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AI and digital must put people back at the center of work – Unleash19
"As enterprises adopt AI and pursue digital transformation, people still have a central role, say speakers at this week's Unleash London event"
digital  transformation  -  frictionless  enterprise  hcm  and  the  future  of  work  machine  intelligence  ai  use  cases 
15 hours ago by jonerp
The Possibilities of AI and Machine Learning for Cybersecurity
"While the experts are ready to consider Artificial Intelligence (AI) as the future of cybersecurity, it is essential to evaluate the promises against challenges posed by AI to become a key element in the scheme of things for internet security. Let’s admit here that in spite of all the advantages, AI offers considerable security threats for cyber systems as well."
application  security  machine  learning  contributed 
15 hours ago by jonerp
Modeling humans for personalized medicine – a prescription for trouble?
"Digital Twin technology for modeling individual people, or “personalized medicine,” is a concept for simulating the whole."
healthcare  transformation  iot  robotics  and  ai  machine  intelligence 
10 days ago by jonerp
Should We Be Worried about Pricing Algorithms Colluding?
"The researchers point out that the laws in both Europe and the U.S. only bar explicit, intentional collusion — and not this intuited, no-communication collusion, “on the grounds that it is unlikely to occur among human agents and that, even if it did occur, it would be next to impossible to detect.”

But is that same leniency still appropriate in a world of automated algorithms? Their paper acknowledges that “Though no real-world evidence of autonomous algorithmic collusion has been produced so far, antitrust agencies are actively debating the problem.”
culture  machine  learning 
24 days ago by jonerp
Getting closer to guidelines on ethical AI
"AI is moving fast enough that our ethical framework is falling behind. Here's a critique of four AI characteristics, and a new way of thinking about AI ethics."
governing  identity  privacy  and  security  machine  intelligence  ai  robotics 
27 days ago by jonerp
Look past the AI hype and into the data – Qlik on winning in retail
"Retail's winners and losers are increasingly dictated by proper use of data. After the NRF event, I asked Qlik for their three big retail takeaways - and how retailers in the field are applying them. Yes, AI and IoT came up, but some of the answers surprised me."
analytics  planning  and  data  analysis  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
28 days ago by jonerp
Enterprise hits and misses – job boards face critique, and a powerful AI tool gets put on probation
"This week - job boards get called out and Amazon bails out (of NYC). Plus: An AI text generation tool so allegedly powerful, its release into the wild is delayed. Your whiffs include the early winner of the PR subject header of the year door prize."
hcm  and  the  digital  future  of  work  hits  misses  machine  intelligence  ai  talent  management 
29 days ago by jonerp
Technology for social good – stopping the poachers and saving the planet with AI, drones and sensors
"Bleeding-edge tech is being put to good use to take on some of the world's biggest conservation crises."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence  use  cases 
4 weeks ago by jonerp
How Robots are Replacing Reporters
"For example, the Guardian’s Australian edition published its first machine-generated story last week, advising readers that “This story was generated by ReporterMate, an experimental automated news reporting system.” The Washington Post uses what the Times calls “an in-house robot reporter” named Heliograf. And many robot reporters have not only been deployed in production, the Times notes, they also seem to have been deployed at scale."
machine  learning 
5 weeks ago by jonerp
How hard is it to solve the ethics in AI problem?
"Advances in deep learning techniques throw up fresh challenges in the field of ethical AI. Much work needs to be done before we get comfortable with applied AI. It won't be easy."
machine  intelligence  and  ai  ethics 
5 weeks ago by jonerp
How Machine Learning Improves Manufacturing Inspections, Product Quality & Supply Chain Visibility
"Manufacturers’ most valuable data is generated on shop floors daily, bringing with it the challenge of analyzing it to find prescriptive insights fast – and an ideal problem for machine learning to solve.

Manufacturing is the most data-prolific industry there is, generating on average 1.9 petabytes of data every year according to the McKinsey Global Insititute. Supply chains, sourcing, factory operations, and the phases of compliance and quality management generate the majority of data."
business  featured  posts  technology  software  trends  &  concepts  inspectorio  louis  columbus'  blog  machine  learning  manufacturing  mckinsey  global  institute’  product  inspections  quality 
6 weeks ago by jonerp
Enterprise hits and misses – the robotic future of work is messy, and Facebook’s brand erosion is lucrative
"This week - new data on the robotic future of work sparks debate; Facebook's earning surge baffles and befuddles. Plus: humanizing the Internet of Things and vendor-washing cloud ERP upgrades. Your whiffs include the sloppy corporate web."
digital  skills  and  training  hits  misses  iot  robotics  ai  machine  intelligence 
6 weeks ago by jonerp
AIOps: Is DevOps Ready for an Infusion of Artificial Intelligence?
"The promise of AIOps is that it can detect anomalies, predict performance problems and deviations from the baseline, suggest optimizations, correlate signals across multiple platforms for troubleshooting, do root cause analysis and even automate fixes if you’re comfortable with that."
devops  machine  learning  technology  analysis 
7 weeks ago by jonerp
Enterprise hits and misses – techlash at Davos with the digital skills gap in focus
"This week - Davos brings the techlash into focus as the WEF shares plans for closing the digital skills gap. Also: big SIs get a reckoning, and the open source enterprise debate roils on. Your whiffs include emotional support alligators."
digital  skills  and  training  hits  misses  machine  intelligence  ai 
7 weeks ago by jonerp
Infor on retail at NRF ’19 – C-level buy-in is fueling retail cloud adoption, and storefronts still count
"Next up in my NRF 2019 series - Infor speaks to the retail feedback on the show floor. Yeah, AI is hot, but customers are asking tougher questions. C-level buy in on retail change is higher - and that matters when transformation is called for."
crm  and  customer  experience  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
7 weeks ago by jonerp
Enterprise hits and misses – talking IoT and blockchain futures, while data privacy is bought and sold
"In our triumphant/petulant new year's return, hits and misses features the impact of IoT, blockchain and cleantech. Retail omni-woes are nudged off center stage by a slew of data privacy controversies. Your whiffs include an underwhelming war of the machines."
data  privacy  governing  identity  and  security  hits  misses  internet  of  things  machine  intelligence  ai 
9 weeks ago by jonerp
Mind-Reading, Self-Replicating: A Look Back at the Year’s Best AI Stories
"Nothing makes us potentially more human than the ability to learn from our mistakes. One might find something similar in machines in what’s called reinforcement learning, but as researchers over at OpenAI point out, designing the reward systems behind reinforcement learning models can become quite complicated, and may actually discourage machines from exploring possibilities beyond the tasked goal. Instead, this team proposes an open-source alternative they call Hindsight Experience Replay (HER)."
machine  learning  science 
10 weeks ago by jonerp
Humans vs. Algorithms: A Look Back at 2018
"Yet the march of technology is unmistakable, and sometimes a little ominous. China deployed facial recognition technology at checkpoints around the country. But Taylor Swift used a similar technology to spot stalkers at her concerts. And the same technique is also being used by historians to identify people in Civil War photos. It’s even being used to track and manage populations of animals — sometimes, endangered species — leading to what New York magazine described as “a growing cornucopia of animal faces loaded into databases.”
culture  machine  learning 
11 weeks ago by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
11 weeks ago by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
11 weeks ago by jonerp
The Keys to the Future of AI Democratization
"As more companies try to democratize AI on their own, they’re discovering it’s not the easiest thing to do. But companies are eager to speed up the process. In fact, according to a survey, 81 percent of IT leaders are currently investing in or plan to invest in AI, as CIOs have mandated that AI needs to be integrated into their entire technology stack.

But before businesses can get to an AI proof of concept or invest in operational AI applications, they need to have a data quality and governance strategy in place."
machine  learning  contributed 
december 2018 by jonerp
DeepMind’s New Milestones on the Road to Artificial General Intelligence
"its ultimate goal seems to be Artificial General Intelligence, or “strong AI”— the ability to perform as well as a human at a wide variety of tasks. “We’re on a scientific mission to push the boundaries of AI, developing programs that can learn to solve any complex problem without needing to be taught how."
machine  learning 
december 2018 by jonerp
Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
december 2018 by jonerp
Event Report - AWS reinvent 2018 - Push, push - AI and hardware
"On the concern side, the AWS portfolio is broader and deeper than ever before. AWS keeps staying with the Chinese menu philosophy, and it means massive choice… but staying with the analogy, when a Chinese restaurant adds a full menu every year, even the most loyal customers will have a hard time to keep an overview of the menu – and manage to repeat-order the same dishes (aka products) at the next visit (aka implementation project)"
ai  aws  bi  cloud  constellation  research  google  holger  mueller  iaas  machine  learning  nextgen  compute  platform  paas  tensorflow 
december 2018 by jonerp
Using Machine Learning To Find Employees Who Can Scale With Your Business
"Betting on solid data and personalization at scale, on the other hand, delivers real results. Real data slices through the probabilities and is the best equalizer there is at eradicating conscious and unconscious biases from hiring decisions."
business  featured  posts  technology  software  trends  &  concepts  ai  applicant  tracking  systems  artificial  intelligence  ats  eightfold  hr  machine  learning  human  resource  management 
december 2018 by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
december 2018 by jonerp
US military to tech protestors – ‘We’re at war; pick a side’
"The revolt by thousands of Google workers against working with the Pentagon is drawing fierce pushback from the military, rival companies like Amazon and Microsoft, and even some fellow workers."
iot  robotics  and  ai  machine  intelligence  security 
december 2018 by jonerp
Coupa CEO Bernshteyn – our customers can “weather the storm” of economic change
"Coupa ends calendar 2018 with strong growth and a good outlook into 2019, whatever the economy delivers."
cloud  erp  financials  and  supply  chain  machine  intelligence  ai  spend  management 
december 2018 by jonerp
Break-even in sight for Box as enterprise deals increase in size and number
"Break-even may finally be in sight for Box, but it's a case of steady growth and lowered losses for now..."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  governing  identity  privacy  security  machine  intelligence  ai  regulation 
november 2018 by jonerp
How Automated Insights uses Natural Language Generation to boost our grasp of data – in Tableau and beyond
"How do we make more sense of baffling data visualizations? And how do we expand BI to more users? Automated Insights has answers worth considering. Here's an illustrated tour of the best product demo I saw this year."
analytics  planning  and  data  analysis  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Event Report - AWS reInvent 2017 - AWS grows and grows...
"One of the emerging concerns is around Machine Learning. Expectations that AWS may announces its own neural network and compete with Google’s TensorFlow seem unlikely to happen at this point. Who would have thought that AWS would enter multiple partnerships with Seattle neighbor Microsoft on Machine Learning? The risks for AWS are tangible, if any other IaaS vendor can show faster, cheaper and better Machine Learning performance, it will create a magnetic effect on data. And with data goes load, not to mention that Machine Learning itself creates a lot of load. And load is the mother milk of IaaS vendors success."
ai  alexa  aws  cloud  constellation  research  database  holger  mueller  iaas  machine  learning  nextgen  apps  paas  reinvent 
november 2018 by jonerp
Event Report - Ceridian Insights 2018 - Ceridian is on a roll
"On the concern side, Ceridian needs to push the envelope in the direction of Machine Learning / AI in general and voice as the new UI more. Last year at the user conference the vendor showed the most impressive voice demos of all HCM vendors in 2017 – a worker talking to Alexa (?) for an understanding of their shift situation and executing a shift swap. No demo this year, the vendor citing keynote time reasons… Behind an effective Machine Learning / AI strategy is the move to public cloud, to be able to leverage cheaper compute, spare capacity, low cost storage and overall compute elasticity. And Ceridian says the Dayforce suite runs on public cloud IaaS (I think Azure) but needs to move there for good. When the whole industry is moving to IaaS, it’s time for all vendors to move there to level the field."
ai  ceridian  constellation  research  future  of  work  holger  mueller  machine  learning  nextgen  hcm  payroll  succession  management  talent  workforce 
november 2018 by jonerp
AI, meet accessibility – new potential for upping skilled employment
"The increasing potential for mixing AI and machine learning to get a significant boost to the employment pool."
diversity  future  of  work  hcm  and  the  digital  machine  intelligence  ai  talent  management 
november 2018 by jonerp
Enterprise hits and misses – Thanksgiving can’t save us from AIOps
"In this special Thanksgiving week edition of hits and misses, Jon picks the diginomica high points, the best of the enterprise web, but - no whiffs this time around. We do turkeys instead."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
november 2018 by jonerp
ServiceMax CEO eyes the opportunity of ‘Uberized’ labour markets for field service agents
"Scott Berg argues that ServiceMax could potentially become the interface between field service engineers and the companies it sells its software to. He also provides some insight into the company’s growth since being acquired by GE Digital."
analytics  planning  and  data  analysis  internet  of  things  iot  robotics  ai  machine  intelligence 
november 2018 by jonerp
Workday’s Adaptive Insights implementation – Robynne Sisco CFO in the hot seat
"Workday's CFO, Robynne Sisco talks about the company's own Adaptive Insights implementation and her aspirations for a future state Workday intelligence platform."
analytics  planning  and  data  analysis  machine  intelligence  ai 
november 2018 by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
november 2018 by jonerp
Microsoft’s Future Decoded – it’s all about AI and ethics
"CEO Satya Nadella is now pumping the trio of cloud + intelligent edge + AI pretty hard, and pumps some more in London, where the experts say AI expertise and ethical understanding is probably the best in the world."
cloud  platforms  -  infrastructure  and  architecture  data  privacy  future  of  work  iot  robotics  ai  machine  intelligence  regulation 
november 2018 by jonerp
The ‘Father of the Web’ wants a new contract to redeem his troubled child
"Saving the World Wide Web from itself - Sir Tim Berners-Lee calls for a new contract."
cloud  platforms  -  infrastructure  and  architecture  machine  intelligence  ai  regulation  social 
november 2018 by jonerp
Sage Intacct CEO Rob Reid on the state on Intacct – AI should help the CFO transform
"At Sage Intacct Advantage 2018, I heard a radical vision of Financial Leadership 3.0. So how will Sage Intacct help customers get there? How does AI factor in? And how does Sage's acquisition of Intacct look now? Robert Reid is on deck."
cloud  erp  financials  and  supply  chain  iot  robotics  ai  machine  intelligence 
october 2018 by jonerp
Jet-powering Walmart to go on the offensive – e-commerce chief Marc Lore has battleplans
"In the final part of our focus on Walmart's digital transformation, Marc Lore has some big questions to ask - and answer."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
october 2018 by jonerp
Oracle OpenWorld 2018 – Gartner, who? CEO Mark Hurd gives his technology predictions for 2025
"Hurd took to the stage this morning to deliver his keynote, during which time he poked fun at the analyst firms for being slow to recognise his predictions from 2015. Today he made some more forward looking statements that hint at Oracle’s direction."
cloud  platforms  -  infrastructure  and  architecture  iot  robotics  ai  machine  intelligence  oow18 
october 2018 by jonerp
Oracle OpenWorld 2018 – The intelligent apps equation
"Oracle will showcase some fresh capabilities that breathe new life into cloud ERP. Here is the rundown on what to expect along with commentary from ASteve Miranda who leads that endeavor. It makes for a compelling story but it will be customers who confirm."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  machine  intelligence  ai  talent  management  event  reports  oow18 
october 2018 by jonerp
Do we understand the importance of ethical technology?
"Understanding the frameworks around which ethical models are built helps contextualize the often confusing world of ethical technology. Here is my stab at a view of the landscape and what should happen next."
machine  intelligence  and  ai  robotics  ethics 
october 2018 by jonerp
Huawei Connect 2018 – the smart police are coming
"A final report from Huawei Connect in Shanghai, as the vendor pushes a vision of smart safety and security."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  iot  robotics  ai  machine  intelligence  regulation  security 
october 2018 by jonerp
Huawei Connect 2018 – the war for AI talent
"Chris Middleton reports from Shanghai on the battle for AI talent at Huawei, and in China as a whole. What are the lessons for the West?"
future  of  work  iot  robotics  and  ai  machine  intelligence  talent  management 
october 2018 by jonerp
Journeys in big data and AI across the transport networks of London & Paris
"We should take notice of the pioneering work in big data and AI done by digital innovators at public transport networks - two examples from London and Paris"
customer  service  management  frictionless  enterprise  machine  intelligence  and  ai  mobile  social  use  cases 
october 2018 by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
october 2018 by jonerp
Overcoming the AI, ML and data science skills gap – hashing it out with Vijay Vijayasankar of IBM
"If you want to provoke me, tell me there's not enough qualified data science talent. That led me to a video exchange with IBM's Vijay Vijayasankar, where he shared the ups and own of hiring data science talent."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
october 2018 by jonerp
Infor thru the stages- what’s the next phase?
"t’s been interesting to watch Infor’s transformation over the last few years. How can a company with so many product lines modernize them all, migrate users to the cloud and position these firms for a more digital future? Here’s the progress report that’s been eight years in the making."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  transformation  -  frictionless  enterprise  internet  of  things  machine  intelligence  ai  robotics 
october 2018 by jonerp
Inforum 2018 – CEO Charles Phillips on Coleman AI and the problem of enterprise productivity
"Infor announced a slew of Coleman AI news at Inforum 2018. But what does this mean to customers? Here's my review of Infor CEO Charles Phillips' keynote views, and what I learned behind the scenes."
digital  skills  and  training  hcm  the  future  of  work  iot  robotics  ai  machine  intelligence 
september 2018 by jonerp
Dreamforce 2018 – it’s all about integration, says Salesforce product chief Bret Taylor
"In an exclusive diginomica interview, Salesforce President and CPO Bret Taylor talks integration and Lightning, MuleSoft, Customer 360, Quip, Einstein Voice."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  machine  intelligence  ai  user  df18 
september 2018 by jonerp
AI, edge and security share top billing at Microsoft Ignite
"Microsoft Ignite opens this morning with a blizzard of announcements, with special focus on advances in AI, IoT and edge, tempered by security"
infrastructure  internet  of  things  machine  intelligence  and  ai  productivity  security 
september 2018 by jonerp
Microsoft soups up Dynamics 365 with AI and HoloLens add-ons
"Microsoft soups up its Dynamics 365 business applications with packaged AI for sales, service and marketing, plus HoloLens mixed reality apps"
crm  and  customer  experience  service  management  internet  of  things  machine  intelligence  ai 
september 2018 by jonerp
How AI & Machine Learning Are Redefining The War For Talent
"Of the five companies Gartner names as Cool Vendors in the field of Human Capital Management for Talent Acquisition, Eightfold is the only one achieving personalization at scale today. Attaining personalization at scale is essential if any growing business is going to succeed in attracting, acquiring and growing talent that can support their growth goals and strategies. Eightfold’s approach makes it possible to scale personalized responses to specific candidates in a company’s candidate community while defining the ideal candidate for each open position."
business  featured  posts  technology  software  trends  &  concepts  artificial  intelligence  human  capital  management  louis  columbus  machine  learning  talent  acquisition 
september 2018 by jonerp
McKinsey warns that AI will further divide the world economy into winners and losers
"The world is moving quietly, but inexorably, toward a world that will not only change the way humans live and work but also divide the world economy according to McKinsey’s latest AI report."
iot  robotics  and  ai  machine  intelligence 
september 2018 by jonerp
World Economic Forum – robots will take jobs, but upskilling will put humans ahead…if we do it properly
"robots-typing-machines

A major future of work report from the World Economic Forum puts skills investment top of the corporate and governmental agenda."
digital  skills  and  training  future  of  work  iot  robotics  ai  machine  intelligence 
september 2018 by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
september 2018 by jonerp
Google Needs To Make Machine Learning Their Growth Fuel
"Google needs new AI- and machine learning-driven businesses that have lower Total Acquisition Costs (TAC) to offset the rising acquisition costs of their ad and search businesses. CB Insights found Google is experiencing rising TAC in their core ad and search businesses. With the strategic shift to mobile, Google will see TAC escalate even further. Their greatest potential for growth is infusing greater contextual intelligence and knowledge across the entire series of companies that comprise Alphabet, shown in the graphic below."
business  featured  posts  technology  software  trends  &  concepts  cb  insights  google  ai  machine  learning  louis  columbus'  blog  patents 
september 2018 by jonerp
Meltwater pivots to let data scientists loose on the world’s biggest business dataset
"Media intelligence provider Meltwater pivots to a platform strategy with Fairhair.ai, opening its huge dataset of online business content to data scientists"
cloud  platforms  -  infrastructure  and  architecture  digital  content  marketing  machine  intelligence  ai  social 
september 2018 by jonerp
C’mon now – the customer isn’t in control. On Google, Amazon and the algorithmic plight of the super-user
"The customer is in control? That's an extravagant universal claim - and a recipe for disillusionment. In this Friday roast-and-think, I lay out the true sources of customer power and the predicament of the super-user, who has been sold some Florida swampland."
crm  and  customer  experience  service  management  machine  intelligence  ai 
september 2018 by jonerp
Enterprise hits and misses – big data falls, blockchain rises, and security trusts no one
"This week - a look at Google's big data fall from grace - an opening for blockchain, or not? Also: security's weak link, and the zero trust imperative. Ideas versus execution, data silos, and whiffs-a-plenty."
governing  identity  privacy  and  security  hits  misses  machine  intelligence  ai  blockchain 
september 2018 by jonerp
Stephen Kelly ousted as Sage CEO after dismal results and faltering transformation
"Stephen Kelly has made an abrupt exit as CEO of Sage. What's going on and what happens next. We cast the runes."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  machine  intelligence  ai 
august 2018 by jonerp
Five questions I’m chasing about retail’s digital winners and losers – a Shop.org preview
"With Shop.org 2018 right around the corner, here's five questions I'm chasing on retail's digital winners - and losers. And yeah, Alexa is in there somewhere."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
august 2018 by jonerp
Enterprise hits and misses – summer retail blowout, IBM Watson healthcare media showdown
"This week - a summer retail blowout, with an omni-channel winners and losers update. Plus: IBM Watson's healthcare forays got a media spanking, but were the right issues aired? Enterprise analytics, programming ethics - and whiffs-a-plenty."
analytics  planning  and  data  analysis  hits  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
august 2018 by jonerp
Add It Up: Data Scientists, Not Developers, Lead Machine Learning Efforts
"Developers are not the kingmakers of the fastest growing area of technology — machine learning (ML) and artificial intelligence (AI). Although TensorFlow, Sckit-Learn and Spark MLLib are popular on GitHub, they are at their core libraries used by data scientists to build models that enable machine learning and types of artificial intelligence functionality."
analysis  research  top  stories  add  it  up  machine  learning 
august 2018 by jonerp
Report analysis – AI and automation raises the stakes on IT security skills
"AI and automation will transform security, right? Not so fast. A new report indicates the problem comes back to a human skills gap. And, in my view, a culture problem. Here's my review of the data - and potential solutions."
digital  skills  and  training  governing  identity  privacy  security  machine  intelligence  ai 
august 2018 by jonerp
Plex Systems Accelerates Push Into IoT With DATTUS Acquisition
"Think about it. As consumers, we didn’t loudly voice our desire for AI or NLP. But that didn’t stop Apple from delivering Siri on an iPhone. Pretty soon Microsoft delivered Cortana on Windows 10; Google delivered Google Now; Amazon delivered Alexa and now Bixby is on your (newer) Samsung Galaxy. We see these digital technologies being absorbed into the manufacturing landscape in much the same way, as long as solution providers like Plex and DATTUS continue to innovate and push them into the mainstream."
erp  acquisition  ai  analytics  artificial  intelligence  big  data  cloud  connectivity  technologies  management  dattus  iiot  machine  learning 
august 2018 by jonerp
Enterprise hits and misses – Autonomous AI is scary, Slack buys (parts of) Atlassian
"This week - Slack screws up my hits and misses deadline by buying parts of Atlassian. Plus: why AI is both scary *and* practical. Oh, and look out for CX washing. Your whiffs include... a multi-tenant Zebra? Plus, turnabout is fair, so Den grills (and gets grilled)."
collaboration  sharing  and  digital  productivity  hits  misses  iot  robotics  ai  machine  intelligence 
july 2018 by jonerp
Cloud Next 18 – Google moves up the AI stack into enterprise apps
"Introducing contact center and recruitment solutions today, Google Cloud signals its move up the AI stack to compete in the enterprise apps space."
cloud  platforms  -  infrastructure  and  architecture  customer  service  management  machine  intelligence  ai  talent 
july 2018 by jonerp
Become an ML-savvy organization – a practical AI review with Brian Dennett of Enable.AI
"AI isn't necessarily dumb - we're just defining it wrong. That's what I took from my podcast chat with Brian Dennett of Enable AI. Here's his machine learning lessons pulled from their own projects."
crm  and  customer  experience  iot  robotics  ai  machine  intelligence 
july 2018 by jonerp
Can vendors like Workday, Salesforce ever get enough AI?
"As Salesforce buys Datorama and Workday acquires stories.bi, we ask can enterprise application vendors ever get enough AI in their product portfolios?"
As  Salesforce  buys  Datorama  and  Workday  acquires  stories.bi  we  ask  can  enterprise  application  vendors  ever  get  enough  AI  in  their  product  portfolios?analytics  planning  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  future  of  work  machine  intelligence  user 
july 2018 by jonerp
Why customer experience is so elusive, and AI is even trickier – a chat with the implausible Esteban Kolsky
"Ever wanted to corner analyst Esteban Kolsky and ask him why he's such a grouchy, err, inspiration? Well, at Salesforce Connections, I did just that. Here's a boiled down version, focusing on the elusive problems of customer experience and AI that matters."
crm  and  customer  experience  service  management  machine  intelligence  ai 
july 2018 by jonerp
Ocado CEO – here comes the next generation of robots in retail
"Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line."
digital  enterprise  in  the  real  world  e-commerce  future  of  work  iot  robotics  and  ai  machine  intelligence  retail  omni-channel 
july 2018 by jonerp
HfS FORA UK – the robots are here, get over it and move on. Next up?
"Once in a while I attend a truly stand out event HfS Fora UK was one. Content rich and in fabulous surroundings, the quality of conversation was exceptional."
future  of  work  machine  intelligence  and  ai  robotics  event  reports 
july 2018 by jonerp
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