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Exclusive – how JAAS Systems built a manufacturing vertical on Acumatica’s cloud ERP platform
"Some pundits are skeptical about partners building cloud ERP verticals. JAAS Systems could care less - these days, they're the official manufacturing edition for Acumatica cloud ERP. Here's why JAAS bet on Acumatica, and cloud manufacturing."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  skills  training  the  new  professional  it  as  a  service  manufacturing 
6 days ago by jonerp
How Edge Computing Will Deliver on the Promise of 5G
"That’s because it’s not meant for us. Like most technological advancements, industry will come first. The promise of 5G is in swarms of drones and fleets of autonomous vehicles. It’s in lightweight industrial wearables that process crucial information rapidly. It’s in robots. And, yes, it’s in the augmented reality game we’ve all been waiting for, “Harry Potter: Wizards Unite.”

This promise of 5G will be most likely delivered on the edge, taking it from conference marketing to real-world feasibility. In fact, 4G can already deliver a 5G-like experience with edge computing."
That’s  because  it’s  not  meant  for  us.  Like  most  technological  advancements  industry  will  come  first.  The  promise  of  5G  is  in  swarms  drones  and  fleets  autonomous  vehicles.  lightweight  industrial  wearables  that  process  crucial  information  rapidly.  robots.  yes  augmented  reality  game  we’ve  all  been  waiting  “Harry  Potter:  Wizards  Unite.”  This  be  likely  delivered  on  edge  taking  it  from  conference  marketing  to  real-world  feasibility.  fact  4G  can  already  deliver  a  5G-like  experience  with  computing.edge  iot  events 
13 days ago by jonerp
A Hazardous Waste: An Overview of ICL’s Failed SAP Implementation
"While there is no magic bullet for preventing an IT disaster, understanding why major transformational programs fail is a great first step"
system  integrators  chemical  industry  chemicals  failed  erp  implementation  ibm  lawsuit  it  disaster  sap 
13 days ago by jonerp
5 Commercial Terms to Address in Workday Negotiations
"In an ideal world, you could obtain a current and complete price list, but Workday keeps this close to the vest and will not readily provide an itemized price list. However, they have provided customers with some level of visibility into list prices, so it is worth pressing Workday to at least provide the list price for each product listed in their proposal.

Ambiguous price lists are common among vendors, but unlike many other ERP providers, Workday’s list prices can vary per product"
workday  commercial  terms  contract  negotiations  renewal  enterprise  agreements  it  sourcing  vendor  management  licensing  negotiation 
15 days ago by jonerp
Alexa, can you give me a daily enterprise tech Flash Briefing? “Not exactly, but you may like these podcasts.”
"Hey enterprise pros - like the idea of a personalized audio briefing? So do I. Alexa's Flash Briefings lack enterprise content, but there's still a nice mix of tech and business updates to be had. Here's some tips for getting started, and a look at my setup."
content  marketing  digital  skills  and  training  productivity  the  new  professional  it  as  a  service 
26 days ago by jonerp
Accessibility matters, but so does culture change – lessons from diginomica’s workplace diversity coverage
"My review of diginomica's workplace diversity coverage brings out issues in accessibility, design, and workplace culture change. Strides in applying tech like AI and ML to expand workplace opportunities is contrasted by persistent inequalities."
digital  skills  and  training  diversity  the  new  professional  it  as  a  service  user  experience  ux  application  design 
4 weeks ago by jonerp
Google and IBM still trying desperately to move cloud market-share needle | TechCrunch
While becoming cross-platform compatible isn’t exactly a radical notion in general, it most certainly is for a company like IBM, which if it had its druthers and a bit more market share, would probably have been content to maintain the status quo. But if the majority of your customers are pursuing a multi-cloud strategy, it might be a good idea for you to jump on the bandwagon — and that’s precisely what IBM has done by opening up access to Watson across clouds in this fashion.
"While  becoming  cross-platform  compatible  isn’t  exactly  a  radical  notion  in  general  it  most  certainly  is  for  company  like  IBM  which  if  had  its  druthers  and  bit  more  market  share  would  probably  have  been  content  to  maintain  the  status  quo.  But  majority  of  your  customers  are  pursuing  multi-cloud  strategy  might  be  good  idea  you  jump  on  bandwagon    that’s  precisely  what  has  done  by  opening  up  access  Watson  across  clouds  this  fashion. 
5 weeks ago by jonerp
Everyone wants more of the digital pie, but what will it take to provide a bigger slice for all?
"Let's take the skills shortage as read; so what are we going to do about it? Some answers - and some more questions."
digital  skills  and  training  future  of  work  regulation  the  new  professional  it  as  a  service 
8 weeks ago by jonerp
Hire for skills, not degrees – a new paradigm to tackle disenfranchisement in the digital economy
"The World Economic Forum Annual Meeting takes its agenda into the area of skilling up the workforce in a digital economy."
digital  skills  and  training  future  of  work  hcm  the  new  professional  it  as  a  service 
8 weeks ago by jonerp
When is it Time to Say Goodbye to Accenture, Deloitte, IBM or KPMG?
"Here are a few signs to look for:

You are in deployment mode and your cost per day for ERP consultants is greater than 15% of the rate you would pay for a solid independent
The SI’s team lacks experience and you are spending more time developing their talent than your own
You need fresh ideas to solve new problems and the SI team you hired is not qualified
Your SI is attempting to spread its influence well beyond your program without your direction"
system  integrators  accenture  business  transformation  contract  negotiations  deloitte  ibm  it  cost  reduction  project  implementation  kpmg  governance  integrator 
8 weeks ago by jonerp
2019 productivity gut check – don’t let metrics squeeze your value
"We've pushed away from the holiday table and we're dialing into our 2019 kick off calls in 3, 2, 1. But before the inbox exacts its revenge, here's a different take on productivity."
collaboration  sharing  and  digital  productivity  skills  training  social  the  new  professional  it  as  a  service 
11 weeks ago by jonerp
Digital transformation is for life, not just for go-live
"The full force of digital transformation takes most enterprises by surprise and adjusting to continuous, ongoing change is one of the first requirements."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  it  service  management 
december 2018 by jonerp
The Costly, Damaging, and Futile Myth of Business & IT Alignment Replacing nonsensical ‘business and IT alignment’ with a newer, better environment
"Now is the ideal time to partition business and IT in such a fashion. The emerging viability of what has been somewhat arbitrarily grouped into ‘digital transformation’ assets (Big Data, Machine Learning, Internet-of-Things and Analytics) can only be successfully adopted by an organization with an efficient and credible foundation of integrated business applications. With business stakeholders firmly at the wheel, such efficiency and credibility are more easily achieved than through an alignment effort that has been a dismal failure since the days of manual typewriters, hi-fis, black & white television, and rotary telephones."
business  requirements  it  alignment  cio  role  digital  transformation  disruption  enterprise  applications  functional  design  internet-of-things  iot  of 
november 2018 by jonerp
Enterprise hits and misses – Oracle OpenWorld blowout coverage as event season hits its final push
"In the latest “Jon feels the road burn” version of hits and misses, he picks the highlights from the week’s biggest shows, the best of the enterprise web, and, as always – your weekly whiffs."
hits  and  misses  professional  services  retail  e-commerce  the  omni-channel  new  it  as  a  service 
october 2018 by jonerp
Enterprise hits and misses – recruiting tech needs a fix, vendor contract negotiations need transparency
"This week - why recruiting tech stinks, and how to fix it. Plus: contract negotiations pitfalls, and why product management is broken. Your whiffs include AI security preening and Google being Google."
hcm  and  the  digital  future  of  work  hits  misses  professional  services  talent  management  new  it  as  a  service 
september 2018 by jonerp
How WhatsApp Destroyed A Village
"The Indian government, however, had been hoping for more: It had asked for WhatsApp to develop tools to help trace the origin of messages, ostensibly to help authorities hunt down the creators of the fake videos.

Carl Woog, a spokesperson for WhatsApp, provided the following statement to BuzzFeed News: “We believe that building ‘traceability’ into WhatsApp would undermine end-to-end encryption and the private nature of WhatsApp creating the potential for serious misuse. As we go forward, WhatsApp remains committed to working with others in society on the challenge of misinformation though we will not weaken the privacy protections we provide.”
"The  Indian  government  however  had  been  hoping  for  more:  It  asked  WhatsApp  to  develop  tools  help  trace  the  origin  of  messages  ostensibly  authorities  hunt  down  creators  fake  videos.  Carl  Woog  a  spokesperson  provided  following  statement  BuzzFeed  News:  “We  believe  that  building  ‘traceability’  into  would  undermine  end-to-end  encryption  and  private  nature  creating  potential  serious  misuse.  As  we  go  forward  remains  committed  working  with  others  in  society  on  challenge  misinformation  though  will  not  weaken  privacy  protections  provide.” 
september 2018 by jonerp
More work required to understand the user in UX, survey shows
"Many times in designing and developing the user experience (UX) related to systems and services, something gets left out of the equation: the user. In a recent tweet, Jason Williams, expressed the need to rectify this so well:"You can't start with the technology and then develop the customer experience (UX).You have to start with the customer experience and work backwards to the technology."
it  priorities 
september 2018 by jonerp
Add It Up: Data Scientists, Not Developers, Lead Machine Learning Efforts
"Developers are not the kingmakers of the fastest growing area of technology — machine learning (ML) and artificial intelligence (AI). Although TensorFlow, Sckit-Learn and Spark MLLib are popular on GitHub, they are at their core libraries used by data scientists to build models that enable machine learning and types of artificial intelligence functionality."
analysis  research  top  stories  add  it  up  machine  learning 
august 2018 by jonerp
Oracle v Rimini Street – the saga continues with this round going to Oracle
"The case of Oracle v Rimini Street rolls on with the latest judgment in favor of Oracle but with further appeals likely."
it  service  management  professional  services  3pm 
august 2018 by jonerp
B2B Buyers are changing; we are all publishers now – answering the top audience questions
"Recently I put my content strategy for the B2B buyer to the live test. The audience had some terrific questions. Here's a rundown of the event and the top questions asked - with links to audio."
content  marketing  digital  and  the  new  professional  it  as  a  service 
august 2018 by jonerp
Cloud ERP is a non-starter without the right partners – inside FinancialForce’s partner strategy
"I often judge a software vendor by the health of its partner community. At Community Live, FinancialForce gave us the context behind a slew of partner announcements. Here's what they've accomplished since last year - and the challenges ahead."
hcm  and  the  digital  future  of  work  professional  services  new  it  as  a  service 
july 2018 by jonerp
CIOs want to run IT as a business and that suits ServiceNow CEO John Donahoe nicely
"More million dollar plus customers as CIOs look to ITOM to help run IT as a business operation."
it  service  management 
july 2018 by jonerp
Enterprise hits and misses – IT dies and is resurrected, while personalization tries to scale
"This week - a worthy debate about the death and rebirth of IT stems back to Nicholas Carr. Also: the problem of personalization at scale and the Dante's Inferno of ERP. Your whiffs include a brazen GDPR violation and the absurd cure to AI's problems."
crm  and  customer  experience  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
july 2018 by jonerp
How to squander an enterprise media relations day
"Once or twice a year, enterprise media are gather at your user event, eager to write about truly inspiring stories and unexpected news. What could go wrong? A lot, actually. Here's 13 ways to botch it up, presented as satire with snark on the house."
collaboration  sharing  and  digital  productivity  content  marketing  social  the  new  professional  it  as  a  service 
july 2018 by jonerp
Enterprise hits and misses – fighting through digital nightmares; IT does matter after all
"This week - fighting through digital nightmares, and overcoming bad legacy projects. Plus: turns out IT matters after all - but was Nicholas Carr wrong? DevOps is about culture, and Salesforce gets a cloudy report card. Whiffs run from silly to serious."
digital  skills  and  training  transformation  -  frictionless  enterprise  hits  misses  the  new  professional  it  as  a  service 
july 2018 by jonerp
FinancialForce Community Live in review – talking servitization, pros/cons of Salesforce platform and more
"FinancialForce Community Live raised great questions on servitization, platform and go-to-market for us to hash out. After the show, I sat down with Brian Sommer and dissected what we learned. Here is the embedded podcast, along with show notes organized by topic."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  the  new  professional  it  as  a  service  event  reports 
july 2018 by jonerp
McKinsey – the digital skills gap will get worse as cognitive automation intensifies
"The IT skills shortage is a topic notorious for the inflation of hot air. But there is plenty to digest in a new McKinsey report on the impact of automation. The data prompts a digital skills wake up call - but are we up to the task?"
digital  skills  and  training  transformation  -  frictionless  enterprise  hcm  the  future  of  work  new  professional  it  as  a  service 
july 2018 by jonerp
Enterprise hits and misses – Buyers are changing, Workday is buying, and the Microsoft – Github debate continues
"This week - Another no-vacation-for-you surprise as Workday buys Adaptive Insights. The B2B buyer is changing faster than sales can keep up, and Microsoft's Github acquisition provokes debate - and a big whiff."
content  marketing  hits  and  misses  open  source  the  new  professional  it  as  a  service 
june 2018 by jonerp
More fun with email filters, from GDPR sanity to smarter enterprise news alerts
"It's Friday and enterprise minds are wandering. How about some fun with GDPR spam and PR embargo absurdity, and how to keep it from your inbox? Plus: illustrated tips on personalizing enterprise news alerts and social link notifications."
content  marketing  digital  skills  and  training  the  new  professional  it  as  a  service 
june 2018 by jonerp
Senate votes to overturn Ajit Pai’s net neutrality repeal
"The US Senate today voted to reverse the Federal Communications Commission's repeal of net neutrality rules, with all members of the Democratic caucus and three Republicans voting in favor of net neutrality.

The Senate approved a Congressional Review Act (CRA) resolution that would simply undo the FCC's December 2017 vote to deregulate the broadband industry. If the CRA is approved by the House and signed by President Trump, Internet service providers would have to continue following rules that prohibit blocking, throttling, and paid prioritization."
biz  &  it  policy 
may 2018 by jonerp
The digital skills imperative – RPA and services leaders weigh in
"Without the right talent, digital transformation is a non-starter. But you can't approach digital skills like a checkmark in a box. To unravel that riddle, here's the views of top services and RPA leaders from a spring HfS event."
digital  skills  and  training  transformation  -  frictionless  enterprise  the  new  professional  it  as  a  service 
may 2018 by jonerp
Rimini Street inks landmark partnership deal with Salesforce – a conversation with Seth Ravin
"Rimini Street's partnership with Salesforce for supporting the Salesforce Sales and Service Clouds is novel, opening up exciting opportunities for customers. We have the detail."
crm  and  customer  experience  service  management  it  professional  services 
may 2018 by jonerp
Knowledge18 – ServiceNow is no longer an ITSM platform, it’s an experience platform
"It has been an interesting couple of days at its Knowledge18 in Las Vegas. Here’s a dive into why ServiceNow is hitting the right notes in the enterprise."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  it  service  management  new  professional  as  a 
may 2018 by jonerp
NetSuite on Oracle Cloud Infrastructure: What It Means for Customers
"But now, at NetSuite’s customer conference last month, NetSuite has announced its plans to migrate its application suite to OCI.

The fact that Oracle now owns NetSuite does not take away from the significance of this announcement. Although NetSuite has always been built on Oracle’s database, it has only been using the database for physical storage. (Salesforce takes a similar approach.) NetSuite built all of its administration and provisioning tools, including multitenant management, on top of the database. Although Oracle is currently in process of moving its Fusion customers to OCI, the move by NetSuite is a much larger workload—with tens of thousands of customer instances to migrate. If NetSuite and Oracle can accomplish this migration—and NetSuite executives repeatedly assured us that it will—it will be a major proof case establishing OCI as a platform for cloud ISVs."
crm  selection  erp  it  infrastructure  amazon  aws  azure  cloud  iaas  microsoft  netsuite  oracle 
may 2018 by jonerp
Enterprise hits and misses – retail searches for metrics, cloud BI pushes towards adoption
"Every time I talk to someone about the viability of blockchain, I get challenged to show a real project beyond the obvious bitcoin use case. IBM has been working to build large enterprise projects blockchain and today they offered an irrefutable example that they have dubbed TrustChain, a blockchain that proves the provenance of jewelry by following the supply chain from mine to store."
analytics  planning  and  data  analysis  hits  misses  retail  e-commerce  the  omni-channel  new  professional  it  as  a  service 
april 2018 by jonerp
The missing word that adds new meaning to the definition of XaaS
"When the definition of XaaS, or Everything-as-a-Service, focuses on moving IT to the cloud, it overlooks the disruptive effect of being digitally connected"
cloud  platforms  -  infrastructure  and  architecture  digital  transformation  frictionless  enterprise  it  service  management 
april 2018 by jonerp
How Dell EMC is changing sales culture and results with data, Domo-style
"Getting salespeople to use a new tool is one of the biggest challenges in enterprise software. But Dell EMC's Matthew Coblentz had a plan. Here's how his team is using Domo to change how sales is done - with noteworthy results."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  new  professional  it  as  a  service  use  cases 
april 2018 by jonerp
Robotic process automation practitioners share sixteen hard-won lessons
"The robotic process automation experts at HfS FORA New York City had field lessons galore, and were eager to share. Here's my compilation of the most important RPA project tips and benefits I heard."
digital  skills  and  training  transformation  -  frictionless  enterprise  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
4 ways to thrive in the robotic age without losing your humanity – an HfS FORA keynote review
"One of the most memorable keynotes of the year came via Tim Leberecht at HfS FORA New York City, which contrasted the robotic age against the need for business romantics. Here's why Leberecht's keynote mattered - and my critique."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
Accenture on why “citizen AI” will fail without rigorous testing for algorithmic bias - by @jonerp
"Accenture sees a bold new age of "citizen AI" ahead. But there's a warning attached: we better get testing right. Here's what Accenture told me about their efforts to root out data and algorithmic bias."
devops  nosql  and  the  open  source  stack  iot  robotics  ai  machine  intelligence  new  professional  it  as  a  service 
march 2018 by jonerp
“Don’t do an ML science experiment” – Mike Salvino on machine learning misconceptions, and what to do about them - by @jonerp #HfSFORA
"Machine learning misconceptions can sink an AI project. That was Mike Salvino's message to the service industry pros at HfS FORA New York City. Here's his ML pitfalls - and how to avoid them."
digital  skills  and  training  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
march 2018 by jonerp
How to screw up a vendor analyst day – in 12 simple steps - by @jonerp
"It's Friday, it's raining sludge, and I'm a wee bit cranky. What better topic than how to screw up a vendor analyst day? It's all in satirical fun, but the events here are pulled from real-life. Repeat at your own risk."
digital  skills  and  training  professional  services  the  new  it  as  a  service 
march 2018 by jonerp
Enterprise hits and misses – cyberwarfare gets a wake up call and automation forces a skills review - by @jonerp
"This week: why cyberwarfare needs a truce, and an automation career session from someone who gets it. Plus: AI-driven "coaching networks" and five emerging trends. The whiffs are plentiful - are you ready to get cognified?"
governing  identity  privacy  and  security  hits  misses  iot  robotics  ai  the  new  professional  it  as  a  service 
march 2018 by jonerp
Close the digital skills gap and gain the talent edge – lessons from diginomica’s diversity coverage - by @jonerp
"It's easy for workplace diversity to become a useless, feel good cliché. But there are field lessons and data that should be reckoned with. Here's my review of diginomica's recent diversity coverage."
digital  skills  and  training  diversity  hcm  the  future  of  work  new  professional  it  as  a  service 
february 2018 by jonerp
Oracle pushes onward with the information utility - by @denispombriant
"Oracle launches autonomous PaaS and extensions to its SLA and data center network - another step towards building a dominant information utility."
cloud  platforms  -  infrastructure  and  architecture  it  service  management 
february 2018 by jonerp
State of the cloud 2018 – as public expands, private cloud falls away - by @krmarko
"The latest RightScale State of the Cloud survey shows a rapid rise in enterprise spend on public cloud, notably Azure and AWS, while private cloud declines"
cloud  platforms  -  infrastructure  and  architecture  it  service  management 
february 2018 by jonerp
AI advances up Oracle cloud stack with launch of autonomous PaaS - by @philww
"AI advances up the Oracle cloud stack as autonomous PaaS joins its cloud platform alongside the already launched autonomous database"
cloud  platforms  -  infrastructure  and  architecture  it  service  management  machine  intelligence  ai  ux  application  design 
february 2018 by jonerp
diginomica 2017 – the year according to Dennis - by @dahowlett
"2017 is almost at an end; 2018 is around the corner. In the second of our annual reviews of the highlights of the year, Dennis Howlett offers his personal picks of the best of diginomica 2017. Customer stories feature heavily."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  transformation  frictionless  governing  identity  privacy  security  hcm  future  of  work  iot  robotics  ai  retail  e-commerce  omni-channel  new  professional  it  as  a  service  ux  application  design  blockchain 
december 2017 by jonerp
ServiceNow CMO – ‘We aren’t a cloud system of record, we’re a cloud system of action’ - by @derek_dupreez
"Cloud vendor ServiceNow has historically struggled to define itself in a market where HR, CRM and ERP rule - but that’s changing."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  it  service  management  the  new  professional  as  a 
november 2017 by jonerp
ServiceNow drills down on mobile, government and the compulsory AI - by @whostu
"ServiceNow has expanded from ITSM into HCM and customer service management. Government, mobile and AI are big agenda items now."
customer  service  management  digital  government  and  public  services  hcm  the  future  of  work  iot  robotics  ai  it  machine  intelligence 
october 2017 by jonerp
The rising importance of intelligent automation
"Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people."
digital  government  and  public  services  iot  robotics  ai  it  service  management  machine  intelligence  partner  zone  servicenow 
october 2017 by jonerp
No Grumpy Humans and Other Site Reliability Engineering Lessons from Google
'It’s about building credibility for the long term. That’s the fundamental element that makes the SRE role work, she told New Relic’s Matthew Fleming, in a talk about what others may learn from her SRE experience at Google. “You really won’t get anywhere with a product development software engineering team if you walk in there and say, ‘You’re doing A, B, and C wrong, like you must fix this,’” she said."
analysis  case  study  events  top  stories  futurestack  2017  google  service  level  agreements  objectives  shadow  it  site  reliability  engineering 
october 2017 by jonerp
Enterprise architecture and business planning: now joined at the hip - by @joemckendrick
"Bottom line, the job of the architect -- be it software architect, or enterprise architect, which we're going to explore here -- isn't just to design and plan out wonderful, elegant systems; it's also to educate, guide, and yes, sell these ideas and visions to decision-makers, who continuously need to re-examine what they're doing, why they're doing what they're doing, how they can do it better, and -- importantly -- recognize that technology alone won't solve their problems or open new opportunities. It takes visionary, forward-thinking management to do that. Enterprise architecture lays the groundwork and makes the right technology available for the right occasion."
it  priorities 
october 2017 by jonerp
Briefing Notes: Insight Engines Takes AI To Enterprise IT - by @krishnan
"Insight Engines, the San Francisco based startup focused on making machine data actionable, announced the general availability of Cyber Security Investigator and, also, showcased how Amazon Alexa can be tapped to query from Cyber Security Investigator. In this note, we will do an analysis on this announcement."
briefing  notes  ai  artificial  intelligence  automation  cio  insights  cloud  computing  insight  engines  intelligent  platforms  it  machine  learning  monitoring 
september 2017 by jonerp
Shop.org live – how Carhartt turns visitors into customers with user-generated content - by @jonerp
"No brand would object to generating more user-generated content - but it's not that easy. At Shop.org 2017, Carhartt shared how they upped their UGC game, and why it matters."
"No  brand  would  object  to  generating  more  user-generated  content  -  but  it's  not  that  easy.  At  Shop.org  2017  Carhartt  shared  how  they  upped  their  UGC  game  and  why  it  matters.content  marketing  e-commerce  retail  the  omni-channel  use  cases 
september 2017 by jonerp
3 Keys to Negotiating Successful Cloud Agreements
"In the SaaS category, vendors such as Salesforce.com have been quite successful in gaining significant market share in Customer Relationship Management (CRM) as organizations and their respective sales branches have often led with CRM to start their journey into the cloud. In the Human Capital Management (HCM) space, vendors such as Workday, SAP (through its acquisition of SuccessFactors), and Oracle (through its acquisition of Taleo) are aggressively pushing their cloud-based offerings to the market."
cloud  ibm  it  sourcing  oracle  salesforce.com  sap  workday  agreements  contract  negotiations  licensing  negotiation  saas 
september 2017 by jonerp
Top 10 Excuses to Not Implement Best Practices and 5 Things to do About it
"#1 — Make Failure Real

Companies spend a lot of time studying success stories as a means to derive best practices. This can be a lot like looking at someone’s vacation pictures and it is not evident that the specific best practices identified led to the result. It has been proven that the avoidance of pain is a bigger motivator than the opportunity for pleasure. Exposing the Sr. Executive team to real disasters and having them envision what it might be like for your company will get them asking the right questions (this is the reason they show those DUI crash site movies to kids in driver’s education)."
erp  program  management  it  sourcing  oracle  sap  uncategorized  transformation  leadership 
august 2017 by jonerp
PR is changing fast – and the authors of Startupland would know - by @jonerp
"I have bones of contention with PR. Two PR pros just wrote a book on PR called Startupland. What could go wrong? Check our debate on press releases, content, and tech differentiation."
content  marketing  digital  and  the  new  professional  it  as  a  service 
august 2017 by jonerp
Enterprise hits and misses – automating deep learning and handling software audits - by @jonerp
"This week: why automating deep learning matters, and how to hedge against software audits. Plus: the omni-channel blues. Your whiffs include the most unflattering tech headlines of the week."
hits  and  misses  iot  robotics  ai  machine  intelligence  the  new  professional  it  as  a  service 
august 2017 by jonerp
Existing Service Providers – What’s Your Cost of Incumbency?
"If you’re like most companies we advise you’re already focused on quantifying the next round of savings initiatives you’re willing to commit to and you’re beginning to identify where and how you’ll realize those savings. You may have even found some success in prior years in looking for savings with your existing services providers."
application  management  services  erp  program  system  integrators  enterprise  agreements  implementation  it  savings 
august 2017 by jonerp
Computer Economics data shows IT spending optimism amidst tight budgets and disruptive tech - by @jonerp
"Computer Economics just issued a somewhat upbeat report on IT spending. However, I see some storm clouds, so I dug into the findings with Computer Economics' Frank Scavo."
cloud  platforms  -  infrastructure  and  architecture  digital  skills  training  the  new  professional  it  as  a  service 
july 2017 by jonerp
Four pointers on managing a hybrid IT environment
"If an organization has four cloud deployments, “You should not feel that you need to log into all four different clouds,” Balcha said, so single sign-on is necessary. The less complexity exposed to users, the better. “The single pane of glass should hide all the details and provide you one simple interface.”
cloud  management  hybrid  it  multi-cloud  private  public 
july 2017 by jonerp
Understanding the Long-term Leap to the Cloud
"Cloud vendors are not offering the compelling discounting levels they offered on the initial investments when it comes to additional solutions. Some cloud vendors quickly “disremember” the discounting provided to early adopters and treat each order form independently from the others. This means that the additional solutions executed in the separate order forms could be well below market (e.g., off by 15-30%) when compared to the discounting received on your initial investment."
cloud  erp  program  management  ibm  it  sourcing  microsoft  oracle  salesforce.com  sap  licensing  negotiation  on-premise 
july 2017 by jonerp
Meet the Neural Network AI You Can Train Easily — Like a Dog
"To counter this assumption, Amsterdam-based designer Bjørn Karmann created The Objectifier, an artificially intelligent interface that can be easily trained by anyone to perform simple tasks, such as turning lights on and off with a gesture. To do this, it’s equipped with a camera that is enhanced with computer vision technology, and a simple neural net."
science  technology  top  stories  artificial  intelligence  computer  vision  convnetclassifier  do  it  yourself  google  i  o  experiments  challenge  internet  of  things  machine  learning  mobile  application  development 
june 2017 by jonerp
Content curation is about moving from noise to context - by @jonerp
"Content curation is a lot more than just hitting the retweet button. Here's some answers to questions I've gotten about the value of curation, and some companies doing it right - or not."
content  marketing  digital  and  skills  training  the  new  professional  it  as  a  service 
june 2017 by jonerp
.@ServiceNow CEO John Donahoe: ‘We are filling the enterprise white spaces’ - by @derek_dupreez
"The new CEO of ServiceNow talks about the need to rethink enterprise IT in a way that delivers experiences, driven horizontally across the organisation."
cloud  platforms  -  infrastructure  and  architecture  it  service  management 
may 2017 by jonerp
ServiceNow CEO hits his 49th day in the job and speaks about digital’s dirty secret - by @derek_dupreez
"CEO John Donahoe took to the stage at the company’s annual Knowledge event in Orlando this week to discuss plans for the future of ServiceNow."
digital  transformation  -  frictionless  enterprise  it  service  management  the  new  professional  and  as  a 
may 2017 by jonerp
Focus on innovation and the rest will follow, says ServiceNow CEO Donahoe - by @whostu
"ServiceNow's new CEO John Donahoe is approaching the end of his first month in the job and is getting some clear feedback from customers about the firm's roadmap ahead."
customer  service  management  hcm  and  the  digital  future  of  work  iot  robotics  ai  it 
april 2017 by jonerp
15 Top Paying IT Certifications In 2017 - by @louiscolumbus
"All five AWS certifications available pay above market with the average salary being $125,591. Global Knowledge found that each of the five available AWS certifications pays above $100,000 a year. There’s clearly a shortage of certified AWS architects available today, as IT organizations often compete to hire IT professionals with this and more AWS certifications. Please see the Global Knowledge post, What It Takes To Earn a Top-Paying AWS Certification for additional details."
featured  posts  technology  software  15  top  paying  it  certifications  in  2017  aws  training  cloud  computing 
april 2017 by jonerp
Can Artificial Intelligence Fix the Monopoly Board Game?
"It turns out that poor Mediterranean Avenue — exactly one square past “Go” — is the square least likely to be landed on, so its return on investment drops quite a bit. Multiplying the two numbers together yields the “actual” return on investment — that is, their probability-adjusted return — and this shows Mediterranean’s returns are 49 percent below average"
culture  top  stories  artificial  intelligence  board  games  do  it  yourself  ludible  monopoly  tech 
april 2017 by jonerp
Staying ahead of the robots – how should we approach skills development? - by @jonerp
"It's been two years since I addressed the challenge robotic automation poses to skills development. Plenty has happened since. Recent blog posts show that utopians and alarmists have more in common than they think. Here's some recent posts of note - and how my own thinking has changed."
digital  skills  and  training  machine  intelligence  ai  robotics  the  new  professional  it  as  a  service 
april 2017 by jonerp
Coping with H-1B limits: Distribute your talent instead - by @davidlinthicum
"Whatever you may think of the limits put on H-1B work visas for U.S. jobs, it’ll likely be the law of the land for the next four to eight years, so enterprises that use high technology need to adapt. My advice: Distribute your technology talent globally, with help from the power of cloud computing and other technologies."
cloud  computing  jobs  it  management 
april 2017 by jonerp
Why IT Projects Fail - by @louiscolumbus
"Failing to consider how data transfers can be minimized or eliminated in the planning and deployment of an integration project. The more customer-centric a project, the more the variety and depth of data transfers required for the integration to be complete. Data transfers grow exponentially and can challenge the scale of a middleware platform quickly."
featured  posts  technology  software  cloud  computing  enosix  integration  salesforce  sap  ensosix  enterprise  resource  planning  erp  it  fail 
march 2017 by jonerp
Exclusive Interview – Passing the CEO baton at ServiceNow: Slootman to Donahoe - by @derek_dupreez
"We got the chance to speak to current CEO Frank Slootman and incoming CEO John Donahoe about the future of ServiceNow's platform."
cloud  platforms  -  infrastructure  and  architecture  hcm  the  digital  future  of  work  it  service  management  machine  intelligence  ai 
march 2017 by jonerp
Evaluating tech skills needs for 2017 – analytics, security, and soft skills rule the day - by @jonerp
"Tech skills data is full of false promises and over-hyped salaries. But if you dig, you'll find important clues to emerging skills - and where enterprise projects are headed. Here's my opinionated review of 2017 tech skills projections."
analytics  planning  and  data  analysis  digital  skills  training  future  of  work  the  new  professional  it  as  a  service  user  experience 
march 2017 by jonerp
Agile development surprises – growth modest, but large enterprises buy in - by @jonerp
"Yeah, I'm an agile development fanboy. That's why I need data to keep my idealism in check. Computer Economics' new survey on agile development challenged my thinking. Insights behind the report bring clarity to agile's relevance - and explain why barriers to adoption persist."
digital  skills  and  training  frictionless  enterprise  the  new  professional  it  as  a  service 
february 2017 by jonerp
How NRF 2017 changed my thinking on retail trends – a semi-visual tour - by @jonerp
"I headed to the NRF retail extravaganza with burning questions about how retailers succeed in Amazon's shadow. Thanks to a slew of meetings and demos with startups, analysts, and assorted industry players, I got some answers. Here's a five point roundup, complete with graphics and videos."
analytics  planning  and  data  analysis  crm  customer  experience  e-commerce  retail  the  omni-channel  new  professional  it  as  a  service 
february 2017 by jonerp
Enterprise blockchain update – Acronis Notary goes live, Hyperledger gains enthusiasts - by @jonerp
"The Acumatica Summit provided the first - but likely not the last - blockchain keynote demo of the year. This one had some legs, with live product from Acronis. I spoke to the Acronis team afterwards, and shot a quick video. My chat with two Hyperledger enthusiasts adds more on why 2017 is a big year for blockchain. Not for hype, but for proving use cases at scale."
digital  skills  and  training  internet  of  things  the  new  professional  it  as  a  service  blockchain 
february 2017 by jonerp
Bootstrapping your big data training – how I grade The Great Courses’ big data analytics course
"To polish my analytics chops, I took a 24 class analytics course online. Here's my review of The Great Courses' Big Data Analytics offering - as well as some big data misconceptions highlighted by the instructor. Short version: this course works well for certain skill levels, but not others."
analytics  planning  and  data  analysis  digital  skills  training  the  new  professional  it  as  a  service 
january 2017 by jonerp
Strong year end tees up ServiceNow for 2017 expansion - by @whostu
"A strong end to 2016 bodes well for a healthy 2017 for ServiceNow as the firm sees multi-product uptake on the rise."
cloud  platforms  -  infrastructure  and  architecture  it  service  management 
january 2017 by jonerp
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