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Cracking down on government fraud with data analytics
"New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to capture the hundreds of billions of dollars at stake."
public  sector  insights 
october 2018 by jonerp
The AI factor in talent management: An interview with Catalyte’s Jacob Hsu and Mike Rosenbaum
"Top executives at one innovative software development firm share how they harnessed artificial intelligence to create a more diverse—and more productive—workforce."
public  sector  insights 
september 2018 by jonerp
Boosting the skills of incumbent workers: An interview with Walmart’s Kathleen McLaughlin
"Kathleen McLaughlin: I think the challenges are mostly driven by changes in technology. Certainly for a company like Walmart, we’re now a tech company as much as a retail company. So the diversity of skills required to advance in a place like Walmart and the opportunities available through many different career paths are unlike anything before."
public  sector  insights 
september 2018 by jonerp
SPOS #605 - Next Level Negotiation Skills With Chris Voss - podcast via @mitchjoel
During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School.
six  pixels  of  separation  mitch  joel  mirum  marketing  advertisement  communication  public  relation  social  media  management  & 
february 2018 by jonerp
World Economic Forum 2018 – tech coalition steps up to re-skill the world for a 4IR economy - by @whostu
"Tech industry leaders have pooled their skills and educational resources in a bid to improve prospects of workers in the 4IR economy."
digital  government  and  public  services  future  of  work  hcm  the  iot  robotics  ai  talent  management 
january 2018 by jonerp
World Economic Forum 2018 – why trust has to be valued higher than growth in the 4IR - by @whostu
"If anything is more important than trust in your corporate values heirarchy, then you're in trouble. But what is trust? Important debate at the World Economic Forum."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  government  public  services  future  of  work  iot  robotics  ai  regulation 
january 2018 by jonerp
Digital Leader – CIO Angus McCallum on the Metropolitan Police using Box to help solve crime - by @derek_dupreez
"The Metropolitan Police expects that 50,000 users will interact with the cloud collaboration platform, freeing up time for officers to tackle crime."
central  digital  government  and  public  services 
january 2018 by jonerp
MPs debate ‘hippocratic oath’ for those working with AI - by @derek_dupreez
"Jo Swinson MP and the new Minister of State for Digital, Culture, Media and Sport address the challenges regarding AI and ethics."
central  digital  government  and  public  services  iot  robotics  ai  machine  intelligence  regulation 
january 2018 by jonerp
SPOS #601 - Dan Heath On The Power Of Moments - podcast via @mitchjoel
"Why do certain experiences have specific impact on our lives? How is it that an event that took place when we were a child could be a hardwired value set that we carry with us to this day? Is it all just chance and luck (nature) or is their an opportunity for us to create moments like this (nurture)?"
six  pixels  of  separation  mitch  joel  mirum  marketing  advertisement  communication  public  relation  social  media  management  & 
january 2018 by jonerp
SPOS #600 - Smart Women In The New Economy With Magdalena Yesil - podcast by @mitchjoel
" In a situation where equal pay, harassment and more is still (sadly) the bane of our society when it comes to women. From #metoo and bro culture to today, Magdalena has more than a few thoughts on where technology is going and how important woman are (and will be) to its future and freedom."
six  pixels  of  separation  mitch  joel  mirum  marketing  advertisement  communication  public  relation  social  media  management  & 
january 2018 by jonerp
Data capitalism, digital government and the empowered subscriber - by @philww
"Is our future bright or dark in an era of data capitalism? Digital government has a pivotal role in turning citizens into tomorrow's empowered subscribers."
crm  and  customer  experience  digital  government  public  services  transformation  -  frictionless  enterprise  identity  machine  intelligence  ai 
january 2018 by jonerp
GDPR – aggression, blame-shifting and obfuscation ahead?
"SugarCRM CEO Larry Augustin welcomes GDPR, but the side-effects may be grim, he says."
crm  and  customer  experience  data  privacy  digital  content  marketing  government  public  services  open  source  regulation 
december 2017 by jonerp
Oracle hit as Wall Street’s greedy appetite for cloud cash isn’t sated - by @whostu
"Oracle handed in some strong quarterly numbers yesterday, but Wall Street sent the share price down as its appetite for cloud growth wasn't fed."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  government  public  services  hcm  the  future  of  work 
december 2017 by jonerp
Net neutrality – the fat lady hasn’t sung - by @dahowlett
"I find AT&T’s argument misleading. Along with others, and based upon experience, I argue that US citizens have little if any choice as to who can provide service. Rolling back service bundling protections exposes customers to predatory behavior by what amount to pre-existing monopolies. AT&T and others have a well-documented history of behaving in exactly that manner. The FCC chairman’s argument that the proposed changes allow for greater competition is nonsensical."
digital  government  and  public  services  infrastructure  regulation 
december 2017 by jonerp
Embrace an android – it’s not after your job after all! - by @whostu
"Hug a robot - they're not coming for your jobs after all, despite the armageddon peddlers dire predictions. A wide-ranging report on the Future of Work that deserves a lot of attention."
digital  government  and  public  services  future  of  work  iot  robotics  ai  machine  intelligence 
december 2017 by jonerp
Why the AI revolution needs its own government overseer - by @whostu
"A UK cross-political party group has produced some interesting and compelling recommendations around AI policy that could be usefully adapted at home and internationally."
analytics  planning  and  data  analysis  privacy  digital  government  public  services  future  of  work  iot  robotics  ai  machine  intelligence  regulation 
december 2017 by jonerp
Machine learning, the dark web and cybercrime – an unholy trinity
"What should we expect in the on-going arm-wrestle with cybercriminals as malware gets smart, devious and hard to find?"
digital  government  and  public  services  governing  identity  privacy  security  iot  robotics  ai  machine  intelligence 
december 2017 by jonerp
Highlighting our worst fears – shocking lack of equality and fairness in tech
"Women and people with a disability are treated particularly badly, a BCS diversity report reveals. Men need to help drive the change from the top."
digital  government  and  public  services  diversity  hcm  the  future  of  work 
december 2017 by jonerp
Armageddon by AI – declarations of Hyper War to scare Dr Strangelove - by @whostu
"In an age of AI and machine-learning, the future of war looks very different and needs some radical re-thinking of defence strategies from NATO states."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
november 2017 by jonerp
The UN takes on the Slaughterbots – very, very slowly - by @whostu
"The UN held its first Lethal Autonomous Weapons Systems group meeting last week, but there's no sign of any particular urgency to make any decisions."
digital  government  and  public  services  iot  robotics  ai  regulation 
november 2017 by jonerp
Social media giants need to up their game as US Senate grills them - by @whostu
"Twitter, Google and Facebook go in 'lawyered-up' to answer US Senate questions on Russia and the Presidential Election. The result - holding positions and obfuscation."
digital  government  and  public  services  machine  intelligence  ai  security 
november 2017 by jonerp
ServiceNow drills down on mobile, government and the compulsory AI - by @whostu
"ServiceNow has expanded from ITSM into HCM and customer service management. Government, mobile and AI are big agenda items now."
customer  service  management  digital  government  and  public  services  hcm  the  future  of  work  iot  robotics  ai  it  machine  intelligence 
october 2017 by jonerp
The rising importance of intelligent automation
"Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people."
digital  government  and  public  services  iot  robotics  ai  it  service  management  machine  intelligence  partner  zone  servicenow 
october 2017 by jonerp
A digital Brexit round-up – The state of play as negotiations in deadlock - by @derek_dupreez
"The Prime Minister is struggling to progress negotiations with Brussels, as the UK potentially heads for a ‘no deal’ Brexit. Here’s what we know so far."
central  digital  government  and  public  services 
october 2017 by jonerp
AI and automation – the real political cost
"Chris Middleton welcomes a new report revealing how each political constituency in the UK will be hit by AI, assessing the impact on jobs."
"Chris  Middleton  welcomes  a  new  report  revealing  how  each  political  constituency  in  the  UK  will  be  hit  by  AI  assessing  impact  on  jobs.  central  digital  government  and  public  services  iot  robotics  machine  intelligence 
october 2017 by jonerp
Can Google’s Project Loon and Tesla’s Solar Grid save Puerto Rico?
"Google and Tesla are stepping up to offer help where the US Federal government is slow to move. While the ideas sound good in principle, there are hurdles to overcome. The upside is that these efforts, if successful. will provide proof points for sustainable resources."
digital  government  and  public  services  technology  for  social  good 
october 2017 by jonerp
Project SnowDash – how the D.C. Department of Transportation uses Tableau for weather events #data17
"Snow is serious business for the D.C. Department of Transportation, exposing the limits of static reporting. But as MeghanMarie Fowler-Finn explained at Tableau conference, they are doing something about it - with dashboards."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  government  public  services  use  cases 
october 2017 by jonerp
How AI can serve the many, not the few
"AI will change the nature of work in the future, wiping out millions of jobs. How can we ensure that the benefits are achieved fairly?"
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
october 2017 by jonerp
72 hours to doomsday – GDPR armageddon peddling from Splunk
"Splunk’s security evangelist Matthias Maier posits some thoughts on what is important when it comes to managing GDPR in action."
data  privacy  digital  government  and  public  services  governing  identity  security  regulation 
october 2017 by jonerp
OOW17 – eliminate human labor, eliminate human error - by @whostu #OOW17
"Larry Ellison wants to eliminate human labor and in the process eliminate human error and he's going to do it at half the price that Amazon would. Oracle OpenWorld is underway!"
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  iot  robotics  ai  security 
october 2017 by jonerp
Is the US ready for election hacking 2018?  No way.
"With 2018 U.S. elections looming, the government has done little to reinforce the security of the American electoral process in the aftermath of what intelligence agencies agree was a major Russian cyber operation designed to sway the 2016 Presidential contest."
digital  government  and  public  services  identity  regulation  security 
september 2017 by jonerp
Out with the old, in with The New – outsourcing re-invented at Accenture? - by @whostu
"Taking a bet on The New was a good gamble for Accenture and has left CEO Pierre Nanterme excited, to say the least."
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  future  of  work  health  healthcare  transformation  iot  robotics  ai  outsourcing 
september 2017 by jonerp
Microsoft Ignite – use case citations support the product pitches - by @whostu
"gital government and public services
iot robotics and ai

Use case exemplars were the order of the day to support the inevitable product pitches from various Microsoft execs at Ignite 17."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  government  public  services  iot  robotics  ai 
september 2017 by jonerp
AI and the public sector – the key emerging themes - by @derek_dupreez
"The recent Think AI for Public Sector event in London highlighted a number of emerging themes as artificial intelligence becomes more ubiquitous in society."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
september 2017 by jonerp
Government IT modernization legislation finally clears U.S. Senate
"After two years of wandering in the wilderness, the Modernizing Government Technology Act has finally cleared both houses of Congress. Will it be enough to jumpstart a government movement toward newer, more secure IT?"
central  digital  government  and  public  services 
september 2017 by jonerp
Robo-pocalypse not-quite-Now
"The jobs robo-pocalypse is postponed, says YouGov. 
But is the UK’s moderate approach to robotics the right idea, or economic suicide?"
digital  government  and  public  services  future  of  work  iot  robotics  ai 
september 2017 by jonerp
Create leaders, not paperwork – how Tecnológico de Monterrey is transforming their HR team #successfactors
"When it takes a month to get a headcount, your HR systems have to change. Here's how Tecnológico de Monterrey is doing it - with SuccessFactors and a visionary approach to training."
digital  government  and  public  services  education  future  of  work  hcm  the  use  cases 
september 2017 by jonerp
Will AI become a basic human right? Marc Benioff thinks it should - by @whostu
"AI is so important to the direction of the world that it might need its own UN Special Envoy, suggests Salesforce CEO Marc Benioff."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
september 2017 by jonerp
Oracle’s cloud revenues soar for Q1 FY2018 as “self-driving database” waits in the wings - by @whostu
"Cloud revenues up 51% year-on-year, but Wall Street is cool on lower-than-expected second quarter outlook. But first, OpenWorld and self-driving databases."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  government  public  services  iot  robotics  ai 
september 2017 by jonerp
Veritone vs. Sherlock Holmes:  AI takes on law enforcement
"Big city police departments are drowning in data that creates 10,000 hours of video a week alone. That is far too much information for human beings to process and analyze. Much of it is wasted. Veritone has a solution."
digital  government  and  public  services  machine  intelligence  ai 
september 2017 by jonerp
Silicon Valley reacts furiously to end of the Dreamers Act
"The Trump administration’s decision to rescind protection for immigrants brought into the U.S. by their parents under the program for Deferred Action for Childhood Arrivals (DACA) has touched off a firestorm of criticism from technology executives in Silicon Valley."
digital  government  and  public  services  future  of  work  talent  management  policy 
september 2017 by jonerp
AI Uber alles?
"How can we ensure that robots and AI enhance human society rather than automate existing problems? The second report from The Rise of the Machines summit."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
september 2017 by jonerp
Contextualizing TechDirt’s victory in libel case - by @dahowlett
"Freedom of speech is a cornerstone for our existence. Seeing TechDirt win in its defamation case is good news."
digital  government  and  public  services  policy 
september 2017 by jonerp
Engie puts energy into hiding legacy complexity with Okta - by @derek_dupreez
"French energy supplier, Engie, began using Okta to get a single view of the company to roll out Office 365, but is now using it for broader digital plans."
digital  government  and  public  services  identity  use  cases 
september 2017 by jonerp
Elon Musk v the killer robots – less rhetoric, more reason please - by @whostu
"Here come the killer robots - again. Elon Musk is back in Prophet of Doom mode, this time joined by 115 others. Is it time for a more considered debate than Terminator headlines?"
digital  government  and  public  services  iot  robotics  ai 
august 2017 by jonerp
Australia’s opposition party calls for inquiry into government’s “digital wreckage” - by @derek_dupreez
"The Labor Party claims that the Coalition Government has doubled its digital spend to $10 billion, but is continuing to see failure after failure."
central  digital  government  and  public  services 
august 2017 by jonerp
Technology for social good: Mastercard
"Cath Everett speaks to Mastercard about how its digital voucher platform is helping distribute humanitarian aid more efficiently."
digital  government  and  public  services  third  sector  non-profits  use  cases 
august 2017 by jonerp
Will Trump settle for a high-tech SMART Wall? Congress is hoping so.
"Donald Trump wants to build a physical wall across the U.S. border with Mexico. Congress doesn’t want to spend the money. Will the President shut down the government to get what he wants or go for a SMART Wall? Place your bets."
central  digital  government  and  public  services 
august 2017 by jonerp
Is the FUD factor fading? Genpact CEO reckons decision-makers are more upbeat - by @whostu
"Brexit, Trump, terrorism - are decision-makers getting their heads around the turbulence in the world over the past year or so?"
digital  government  and  public  services  iot  robotics  ai  outsourcing 
august 2017 by jonerp
Calling Doctor Robot – a ten point prescription for AI-enabled social care
"What obstacles need to be overcome for robots to work in health and social care before Doctor Robot can see you now?"
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
august 2017 by jonerp
Can Facebook and Harvard save U.S. elections with Defending Digital Democracy?
"Harvard has launched a major new project called “Defending Digital Democracy” designed to overcome election hacking and protect the U.S. democratic process. Is it enough to make up for Executive Office skepticism and inaction?"
digital  government  and  public  services  governing  identity  privacy  security 
july 2017 by jonerp
Amazon profits plummet on soaring expenses, but AWS is winning customers - by @whostu
"You gotta invest to expand. A mantra that finds favour at Amazon, but less so it seems with Wall Street..."
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  retail  e-commerce  the  omni-channel 
july 2017 by jonerp
Move over millennials. How to attract Generation Z talent to the tech industry
"How to inspire young people to pursue an IT career, and the best routes in. Focus on creativity, diversity and the impact you can make on society."
digital  government  and  public  services  diversity  future  of  work  hcm  the  talent  management 
july 2017 by jonerp
Are policy makers the best people to build citizen trust around AI? - by @whostu
""What do we know now about what drives or harms public trust in the digital age?" Ethical AI questions from UK Minister of State for Digital Matt Hancock."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
july 2017 by jonerp
The robots are coming to kill us – and Elon Musk wants US Governors to stop them - by @whostu
"Killer robots are coming to your streets! Or so Elon Musk thinks - and he wants regulation now to fend them off."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
july 2017 by jonerp
Your Sunday mind bender. The future workforce and the Zebra economy - by @dahowlett
"We need a more level headed discussion about the future of work in the context of relentless digital transformation and the application of advanced technologies for predicting required workforce levels."
digital  government  and  public  services  future  of  work 
july 2017 by jonerp
Four pointers on managing a hybrid IT environment
"If an organization has four cloud deployments, “You should not feel that you need to log into all four different clouds,” Balcha said, so single sign-on is necessary. The less complexity exposed to users, the better. “The single pane of glass should hide all the details and provide you one simple interface.”
cloud  management  hybrid  it  multi-cloud  private  public 
july 2017 by jonerp
Is robotics the key to repairing societal infrastructure?
"If a country's national infrastructure is in disrepair - and most of them are - then could the robot revolution be the answer?"
digital  government  and  public  services  iot  robotics  ai 
july 2017 by jonerp
Microsoft turns up the AI heat on tech, ethics and saving Planet Earth - by @whostu
"Microsof is upping its AI game with a new research lab and a drive to pursue a wider societal mission."
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
july 2017 by jonerp
Huddle doubles down on document collaboration for enterprise - by @philww
"After a change of CEO to reset its growth trajectory, Huddle doubles down on helping government and large enterprise master complex document collaboration."
collaboration  sharing  and  digital  productivity  government  public  services  professional 
july 2017 by jonerp
Why the tech industry should lobby for a robot tax - by @philww
"The tech industry should lobby for a robot tax to redistribute rising profits of automation back to society, not leave its fate in the hands of politicians."
digital  government  and  public  services  transformation  -  frictionless  enterprise  future  of  work  iot  robotics  ai 
july 2017 by jonerp
Navigating the AI ethical minefield without getting blown up
"AI is a trillion-dollar boom and an ethical minefield. What are the core challenges, and how should we tackle them?"
digital  government  and  public  services  iot  robotics  ai  machine  intelligence 
july 2017 by jonerp
AWS public sector chief – ‘Procurement bigger barrier to cloud adoption than security’
"Teresa Carlson also says that AWS wants to be seen as a local player that caters to local needs, rather than a US technology giant."
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  g-cloud  the  marketplace 
july 2017 by jonerp
Don’t add needlessly to the AI hype – Reform Group
"Public sector experts need to do a better job at communicating the ‘art of the possible’ when it comes to AI, says policy commentator Eleonora Harwich."
digital  government  and  public  services 
july 2017 by jonerp
Can Michael Bloomberg save American cities with data at the core?
"Michael Bloomberg is giving $200 million to provide new tools that allow city mayors to innovate, solve problems, and work together to move the needle on the issues he believes matter most to citizens and America's future."
digital  government  and  public  services 
june 2017 by jonerp
The IoT-enabled police officer – building a digital law enforcement future
"The IoT should be about more than intelligent toothbrushes and self-ordering fridges. Police forces worldwide could benefit from IoT tech potential."
digital  government  and  public  services  iot  robotics  ai  regulation  security 
june 2017 by jonerp
Accenture passes 50% in its shift to ‘The New’ - by @whostu
"Accenture is now 50% transitioned to The New of cloud and digital services. But the Trump administration's failure to deliver on public sector reform is taking a toll."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  devops  nosql  the  open  source  stack  digital  content  marketing  government  public  services  iot  robotics  ai  outsourcing 
june 2017 by jonerp
Oracle hits record $200 billion market value as cloud revenues soar - by @whostu
"Some sabre-rattling at Salesforce and a strong use case in AT&T - Oracle's cloud fortunes impress Wall Street."
cloud  platforms  -  infrastructure  and  architecture  crm  customer  experience  digital  government  public  services 
june 2017 by jonerp
New York City Mayor unveils plans to invest in tech jobs to improve wage inequality - by @derek_dupreez
"Mayor Bill de Blasio wants to combat economic inequality in New York and grow the middle class by investing in industries with high wages and job potential."
digital  government  and  public  services  local 
june 2017 by jonerp
Theresa May criticised for blaming London’s terror attack on the Internet - by @derek_dupreez
"Prime Minister Theresa May has said that the Internet allows those with extreme views a “safe space” to feed and breed their ideology."
data  privacy  digital  government  and  public  services  governing  identity  security 
june 2017 by jonerp
Tech v Trump – America First, Planet Earth…not so much - by @whostu
"President Trump has pulled the US from the Paris Accord on climate change. It's incumbent on tech leaders to step up to the mark and take a stand on this appalling decision."
digital  government  and  public  services 
june 2017 by jonerp
Deloitte – Smart cities investment requires some “creative thinking” - by @derek_dupreez
"A report released this week by Deloitte suggests US cities need major modernisation programmes, but funding and financing smart cities needs new models."
digital  government  and  public  services  local 
june 2017 by jonerp
A tale of two HPs – HP Inc progress report - by @whostu
"HPI is clearly benefiting from its independence and ability to ‘stick to the knitting’ of its core businesses, even though there are issues that need addressing."
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  mobile 
june 2017 by jonerp
A tale of two HPs – HP Enterprise progress report - by @whostu
"It's 18 months since HP spit in two. In the first of two reports, a progress report on the HP Enterprise company finds restructuring and transformation work still to do."
cloud  platforms  -  infrastructure  and  architecture  digital  government  public  services  internet  of  things  outsourcing 
june 2017 by jonerp
The FCC plan to kill net neutrality
"Abolishing the Obama-era net neutrality rules is a priority for the Federal Communications Commission and this time public opinion may not be enough to turn the tide."
digital  government  and  public  services  governing  identity  privacy  security  infrastructure  regulation 
may 2017 by jonerp
Purpose and responsibility – a response to @pfersht's job elimination rant - by @dahowlett
"Job elimination is bubbling up as a worrying topic. The technology industry has a big part to play but to do so, it has to invest and reset. Here are some examples."
digital  government  and  public  services  skills  training  education 
may 2017 by jonerp
Salesforce, according to Marc Benioff - by @whostu
"After turning in another stellar quarter, Salesforce CEO Marc Benioff on the highlights - in his own words."
crm  and  customer  experience  digital  government  public  services  iot  robotics  ai 
may 2017 by jonerp
Who Let the Bug Out? Is the NSA Responsible for “WannaCry?”
"Do American spy agencies have a responsibility to tell software manufacturers about dangerous potential exploits they may find in their products?"
digital  government  and  public  services  security 
may 2017 by jonerp
Will Trump’s cyber-security Executive Order work?
"It's been a busy week for President Trump, what with sacking the FBI Director, hosting a Russian government photo opp in the Oval Office, as as personally inventing a business phrase that dates back to the Great Depression. But there's still time for another Executive Order, this time around cyber-security."
digital  government  and  public  services  security 
may 2017 by jonerp
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