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Wawa Breach May Have Compromised More Than 30 Million Payment Cards
"In late December 2019, fuel and convenience store chain Wawa Inc. said a nine-month-long breach of its payment card processing systems may have led to the theft of card data from customers who visited any of its 850 locations nationwide. Now, fraud experts say the first batch of card data stolen from Wawa customers is being sold at one of the underground’s most popular crime shops, which claims to have 30 million records to peddle from a new nationwide breach."
data  breaches  the  coming  storm  bebe  stores  breach  buca  di  beppo  gemini  advisory  hilton  hotels  joker's  stash  krystal  mastercard  mcalister's  deli  moe's  scholtzsky's 
23 days ago by jonerp
Takeaways from the $566M BriansClub Breach
"The sources I spoke with at smaller financial institutions found out about the cards they’d issued to customers that wound up in the BriansClub database by receiving alerts last week from Visa and MasterCard. Most of those sources seemed genuinely surprised at the number of cards exposed, and two sources at different credit unions each estimated they were previously unaware of about 80 percent of the cards listed in the alerts from the credit card companies."
a  little  sunshine  data  breaches  ne'er-do-well  news  andrei  barysevich  briansclub  breach  gemini  advisory  mastercard  visa 
october 2019 by jonerp
Ransomware Hits B2B Payments Firm Billtrust
"“We’re aware of the malware and have been able to stop the activity within our systems,” Pinado said. “We immediately started focusing on control, remediation and protection. The impact of that was several systems were no longer available to our customers. We’ve been fighting the fight, working on restoring services and also digging into the root cause.”
data  breaches  billtrust  ransomware  attack  steven  pinado 
october 2019 by jonerp
DataOps and the Problem with ‘Ops’ Terminology
"We were shocked to read that 90% of enterprises are using DataOps, so we took a deeper look at the underlying 451 Research report, which was based on a survey sponsored by Delphix. The study actually says that 89% of the respondents expected to increase spending, investment, or development on DataOps technologies. Yet, the study provides a process-oriented definition of DataOps that allows any company to say its product or service say it is a DataOps technology. The report surveyed 150 representatives of North American organizations with more than 1,000 employees and a minimum of 2PBs of data under management who had a solid understanding of their organization’s data management strategy."
data  devops  research 
september 2019 by jonerp
To Move Forward, We Need to be Clear on What We Are Automating
"To maximize the value of a data scientist team, the organization needs to think about an organizational layer of translation to adequately communicate the requirements of workflow, rules and the user interface. Without this, I find that the data scientist will improve the engine, but the results are not able to become part of an embedded process due to the lack of holistic thinking."
supply  chain  excellence  data  scientist  2030  talent 
september 2019 by jonerp
DataOps and the Problem with ‘Ops’ Terminology
"We were shocked to read that 90% of enterprises are using DataOps, so we took a deeper look at that 451 Research survey that touted these results — the survey was sponsored by Delphix. The study actually says that 89% of the respondents expected to increase spending, investment, or development on DataOps technologies. Yet, the study, provides a process-oriented definition of DataOps that allows any company to say its product or service say it is a DataOps technology. The report surveyed 150 representatives of North American organizations with more than 1,000 employees and a minimum of 2PBs of data under management who had a solid understanding of their organization’s data management strategy."
data  devops  research 
august 2019 by jonerp
What We Can Learn from the Capital One Hack
"“SSRF has become the most serious vulnerability facing organizations that use public clouds,” Johnson wrote. “The impact of SSRF is being worsened by the offering of public clouds, and the major players like AWS are not doing anything to fix it. The problem is common and well-known, but hard to prevent and does not have any mitigations built into the AWS platform.”

Johnson said AWS could address this shortcoming by including extra identifying information in any request sent to the metadata service, as Google has already done with its cloud hosting platform. He also acknowledged that doing so could break a lot of backwards compatibility within AWS."
a  little  sunshine  data  breaches  the  coming  storm  apache  capital  one  breach  cloudflare  disruptops  evan  johnson  metadata  service  modsecurity  rich  mogull  server  side  request  forgery 
august 2019 by jonerp
5 Skills You Need to Master to Start a Successful Career in IoT
"Machine learning algorithms are applied to real-time or historical data to identify patterns and anomalies in the data and autonomously make decisions based on the identified correlations. Machine learning skills have experienced a 220% increase in demand over 2018 and are at the top of the in-demand IoT skills. The key languages that are commonly used for implementing machine learning and are worth mastering include Python, Java, and R."
data  development  edge  iot  technology  contributed 
july 2019 by jonerp
What Matters Most In Business Intelligence, 2019
"Improving revenues using BI is now the most popular objective in 2019, despite BI initially being positioned as a solution for compliance and risk management. Executive Management, Marketing/Sales, and Operations are driving the focus on improving revenues this year. Nearly 50% of enterprises now expect BI to deliver better decision making, making the areas of reporting, and dashboards must-have features. Interestingly, enterprises aren’t looking to BI as much for improving operational efficiencies and cost reductions or competitive advantages."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  intelligence  dashboards  data  integration  dresner  advisory  associates  louis  columbus’  blog  manufacturing 
june 2019 by jonerp
Add It Up: Why Salesforce and Google Bought Tableau and Looker
"Twenty-eight percent of IT professionals believe that over the next five years more sophisticated data integration capabilities will be the focus in business intelligence and analytics software development, according to SharesPost’s October 2018 survey. This was a dramatic rise from only 10% that said so in the 2017 survey. Expectations also increased about the attention that will be paid to data visualization capabilities."
data  monitoring  research 
june 2019 by jonerp
LabCorp: 7.7 Million Consumers Hit in Collections Firm Breach
"My guess is we will soon hear about many other companies and millions more consumers impacted by this breach at the AMCA. Certainly, companies like Quest and LabCorp. have a duty to ensure contractors are properly safeguarding their patients’ personal, medical and financial information.

But this AMCA incident is the latest example of a breach at a little-known company that nevertheless holds vast quantities of sensitive data that was being shared or stored in ways that were beyond the control of affected consumers."
data  breaches  american  medical  collection  agency  traffic  solutions  consumer  financial  protection  bureau  ezpass  labcorp  quest  diagnostics  breach  retrieval-masters  credit  burea 
june 2019 by jonerp
Event Report: FinancialForce.com Doubles Down On Customer-Centric ERP #FFCommLive19
"Accounting and finance continue march towards feature parity with legacy ERP vendors. Key enhancements in the past year included allocations on a proportional basis, collections Workspace V1, configurable e-mail reminders, financial reporting and analytics. New capabilities will include e-Payment integration, more workspaces, prepaid expense, bank recon enhancements, Auto-FX rate and rate type, improved reporting powered by Einstein, and as of date aging powered by Einstein."
@rwang0  2013  2019  accounting  ai  apps  strategy  artificial  intelligence  business  transformation  cdo  ceo  chief  data  officer  digital 
may 2019 by jonerp
World Economic Forum to define blockchain for supply chain deployment
"Assembling over 100 of the more influential ports, shippers and supply chain companies to co-design an open-source toolkit to accelerate the deployment of blockchain technology in a coherent manner is no mean achievement. There are many competing interests. Perhaps it needed the ‘sponsorship’ from a body like the World Economic Forum to break down barriers."
blockchain  latest  news  interoperability  data  privacy  digital  identity  ledger  technology  dlt  hitachi  korea  customs  service  llamasoft  maersk  mercy  corps 
may 2019 by jonerp
Big Idea: Extreme Capitalism And The Dawn Of Digital Duopolies
"How could this happen despite the rhetoric and dire warnings? At precisely the wrong time, when they should have stepped up to invest to defend against this threat, most leaders pulled back to harvest. Even worse, most organization’s shareholders bet against them by stripping away their ability to invest and innovate for the long run with stock buy backs, share dividends, and a plethora of mergers and acquisitions."
@rwang0  2019  alliances  apps  strategy  artificial  intelligence  big  ideas  business  transformation  ceo  chief  customer  officer  data  digital  executive 
may 2019 by jonerp
Why prescriptive analytics matters – the view from Profitect customers
"Prescriptive analytics has my attention. Most users don't have time to assess data - they need exception alerts and next best actions. Here's what I've learned talking to Profitect customers."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
may 2019 by jonerp
Enterprise hits and misses – executive shakeups jolt the enterprise and cloud BI earns its relevance
"This week - executive movement shakes up the enterprise, but what comes next? Also: cloud BI makes adoption gains, and is the term RPA dead? Your whiffs include Air Pod awkwardness and Twitter's burning ambitions."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  hits  misses 
april 2019 by jonerp
How Not to Acknowledge a Data Breach
"Overall, I’m willing to chalk this entire episode up to a complete lack of training in how to deal with the news media, but if I were a customer of Wipro I’d be more than a little concerned about the tone-deaf nature of the company’s response thus far.

As one follower on Twitter remarked, “openness and transparency speaks of integrity and a willingness to learn from mistakes. Doing the exact opposite smacks of something else entirely.”
a  little  sunshine  data  breaches  bhanu  ballapuram  wipro  breach 
april 2019 by jonerp
NICE Interactions ’19 review – MoneyGram’s call center cloud transformation sets the tone
"I wasn't sure what to expect from NICE Interactions. What I got was a memorable show that raised provocative questions. Customers like MoneyGram made a vivid case for call center transformation - plenty to debate and analyze here."
analytics  planning  and  data  analysis  crm  customer  experience  service  management  digital  enterprise  in  the  real  world 
april 2019 by jonerp
Qualtrics and SAP’s new mission as a ‘system of action’ – exclusive interview
"In an exclusive interview Qualtrics CEO Ryan Smith and SAP's Adaire Fox-Martin explain the software giant's new mission as a system of action for customers"
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  user  xaas 
april 2019 by jonerp
Enterprise hits and misses – cybersecurity leaks, privacy falters, and Google Cloud raises their enterprise bet
"This week, in a travel version of hits/misses - cybersecurity stats that startle, and privacy gaffes that irritate. Plus: Google Cloud ups their enterprise game - and analysts weigh in. Your whiffs include the triumph of fussy babies in flight.
cloud  platforms  -  infrastructure  and  architecture  data  privacy  diversity  hits  misses  security 
april 2019 by jonerp
Bed, Bath & Beyond’s omni-channel transformation needs more proof points as “detached from reality” management comes under fire
"Activist investors are circling the CEO and management team at Bed, Bath & Beyond, with the retailer still moving too slowly on omni-channel transformation."
analytics  planning  and  data  analysis  crm  customer  experience  e-commerce  retail  the  omni-channel 
april 2019 by jonerp
How MercadoLibre built a learning culture to keep up with its growth – an SAP SuccessFactors story
"Exponential growth might seem appealing, but it can pose a huge challenge to an HR team. Here's what MercadoLibre did to bring culture and tech together - and how they work with SAP SuccessFactors to grow and manage that talent."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  talent  management 
april 2019 by jonerp
Putting Adobe’s partnership strategy to the test – Workfront’s view from the Adobe Summit
"In the era of customer experience, partnerships are high stakes. No single vendor has the data to deliver on CX promises. Here's my take on Adobe partners at the Adobe Summit 2019, from ServiceNow to Workfront."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  crm  customer  experience 
april 2019 by jonerp
Real-time for the win – how Donnelly Custom Manufacturing excels at short-run manufacturing with IQMS
"Some say short-run manufacturing is the future. For Donnelly Custom Manufacturing, it's driven their success for 35 years. In this diginomica exclusive, we share what Donnelly has learned about succeeding in short run manufacturing - and the challenges they've overcome."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  use  cases  manufacturing 
april 2019 by jonerp
You want AI with that? McDonald’s latest tech gambit gets highly personal
"McDonald's splashes out $300 million on its very own AI tech firm - personalised burger menus on the way!"
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  machine  intelligence  ai  retail  e-commerce  omni-channel  social  use  cases 
march 2019 by jonerp
Accenture after Pierre – business as usual, with no pause button
"Accenture's long-standing CEO Pierre Nanterme passed away earlier this year, but it's a case of keep on keeping on for the firm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  iot  robotics  ai  machine  intelligence  outsourcing 
march 2019 by jonerp
Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story
"The CX hype at Adobe Summit day one was no surprise. Adobe countered that hype by featuring customers making digital moves - none more persuasive than Chegg. Here's my day one analysis."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
march 2019 by jonerp
How Nutanix uses Clari for AI-powered sales and forecasting – with 99 percent adoption
"When I hear about a sales enablement tool that achieved 99 percent adoption, that gets my attention. Here's what I learned about how Nutanix uses Clari - and what's next for AI and sales."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
march 2019 by jonerp
Visibility: If Only I Could See
"Improved visibility allows teams to see information and take action. When done well, a visibility project improves outcomes and collaboration. The caution is that the word “visibility” is over used, and there are many solution options. The market is over-hyped and often companies are not clear in their selection criteria."
network  of  networks  new  technologies  analytics  control  data  governance  supply  chain  visibility 
march 2019 by jonerp
Is digital transformation sticking to the wall, or losing its meaning? Debating digital data with Brian Solis
"Brian Solis is a good sport with interesting data. That's the ingredients for a fresh back-and-forth on the merits of digital transformation. Here's what The Altimeter Group has learned about how digital change happens, and the obstacles in the way."
analytics  planning  and  data  analysis  crm  customer  experience  digital  transformation  -  frictionless  enterprise 
march 2019 by jonerp
Enterprise hits and misses – retail gets a once-over, and Facebook asks for a privacy do-over
"This week - retail strategy comes into focus in our retail content blowout. Facebook vows to take a privacy do-over, while the abuse of privileged credentials raises red flags for enterprise security. Your whiffs include a sublime series of bonehead alerts."
data  privacy  hits  and  misses  retail  e-commerce  the  omni-channel  security  social 
march 2019 by jonerp
Retail transformation roundup – insights from the latest retail projects and earnings news
"Retailers walk a thin line between encouraging results and omni-struggles. Here's my top picks and lessons learned from diginomica's retail transformation coverage."
analytics  planning  and  data  analysis  crm  customer  experience  retail  e-commerce  the  omni-channel 
march 2019 by jonerp
74% Of Data Breaches Start With Privileged Credential Abuse
"Enterprises who are prioritizing privileged credential security are creating a formidable competitive advantage over their peers, ensuring operations won’t be interrupted by a breach. However, there’s a widening gap between those businesses protected from a breach and the many who aren’t. In quantifying this gap consider the typical U.S.-based enterprise will lose on average $7.91M from a breach, nearly double the global average of $3.68M according to IBM’s 2018 Data Breach Study."
business  featured  posts  technology  software  trends  &  concepts  centrify  cybersecurity  ibm  2018  data  breach  study  louis  columbus'  blog  privileged  access  management  in  the  modern  threatscape  report  credential  abuse  security 
march 2019 by jonerp
Smart cities – focus on people, not tech, says policy conference
"Chris Middleton presents the first of two reports from the Westminster eForum on Smart Cities."
analytics  planning  and  data  analysis 
february 2019 by jonerp
Look past the AI hype and into the data – Qlik on winning in retail
"Retail's winners and losers are increasingly dictated by proper use of data. After the NRF event, I asked Qlik for their three big retail takeaways - and how retailers in the field are applying them. Yes, AI and IoT came up, but some of the answers surprised me."
analytics  planning  and  data  analysis  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
february 2019 by jonerp
2019: The Cloud’s Impact on Open Source
"In short, I think 2019 will mark the decline of open source support as a business model, and the rapid rise of open-source SaaS as a growth market and key business model for open source overall. In this sense the open source vs. cloud providers argument (and the idea that cloud providers are “stealing” revenue from open source) misses a larger point: the discussion will shift to who can offer the best service and solution. And that’s a debate that puts the customer in control."
data  contributed  open  source 
february 2019 by jonerp
A Deep Dive on the Recent Widespread DNS Hijacking Attacks
"The U.S. government — along with a number of leading security companies — recently warned about a series of highly complex and widespread attacks that allowed suspected Iranian hackers to siphon huge volumes of email passwords and other sensitive data from multiple governments and private companies. But to date, the specifics of exactly how that attack went down and who was hit have remained shrouded in secrecy.

This post seeks to document the extent of those attacks, and traces the origins of this overwhelmingly successful cyber espionage campaign back to a cascading series of breaches at key Internet infrastructure providers."
a  little  sunshine  data  breaches  the  coming  storm  apnic  bill  woodcock  cisco  talos  comodo  crowdstrike  dhs  dnspionage  dnssec  epp 
february 2019 by jonerp
Is HowDoo the future of social media platforms? An inside look at HowDoo’s ambitious Facebook alternative
"Can Facebook and its Instagram tentacles be unseated? Seems unlikely, but the cracks in the data armor are showing. A blockchain-powered alternative seems farfetched, but HowDoo has some refreshing ideas to consider."
content  marketing  data  privacy  digital  and  identity  social 
february 2019 by jonerp
Six Requirements for Growing and Scaling Autonomous Mobility
"The driverless future promised by next-generation mobility is expressed today in terms of two innovations: on-demand mobility services, e.g., ride-hailing, and microtransit, and autonomous vehicles used for consumer transportation and logistics. Currently it is necessary to evaluate the performance of these innovations using two distinct lifecycles. Figure 1 shows where we are in each of these lifecycles."
big  data  next-generation  mobility  automotive  innovation  autonomous  vehicles  lifecycles  logistics  mobility-as-a-service  privacy  regulation  safety 
february 2019 by jonerp
Job boards and recruiting solution gaps – Part One
"The most imperfect technologies out there might be in Recruiting. Here’s the status and suggestions for change."
analytics  planning  and  data  analysis  future  of  work  hcm  the  digital  social  talent  management 
february 2019 by jonerp
Can you trust the seasonal earnings release?
"Are earnings releases reliable? The answer should be yes but delays between the release and filing the 10-K put pressure to auditors to overlook errors."
analytics  planning  and  data  analysis  earnings  reports 
february 2019 by jonerp
Why Texas Scenic Company is pursuing construction in the cloud with Acumatica ERP
"Vendors get excited about new releases, but I want to hear it from customers. At this year's Acumatica Summit, I got an inside look from an early adopter of the Acumatica Construction Accounting cloud."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  manufacturing 
february 2019 by jonerp
The informal NRF demo awards – a countdown of retail tech in action
"I've hit on the retail trends and data. Now it's time for the fun stuff: my informal NRF 2019 retail demo awards. Here's my illustrated countdown through the best of the show floor, with an eye for tech having real world impact."
analytics  planning  and  data  analysis  iot  robotics  ai  retail  e-commerce  the  omni-channel 
february 2019 by jonerp
Shoebacca at the Acumatica Summit – competing against Amazon means uniting the front office and warehouse
"It wouldn't be an Acumatica Summit without retail customer Shoebacca up to something new. But in a frank sit down after the keynote, I learned that the real action is the push to enhance back end visibility, improve returns, and apply bold new retail metrics."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  e-commerce  internet  of  things  retail  the  omni-channel 
february 2019 by jonerp
Facebook profits, revenues, users and advertisers all soar – what’s it going to take?
"Facebook's clean-up costs are soaring, but so are profits and revenues and user numbers and advertisers. Why change?"
content  marketing  data  privacy  digital  and  security  social  ux  application  design 
february 2019 by jonerp
Where Would We Be Without All of the BullS&%T?
"My questions for the technologists were, “How do you define cognitive?” With hearing this question, most will answer with silence. Only Enterra answers the question with the definition of a semantic inference engine. Instead, most of the solutions are aligning data using machine learning or improving planning models through better use of math. Few are driving innovation to drive autonomous supply chain planning through better management of exceptions (not just showing the exceptions, but giving suggested action)."
big  data  supply  chains  new  technologies  advanced  planning  aera  anaplan  cognitive  computing  kinaxis  logility  market  hype 
february 2019 by jonerp
Event Report: #WEF19 #Davos2019 Globalization 4.0 Under Fire As Global Leaders Fail The Populace
"While noble in intent, the forum drives deep discussion among its members. The research into political, societal, economic, and technology issues have raised public awareness. Despite the number of world leaders, business executives, non-profit pioneers, and other change agents, few major initiatives move from concept to commercialization and impact the general populace. Hence, many skeptics continue to criticize the WEF efforts."
@rwang0  2019  alliances  apps  strategy  artificial  intelligence  business  transformation  ceo  chief  customer  officer  data  digital  executive  financial 
january 2019 by jonerp
Want to build more revenue in manufacturing? Real-time monitoring is the key
"Manufacturers face global competition and pricing pressures in 2019. But some are thriving. How are they pulling it off? Louis Columbus of IQMS reveals customer views on the impact of real-time monitoring."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iqms  partner  zone  manufacturing 
january 2019 by jonerp
The Data Warehouse is dead – long live the Data Warehouse
"Data warehouse technology is shifting to the cloud with much ballyhoo around new entrants. But do they have the muscle to compete with the tried, tested and surviving incumbents?"
analytics  planning  and  data  analysis  warehouse 
january 2019 by jonerp
NRF to retailers, and Wall Street – we need better metrics to assess retail health
"Amidst all the next-gen tech at NRF's Big Show 2019, a different and vitally important debate ensued: are retailers even measuring the right things? Here's what I learned about NRF's push to broach a dialogue on new retail metrics."
analytics  planning  and  data  analysis  crm  customer  experience  retail  e-commerce  the  omni-channel 
january 2019 by jonerp
NRF 2019 – All retailers are in the data business now; Chick-fil-A shows why.
"The big lesson from NRF 2019 is that you're not winning in retail without tackling your data problem - and turning it into an asset. Here's an illustrated view of how Chick-fil-A approached this problem, and how modern data analytics, in this case Tableau, fits in."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
january 2019 by jonerp
Enterprise hits and misses – talking IoT and blockchain futures, while data privacy is bought and sold
"In our triumphant/petulant new year's return, hits and misses features the impact of IoT, blockchain and cleantech. Retail omni-woes are nudged off center stage by a slew of data privacy controversies. Your whiffs include an underwhelming war of the machines."
data  privacy  governing  identity  and  security  hits  misses  internet  of  things  machine  intelligence  ai 
january 2019 by jonerp
DataSelf on BI adoption – to move beyond the data geeks, we have to solve human problems.
"Getting results from data will be a burning question all year in my coverage. There's no one better to kick it off than Joni Girardi of DataSelf. He speaks to the problem of BI adoption, and the changes DataSelf has gone through."
analytics  planning  and  data  analysis  crm  customer  experience  frictionless  enterprise 
january 2019 by jonerp
Microstrategy 2019 – Hyperintelligence plays to the emerging voice market
"Microstrategy 2019 is one of its biggest releases with emphasis on ease of use and deployment coupled with access to new technologies such as voice. It's an interesting take on the evolution of BI."
analytics  planning  and  data  analysis 
january 2019 by jonerp
Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
"82% of enterprises are prioritizing analytics and BI applications and platforms as part of their budgets for new technologies and cloud-based services. 78% of enterprises are prioritizing advanced analytics, and 76% data preparation. 54% say AI, machine learning and Natural Language Processing (NLP) are also a high investment priority. The following graphic ranks enterprises’ investment priorities for acquiring or subscribing to new technologies and cloud-based services by analytics and BI initiatives or strategies. Please click on the graphic to expand for easier reading."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  and  in  the  age  of  ai  big  data  intelligence  cloud  computing  lake  louis  columbus'  blog 
january 2019 by jonerp
The Year That Was – the Stuart version
"A tough year for some in the retail sector, but progress on the omni-channel journey for others."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
december 2018 by jonerp
2018 – the year ‘Big Tech’ lost its innocence
"It’s taken more than a decade but government regulators and lawmakers have finally figured out how Google and Facebook make obscene amounts of money by gathering personal data from millions of users. They aren’t happy about it."
data  privacy  governing  identity  and  security  regulation 
december 2018 by jonerp
Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
december 2018 by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
december 2018 by jonerp
ThoughtSpot users advice on analytics – ‘Jump in, make mistakes, keep talking’
"A session at a recent ThoughtSpot conference give some users space to talk about their experiences in adding analytics to their business management armoury."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
december 2018 by jonerp
Facing up to the need for regulation – Microsoft recognises Big Brother potential
"George Orwell’s 1984 is arriving about 40 years behind schedule. Microsoft and other concerned technologists believe we’re running out of time to create new government regulations to deal with the dangers of facial recognition and other new surveillance technologies."
analytics  planning  and  data  analysis  privacy  governing  identity  security  regulation  social 
december 2018 by jonerp
Local marketing tactics are necessary – but the data says they’re not happening
"Despite the embarrassing gaffes we read about from time to time, too many marketers push the same campaigns across global markets. Barb Mosher Zinck says the data on lack of marketing localization is a wake up call."
analytics  planning  and  data  analysis  digital  content  marketing 
december 2018 by jonerp
“That may be good for the world, but it’s not good for us” – Zuckerberg, Facebook and your data
"The UK Government released its seized Facebook documents yesterday and their contents confirm a lot of fears."
data  privacy  governing  identity  and  security  regulation  social 
december 2018 by jonerp
Plex Systems appoints new CEO Bill Berutti – here’s a first look at his plans
"I don't usually write about CEO movements. But the appointment of CEO Bill Berutti at Plex Systems is especially interesting. Prior to the announcement, Berutti gave me a first look at his plans - and fielded my concerns."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  manufacturing 
december 2018 by jonerp
Marriott data breach shows cyber security risks of mergers
"The company also admitted that the information also includes payment card numbers and payment card expiration dates. While it claims the payment card numbers were encrypted using Advanced Encryption Standard encryption (AES-128) it also admits that the keys to decrypt those payment cards may also have been stolen. If so, this makes the breach significantly worse as it shows the hackers had complete access to all company information."
latest  news  security  data  breach  due  diligence  forrester  gdpr  hackers  ico  m&a  marriott  nominet  starwood 
december 2018 by jonerp
Misrepresentation and technical nuances – Facebook’s answers to legislators questions under fire
"The UK Information Commissioner and the former Chief Technologist of the Federal Trade Commission have problems with Facebook's evidence to international legislators."
data  privacy  governing  identity  and  security  regulation 
december 2018 by jonerp
What the Marriott Breach Says About Security
"For companies, this principle means accepting the notion that it is no longer possible to keep the bad guys out of your networks entirely. This doesn’t mean abandoning all tenets of traditional defense, such as quickly applying software patches and using technologies to block or at least detect malware infections."
a  little  sunshine  data  breaches  security  tools 
december 2018 by jonerp
Manufacturing quality that’s out of this world – insights from robotics on Mars
"NASA's trips to Mars rank amongst the greatest robotics accomplishments in history. Their secret? It's all about quality management. IQMS' Louis Columbus breaks out four quality field lessons for manufacturers."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  robotics  manufacturing 
november 2018 by jonerp
How Automated Insights uses Natural Language Generation to boost our grasp of data – in Tableau and beyond
"How do we make more sense of baffling data visualizations? And how do we expand BI to more users? Automated Insights has answers worth considering. Here's an illustrated tour of the best product demo I saw this year."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Zuckerberg ‘sends his cat’ as 9 governments slam Facebook CEO for not talking to 447 million people
"Zuck didn't show but the representatives of 9 governments and 447 million people did turn up to grill the latest Zuckerberg avatar."
data  privacy  digital  and  content  marketing  governing  identity  security  regulation  social 
november 2018 by jonerp
Zuckerberg vs the Serjeant-at-Arms – no contest as Facebook documents are seized by UK Government
"Obscure Parliamentary procedure was used to get hold of Facebook documents. Now the fun begins..."
data  privacy  digital  and  content  marketing  governing  identity  security  regulation 
november 2018 by jonerp
Facebook’s 2018 crises mean it’s time to unfollow its ‘sorry’ CEO
"'Sorry' has become a word that falls easily from the lips of Facebook's upper management; if only I believed they meant it..."
data  privacy  governing  identity  and  security  regulation  social 
november 2018 by jonerp
ServiceMax CEO eyes the opportunity of ‘Uberized’ labour markets for field service agents
"Scott Berg argues that ServiceMax could potentially become the interface between field service engineers and the companies it sells its software to. He also provides some insight into the company’s growth since being acquired by GE Digital."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Two decades of online doesn’t guarantee the necessary omni-channel balance for Nordstrom
"Nordstrom reckons that two decades of online presence is validation of its digital investment and progress, but the omni-channel alignment is still elusive. "
analytics  planning  and  data  analysis  crm  customer  experience  digital  content  marketing  retail  e-commerce  the  omni-channel  social 
november 2018 by jonerp
The State Of IoT Intelligence, 2018
"Manufacturers see IoT as the most critical to achieving their product quality, production scheduling and supply chain orchestration goals. Insurance industry leaders also view IoT as critical to operations as their business models are now concentrating on automating inventory and safety management. Insurance firms also track vehicles in shipping and logistics fleets to gain greater visibility into how route operations can be optimized at the lowest possible risk of accidents."
business  featured  posts  technology  software  trends  &  concepts  analytics  and  big  data  dresner  advisory  services  industrial  internet  of  things  (iot)  iot  early  adopters 
november 2018 by jonerp
Marketing efficiencies top of mind for CXOs in 2019
"Today's consumers have shorter attention spans across a variety of media, so how do brands cope with these changing habits to keep their customers?"
big  data  analytics 
november 2018 by jonerp
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