2018 by jonerp
Can You Solution Sell without Selling Solutions? - by @kellblog
"You can solution sell without a single packaged solution in your product line. To again answer the question posed by the title of this post: Yes, you can solution sell without selling solutions.

Solution selling is simply an approach to how you sell your product. Certainly it can be easier to solution sell when you are selling solutions. But one it is not required and one is not tantamount to the other."
chasm  crossing  sales  startups  strategy  uncategorized  bowling  alley  customer-centric  selling  geoffrey  moore  michael  bosworth  solutions  solution 
august 2017 by jonerp
Lassoing S&OP - by @lcecere
"A common mistake by business leaders is thinking that they know what good looks like. The research that I have done recently dramatically challenges my 1990’s paradigms. (When companies hire from outside, they will attract talent from many companies. Each defining S&OP differently. As a result, when they sit around the table to discuss the process without detail, they will spin. Each thinks they know what S&OP should look like, but the discussions need to be facilitated to drive alignment.)"
customer-centric  supply  chains  demand  sales  and  operations  planning  chain  leadership  talent  to  admire  global  lasso  s&op 
august 2017 by jonerp
Not the Jetsons: 10 Use Cases for Cognitive Learning in Supply Chain - by @lcecere
"Today companies try to get very precise on imprecise data. Rows and columns define forecasting. Companies lose visibility on the patterns and demand flows. Cognitive learning solutions provide systems of insights that can combine profile pattern recognition along with learning on unstructured data. Examples include the number of google searches on an illness or symptoms, which is a predictor of the spread of an illness and subsequent prescription sales. Social sentiment on twitter and Facebook combined with point-of-sale data drives insights to understand regional sales in days. Today it takes weeks."
big  data  supply  chains  customer-centric  demand  artificial  intelligence  cognitive  learning  jetsons  machine  ontology  rules 
december 2016 by jonerp
Supply Chain 2030: Forge a New Path - by @lcecere
"The supporting data will be self-correcting. I believe that we will have no master data managers in the age of Supply Chain 2030 and that the systems will be self-correcting with continual learning. It will be easier. The supply chain planner’s role today is too hard."
customer-centric  supply  chains  demand  driven  global  market-driven  continuous  improvement  digital  pivot  chain  excellence  performance  to  admire 
september 2016 by jonerp
Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In? - by @lcecere
"I asked the group to think of demand-driven concepts as the enabler of customer-centric strategies. They are not the same, and the delivery of a demand-driven strategy does not mean the company will enable a customer-centric supply chain, or build/implement outside-in processes. These are three different, but complementary, concepts. It requires awareness and conscious choice."
customer-centric  supply  chains  demand  driven  customer  centric  chain  excellence  planning 
august 2016 by jonerp
Executing Customer-Centric Supply Chain Strategies - by @lcecere
"Today, after about a decade of use, we find that the most used scorecards—those for retail compliance–improved on-time shipping performance, but fell short in driving customer-centricity. The improvement on delivery is not trivial, but is the tip of the iceberg of what is possible."
customer-centric  supply  chains  agility  cost-to-serve  customer  centric  service  chain  excellence 
august 2016 by jonerp
Integrated Planning: Is It Rubbish? Be Careful What You Ask For. - by @lcecere
"When I ask clients what “Integrated Supply Chain Planning” means I get very different answers. Most are unclear on outcomes and what it takes to implement a planning project. There is no clear definition of integrated supply chain planning in the industry."
big  data  supply  chains  customer-centric  demand  inventory  management  sales  and  operations  planning  chain  barnes  foundation  integrated  integration  lora  cecere  simplicity  excellence 
august 2016 by jonerp
Go Horizontal! - by @lcecere #scm
"By definition, the silos struggle to align. Substantial gaps exist between the operations teams and finance, the operations teams and new product launch, and the operations teams and the sales/commercial teams. Closing these gaps is essential to driving a growth strategy. In our research we see that the successful implementation of horizontal processes helps to close these gaps."
customer-centric  supply  chains  demand  driven  digital  chain  market-driven  end-to-end  horizontal  processes  outside-in  silos  traditional 
june 2016 by jonerp
Sparking a New Conversation: Let’s Build a Network of Networks - by @lcecere
"Not all data needs to fly first class. While many companies speak to us about the need for real-time data, we believe that data needs to move at the “right timing.” Some data needs to move quickly and with high velocity using streaming data architectures, while other data sources can move in batch processes."
customer-centric  supply  chains  demand  market-driven  value  networks  chain  insights  community  cognitive  learning  sensing  eta  hadoop  internet  of  things  market  master  data  network 
april 2016 by jonerp
Building Outside-In Processes - by @lcecere #scm
"During the afternoon, as I quietly held the pieces for Jake’s monster, my mind composed my blog post for the week. I realized that while I have spoken a lot about the need for outside-in processes, I have not helped people identify the building blocks. In this post my goal is to help companies build outside-in processes through a clearer definition."
big  data  supply  chains  customer-centric  market-driven  value  networks  chain  visibility  building  blocks  outside-in  processes  excellence  management 
april 2016 by jonerp
Trying to Figure Out New Forms of Analytics - by @lcecere #scm
"The average manufacturing company has over 150 technologies; yet, they cannot get to data. The IT environments are heterogeneous. The analyst views of use of an ERP backbone to drive analytics is quickly eroding. It is just too complex."
big  data  supply  chains  customer-centric  digital  chain  new  technologies  cloudera  every  angle  fusionops  hadoop  halo  hortonworks  analytics  excellence 
march 2016 by jonerp
Become Data Driven: Embrace the Iconoclast in Your Organization 0 by @lcecere #scm #analytics
"No company on the call felt that they had a data strategy. One company was testing a non-relational solution. While companies desire real-time systems and new insights, many were just trying to get the planning systems that they had now working better. On the call, no company thought they had cracked the code of delivering on the promise of supply chain analytics."
big  data  supply  chains  customer-centric  demand  cognitive  learning  strategy  chain  analytics  excellence 
january 2016 by jonerp
Transforming Consumer Value Chains: Navigating The Power Shift to the Shopper - by @lcecere #walmart #scm
Last week, Wal-Mart announced the closing of 269 stores and the layoffs of 10,000 employees. In addition, Macy’s announced the closure of 36 stores and K-Mart followed suite with announcements of 27 store closings. For December 2015, retail sales were the lowest since 2009. What does this mean? I think three things...."
big  data  supply  chains  customer-centric  chain  excellence  insights  community  leadership  consumer  products  ecommerce  retail  the  each 
january 2016 by jonerp
Seven Thoughts to Build a Customer-Centric Supply Chain Organization - by @lcecere
"When I sit through sessions on building a customer-centric supply chain, I am looking for case studies on how companies have applied the concepts to drive greater value. The words from the speakers sound good. The audience interest is high. However, I usually leave the room disappointed."
customer-centric  supply  chains  demand  driven  available  to  promise  cost-to-serve  customer  centric  scorecards  service  order  management 
november 2015 by jonerp

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