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Modeling humans for personalized medicine – a prescription for trouble?
"Digital Twin technology for modeling individual people, or “personalized medicine,” is a concept for simulating the whole."
healthcare  transformation  iot  robotics  and  ai  machine  intelligence 
8 days ago by jonerp
Vodafone’s 2019 IoT Barometer Reflects Robust Growth In The Enterprise
"
85% of enterprises who develop deep expertise with IoT succeed at driving revenue faster than competitors.
81% of enterprises say Artificial Intelligence streamlines interpreting and taking action on data insights gained from IoT systems and sensors.
68% of enterprises are using IoT to track the security of physical assets, making this use case the most common across enterprises today.
Transport & Logistics and Manufacturing & Industrials saw the most significant increase in adoption between 2018 and 2019."
business  featured  posts  technology  software  trends  &  concepts  5g  artificial  intelligence  iiot  industrial  internet  of  things  iot  enterprise  adoption 
10 days ago by jonerp
Getting closer to guidelines on ethical AI
"AI is moving fast enough that our ethical framework is falling behind. Here's a critique of four AI characteristics, and a new way of thinking about AI ethics."
governing  identity  privacy  and  security  machine  intelligence  ai  robotics 
25 days ago by jonerp
Look past the AI hype and into the data – Qlik on winning in retail
"Retail's winners and losers are increasingly dictated by proper use of data. After the NRF event, I asked Qlik for their three big retail takeaways - and how retailers in the field are applying them. Yes, AI and IoT came up, but some of the answers surprised me."
analytics  planning  and  data  analysis  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
26 days ago by jonerp
Enterprise hits and misses – job boards face critique, and a powerful AI tool gets put on probation
"This week - job boards get called out and Amazon bails out (of NYC). Plus: An AI text generation tool so allegedly powerful, its release into the wild is delayed. Your whiffs include the early winner of the PR subject header of the year door prize."
hcm  and  the  digital  future  of  work  hits  misses  machine  intelligence  ai  talent  management 
27 days ago by jonerp
Technology for social good – stopping the poachers and saving the planet with AI, drones and sensors
"Bleeding-edge tech is being put to good use to take on some of the world's biggest conservation crises."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence  use  cases 
29 days ago by jonerp
Cloudera's Hilary Mason: To make AI useful, make it more "boring"
"Hilary Mason, the former chief data scientist at Bitly and founder of Fast Forward Labs, is now the key AI executive and thought leader at Cloudera. So it may surprise people to learn that she thinks our obsession with AI's cool factor is impeding progress, and inhibiting AI's successful application in the Enterprise."
artificial  intelligence 
4 weeks ago by jonerp
How hard is it to solve the ethics in AI problem?
"Advances in deep learning techniques throw up fresh challenges in the field of ethical AI. Much work needs to be done before we get comfortable with applied AI. It won't be easy."
machine  intelligence  and  ai  ethics 
4 weeks ago by jonerp
Enterprise hits and misses – the robotic future of work is messy, and Facebook’s brand erosion is lucrative
"This week - new data on the robotic future of work sparks debate; Facebook's earning surge baffles and befuddles. Plus: humanizing the Internet of Things and vendor-washing cloud ERP upgrades. Your whiffs include the sloppy corporate web."
digital  skills  and  training  hits  misses  iot  robotics  ai  machine  intelligence 
6 weeks ago by jonerp
Enterprise hits and misses – techlash at Davos with the digital skills gap in focus
"This week - Davos brings the techlash into focus as the WEF shares plans for closing the digital skills gap. Also: big SIs get a reckoning, and the open source enterprise debate roils on. Your whiffs include emotional support alligators."
digital  skills  and  training  hits  misses  machine  intelligence  ai 
7 weeks ago by jonerp
Infor on retail at NRF ’19 – C-level buy-in is fueling retail cloud adoption, and storefronts still count
"Next up in my NRF 2019 series - Infor speaks to the retail feedback on the show floor. Yeah, AI is hot, but customers are asking tougher questions. C-level buy in on retail change is higher - and that matters when transformation is called for."
crm  and  customer  experience  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
7 weeks ago by jonerp
Customer experience disconnect is putting businesses at risk
"Research from Dimension Data shows that 70% of respondents said customer experience is not represented at board level. The research indicates that lower-level management or multiple managers often assuming responsibility. Furthermore, only 17% said their organisation takes a fully integrated, centralised approach to user experience."
erp  latest  news  ai  analytics  artificial  intelligence  customer  experience  cx  digital  integration  ecommerce  retail  user  visualsoft 
7 weeks ago by jonerp
Event Report: #WEF19 #Davos2019 Globalization 4.0 Under Fire As Global Leaders Fail The Populace
"While noble in intent, the forum drives deep discussion among its members. The research into political, societal, economic, and technology issues have raised public awareness. Despite the number of world leaders, business executives, non-profit pioneers, and other change agents, few major initiatives move from concept to commercialization and impact the general populace. Hence, many skeptics continue to criticize the WEF efforts."
@rwang0  2019  alliances  apps  strategy  artificial  intelligence  business  transformation  ceo  chief  customer  officer  data  digital  executive  financial 
7 weeks ago by jonerp
Enterprise hits and misses – talking IoT and blockchain futures, while data privacy is bought and sold
"In our triumphant/petulant new year's return, hits and misses features the impact of IoT, blockchain and cleantech. Retail omni-woes are nudged off center stage by a slew of data privacy controversies. Your whiffs include an underwhelming war of the machines."
data  privacy  governing  identity  and  security  hits  misses  internet  of  things  machine  intelligence  ai 
9 weeks ago by jonerp
Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
"82% of enterprises are prioritizing analytics and BI applications and platforms as part of their budgets for new technologies and cloud-based services. 78% of enterprises are prioritizing advanced analytics, and 76% data preparation. 54% say AI, machine learning and Natural Language Processing (NLP) are also a high investment priority. The following graphic ranks enterprises’ investment priorities for acquiring or subscribing to new technologies and cloud-based services by analytics and BI initiatives or strategies. Please click on the graphic to expand for easier reading."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  and  in  the  age  of  ai  big  data  intelligence  cloud  computing  lake  louis  columbus'  blog 
10 weeks ago by jonerp
Conversational AI goes mainstream at Capital One bank
"One of the world's largest banks explains how it uses natural language processing and intelligent assistants to improve customer service on the web and mobile. Read this insider glimpse into the future of banking and user interfaces."
artificial  intelligence 
11 weeks ago by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
11 weeks ago by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
11 weeks ago by jonerp
Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
december 2018 by jonerp
Using Machine Learning To Find Employees Who Can Scale With Your Business
"Betting on solid data and personalization at scale, on the other hand, delivers real results. Real data slices through the probabilities and is the best equalizer there is at eradicating conscious and unconscious biases from hiring decisions."
business  featured  posts  technology  software  trends  &  concepts  ai  applicant  tracking  systems  artificial  intelligence  ats  eightfold  hr  machine  learning  human  resource  management 
december 2018 by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
december 2018 by jonerp
US military to tech protestors – ‘We’re at war; pick a side’
"The revolt by thousands of Google workers against working with the Pentagon is drawing fierce pushback from the military, rival companies like Amazon and Microsoft, and even some fellow workers."
iot  robotics  and  ai  machine  intelligence  security 
december 2018 by jonerp
US survey says shoppers want less automation, more human interaction with customer service
"The report revealed that, despite misconceptions of robots taking over, consumers still want human interaction while navigating digital assets. What’s more, they don’t expect, nor want technology to replace real people. It’s true consumers are open-minded about using technology like chatbots that save time and make life easier. But they still trust humans to help solve more complex problems and make experiences such as online shopping, filling a prescription or making a bank deposit — more enjoyable."
erp  latest  news  ai  artificial  intelligence  automation  brands  chatbots  customer  service  gartner  human  interaction  research  retail 
december 2018 by jonerp
Coupa CEO Bernshteyn – our customers can “weather the storm” of economic change
"Coupa ends calendar 2018 with strong growth and a good outlook into 2019, whatever the economy delivers."
cloud  erp  financials  and  supply  chain  machine  intelligence  ai  spend  management 
december 2018 by jonerp
Break-even in sight for Box as enterprise deals increase in size and number
"Break-even may finally be in sight for Box, but it's a case of steady growth and lowered losses for now..."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  governing  identity  privacy  security  machine  intelligence  ai  regulation 
november 2018 by jonerp
How Automated Insights uses Natural Language Generation to boost our grasp of data – in Tableau and beyond
"How do we make more sense of baffling data visualizations? And how do we expand BI to more users? Automated Insights has answers worth considering. Here's an illustrated tour of the best product demo I saw this year."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
AI, meet accessibility – new potential for upping skilled employment
"The increasing potential for mixing AI and machine learning to get a significant boost to the employment pool."
diversity  future  of  work  hcm  and  the  digital  machine  intelligence  ai  talent  management 
november 2018 by jonerp
Enterprise hits and misses – Thanksgiving can’t save us from AIOps
"In this special Thanksgiving week edition of hits and misses, Jon picks the diginomica high points, the best of the enterprise web, but - no whiffs this time around. We do turkeys instead."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
november 2018 by jonerp
ServiceMax CEO eyes the opportunity of ‘Uberized’ labour markets for field service agents
"Scott Berg argues that ServiceMax could potentially become the interface between field service engineers and the companies it sells its software to. He also provides some insight into the company’s growth since being acquired by GE Digital."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Workday’s Adaptive Insights implementation – Robynne Sisco CFO in the hot seat
"Workday's CFO, Robynne Sisco talks about the company's own Adaptive Insights implementation and her aspirations for a future state Workday intelligence platform."
analytics  planning  and  data  analysis  machine  intelligence  ai 
november 2018 by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
november 2018 by jonerp
Making sense of Microsoft's approach to AI
"Microsoft has a master plan for trying to get more customers to jump into the AI waters. Here's an attempt to explain how containers, accelerators and APIs all figure in."
artificial  intelligence 
november 2018 by jonerp
Microsoft’s Future Decoded – it’s all about AI and ethics
"CEO Satya Nadella is now pumping the trio of cloud + intelligent edge + AI pretty hard, and pumps some more in London, where the experts say AI expertise and ethical understanding is probably the best in the world."
cloud  platforms  -  infrastructure  and  architecture  data  privacy  future  of  work  iot  robotics  ai  machine  intelligence  regulation 
november 2018 by jonerp
The ‘Father of the Web’ wants a new contract to redeem his troubled child
"Saving the World Wide Web from itself - Sir Tim Berners-Lee calls for a new contract."
cloud  platforms  -  infrastructure  and  architecture  machine  intelligence  ai  regulation  social 
november 2018 by jonerp
Sage Intacct CEO Rob Reid on the state on Intacct – AI should help the CFO transform
"At Sage Intacct Advantage 2018, I heard a radical vision of Financial Leadership 3.0. So how will Sage Intacct help customers get there? How does AI factor in? And how does Sage's acquisition of Intacct look now? Robert Reid is on deck."
cloud  erp  financials  and  supply  chain  iot  robotics  ai  machine  intelligence 
october 2018 by jonerp
Jet-powering Walmart to go on the offensive – e-commerce chief Marc Lore has battleplans
"In the final part of our focus on Walmart's digital transformation, Marc Lore has some big questions to ask - and answer."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
october 2018 by jonerp
Oracle OpenWorld 2018 – Gartner, who? CEO Mark Hurd gives his technology predictions for 2025
"Hurd took to the stage this morning to deliver his keynote, during which time he poked fun at the analyst firms for being slow to recognise his predictions from 2015. Today he made some more forward looking statements that hint at Oracle’s direction."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence  oow18 
october 2018 by jonerp
Oracle OpenWorld 2018 – The intelligent apps equation
"Oracle will showcase some fresh capabilities that breathe new life into cloud ERP. Here is the rundown on what to expect along with commentary from ASteve Miranda who leads that endeavor. It makes for a compelling story but it will be customers who confirm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  machine  intelligence  ai  talent  management  event  reports  oow18 
october 2018 by jonerp
Do we understand the importance of ethical technology?
"Understanding the frameworks around which ethical models are built helps contextualize the often confusing world of ethical technology. Here is my stab at a view of the landscape and what should happen next."
machine  intelligence  and  ai  robotics  ethics 
october 2018 by jonerp
Huawei Connect 2018 – the smart police are coming
"A final report from Huawei Connect in Shanghai, as the vendor pushes a vision of smart safety and security."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  iot  robotics  ai  machine  intelligence  regulation  security 
october 2018 by jonerp
Huawei Connect 2018 – the war for AI talent
"Chris Middleton reports from Shanghai on the battle for AI talent at Huawei, and in China as a whole. What are the lessons for the West?"
future  of  work  iot  robotics  and  ai  machine  intelligence  talent  management 
october 2018 by jonerp
Journeys in big data and AI across the transport networks of London & Paris
"We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris"
customer  service  management  frictionless  enterprise  machine  intelligence  and  ai  mobile  social  use  cases 
october 2018 by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
october 2018 by jonerp
Overcoming the AI, ML and data science skills gap – hashing it out with Vijay Vijayasankar of IBM
"If you want to provoke me, tell me there's not enough qualified data science talent. That led me to a video exchange with IBM's Vijay Vijayasankar, where he shared the ups and own of hiring data science talent."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
october 2018 by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
october 2018 by jonerp
Inforum 2018 – CEO Charles Phillips on Coleman AI and the problem of enterprise productivity
"Infor announced a slew of Coleman AI news at Inforum 2018. But what does this mean to customers? Here's my review of Infor CEO Charles Phillips' keynote views, and what I learned behind the scenes."
digital  skills  and  training  hcm  the  future  of  work  iot  robotics  ai  machine  intelligence 
september 2018 by jonerp
Dreamforce 2018 – it’s all about integration, says Salesforce product chief Bret Taylor
"In an exclusive diginomica interview, Salesforce President and CPO Bret Taylor talks integration and Lightning, MuleSoft, Customer 360, Quip, Einstein Voice."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  machine  intelligence  ai  user  df18 
september 2018 by jonerp
AI, edge and security share top billing at Microsoft Ignite
"Microsoft Ignite opens this morning with a blizzard of announcements, with special focus on advances in AI, IoT and edge, tempered by security"
infrastructure  internet  of  things  machine  intelligence  and  ai  productivity  security 
september 2018 by jonerp
Microsoft soups up Dynamics 365 with AI and HoloLens add-ons
"Microsoft soups up its Dynamics 365 business applications with packaged AI for sales, service and marketing, plus HoloLens mixed reality apps"
crm  and  customer  experience  service  management  internet  of  things  machine  intelligence  ai 
september 2018 by jonerp
There is no one role for AI or data science: this is a team effort
"'How quote-to-cash works in in any ERP is not something that you can teach a data scientist in in two days.'"
artificial  intelligence 
september 2018 by jonerp
How AI & Machine Learning Are Redefining The War For Talent
"Of the five companies Gartner names as Cool Vendors in the field of Human Capital Management for Talent Acquisition, Eightfold is the only one achieving personalization at scale today. Attaining personalization at scale is essential if any growing business is going to succeed in attracting, acquiring and growing talent that can support their growth goals and strategies. Eightfold’s approach makes it possible to scale personalized responses to specific candidates in a company’s candidate community while defining the ideal candidate for each open position."
business  featured  posts  technology  software  trends  &  concepts  artificial  intelligence  human  capital  management  louis  columbus  machine  learning  talent  acquisition 
september 2018 by jonerp
McKinsey warns that AI will further divide the world economy into winners and losers
"The world is moving quietly, but inexorably, toward a world that will not only change the way humans live and work but also divide the world economy according to McKinsey’s latest AI report."
iot  robotics  and  ai  machine  intelligence 
september 2018 by jonerp
World Economic Forum – robots will take jobs, but upskilling will put humans ahead…if we do it properly
"robots-typing-machines

A major future of work report from the World Economic Forum puts skills investment top of the corporate and governmental agenda."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
september 2018 by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
september 2018 by jonerp
Meltwater pivots to let data scientists loose on the world’s biggest business dataset
"Media intelligence provider Meltwater pivots to a platform strategy with Fairhair.ai, opening its huge dataset of online business content to data scientists"
cloud  platforms  -  infrastructure  and  architecture  digital  content  marketing  machine  intelligence  ai  social 
september 2018 by jonerp
C’mon now – the customer isn’t in control. On Google, Amazon and the algorithmic plight of the super-user
"The customer is in control? That's an extravagant universal claim - and a recipe for disillusionment. In this Friday roast-and-think, I lay out the true sources of customer power and the predicament of the super-user, who has been sold some Florida swampland."
crm  and  customer  experience  service  management  machine  intelligence  ai 
september 2018 by jonerp
Enterprise hits and misses – big data falls, blockchain rises, and security trusts no one
"This week - a look at Google's big data fall from grace - an opening for blockchain, or not? Also: security's weak link, and the zero trust imperative. Ideas versus execution, data silos, and whiffs-a-plenty."
governing  identity  privacy  and  security  hits  misses  machine  intelligence  ai  blockchain 
september 2018 by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
august 2018 by jonerp
The Alexa-Cortana integration: Why wasn't this bigger news?
"The long awaited integration between Alexa and Cortana came last week. And while many don't view Cortana as a major player in the voice assistant space, the potential is definitely there, even it it didn't fully materialize with the news."
artificial  intelligence 
august 2018 by jonerp
Five questions I’m chasing about retail’s digital winners and losers – a Shop.org preview
"With Shop.org 2018 right around the corner, here's five questions I'm chasing on retail's digital winners - and losers. And yeah, Alexa is in there somewhere."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
august 2018 by jonerp
Enterprise hits and misses – summer retail blowout, IBM Watson healthcare media showdown
"This week - a summer retail blowout, with an omni-channel winners and losers update. Plus: IBM Watson's healthcare forays got a media spanking, but were the right issues aired? Enterprise analytics, programming ethics - and whiffs-a-plenty."
analytics  planning  and  data  analysis  hits  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
august 2018 by jonerp
10 Ways To Improve Cloud ERP With AI And Machine Learning
"Cloud ERP platforms need to create and strengthen a self-learning knowledge system that orchestrates AI and machine learning from the shop floor to the top floor and across supplier networks. Having a cloud-based infrastructure that integrates core ERP Web Services, apps, and real-time monitoring to deliver a steady stream of data to AI and machine learning algorithms accelerates how quickly the entire system learns. The Cloud ERP platform integration roadmap needs to include APIs and Web Services to connect with the many suppliers and buyer systems outside the walls of a manufacturer while integrating with legacy ERP systems to aggregate and analyze the decades of data they have generated."
business  featured  posts  technology  software  ai  amazon  alexa  artificial  intelligence  cad  cloud  computing  erp  crm  enterprise  resource  planning 
august 2018 by jonerp
Report analysis – AI and automation raises the stakes on IT security skills
"AI and automation will transform security, right? Not so fast. A new report indicates the problem comes back to a human skills gap. And, in my view, a culture problem. Here's my review of the data - and potential solutions."
digital  skills  and  training  governing  identity  privacy  security  machine  intelligence  ai 
august 2018 by jonerp
Plex Systems Accelerates Push Into IoT With DATTUS Acquisition
"Think about it. As consumers, we didn’t loudly voice our desire for AI or NLP. But that didn’t stop Apple from delivering Siri on an iPhone. Pretty soon Microsoft delivered Cortana on Windows 10; Google delivered Google Now; Amazon delivered Alexa and now Bixby is on your (newer) Samsung Galaxy. We see these digital technologies being absorbed into the manufacturing landscape in much the same way, as long as solution providers like Plex and DATTUS continue to innovate and push them into the mainstream."
erp  acquisition  ai  analytics  artificial  intelligence  big  data  cloud  connectivity  technologies  management  dattus  iiot  machine  learning 
august 2018 by jonerp
Enterprise hits and misses – Autonomous AI is scary, Slack buys (parts of) Atlassian
"This week - Slack screws up my hits and misses deadline by buying parts of Atlassian. Plus: why AI is both scary *and* practical. Oh, and look out for CX washing. Your whiffs include... a multi-tenant Zebra? Plus, turnabout is fair, so Den grills (and gets grilled)."
collaboration  sharing  and  digital  productivity  hits  misses  iot  robotics  ai  machine  intelligence 
july 2018 by jonerp
Cloud Next 18 – Google moves up the AI stack into enterprise apps
"Introducing contact center and recruitment solutions today, Google Cloud signals its move up the AI stack to compete in the enterprise apps space."
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  machine  intelligence  ai  talent 
july 2018 by jonerp
Become an ML-savvy organization – a practical AI review with Brian Dennett of Enable.AI
"AI isn't necessarily dumb - we're just defining it wrong. That's what I took from my podcast chat with Brian Dennett of Enable AI. Here's his machine learning lessons pulled from their own projects."
crm  and  customer  experience  iot  robotics  ai  machine  intelligence 
july 2018 by jonerp
Can vendors like Workday, Salesforce ever get enough AI?
"As Salesforce buys Datorama and Workday acquires stories.bi, we ask can enterprise application vendors ever get enough AI in their product portfolios?"
As  Salesforce  buys  Datorama  and  Workday  acquires  stories.bi  we  ask  can  enterprise  application  vendors  ever  get  enough  AI  in  their  product  portfolios?analytics  planning  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  future  of  work  machine  intelligence  user 
july 2018 by jonerp
Why customer experience is so elusive, and AI is even trickier – a chat with the implausible Esteban Kolsky
"Ever wanted to corner analyst Esteban Kolsky and ask him why he's such a grouchy, err, inspiration? Well, at Salesforce Connections, I did just that. Here's a boiled down version, focusing on the elusive problems of customer experience and AI that matters."
crm  and  customer  experience  service  management  machine  intelligence  ai 
july 2018 by jonerp
Microsoft advocates for government regulation of facial-recognition technology
"Microsoft is advocating that Congress become involved in regulating facial-recognition technology, on the heels of criticism of potentially negative impacts of its own work in that area."
artificial  intelligence 
july 2018 by jonerp
Ocado CEO – here comes the next generation of robots in retail
"Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line."
digital  enterprise  in  the  real  world  e-commerce  future  of  work  iot  robotics  and  ai  machine  intelligence  retail  omni-channel 
july 2018 by jonerp
HfS FORA UK – the robots are here, get over it and move on. Next up?
"Once in a while I attend a truly stand out event HfS Fora UK was one. Content rich and in fabulous surroundings, the quality of conversation was exceptional."
future  of  work  machine  intelligence  and  ai  robotics  event  reports 
july 2018 by jonerp
Where Business Intelligence Is Delivering Value In 2018
"Dashboards, reporting, end-user self-service, advanced visualization, and data warehousing are the top five most important technologies and initiatives strategic to BI in 2018."
business  featured  posts  technology  software  analytics  bi  intelligence  dresner  advisory  services  louis  columbus'  blog  predictive 
july 2018 by jonerp
Chinese AI beats 15 doctors in tumor diagnosis competition
"As reported by Xinhua, the system defeated a team comprised of 15 of China’s top doctors by a margin of two to one. The AI, BioMind, was developed by the Artificial Intelligence Research Centre for Neurological Disorders at Beijing Tiantan Hospital, and is another example of the long line of the technology analyzing images."
artificial  intelligence  science  tech 
july 2018 by jonerp
CommLive18 – FinancialForce employs Einstein for analytics, but not yet AI
"At CommLive18, FinancialForce launches PSA analytics and financials reporting powered by Salesforce Einstein analytics, but says AI may have to come from elsewhere"
analytics  planning  and  data  analysis  financials  hr  admin  payroll  machine  intelligence  ai  professional  services 
june 2018 by jonerp
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