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jonerp : failure   14

Why Customer Experience Should Dictate Your Digital Transformation
"There seems to be a common theme emerging from these more recent failures: lack of focus on the customer experience. Instead of using this as the foundation for the implementation, executives and project teams at these failures seem to be deferring too much to the technology and their system integrators."
digital  strategy  erp  implementations  avoid  failure  transformation  initiatives  success  failures  implementation  haribo  lessons  from  the  national  grid  v.  wipro  sap  lawsuit 
3 days ago by jonerp
Hertz vs. Accenture: How to Avoid Digital Transformation Failure
"Accenture does have a great name and is one of the largest systems integrators on the planet, but putting all of your eggs in one basket is rarely a good idea. If you don’t have the resources or experience to provide internal project management, business process management or organizational change management, bring in outside help. Systems integrators are not a silver bullet to outsource your entire digital transformation to, so simply don’t allow your SI to singularly hold the keys to your success."
digital  strategy  erp  failures  accentured  implementation  revlon  sap  failure  at  lidl  system  integrator 
13 days ago by jonerp
Digital Transformation: The Art of the Possible?
"At the other end of the spectrum are companies that appear happy to limit their ambitions to computerizing their quill pens. By and large, they are happy with their existing system because over the years they have adapted to its short-comings, and the workarounds that they were compelled to develop now seem so natural that those same workarounds are ‘must haves’ when looking for replacement systems."
digital  strategy  transformation  erp  implementation  national  grid  v.  wipro  sap  lawsuit  failure  at  lidl  implementations 
6 weeks ago by jonerp
The Trojan Horse Approach to Organizational Change Management
"Too many organizational change consultants put themselves into a change management box and don’t know how to effectively relate to the other components of digital transformation. They simply get their PROSCI certification, manage activities around “communications,” “awareness,” and other nebulous things, but fail to integrate change into the organization.

Worse yet, these change consultants fail to understand business operations, supply chains, industry trends, company strategies, and other components of integrated change."
digital  strategy  organizational  change  management  common  myths  transformation  managing  microsoft  dynamics  expert  witness  sap  failure  at  lidl 
10 weeks ago by jonerp
How to Avoid Losing Control of Your SAP S/4HANA Transformation
"One of the biggest mistakes is to hand complete control of the project over to your system integrator. Yes, they probably have a deeper competency in SAP than your team does, but you need to be the one to manage their resources, expectations, and deliverables. They should report to your project team rather than managing the overall project. And if things aren’t working out and can’t be remediated, don’t be afraid to fire your SAP system integrator."
sap  s  4hana  implementations  how  to  plan  for  an  s4  hana  implementation  project  lessons  from  the  national  grid  v.  wipro  lawsuit  failure  at  lidl  quality  assurance  system  integrator 
12 weeks ago by jonerp
Monday’s Musings: Seven Common Failures Plague Board Room Strategy In Digital Transformation
"Laggard market perception cascades failure and customer disillusionment. Declining brands and organizations in laggard industries stripped of brand equity enter an era of negative market perception. Instead of redefining the mission and purpose with new business models, orgs often take a short cut of branding without substance. Seen as devoid of innovation with a commoditized non-differentiated offering, every stakeholder from employee, customer, partner, supplier, and investor lowers expectations of success. The result – leaders who focus on short term gain, declining employee morale, lack of interest by investors, and lower quality from suppliers. Partners lose interest in creating co-innovation and co-creation ecosystems with laggards. Customers no longer find an affinity for a brand that has sold its soul and will not pay for premium pricing when they no longer see value."
"Laggard  market  perception  cascades  failure  and  customer  disillusionment.  Declining  brands  organizations  in  laggard  industries  stripped  of  brand  equity  enter  an  era  negative  perception.  Instead  redefining  the  mission  purpose  with  new  business  models  orgs  often  take  a  short  cut  branding  without  substance.  Seen  as  devoid  innovation  commoditized  non-differentiated  offering  every  stakeholder  from  employee  partner  supplier  investor  lowers  expectations  success.  result    leaders  who  focus  on  term  gain  morale  lack  interest  by  investors  lower  quality  suppliers.  Partners  lose  creating  co-innovation  co-creation  ecosystems  laggards.  Customers  no  longer  find  affinity  for  that  has  sold  its  soul  will  not  pay  premium  pricing  when  they  see  value.2018  apps  strategy  best  practices  board  room  boardroom  priorities  promises  transformation  c-suite  cdo  ceo 
may 2018 by jonerp
How To Succeed at Failure with Microservices
"Reinhardt shares three ways he steered his team towards a new success, one that saw that same team that had failed at the reorientation introduce structural changes that have since brought their monolithic codebase deployments down from 5-10 days to thirty minutes."
case  study  top  stories  api360  summit  ca  technologies  conway's  law  failure  legacy  migration  microservices  architecture  reorientation  tns  management 
august 2016 by jonerp
Who's to Blame? Investigating an ERP Failure - by @erickimberling
"Technical projects typically don’t succeed, but business transformations do. Unfortunately, most CIOs are more comfortable with technology than they are business. The most successful ones, however, treat their ERP implementations as business transformations rather than technical installations. After all, implementing new ERP software is much more complex and has more impact on the business than say, a Windows upgrade or antivirus software rollout. When compared to a more basic technical installation, ERP implementations have a bigger impact on employees, business processes and the overall strategy of your company. Be sure to plan and execute your project accordingly."
erp  implementation  consultants  expert  witness  failure  software 
may 2016 by jonerp
Penthouse, Poorhouse, or Courthouse: Where Will Your Project Take You? - by @micdoane
"One of the saddest aspects of the work of an expert witness for a failed IT software project is reading tales of woe in various depositions and realizing how so much heartache and wasted money could have been avoided if only people had spoken up about the reasons for the rift between the client team and the service provider team."
accenture  asap  deloitte  ibm  litigation  methodology  oracle  project  failure  management  projects  quality  assurance  sap 
may 2016 by jonerp
Top 10 Predictions for the ERP Industry in 2016 - by @erickimberling
"The buzz behind cloud ERP systems is finally starting to die down – largely because most ERP vendors and third-party hosting providers have provided plenty of affordable options for companies wanting to migrate to the cloud. Research and data outlined in our 2015 ERP Report suggests that this trend will continue for the foreseeable future, but the big difference is that it will become a normal and accepted part of most ERP systems rather than a trendy buzzword hyped by industry analysts."
erp  implementation  failure  industry  predictions  systems 
january 2016 by jonerp
ERP Failure? Five Ways to Build a Successful Case in an ERP Lawsuit - by @erickimberling
"In unfortunate cases, these implementations turn to lawsuits. Over the last several years, I have had a front row seat to over a dozen of the highest profile lawsuits in the world as an ERP expert witness – and some interesting lessons come along with our forensic reconstruction of what went wrong in each of these cases."
erp  implementation  business  process  reengineering  failure  expert  witness  testimony  microsoft  dynamics  oracle  organizational  change  management  sap 
august 2015 by jonerp
The 15 Diseases of Leadership, According to Pope Francis - HBR
I don't feature the Pope's ideas very often. :) "Pope Francis has made no secret of his intention to radically reform the administrative structures of the Catholic church, which he regards as insular, imperious, and bureaucratic. He understands that in a hyper-kinetic world, inward-looking and self-obsessed leaders are a liability."
leadership  failure 
april 2015 by jonerp
An IT failure unicorn: Endless 19-year project in Massachusetts - by @mkrigsman
"Deloitte claimed similar success on other Massachusetts state projects that observers called failures. During hearings on the failed unemployment system project where Deloitte was contractor, for example, the company declared, “We fully believe that the system is a success.” I strongly disagree with Deloitte’s self-assessment and testified at a subsequent Massachusetts legislature hearing: “On which planet can this project be considered a success?”
project  failure  IT 
april 2015 by jonerp
Eight Decisions that Doomed Cover Oregon and why Oracle will Prevail in Litigation.
Interesting...."From an outsiders perspective it is all over but the shouting. The foundation the State of Oregon is attempting to build in its suit against Oracle is crumbling. Oracle is going to deliver a beating to Oregon that makes the Ducks loss to the Buckeyes appear like a close game."
Oracle  ERP  failure  project  management 
march 2015 by jonerp

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