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Adobe could be the next $10 billion software company
"Even while it was announcing its revenue, rival Salesforce was meeting with Marketing Cloud customers in Chicago at the Salesforce Connections conference, a move that presented an interesting juxtaposition between the two competitors. Both have a similar approach to the marketing side, while Salesforce concentrates on the customer including CRM and service components. Adobe differentiates itself with content, which shows up on the balance sheet as the majority of its revenue."
cloud  earnings  ecommerce  enterprise  adobe  customer  experience  management  marketing  subscription  model 
4 days ago by jonerp
Salesforce Connections ’18 – How USA Today put email marketing in their digital fast lane
"When Mark Nylec joined Gannett, the publisher of USA Today, he had two things going for him: a massive subscriber base, and his ability to get the most out of the Salesforce Marketing Cloud. But he also had a boatload of data integrity issues in the way of his digital plans. "
content  marketing  digital  and  enterprise  in  the  real  world  use  cases 
6 days ago by jonerp
GitHub + LinkedIn + Microsoft = #FutureOfWork Grand Central Station
"Beyond being the onramp to Azure, Github in combination with LinkedIn is best positioned to be the Grand Central Station for the gig economy, the bazaar of services, and Microsoft will be able to get a cut for all of these services"
future  of  work  playful  enterprise 
7 days ago by jonerp
Want to be a customer-focused manufacturer? You need these five quality metrics
"Manufacturers run better with metrics. But if your systems are siloed, metrics can't help you. And what data should you be acting on? In the IQMS diginomica debut, Louis Columbus shares five manufacturing metrics that matter."
analytics  planning  and  data  analysis  frictionless  enterprise  iot  robotics  ai  iqms  partner  zone  manufacturing 
9 days ago by jonerp
In a post-GDPR world, Fin shows how to flub compliance
"There are many ways in which companies can fail the GDPR sniff test. Here's one example that also includes poor attention to UX detail."
data  privacy  frictionless  enterprise  identity  regulation  use  cases  gdpr 
19 days ago by jonerp
I hope SAP dreams biggermuch bigger
"It will continue to do ok with that approach. But I hope SAP starts to dream bigger. It has a new cadre of executives, many from its acquisitions, that are ambitious and driven. It has a customer base which has largely stayed loyal in spite of a number of unforced errors SAP has made."
business  featured  posts  enterprise  software  microsoft  oracle  sap  sapphirenow 
19 days ago by jonerp
Salesforce keeps revenue pedal to the metal with another mammoth quarter
"Salesforce just keeps on growing revenue. In another remarkable quarter, the company announced 3.01 billion in revenue for Q1 2019 with no signs of slowing down. That puts the CRM giant on a run rate of over $12 billion with the company’s most optimistic projections suggesting it could go even higher. It’s also the first time they have surpassed $3 billion in revenue for a quarter."
cloud  earnings  enterprise  crm  marc  benioff  revenue  run  rate  salesforce 
20 days ago by jonerp
“I get to review this before you publish it, right?” A media day botch job we all need to avoid
"In our line of work, there's nothing more awkward than the phrase "Can I review this before publication?" We all need more customer use cases. Here's ten tips to avoid the gotchas - and ensure a great experience for the customer."
content  marketing  digital  and  enterprise  in  the  real  world  media 
23 days ago by jonerp
Three Ways Machine Learning Is Revolutionizing Zero Trust Security
"Zero Trust Security provides digital businesses with the security strategy they need to keep growing by scaling across each new perimeter and endpoint created as a result of growth. ZTS in the context of Next-Gen Access is built on four main pillars: (1) verify the user, (2) validate their device, (3) limit access and privilege, and (4) learn and adapt. The fourth pillar heavily relies on machine learning to discover risky user behavior and apply for conditional access without impacting user experience by looking for contextual and behavior patterns in access data."
business  featured  posts  technology  software  centrify  enterprise  security  louis  columbus  machine  learning  next-gen  access  zero  trust  zts 
23 days ago by jonerp
Unilever teams up with Microsoft to deliver AI-assisted decision making to users
"Unilever CIO Jane Moran explains how the organisation is using Microsoft tools to bring reliability and trust back to its use of data."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iot  robotics  ai  machine  intelligence  use  cases 
26 days ago by jonerp
Digital transformation in retail – four use case progress reports
"How’s transformation going at Kohl’s, Urban Outfitters, Ralph Lauren and GAP?"
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
27 days ago by jonerp
Can IT finally deliver innovation without busting its own budget? Docker’s CEO says yes.
"Industry watchers were surprised to see Steve Singh, formerly of Concur and SAP, take the CEO mantle at Docker. But as Singh explained during our sit down at Talend Connect, he couldn't pass up the chance to fundamentally change how apps are built and delivered."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  transformation  frictionless  enterprise 
4 weeks ago by jonerp
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
4 weeks ago by jonerp
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
5 weeks ago by jonerp
Salesforce, Hive and Aston Martin downplay GDPR angst – ‘it’s the bare minimum, not the gold standard’
"Speaking this week at the opening of Salesforce’s new Innovation Centre in London, the companies discuss the upcoming GDPR deadline."
digital  enterprise  in  the  real  world  governing  identity  privacy  and  security  regulation  use  cases 
5 weeks ago by jonerp
Time to get your digital mojo together – right? How?
"HfS is on the One Office warpath once again. This report provides useful pointers to the best and worst in what passes for digital transformation. But it's not without critique."
digital  transformation  -  frictionless  enterprise  xaas 
5 weeks ago by jonerp
Xage introduces fingerprinting to protect industrial IoT devices
"You may be wondering where the blockchain comes into this, but imagine a honey pot of these fingerprints were stored in a conventional database. If that database were compromised, it would mean hackers could have access to a company’s entire store of fingerprints, completely neutering that idea. That’s where the blockchain comes in."
blockchain  distributed  ledger  enterprise  security  startups  digital  fingerprinting  duncan  greatwood  industrial  iot  xage 
5 weeks ago by jonerp
Adobe CTO leads company’s broad AI bet
"It’s actually a classic software platform play, whether the service involves AI or not. Every cloud company from Box to Salesforce has been exposing their services for years, letting developers take advantage of their expertise so they can concentrate on their core knowledge. They don’t have to worry about building something like storage or security from scratch because they can grab those features from a platform that has built-in expertise and provides a way to easily incorporate it into applications.

The difference here is that it involves Adobe’s core functions, so it may be intelligent auto cropping and smart tagging in Adobe Experience Manager or AI-fueled visual stock search in Creative Cloud. These are features that are essential to the Adobe software experience, which the company is packaging as an API and delivering to developers to use in their own software."
artificial  intelligence  cloud  developer  enterprise  tc  adobe  sensei  apis 
5 weeks ago by jonerp
Designing the Digital Workplace for the End-to-End Employee Experience
"Thus I still see many too many workers that in their day-to-day jobs still have to focus on spending much of their time feeding their work systems manually, via import/export and numerous other means, cobbling together an ad hoc experience across dozens of apps, just to prepare to begin their jobs for the day, instead of focusing on the more strategic higher-order knowledge work at hand."
featured  posts  trends  &  concepts  digital  experience  transformation  workplace  the  enterprise  future  of  work 
5 weeks ago by jonerp
How Volac is milking its way to connected manufacturing with IFS ERP
"Whether you're a dairy farm or an automaker, manufacturing is changing. At IFS World 2018, Volac shared the impact of manufacturing ERP. We also talked about IoT - and Volac's moves towards connected manufacturing."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
6 weeks ago by jonerp
As Kubernetes grows, a startup ecosystem develops in its wake
"When you have those two ingredients in place — developers and large vendors — you can begin to gain velocity. As more companies and more developers come, the community continues to grow, and that’s what we’ve been seeing with Kubernetes."
cloud  developer  enterprise  native  computing  foundation  kubernetes  open  source  startup  ecosystem 
6 weeks ago by jonerp
After the self-driving car, welcome the self-driving enterprise – and all its pyramid organization implications
"A self-driving enterprise with its own Cognitive Operating System - a big picture vision of organizational change from Aera CEO Fred Laluyaux."
collaboration  sharing  and  digital  productivity  enterprise  in  the  real  world  future  of  work  hcm  machine  intelligence  ai 
6 weeks ago by jonerp
Kubernetes stands at an important inflection point
"One thing everyone seemed to recognize at KubeCon was that in spite of the head start and early successes, there remains much work to be done, many issues to resolve. The companies using it today mostly still fall under the early adopter moniker. This remains true even though there are some full blown enterprise implementations like CERN, the European physics organization, which has spun up 210 Kubernetes clusters or JD.com, the Chinese Internet shopping giant, which has 20K servers running Kubernetes with the largest cluster consisting of over 5000 servers. Still, it’s fair to say that most companies aren’t that far along yet."
cloud  developer  enterprise  native  computing  foundation  containers  google  kubernetes  open  source 
6 weeks ago by jonerp
Boosting financial inclusion in developing nations – an AI/AR use case
"The Grameen Foundation India has developed AI- and AR-based applications to boost financial inclusion in the country, particularly among women in rural communities."
digital  enterprise  in  the  real  world  financial  services  and  fintech  machine  intelligence  ai  mobile 
6 weeks ago by jonerp
New York Times ‘leans in’ to create a cloud-native culture
"The New York Times had been running its own data centers, but has since shifted to AWS and Google Cloud, prompting a cloud-native approach."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  use  cases 
7 weeks ago by jonerp
Rip and replace your RDBMS? No – build cloud apps instead. A chat with DataStax CEO Billy Bosworth
""Rip and replace your RDBMS" might make for a sexy headline, But DataStax CEO Billy Bosworth has a different agenda. Here's an update on DataStax's own CX shift - and how their customers build "right now" cloud apps."
crm  and  customer  experience  devops  nosql  the  open  source  stack  digital  transformation  -  frictionless  enterprise 
7 weeks ago by jonerp
How The Climate Corporation uses deep learning as a tool for sustainable agriculture
"Solving our agricultural yield issues is an urgent global problem for futurists of all stripes. Here's how The Climate Corporation uses deep learning to help farmers improve their yields and sustain their soil."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence 
7 weeks ago by jonerp
EPM in action – the Anaplan and Anaplan Hub update
"The EPM market is in growth mode, and so is Anaplan. But with a new leadership team, new partners and a changing revenue mix, there's a lot to consider. Brian Sommer shares his Anaplan Hub takeaways."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
7 weeks ago by jonerp
IBM introduces a blockchain to verify the jewelry supply chain
"Every time I talk to someone about the viability of blockchain, I get challenged to show a real project beyond the obvious bitcoin use case. IBM has been working to build large enterprise projects blockchain and today they offered an irrefutable example that they have dubbed TrustChain, a blockchain that proves the provenance of jewelry by following the supply chain from mine to store."
blockchain  enterprise  use  cases  ibm  trustchain 
8 weeks ago by jonerp
Aion launches first public blockchain network
"If you believe blockchains will proliferate in the coming years, it stands to reason that you will need some sort of mechanism to move information between them, a network of blockchains with bridges and processes for sharing information between entities. That is exactly what The Aion Network is providing with a new blockchain network released today."
blockchain  cryptocurrency  enterprise  nuco 
8 weeks ago by jonerp
SAP: Past, Present and Future
"I was very encouraged that most of the conversations were focused on process, industry and geography. This used to be SAP’s strength and it is good to hear Board members and a new generation of executives who lead its cloud properties like hybris and Ariba talk fluently about trends in talent management, shop floor, customer facing areas and be able to bring in nuances from different verticals and global regions. Every so often the company gets consumed with platforms and tools like NetWeaver and HANA and forgets it is an application software vendor. There was mandatory technology talk and buzzwords in this session but I felt good about SAP’s present and future after spending time with these executives."
business  enterprise  software  (ibm  microsoft  oracle  sap 
8 weeks ago by jonerp
SAP addresses the questions on its licensing and auditing news – an influencer event analysis - by @jonerp
"Hot on the heels of SAP's major licensing and audit announcements, a group of analysts and influencers found ourselves in New York City with the chance to press the issue in person. Here's my analysis - but grab a beverage and a comfy chair first."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
8 weeks ago by jonerp
DoD clarifies winner-take-all cloud contract
"White indicated that 46 companies have responded to the request for proposal, but it seems clear there are only a handful of companies that could handle a project of this scope. For starters, we have Amazon and Microsoft, along with Google, IBM and Oracle."
cloud  enterprise  department  of  defense 
8 weeks ago by jonerp
SAPs new ERP pricing model: Quick analysis
" In addition to Trust, I wish this team had also been given Realism as a target. As I pointed out in my recent note on Uptake, value in software has been moving away from transaction processing to intelligence and analytics. Not sure the exchange/conversion values reflect the fact that ERP functionality pricing should have steadily declined over the last few decades. In a world where machines are doing more of the work at the front end of so many processes, improving quality of data etc. why should you continue to pay for (often duplicative) work by your ERP system at the back end of that process at the same rate you did a while ago?"
featured  posts  technology  software  enterprise  (ibm  microsoft  oracle  sap 
10 weeks ago by jonerp
SAP Inside Tracks stretch SAP’s Marketing Event Budget by $1.9 Million
"It usually is really tough to quantify in actual dollar amounts the impact of a thriving community on a company. Regarding events, you can calculate how much they would cost if not organized by the community. In this post, I am going to demonstrate that the 39 SAP Inside Tracks that were held in 2017 stretched SAP’s marketing event budget by a cool $1.9 Million. I say stretched because SAP would not spend that money but still gets the value."
community  engagement  enterprise  tribes  [e-tribes]  events  playful 
10 weeks ago by jonerp
IoT devices could be next customer data frontier
"Regardless of the vendor, all of this is about understanding the customer better to provide a central data gathering system with the hope of giving people exactly what they want. We are no longer a generic mass of consumers. We are instead individuals with different needs, desires and requirements, and the best way to please us they say, is to understand us so well, that the brand can deliver the perfect experience at exactly the right moment."
artificial  intelligence  cloud  enterprise  tc  adobe  big  data  connected  cars  ibeacons  internet  of  things  marketing  sensors  smart  speakers 
11 weeks ago by jonerp
How City Furniture modernized its retail tech – and brought employees closer to customers
"Empowering store associates with technology is becoming a key strategy for retailers of all sizes. But for City Furniture, its legacy back-end was a big obstacle. Here's what it did about it."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
11 weeks ago by jonerp
Brands that use influencer marketing can boost returns and conversions
"Word-of-mouth recommendations from influencers effectively turn prospects into customers, who trust the people they interact with on a daily basis."
social  enterprise 
11 weeks ago by jonerp
The missing word that adds new meaning to the definition of XaaS
"When the definition of XaaS, or Everything-as-a-Service, focuses on moving IT to the cloud, it overlooks the disruptive effect of being digitally connected"
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  it  service  management 
11 weeks ago by jonerp
The Disappearing Opportunity
"With relates to the third point, vendors must constantly assess the customer situation and connect with or create urgency. It’s not just about establishing preference for you vs. competitors on the situation you are focused on; its establishing preference for that project vs. others."
go-to-market  bant  buying  process  enterprise  agility  opportunity  sales  strategy  urgency 
11 weeks ago by jonerp
How Dell EMC is changing sales culture and results with data, Domo-style
"Getting salespeople to use a new tool is one of the biggest challenges in enterprise software. But Dell EMC's Matthew Coblentz had a plan. Here's how his team is using Domo to change how sales is done - with noteworthy results."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  new  professional  it  as  a  service  use  cases 
11 weeks ago by jonerp
As marketing data proliferates, consumers should have more control
"As one journalist pointed out in the press event, this level of detail from the hotel is not something that would thrill him (beyond the electronic check-in). Yet there doesn’t seem to be a way to opt out of that data (unless you live in the EU and will be subject to GDPR rules"
cloud  enterprise  adobe  summit  2018  customer  experience  management  data  privacy  marketing 
11 weeks ago by jonerp
10 Ways Machine Learning Is Revolutionizing Manufacturing In 2018
"Improving semiconductor manufacturing yields up to 30%, reducing scrap rates, and optimizing fab operations are is achievable with machine learning. Attaining up to a 30% reduction in yield detraction in semiconductor manufacturing, reducing scrap rates based on machine learning-based root-cause analysis and reducing testing costs using AI optimization are the top three areas where machine learning will improve semiconductor manufacturing. McKinsey also found that AI-enhanced predictive maintenance of industrial equipment will generate a 10% reduction in annual maintenance costs, up to a 20% downtime reduction and 25% reduction in inspection costs. Source: Smartening up with Artificial Intelligence (AI) – What’s in it for Germany and its Industrial Sector? (52 pp., PDF, no opt-in) McKinsey & Company."
business  featured  posts  artificial  intelligence  cloud  computing  erp  digital  manufacturing  enterprise  software  factory  of  the  future  louis  columbus'  blog  machine  learning 
11 weeks ago by jonerp
Robotic process automation practitioners share sixteen hard-won lessons
"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."
digital  skills  and  training  transformation  -  frictionless  enterprise  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
12 weeks ago by jonerp
Engage, monitor, improve – the virtuous cycle at the heart of the XaaS Effect - by @philww
"Continuous digital connection sets up a virtuous cycle of engage, monitor, improve at the heart of the XaaS Effect and the shift to Everything-as-a-Service"
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  content  marketing  frictionless  enterprise 
12 weeks ago by jonerp
How The New York Times is operationalizing its ad yield business with Domo
"In this midst of a difficult/promising digital transition, Jay Glogovsky of The New York Times told the Domopalooza 2018 audience how he was operationalizing their ad yield business with Domo. Afterwards, Glogovsky and I dug into the story."
analytics  planning  and  data  analysis  digital  content  marketing  enterprise  in  the  real  world  use  cases 
12 weeks ago by jonerp
Salesforce Agreements – Flexibility for Large Enterprises
"If you are a very large enterprise customer, were you aware that there are additional licensing constructs other than the standard MSA? Salesforce has the ability to offer you alternate contract structures that might align more closely with your needs.

Here are a few scenarios where a non-standard contract structure makes sense:

Organizations that have a clear understanding of the products they will need but might be unsure about the total number of users and when each user will need the products.
Organizations that are uncertain of their future product needs but have a defined budget and want the flexibility to deploy products as their users need them.
Organizations that need an unlimited access structure where they have the flexibility to deploy as many users as they want, on any Salesforce product that they want."
contract  negotiations  salesforce.com  ela  enterprise  licensing  agreement  salesforce 
12 weeks ago by jonerp
Domopalooza 2018 – Target gives a progress report on their data-driven transformation - by @jonerp #DP18
"At Domopalooza 2017, Target's story of data transformation at scale was a show highlight. But as Target's Ben Schein shared this year, empowering decision makers with data is just the beginning."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
march 2018 by jonerp
Prudential’s Global Head of AI on ‘which algorithm to use and when’ - by @derek_dupreez
"Michael Natusch explains financial services firm Prudential’s strategy around artificial intelligence (AI) - focusing on causation and correlation."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  financial  services  fintech  iot  robotics  ai  machine  intelligence  use  cases 
march 2018 by jonerp
Walmart boss – “frictionless” shopping within 5 years. (If Amazon doesn’t deliver first…) - by @whostu
"Walmart is expanding its online grocery delivery business, but is it moving fast enough to hold off the threat from Amazon? CEO Greg Foran makes his pitch."
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
march 2018 by jonerp
Dropbox announces deeper integration with Salesforce ahead of IPO - by @ron_miller
" Dropbox is not messing around. Two weeks ago it announced its IPO. Just last week it announced a big partnership with Google and today comes news that it is integrating more deeply with Salesforce. Dropbox and Salesforce have danced a bit in the past as cloud companies tend to do, but today’s announcement is a bit broader"
cloud  enterprise  storage  tc  dropbox  salesforce  marc  benioff  parternships 
march 2018 by jonerp
RPA hype versus reality – an early look at use cases and data from #HfSFORA NYC by @jonerp
"Robotic Process Automation is a potent topic because companies are far enough along to share proof points - and frustrations. But is RPA just an efficiency driver? And how does AI fit into the mix?"
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence 
march 2018 by jonerp
From legacy distrust to robotic arms and executive dashboards – OFSi’s cloud ERP story - by @jonerp
"Convincing your oil and gas organization to go cloud isn't always easy. OFSi's IT manager told me how he made the move to Acumatica - and how he used dashboards to get buy-in. Next up: connected manufacturing and robotic arms."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
march 2018 by jonerp
“Digital innovator” GAP looks to data science to drive customers across retail channels - by @whostu
"Multi-channel, multi-brand customers spend up to ten times more than single channel, single brand ones, so understanding how to influence them is crucial at The GAP."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  mobile  retail  e-commerce  omni-channel  social 
march 2018 by jonerp
A look at how ServiceNow is managing 85,000 databases with 25 billion queries per hour- by @derek_dupreez
"Leading enterprise cloud vendor ServiceNow has an incredibly complex cloud architecture, for which it is using automation and MariaDB."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  use  cases 
march 2018 by jonerp
Online as retail theater at Harrods
"When you're a top London tourist attraction as well as a store, doing online retailing right becomes a significant challenge."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
february 2018 by jonerp
Microsoft PowerApps and Citizen Code - by @dealarchitect
"Mohammad, a pharmacist by training, considers himself a “tech enthusiast” – in the past he taught himself how to use Microsoft Access, then discovered and began using PowerApps, Flow, Power BI and the Common Data Service. Leveraging these tools, and learning through videos and help on the community forums, he built a solution combining all the Business Application Platform products."
featured  posts  technology  software  enterprise  (ibm  microsoft  oracle  sap 
february 2018 by jonerp
5 digital enterprise trends in the future of coaching networks (2/2) - by @philww
"Frictionless enterprise, digital collaboration, conversational/headless, APIs, AI - 5 digital enterprise trends converge in the future of coaching networks."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  frictionless  enterprise  future  of  work  machine  intelligence  ai  user  experience 
february 2018 by jonerp
Beware the AI risks of over-automation and hyper convenience - by @krmarko
"Maybe the biggest AI risks are to do with people becoming complacent as a result of over-automation and hyper convenience"
digital  transformation  -  frictionless  enterprise  future  of  work  iot  robotics  and  ai  machine  intelligence 
february 2018 by jonerp
Pepsi lacks digital fizz in a disrupted retail sector - by @whostu
"Pepsi's not exactly tub-thumping its digital evangelism in the same way as Starbucks and McDonald's - and now is not the time for 'wait and see'."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
february 2018 by jonerp
Microsoft Business Applications Analyst Forum – a scorecard - by @dealarchitect
"The event was very well paced and covered wide ground with slides, panels and demos. From a business process perspective, CRM dominated especially with recent moves with LinkedIn and partnering with Adobe. That was understandable because the audience was heavily skewed towards CRM analysts."
business  featured  posts  cloud  computing  enterprise  software  (ibm  industry  commentary  microsoft  oracle  saas  sap 
february 2018 by jonerp
‘Fake News’, Trump and digital transformation – the challenge for news media - by @whostu
"A tale of two Thom(p)sons - Mark and Robert, media moguls at rival publishing empires, facing up to digital disruption and the challenge of transforming business models in an era of 'Fake News'."
digital  and  content  marketing  enterprise  in  the  real  world 
february 2018 by jonerp
Hortilux cultivates an illuminating IoT approach with Mendix - by @jwentyman
"Dutch manufacturer of grow lights Hortlux has developed a digital platform where IoT-sourced insights, harvested from commercial greenhouses, are shared with customers."
digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  and  ai  use  cases 
february 2018 by jonerp
Understanding the factors contributing to successfully traversing business model disruption - by @denispombriant
"The holy grail of business model sustainability can no longer depend on past success. Here are factors that will help in transitioning to the new normal."
digital  transformation  -  frictionless  enterprise 
february 2018 by jonerp
Intel’s latest chip is designed for computing at the edge - by @ron_miller
"As we develop increasingly sophisticated technologies like self-driving cars and industrial internet of things sensors, it’s going to require that we move computing to the edge. Essentially this means that instead of sending data to the cloud for processing, it needs to be done right on the device itself because even a little bit of latency is too much."
cloud  enterprise  hardware  tc  intel  edge  computing  system  on  a  chip 
february 2018 by jonerp
Akamai has laid off 400 workers or 5 percent of global workforce - by @ron_miller
" Akamai, the Cambridge Massachusetts content delivery network and network services provider, announced they had laid off 400 people in their earnings call with analysts yesterday. On the call, Akamai CEO Tom Leighton indicated that the 400 people represented 5 percent of the the company’s 8000 worldwide workforce."
cloud  enterprise  personnel  tc  akamai  layoffs  cdn 
february 2018 by jonerp
How BLD Brands built a business platform with Acumatica ERP – crawl/walk/run style - by @jonerp
"BLD Brands needed a new cloud ERP platform. Live at the Acumatica Summit 2018 in Nashville, their new CEO told me how he did it - including vendor evaluation, impressing auditors, and why crawl -> walk -> run makes sense for ERP."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
february 2018 by jonerp
How Dakota Red made a modern ERP move in the concrete industry with Acumatica - by @jonerp
"Being a CFO of a concrete company with no visibility into inventory across locations isn't fun. Dakota Red's CFO changed all that with a move to Acumatica. But could a cloud ERP move address his company's vertical needs?"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases  manufacturing 
february 2018 by jonerp
Dell confirms it’s considering combining with VMware and other options in SEC filing by - @ron_miller
"This morning, Dell confirmed previously published reports in an SEC filing, that it is considering various options to possibly reorganize itself. Reports emerged last week suggesting the Dell board was planning a meeting to discuss options for dealing with the enormous debt it took on when it acquired EMC in 2015 for $67 billion."
enterprise  tc  dell  vmware  dell-emc  deal 
february 2018 by jonerp
Investing in sustainability hold greater promise than 4IR. Here’s why - by @denispombriant
"Investors in free markets like outsize rewards. In that context, investing in sustainability makes more sense than investing in 4IR. Here's why."
digital  transformation  -  frictionless  enterprise 
january 2018 by jonerp
IBM, SAP and more are making a new play for the middle office - by @philww
"After IBM invests in Apttus and SAP buys Callidus, enterprise middle office takes the limelight as an emerging intelligent automation market"
cloud  erp  financials  and  supply  chain  crm  customer  experience  frictionless  enterprise  machine  intelligence  ai  productivity 
january 2018 by jonerp
Hyperledger releases Hyperledger Sawtooth 1.0, its second distributed ledger project - by @ron_miller
"Hyperledger, the open source blockchain project from the Linux Foundation, released Hyperledger Sawtooth 1.0, its latest open source digital ledger project"
developer  enterprise  tc  hyperledger  linux  foundation  sawtooth  distributed  ledgers  open  source 
january 2018 by jonerp
Starbucks places a downpayment on a Blockchain vision - by @whostu
"Starbucks took a long term bet on digital a long time ago. Now attention is turning to the future of payment tech, including securing a role as a trust legitimiser for Blockchain."
customer  service  management  digital  enterprise  in  the  real  world  e-commerce  retail  and  omni-channel  social 
january 2018 by jonerp
Understanding the impact of Amazon Go innovations - by @dahowlett
"Amazon Go attracted plenty of attention but there is more than the superficial experience to contemplate."
analytics  planning  and  data  analysis  crm  customer  experience  frictionless  enterprise  retail  e-commerce  the  omni-channel 
january 2018 by jonerp
News Analysis - Informatica Delivers the Industry's Next-generation iPaaS >> A good start for cloud based iPaaS
"MyPOV – Correct, enterprises are realizing, that they have a new kind of integration problem at hand. On the bright side they now have the option to move the integration engine platform from on premises to the public cloud, a key inflection point for the iPaaS industry."
cio  cloud  constellation  research  cxo  enterprise  holger  mueller  integration  ipaas  nextgen  apps  paas 
january 2018 by jonerp
Let the platform wars begin - by @denispombriant
"Other vendors, for instance Amazon with AWS and some others, see a different need and work to meet it. But primarily providing cloud infrastructure only addresses half of the challenge and amounts to saving money. That’s a great thing but when faced with making or saving money, 10 out of 9 (I said that right) executives who are given a choice will opt for making in money over simply saving it."
featured  posts  technology  software  crm  enterprise  oracle  platform  salesforce 
january 2018 by jonerp
10 steps to APIfy enterprise IT for a serverless, conversational future - by @philww
"In 10 steps, MuleSoft founder Ross Mason explains how to APIfy enterprise IT to align with emerging trends towards serverless and conversational computing."
digital  transformation  -  frictionless  enterprise  infrastructure  ux  and  application  design 
january 2018 by jonerp
Enterprise Software Platforms have underperformed - by @dealarchitect
"My relative disappointment with enterprise platforms is one reason I was one of the few analysts who was not clamoring for Workday to open up its own platform. It did last year and I hope they set ambitious goals for partners who develop on its platform – make sure they are well funded, go after massive and underserved markets across verticals and geographies."
featured  posts  technology  software  cloud  computing  enterprise  (ibm  microsoft  oracle  saas  sap 
january 2018 by jonerp
#NRF2018 live – How DAVIDsTEA uses loyalty program data to change experiences – and results - by @jonerp
"Retail transformation sounds great - until you hit a data wall. Live at NRF 2018, DAVIDsTEA told me how they turned their loyalty program data into a much broader effort. Their partner AgilOne was on hand to help share the results."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  use  cases 
january 2018 by jonerp
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