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jonerp : servicenow   4

ServiceNow-Box integration brings together two enterprise cloud stalwarts
"It used to be a one-vendor, stack-driven world in the enterprise. Today, the cloud has changed that and best of breed and interoperability are the watchwords of the day. Two enterprise cloud stalwarts have announced a new integration that brings Box content directly into ServiceNow."
cloud  enterprise  tc  box  integrations  servicenow 
august 2018 by jonerp
ServiceNow Q1 2018: Winning the Upsell
"From Q4 of last year to this past quarter, ServiceNow’s renewal rate raised from an already staggering 97% to 98%. When you couple that with increased pricing, additional solutions, and stickiness to your organization, it only becomes more important to leverage their expansion during your negotiation."
contract  negotiations  servicenow  financials  salesforce  workday 
may 2018 by jonerp
SaaS Matters: Key Caveats for SaaS Contracting
"In these cases, enterprises should challenge their various SaaS vendors to include the ability to scale up and down as needed during the term of the Cloud subscription agreements. That means, as usage decreases, SaaS vendors should provide the customer the ability to reduce the commitment to align with actual need at that point in the term, with a corresponding reduction of the fees or a credit towards future usage."
cloud  contract  negotiations  uncategorized  agreements  microsoft  on-premise  oracle  saas  salesforce  sap  servicenow  workday 
april 2018 by jonerp
The rising importance of intelligent automation
"Philip van der Wilt, EMEA VP and GM, ServiceNow, explains that the future isn't a binary human or robot world, it will be a fusion between robots and people."
digital  government  and  public  services  iot  robotics  ai  it  service  management  machine  intelligence  partner  zone  servicenow 
october 2017 by jonerp

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