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jonerp : product   15

How Machine Learning Improves Manufacturing Inspections, Product Quality & Supply Chain Visibility
"Manufacturers’ most valuable data is generated on shop floors daily, bringing with it the challenge of analyzing it to find prescriptive insights fast – and an ideal problem for machine learning to solve.

Manufacturing is the most data-prolific industry there is, generating on average 1.9 petabytes of data every year according to the McKinsey Global Insititute. Supply chains, sourcing, factory operations, and the phases of compliance and quality management generate the majority of data."
business  featured  posts  technology  software  trends  &  concepts  inspectorio  louis  columbus'  blog  machine  learning  manufacturing  mckinsey  global  institute’  product  inspections  quality 
11 weeks ago by jonerp
Three Tests to Assess Your Customer Centricity-Beyond Lip Service
"Customers are a rich source of information and feedback. But often, that feedback feels like a burden if your organization is prepared to embrace it. I’ve talked to many companies that are worried about customer communities, because of the concern that customers will share bad experiences."
go-to-market  advisory  board  advocacy  customer  centricity  communities  experience  cx  enterprise  persona  ideal  profile  product  strategy 
december 2018 by jonerp
Subjecting Customers to Navel-Gazing
"This navel-gazing approach is a losing approach.

Instead, look at it from the outside in. Focus first on your ideal customer profile–what matters in the product (not just the new capabilities, but everything) to them. Then identify if you need to create tailored content and communications for customers in different situations. As you introduce the new product to sales, don’t start with the product–start with the customer. Educate on the different situations, how to recognize them and how to manage them."
go-to-market  product  launch  management  sales 
november 2018 by jonerp
Leveraging Enterprise Technology Adoption (ETA) Profiles for Product Marketing
"Second, now that you know your ideal ETA groups, you can consider tailoring messaging to appeal to them. A simple example: If you find that your ideal customer profile is FID (flexible planning, IT-led, Dynamic pace of change), then you want to emphasize how your technology can help them move faster than the competition."
go-to-market  enterprise  technology  adoption  eta  profiles  messaging  product  marketing  psychographics 
november 2018 by jonerp
Products are Conversations
The right customers for you will understand your tradeoffs, validate and support your decisions, and align. They will value the experience you are creating for them, and progress in a longer term relationship, not a transaction.

Rather than see the Head of Product as the CEO of Product, the PM is put as close to the customer as possible to make decisions on their behalf, and plays the role of Information Hub to align stakeholders through effective conversations. Your stakeholders want to have these conversations, and it’s your job to make sure they happen."
featured  posts  technology  software  conversations  product  management  roadmap  slack 
september 2018 by jonerp
Can vendors like Workday, Salesforce ever get enough AI?
"As Salesforce buys Datorama and Workday acquires, we ask can enterprise application vendors ever get enough AI in their product portfolios?"
As  Salesforce  buys  Datorama  and  Workday  acquires  we  ask  can  enterprise  application  vendors  ever  get  enough  AI  in  their  product  portfolios?analytics  planning  data  analysis  cloud  erp  financials  supply  chain  crm  customer  experience  future  of  work  machine  intelligence  user 
july 2018 by jonerp
EPM, Project Orion, and the Beginner’s Mind - by @kellblog
"While as EPMers, we take great pride in our category and, at Host, in our ability to move enterprise-class EPM to the cloud, we must recognize that at some level EPM has failed to deliver against its broad vision of accountability and empowerment. To get to the bottom of this, as Clayton Christensen has often observed, you can’t just talk to your customers to understand your market, you need to understand non-consumers as well. All those Excel-only or primarily-Excel users are Christensen’s non-consumers, so we decided to talk to them. Here’s an example of what we heard."
budgeting  cpm  design  epm  fcpm  forecasting  innovation  planning  product  strategy  scpm  shoshin 
march 2018 by jonerp
Speaking of India: Five Lessons on India-Based Product Development - by @kellblog
"When I lived abroad in France for 5 years (which I’ve written a bit about, here), my team discovered a book, French or Foe, that we gave to every new expat when they arrived. The book explained many important basics of language and culture that we referred to frequently as we tried to make sense of our day-to-day experiences."
communications  india  uncategorized  offshoring  product  development  r&d  remote 
january 2018 by jonerp
The Power of (Product) Moments - by @barnes_hank
"Wow experiences are scalable when they are ingrained in the product and service design. Rather than being random acts of “wow”, they become fundamental to the delivery. Since they are designed in the product they may not be totally unexpected, but they’ll still be appreciated."
go-to-market  customer  experience  cx  design  thinking  effortless  moments  of  truth  product  service 
november 2017 by jonerp
Microsoft’s Monopoly Hangover - by @benthompson
"This is why I don’t give Ballmer too much credit for Office 365 and Azure: the products of Microsoft’s future were there, but the Windows-centric business model was constricting every part of the company to an ever-shrinking share of the overall market; Nadella’s greatest success has been taking off that straitjacket."
articles  business  models  cloud  computing  culture  differentiation  enterprise  evolution  of  ibm  incentives  making  money  microsoft  product  management 
july 2017 by jonerp
Everything I’ve learned about Lean UX: AMA with Jeff Gothelf
"Interesting. I love this concept of design debt, and I would encourage you to have that conversation with your colleagues because I think regardless of your process or your formula at work, we are incurring design debt as much as we’re incurring tech debt and other types because we have to make choices. We make choices; we make compromises because we’re trying to move forward with our projects and with our companies and products."
design  product  research 
july 2016 by jonerp
Selling Up in #SaaS. Not what it’s cracked up to be - by @sameerpatel
"Now, genius is marketing to and gaining share of voice in the C-Suite. Every single successful SaaS company has perfected this. You want the best influencers in your corner before you show up to the pitch. And you want to create that strategic headroom in your product messaging that allows your buyer to make an easy case for budget approval from her C-suite manager."
product  management  saas  and  cloud  selling  go-to-market 
june 2016 by jonerp
UX in Action: Q&A with Frank Yoo, Director of Product Design at Lyft
"As this service matures, I think the best experiences will win the day. This is a very design-driven aspiration. But looking much farther into the future, I think the interaction models might even move away from the screen and become more automated. Let’s say you need something in the future, you won’t order it, it will just show up. Maybe no buttons. No more screen-based UI as we know it. That’s the future that I imagine."
product  research 
may 2016 by jonerp
User-centered design thinking and the product lifecycle: an interview with User Defenders’ Jason Ogle
"If you (like I once did) feel like a lonely UX Ambassador and are dying to champion a user-centered design thinking philosophy in your workplace, you’ll be amazed at how effective this approach can be. It all starts with just taking a step back and looking at things differently. Discovering those unrealized needs requires intentionality."
design  product 
march 2016 by jonerp
Industry Disruptor: Tesla and the Automotive Driving Experience - by @bob_ferrari
"Is it any wonder that when news broke that Apple was working on its own secret development of an electric vehicle, that social media lit-up like fireworks and the automotive industry shuttered.
In today’s industries, change is constant and the termed clock speeds of product innovation are indeed accelerating. Supply chain teams will invariably be either on-board facilitators or unfortunate obstacles to these changes."
automotive  supply  chain  high  tech  and  consumer  electronics  manufacturing  strategies  product  lifecycle  management  service  industry  disruptors  intersection  of  matters  blog  tesla  motors 
march 2015 by jonerp

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