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Bank of America CEO – digital-only is not the way to go in banking
"Bank of America is investing in a combination of digital innovation, platform consolidation and branch expansion. "
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech 
yesterday by jonerp
How Heroku built its self-service analytics future on the Looker platform
"In 2013, Heroku gave Michael Schiff a job offer he couldn't refuse. But could he build the kind of analytics platform today's business users would embrace - and avoid BI bottlenecks? At Looker JOIN 2018, Schiff shared his story."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
2 days ago by jonerp
Journeys in big data and AI across the transport networks of London & Paris
"We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris"
customer  service  management  frictionless  enterprise  machine  intelligence  and  ai  mobile  social  use  cases 
10 days ago by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
13 days ago by jonerp
Inforum 2018 – Flint Hills Resources shares how to pull off a rapid CloudSuite Financials implementation
"Contrary to some marketing messages you might see, SaaS ERP implementations are not easy. At Inforum 2018, I attended a presentation from a CloudSuite Financials customer that showed how they pulled off a go-live in ten months. The lessons are instructive."
"cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
16 days ago by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
16 days ago by jonerp
Oracles streak of missed opportunities
"But even within its peer group, Oracle has missed out on several opportunities. It took way too long to deliver Fusion. Even then, it could have stalled growth at Workday, Salesforce, Adobe and other cloud vendors. It could have delivered a knockout punch to SAP starting around 2010 with its early start with Fusion and its many cloud acquisitions. It could have taken several of its vertical industry capabilities to the cloud and gone after SAP in those markets. It did not and SAP with S/4 and its own cloud acquisitions has weathered the storm."
business  featured  posts  enterprise  software  (ibm  microsoft  oracle  sap 
28 days ago by jonerp
Book review – Dreams and Details, Jim Snabe’s insights into SAP’s business transformation
"Jim Snabe, former co-CEO SAP, board chair Maersk and vice chair Siemens along with Danish national volleyball coach Mikael Trolle offer a model for business transformation. Does it success?"
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise 
4 weeks ago by jonerp
Four SMB views on why you need a fast-moving business system
"Agility, speed and a fast-moving business system are key to SMB success, according to four Zoho customers who spoke at an event in London this week"
collaboration  sharing  and  digital  productivity  crm  customer  experience  transformation  -  frictionless  enterprise  use  cases 
4 weeks ago by jonerp
Why Microservices Will Become a Core Business Strategy for Most Organizations
"Microservices, by virtue of offering a well-structured way to engage and integrate with the world at large in scalable, digital terms, now appear to hold the answer to enabling faster digital transformation, lowering our levels of of tight coupling and technical debt, and substantially increasing much needed levels of IT integration. More centrally to business impact and growth, they also make it possible for us to build and cultivate bigger and more robust digital ecosystems with our stakeholders. This includes 3rd party developers and business partners to our very own workers and customers."
featured  posts  apis  business  strategy  cdo  cio  ecosystem  enterprise  architecture  microservices  platform 
4 weeks ago by jonerp
#SuccessConnect 2018 – inside Ernst & Young’s drive for a purposeful workplace - by @jonerp
"Project Dovetail is aimed at building bridges between Blockchains and, further out, sticking them together in collaborative environments that make practical sense in business terms"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  future  of  work  hcm  use  cases 
4 weeks ago by jonerp
The High Cost of Anxiety in Negotiations
"Given how many agreements Oracle, SAP, Salesforce and other top-tier suppliers negotiate every year, it is no wonder they get anxious when it comes time to hammer out the final details of contract documents and statements of work. From delivering excessive data points on irrelevant topics, to building massive complexity into pricing and licensing policies, to making every offer a “special offer,” these companies know how to lean on potential clients and existing customers."
contract  negotiations  crm  enterprise  agreements  erp  licensing  negotiation  leverage 
5 weeks ago by jonerp
Engagement, functions, resources – a connected digital enterprise architecture
"Connected digital technologies are reshaping enterprise architectures around a platform of engagement functions & resources to support next-gen applications"
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  devops  nosql  the  open  source  stack  frictionless  enterprise  xaas 
5 weeks ago by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
5 weeks ago by jonerp
The Blockchain Paradox – or why we can’t agree on anything
"The hype over the blockchain has created the Blockchain Paradox. I explain how this manifests, what it means and where it goes."
digital  transformation  -  frictionless  enterprise  blockchain 
6 weeks ago by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
6 weeks ago by jonerp
Macy’s shows signs of omni-channel life, but needs to sell the idea harder to sceptical Wall Street - by @whostu
"Macy's CEO sees the omni-channel balance being achieved at last, but Wall Street investors remain unconvinced."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  social  use  cases 
7 weeks ago by jonerp
GAP CEO sees his retail assets as digital, data and real-world stores
"Art Peck is loving the store, loving digital and loving data - preaching omni--channel religion."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  use  cases 
7 weeks ago by jonerp
Five questions I’m chasing about retail’s digital winners and losers – a Shop.org preview
"With Shop.org 2018 right around the corner, here's five questions I'm chasing on retail's digital winners - and losers. And yeah, Alexa is in there somewhere."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
7 weeks ago by jonerp
ServiceNow-Box integration brings together two enterprise cloud stalwarts
"It used to be a one-vendor, stack-driven world in the enterprise. Today, the cloud has changed that and best of breed and interoperability are the watchwords of the day. Two enterprise cloud stalwarts have announced a new integration that brings Box content directly into ServiceNow."
cloud  enterprise  tc  box  integrations  servicenow 
7 weeks ago by jonerp
10 Ways To Improve Cloud ERP With AI And Machine Learning
"Cloud ERP platforms need to create and strengthen a self-learning knowledge system that orchestrates AI and machine learning from the shop floor to the top floor and across supplier networks. Having a cloud-based infrastructure that integrates core ERP Web Services, apps, and real-time monitoring to deliver a steady stream of data to AI and machine learning algorithms accelerates how quickly the entire system learns. The Cloud ERP platform integration roadmap needs to include APIs and Web Services to connect with the many suppliers and buyer systems outside the walls of a manufacturer while integrating with legacy ERP systems to aggregate and analyze the decades of data they have generated."
business  featured  posts  technology  software  ai  amazon  alexa  artificial  intelligence  cad  cloud  computing  erp  crm  enterprise  resource  planning 
7 weeks ago by jonerp
Nothing permanent about Oracle-Rimini
"But…..Oracle could have solved this years ago by offering a similar service. Most Rimini customers I talk to were not just attracted by the lower price (they had to balance the viability risk that came with a small vendor being sued). They did like the fact that Rimini supports their customizations. They love the fact that their ticket volumes have GONE UP. Yes, they got tired of raising tickets with Oracle (or SAP) because they tell me they rarely got resolved so they quit raising them. They like the dedicated rep model they get with Rimini. Oracle usually tells them the quality of their product is more secure, more trusted etc. It was a quality of service, as much as product and an economic decision for many customers."
featured  posts  technology  software  enterprise  (ibm  microsoft  oracle  sap 
8 weeks ago by jonerp
AstraZeneca reveals the data engine behind their cloudy business transformation – a Talend use case
"Too often, use cases from tech vendors focus solely on the tech results. But at Talend Connect, the AstraZeneca team told a very different story. It's about business collaboration and trust, not just data quality and scale.?
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise 
8 weeks ago by jonerp
Slack must use cash hoard to find new ways to keep competition at bay
"“For Slack to continue to be successful, they need to expand beyond what they are currently doing and really, truly redefine the way people communicate, collaborate, coordinate around their work. They need to branch out to project management, task management, content creation — all sorts of things more than just collaboration."
cloud  enterprise  funding  collaboration  slack 
8 weeks ago by jonerp
Cloud ERP success requires more than a go-live – the debate continues
"My piece on extracting value from cloud ERP generated some tough questions from readers. Here's the top issued raised - and my responses."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  transformation  frictionless  enterprise 
8 weeks ago by jonerp
CF Industries on their move to S/4HANA Cloud – “We’re not cloud-first; we’re business-first”
"Debates on the virtues of cloud ERP will be settled by customers. CF Industries VP and CIO Tom Grooms gave a straight shooting view of the dangers of code customization - and how he's planning for growth with S/4HANA Cloud."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
8 weeks ago by jonerp
The tech project survival guide
"With high profile tech project failures featuring prominently, it's time to dust off your survival guide."
collaboration  sharing  and  digital  productivity  transformation  -  frictionless  enterprise  hcm  the  future  of  work 
8 weeks ago by jonerp
Small Robot Company plants seeds of Farming-as-a-Service via Tom, Dick and Harry
"The ag-tech start-up is developing an AI-powered platform that Tom, Dick and Harry can use to help farmers improve yields and make more money."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  use  cases 
8 weeks ago by jonerp
We need to talk about organizational change management
"Unless we put people at the center of change management projects then we're doomed to fail in our digital efforts. It's uncomfortable but it's a topic that has to be faced once and for all."
digital  transformation  -  frictionless  enterprise  future  of  work  talent  management 
8 weeks ago by jonerp
Tis the season for software lawsuits
"I want to see how Teradata attorneys can succinctly explain arcane optimization algorithms to a jury. Also how they refute SAP’s considerable prior art when it comes to analytics – their three tier architecture in R/3 which allowed it to support multiple databases and understand how users access certain fields more than others , Business Warehouse going back to 1997, its Business Objects acquisition in 2007 and its Sybase acquisition in 2010 and many other elements. In The New Polymath, in 2010 I had written about work at the Hasso Plattner Institute in Pottsdam which I believe was the genesis for what became HANA. Not saying one side has more merit than the other, but it will mean looking at a lot of documentation to say who developed what and when before the other did."
business  featured  posts  cloud  computing  enterprise  software  (ibm  industry  commentary  microsoft  oracle  saas  sap 
8 weeks ago by jonerp
IBM’s 2018 Data Breach Study Shows Why We’re In A Zero Trust World Now
"The report is a quick read and the data provided is fascinating. One can’t help but reflect on how legacy security technologies designed to protect digital businesses decades ago isn’t keeping up with the scale, speed and sophistication of today’s breach attempts. The most common threat surface attacked is compromised privileged credential access. 81% of all breaches exploit identity according to an excellent study from Centrify and Dow Jones Customer Intelligence, CEO Disconnect is Weakening Cybersecurity (31 pp, PDF, opt-in)."
business  featured  posts  technology  software  trends  &  concepts  centrify  cybersecurity  enterprise  security  ibm  2018  cost  of  a  data  breach  study  louis  columbus  next-gen  access 
9 weeks ago by jonerp
Cloud ERP isn’t a handshake deal – it’s a value extraction challenge. Here are the stages.
"Cloud ERP benefits don't just happen - you have to earn them. Here's the value stages I've charted from years of customer interviews - and the debates I've had about them."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
9 weeks ago by jonerp
Forget cloud vs edge. It’s the connections, stupid
"Thinking in terms of cloud vs edge is a false dichotomy. Connections are at the heart of cloud computing, leading to XaaS and frictionless enterprise"
cloud  platforms  -  infrastructure  and  architecture  frictionless  enterprise  xaas 
9 weeks ago by jonerp
Ab fab – Edwards turns to Hadoop in push for smarter semiconductor factories
"The company, which builds critical subsystems used in chipmakers’ fabrication plants, is using MapR’s distribution of Hadoop as the foundation for predictive maintenance and more."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  use  cases 
9 weeks ago by jonerp
Mastercard going digital? Table stakes. Finding new markets? Priceless
"Payment network Mastercard sees digital transformation as an opportunity to explore new technology-enabled channels and find new markets."
digital  transformation  -  frictionless  enterprise  financial  services  and  fintech  use  cases 
9 weeks ago by jonerp
Oracle’s database service offerings could be its last best hope for cloud success
"Salesforce exec Keith Block (who was promoted to Co-CEO just yesterday), worked at Oracle for 20 years before joining Salesforce in 2013. In an interview with TechCrunch in 2016, when asked specifically about the differences between Oracle and Salesforce, he contrasted the two company’s approaches and the challenges a company like Oracle, born and raised in the open prem world, faces as it shifts to the cloud. It takes more than a change in platform, he said."
cloud  enterprise  tc  database  as  a  service  databases  larry  ellison  oracle 
9 weeks ago by jonerp
Slack won the first Group Messaging war
"It’s not clear yet what this and their last acquisition (Missions, a workflow app) means for the Slack developer ecosystem. Atlassian products were already favored in their app store promotion, and they will probably get some additional benefits in the partnership. Similar to the first move Slack made to compete against Microsoft in how it partnered with Google and made it easier to work with Google Office in Slack."
featured  posts  technology  software  atlassian  bizdev  enterprise  messaging  slack 
11 weeks ago by jonerp
Slack forms key alliance as Atlassian throws in the towel on enterprise chat
"That the announcement came from Slack co-founder and CEO Stewart Butterfield on Twitter only exacerbated that fact. Atlassian has a set of popular developer tools like Jira, Confluence and Bitbucket. At this point, HipChat and Stride had really become superfluous to the company and they sold the IP to their competitor."
cloud  enterprise  atlassian  collaboration  hipchat  slack  stride 
11 weeks ago by jonerp
The blockchain begins finding its way in the enterprise
"In spite of the growing interest we have seen over the last 12-18 months, blockchain lacks some basic underlying system plumbing, the kind any platform needs to thrive in an enterprise setting. Granted, some companies and the open source community are recognizing this as an opportunity and trying to build it, but many challenges remain."
blockchain  distributed  ledger  enterprise  in  the  use  cases 
12 weeks ago by jonerp
How a frictionless world changes the rules for growing a business
"Success stories from three young companies illustrate how digital connections create a frictionless world in which there are new ways of growing a business"
cloud  erp  financials  and  supply  chain  frictionless  enterprise  social  use  cases 
12 weeks ago by jonerp
Enterprise hits and misses – IT dies and is resurrected, while personalization tries to scale
"This week - a worthy debate about the death and rebirth of IT stems back to Nicholas Carr. Also: the problem of personalization at scale and the Dante's Inferno of ERP. Your whiffs include a brazen GDPR violation and the absurd cure to AI's problems."
crm  and  customer  experience  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
12 weeks ago by jonerp
Can vendors like Workday, Salesforce ever get enough AI?
"As Salesforce buys Datorama and Workday acquires stories.bi, we ask can enterprise application vendors ever get enough AI in their product portfolios?"
As  Salesforce  buys  Datorama  and  Workday  acquires  stories.bi  we  ask  can  enterprise  application  vendors  ever  get  enough  AI  in  their  product  portfolios?analytics  planning  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  future  of  work  machine  intelligence  user 
july 2018 by jonerp
Finance organizations are biggest digital transformation fans – three exemplars
"Fujitsu reckons finance is ahead of the industry pack when it comes to digital transformation and three use cases back up the point."
crm  and  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech  productivity  social  use  cases 
july 2018 by jonerp
The boy stood on the burning deck – M&S troubles go on
"M&S is a 'burning platform' says chairman Archie Norman - but can the ship be saved?"
digital  transformation  -  frictionless  enterprise  retail  e-commerce  and  the  omni-channel 
july 2018 by jonerp
How Kiva uses data analytics to lend a hand (and money) to refugees
"The micro-loans platform has demonstrated that, despite perceptions of being risky borrowers, refugees repay loans made on its site at the same rate as other recipients."
digital  enterprise  in  the  real  world  financial  services  and  fintech 
july 2018 by jonerp
Are peer review sites impacting the large enterprise buyer? TrustRadius says yes
"The impact of peer review sites on B2B buyers is no longer debatable. But does that influence extend to the large enterprise? And is it fair to compare the role of analysts to the Kardashians? Those were some of the items I debated with the TrustRadius team."
crm  and  customer  experience  digital  transformation  -  frictionless  enterprise  user 
july 2018 by jonerp
Ocado CEO – here comes the next generation of robots in retail
"Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line."
digital  enterprise  in  the  real  world  e-commerce  future  of  work  iot  robotics  and  ai  machine  intelligence  retail  omni-channel 
july 2018 by jonerp
Bringing industrial analytics to bear on real world problems – a Baker Tilly example with Plex
"Cloud ERP is too often hindered by lack of ability to pull in external data sources for decision making. At PowerPlex 2018, Baker Tilly showed how industrial analytics can make a bottom line impact for Plex customers. The use case is instructive."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world 
july 2018 by jonerp
Box opens up about the company’s approach to innovation
"Patel strongly believes that the quality of the problem is directly proportional to the outcome of the project. Part of that is solving a real customer pain point, but it’s also about challenging your engineers. You can be successfully solving the low-hanging fruit problems most of the time, but then you don’t necessarily attract the highest quality engineering talent."
cloud  developer  enterprise  box  content  management  jeetu  patel  software  development 
july 2018 by jonerp
Serverless computing could unleash a new startup ecosystem
"The thing about abstraction is that it simplifies operations on one level, but it also creates a new set of requirements, some expected and some that might surprise as a new way of programming scales. This lack of tooling could potentially hinder the development, but more often than not when necessity calls, it can stimulate the development of a new set of instrumentation."
cloud  developer  enterprise  serverless  computing 
july 2018 by jonerp
AWS, HPE, Red Hat on 8 secrets of customer success with your SaaS vendor
"FinancialForce PSA customers AWS HPE and Red Hat talk about working with Customer Success Managers to get the best results from your SaaS vendor"
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  frictionless  enterprise  professional  services  use  cases  xaas 
july 2018 by jonerp
Enterprise hits and misses – fighting through digital nightmares; IT does matter after all
"This week - fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all - but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious."
digital  skills  and  training  transformation  -  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
july 2018 by jonerp
Musings - Enterprise Acceleration - and what every HR Leader should know about it
"3. 21st century learning. CxOs need to have a conversation about modernizing their learning systems to the needs of the 21st century workforce. This means that learning content has to be pervasive, can be self-created, and can be self-curated and consumed at the space of the modern workforce. Too much learning happens at the wrong time in the wrong place, and the speed of forgetting newly learnt information and capabilities is killing any speed an enterprise was planning to pick up from the training / learning in the first place."
constellation  research  enterprise  acceleration  fow  future  of  work  holger  mueller  hr  tech  nextgenhcm 
july 2018 by jonerp
McKinsey – the digital skills gap will get worse as cognitive automation intensifies
"The IT skills shortage is a topic notorious for the inflation of hot air. But there is plenty to digest in a new McKinsey report on the impact of automation. The data prompts a digital skills wake up call - but are we up to the task?"
digital  skills  and  training  transformation  -  frictionless  enterprise  hcm  the  future  of  work  new  professional  it  as  a  service 
july 2018 by jonerp
8 ways to wake up from the digital nightmare and succeed
"Going digital is tough and yet there are ways to do so. It means taking bold steps. Are you willing to do so?"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  xaas 
july 2018 by jonerp
CommLive18 – How JLL uses @FinancialForce as a growth driver
"We're always on the hunt for modern ERP use cases that push beyond efficiency into business growth. That was the case at FinancialForce Community Live, where I had an illuminating sit down with JLL, the winner of a FinancialForce customer award for business model innovation."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  enterprise  in  the  real  world  use  cases 
june 2018 by jonerp
Enterprise hits and misses – Intel confronts itself; robots come as a service while humans reconfigure
"This week - Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch."
cloud  platforms  -  infrastructure  and  architecture  digital  skills  training  frictionless  enterprise  machine  intelligence  ai  robotics 
june 2018 by jonerp
FedEx recruits robot army to fight e-commerce battle
"FedEx’s Ted Dengel outlines some of the key challenges that greater automation will help the deliveries giant to tackle."
digital  enterprise  in  the  real  world  robotics  use  cases 
june 2018 by jonerp
Talend CEO – IT must get unstuck from a legacy cycle to turn data into a business asset
"Talend Connect brought heady conversations about avoiding cloud lock-in and realizing a multi-cloud, serverless potential. But as my conversation with CEO Mike Tuchen shows, it's really about a practical way to fund innovation within IT budgets - and deliver data assets to the business."
analytics  planning  and  data  analysis  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  machine  intelligence  ai 
june 2018 by jonerp
How a software selection taught lessons about the next generation of leaders
"The next generation of leaders is different from mine in important ways. This is proving valuable as we get ready for our next iteration."
frictionless  enterprise  future  of  work  talent  management 
june 2018 by jonerp
Beyond Sapphire Now – DSAG on how SAP licensing must evolve
"SAP licensing and indirect access took a back seat at Sapphire Now. But as Andreas Oczko of DSAG explains, this is far from over. In this diginomica exclusive from Orlando, Oczko gave his view on SAP's document pricing announcements - and what needs to happen next."
digital  enterprise  in  the  real  world  transformation  -  frictionless  governing  identity  privacy  and  security 
june 2018 by jonerp
Adobe could be the next $10 billion software company
"Even while it was announcing its revenue, rival Salesforce was meeting with Marketing Cloud customers in Chicago at the Salesforce Connections conference, a move that presented an interesting juxtaposition between the two competitors. Both have a similar approach to the marketing side, while Salesforce concentrates on the customer including CRM and service components. Adobe differentiates itself with content, which shows up on the balance sheet as the majority of its revenue."
cloud  earnings  ecommerce  enterprise  adobe  customer  experience  management  marketing  subscription  model 
june 2018 by jonerp
Salesforce Connections ’18 – How USA Today put email marketing in their digital fast lane
"When Mark Nylec joined Gannett, the publisher of USA Today, he had two things going for him: a massive subscriber base, and his ability to get the most out of the Salesforce Marketing Cloud. But he also had a boatload of data integrity issues in the way of his digital plans. "
content  marketing  digital  and  enterprise  in  the  real  world  use  cases 
june 2018 by jonerp
GitHub + LinkedIn + Microsoft = #FutureOfWork Grand Central Station
"Beyond being the onramp to Azure, Github in combination with LinkedIn is best positioned to be the Grand Central Station for the gig economy, the bazaar of services, and Microsoft will be able to get a cut for all of these services"
future  of  work  playful  enterprise 
june 2018 by jonerp
Want to be a customer-focused manufacturer? You need these five quality metrics
"Manufacturers run better with metrics. But if your systems are siloed, metrics can't help you. And what data should you be acting on? In the IQMS diginomica debut, Louis Columbus shares five manufacturing metrics that matter."
analytics  planning  and  data  analysis  frictionless  enterprise  iot  robotics  ai  iqms  partner  zone  manufacturing 
june 2018 by jonerp
In a post-GDPR world, Fin shows how to flub compliance
"There are many ways in which companies can fail the GDPR sniff test. Here's one example that also includes poor attention to UX detail."
data  privacy  frictionless  enterprise  identity  regulation  use  cases  gdpr 
june 2018 by jonerp
I hope SAP dreams biggermuch bigger
"It will continue to do ok with that approach. But I hope SAP starts to dream bigger. It has a new cadre of executives, many from its acquisitions, that are ambitious and driven. It has a customer base which has largely stayed loyal in spite of a number of unforced errors SAP has made."
business  featured  posts  enterprise  software  microsoft  oracle  sap  sapphirenow 
june 2018 by jonerp
Salesforce keeps revenue pedal to the metal with another mammoth quarter
"Salesforce just keeps on growing revenue. In another remarkable quarter, the company announced 3.01 billion in revenue for Q1 2019 with no signs of slowing down. That puts the CRM giant on a run rate of over $12 billion with the company’s most optimistic projections suggesting it could go even higher. It’s also the first time they have surpassed $3 billion in revenue for a quarter."
cloud  earnings  enterprise  crm  marc  benioff  revenue  run  rate  salesforce 
june 2018 by jonerp
“I get to review this before you publish it, right?” A media day botch job we all need to avoid
"In our line of work, there's nothing more awkward than the phrase "Can I review this before publication?" We all need more customer use cases. Here's ten tips to avoid the gotchas - and ensure a great experience for the customer."
content  marketing  digital  and  enterprise  in  the  real  world  media 
may 2018 by jonerp
Three Ways Machine Learning Is Revolutionizing Zero Trust Security
"Zero Trust Security provides digital businesses with the security strategy they need to keep growing by scaling across each new perimeter and endpoint created as a result of growth. ZTS in the context of Next-Gen Access is built on four main pillars: (1) verify the user, (2) validate their device, (3) limit access and privilege, and (4) learn and adapt. The fourth pillar heavily relies on machine learning to discover risky user behavior and apply for conditional access without impacting user experience by looking for contextual and behavior patterns in access data."
business  featured  posts  technology  software  centrify  enterprise  security  louis  columbus  machine  learning  next-gen  access  zero  trust  zts 
may 2018 by jonerp
Unilever teams up with Microsoft to deliver AI-assisted decision making to users
"Unilever CIO Jane Moran explains how the organisation is using Microsoft tools to bring reliability and trust back to its use of data."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iot  robotics  ai  machine  intelligence  use  cases 
may 2018 by jonerp
Digital transformation in retail – four use case progress reports
"How’s transformation going at Kohl’s, Urban Outfitters, Ralph Lauren and GAP?"
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
may 2018 by jonerp
Can IT finally deliver innovation without busting its own budget? Docker’s CEO says yes.
"Industry watchers were surprised to see Steve Singh, formerly of Concur and SAP, take the CEO mantle at Docker. But as Singh explained during our sit down at Talend Connect, he couldn't pass up the chance to fundamentally change how apps are built and delivered."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  transformation  frictionless  enterprise 
may 2018 by jonerp
The I in AI is dumb leading to incrementalism not transformation
"A plethora of conflated terms - AI, ML, DL along with transformation are not helping decision-makers to chart a path to build more efficient and effective business models. Time to step back."
analytics  planning  and  data  analysis  digital  transformation  -  frictionless  enterprise  future  of  work  governing  identity  privacy  security  machine  intelligence  ai  deep  learning  dl  ml 
may 2018 by jonerp
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
may 2018 by jonerp
Salesforce, Hive and Aston Martin downplay GDPR angst – ‘it’s the bare minimum, not the gold standard’
"Speaking this week at the opening of Salesforce’s new Innovation Centre in London, the companies discuss the upcoming GDPR deadline."
digital  enterprise  in  the  real  world  governing  identity  privacy  and  security  regulation  use  cases 
may 2018 by jonerp
Time to get your digital mojo together – right? How?
"HfS is on the One Office warpath once again. This report provides useful pointers to the best and worst in what passes for digital transformation. But it's not without critique."
digital  transformation  -  frictionless  enterprise  xaas 
may 2018 by jonerp
Xage introduces fingerprinting to protect industrial IoT devices
"You may be wondering where the blockchain comes into this, but imagine a honey pot of these fingerprints were stored in a conventional database. If that database were compromised, it would mean hackers could have access to a company’s entire store of fingerprints, completely neutering that idea. That’s where the blockchain comes in."
blockchain  distributed  ledger  enterprise  security  startups  digital  fingerprinting  duncan  greatwood  industrial  iot  xage 
may 2018 by jonerp
Adobe CTO leads company’s broad AI bet
"It’s actually a classic software platform play, whether the service involves AI or not. Every cloud company from Box to Salesforce has been exposing their services for years, letting developers take advantage of their expertise so they can concentrate on their core knowledge. They don’t have to worry about building something like storage or security from scratch because they can grab those features from a platform that has built-in expertise and provides a way to easily incorporate it into applications.

The difference here is that it involves Adobe’s core functions, so it may be intelligent auto cropping and smart tagging in Adobe Experience Manager or AI-fueled visual stock search in Creative Cloud. These are features that are essential to the Adobe software experience, which the company is packaging as an API and delivering to developers to use in their own software."
artificial  intelligence  cloud  developer  enterprise  tc  adobe  sensei  apis 
may 2018 by jonerp
Designing the Digital Workplace for the End-to-End Employee Experience
"Thus I still see many too many workers that in their day-to-day jobs still have to focus on spending much of their time feeding their work systems manually, via import/export and numerous other means, cobbling together an ad hoc experience across dozens of apps, just to prepare to begin their jobs for the day, instead of focusing on the more strategic higher-order knowledge work at hand."
featured  posts  trends  &  concepts  digital  experience  transformation  workplace  the  enterprise  future  of  work 
may 2018 by jonerp
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