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Change as a discipline – how Accumold excels at data-driven manufacturing with IQMS
"Transformation is perceived as a huge project that pushes against cultural norms. But for micro molding pioneer Accumold, change has always been a constant. Here's how they've harnessed data to fuel their growth - and how they were in on IoT before the buzzword existed."
digital  enterprise  in  the  real  world  transformation  -  frictionless  internet  of  things  use  cases  manufacturing 
16 hours ago by jonerp
Want to build more revenue in manufacturing? Real-time monitoring is the key
"Manufacturers face global competition and pricing pressures in 2019. But some are thriving. How are they pulling it off? Louis Columbus of IQMS reveals customer views on the impact of real-time monitoring."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iqms  partner  zone  manufacturing 
yesterday by jonerp
Enterprise hits and misses – IoT security gets blockchained, and open source gets blogchained
"This week, the problem of IoT security gets open sourced as we track blog chains and blockchains for insights. Retail's big show gets a diginomica dissection, and whiffs are off to a good start with indestructable snowmen and ill-fated trials by combat."
cloud  erp  financials  and  supply  chain  hits  misses  open  source  retail  e-commerce  the  omni-channel 
3 days ago by jonerp
NRF to retailers, and Wall Street – we need better metrics to assess retail health
"Amidst all the next-gen tech at NRF's Big Show 2019, a different and vitally important debate ensued: are retailers even measuring the right things? Here's what I learned about NRF's push to broach a dialogue on new retail metrics."
analytics  planning  and  data  analysis  crm  customer  experience  retail  e-commerce  the  omni-channel 
5 days ago by jonerp
Infor CEO Charles Phillips on the $1.5bn that sets up a massive tech IPO
"Infor CEO Charles Phlllips gives us the lowdown on the $1.5 billion investment that primes the enterprise software giant for a massive tech IPO"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  hcm  the  digital  future  of  work 
5 days ago by jonerp
NRF 2019 – All retailers are in the data business now; Chick-fil-A shows why.
"The big lesson from NRF 2019 is that you're not winning in retail without tackling your data problem - and turning it into an asset. Here's an illustrated view of how Chick-fil-A approached this problem, and how modern data analytics, in this case Tableau, fits in."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
6 days ago by jonerp
Retail’s Black Thursday – digital laggards Debenhams and M&S spread New Year’s gloom
"UK retail institutions Debenhams and Marks and Spencer updated on their Christmas performance - and it wasn't a pretty picture"
e-commerce  retail  and  the  omni-channel 
10 days ago by jonerp
Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
"82% of enterprises are prioritizing analytics and BI applications and platforms as part of their budgets for new technologies and cloud-based services. 78% of enterprises are prioritizing advanced analytics, and 76% data preparation. 54% say AI, machine learning and Natural Language Processing (NLP) are also a high investment priority. The following graphic ranks enterprises’ investment priorities for acquiring or subscribing to new technologies and cloud-based services by analytics and BI initiatives or strategies. Please click on the graphic to expand for easier reading."
business  featured  posts  technology  software  trends  &  concepts  analytics  bi  and  in  the  age  of  ai  big  data  intelligence  cloud  computing  lake  louis  columbus'  blog 
17 days ago by jonerp
2019 productivity gut check – don’t let metrics squeeze your value
"We've pushed away from the holiday table and we're dialing into our 2019 kick off calls in 3, 2, 1. But before the inbox exacts its revenge, here's a different take on productivity."
collaboration  sharing  and  digital  productivity  skills  training  social  the  new  professional  it  as  a  service 
19 days ago by jonerp
HMV falls, Sears gets a glimmer of hope – retail 2019 off to a busy start
"The UK's HMV faces its second collapse, while Sears might - maybe - rise from the ashes."
e-commerce  retail  and  the  omni-channel 
19 days ago by jonerp
The Year That Was – the Stuart version
"A tough year for some in the retail sector, but progress on the omni-channel journey for others."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
22 days ago by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
22 days ago by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
23 days ago by jonerp
Preparing millennials for the age of automation
"Overall, about 30% of the time spent in most occupations could be technically automated-but in only about 5% of occupations are nearly all activities automatable, writes Anu Madgavkar in Live Mint."
mgi  in  the  news 
24 days ago by jonerp
How Tilray is pushing to scale with the cannabis market – and Acumatica SaaS ERP
"Puns aside, nothing is growing like the cannabis market. This week, I got the update from Tilray's Cuba Flowers on the heels of their IPO. Flowers is facing a whole new scale. He also has new expectations for Acumatica's cloud ERP - it's an integration game now."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
4 weeks ago by jonerp
Tech powers The Bike Project’s work in helping refugees navigate new lives
"The London-based charity is using CRM and an SMS alerting system in its work of reconditioning second-hand bicycles and donating them to new arrivals to the UK capital."
crm  and  customer  experience  digital  enterprise  in  the  real  world  social 
5 weeks ago by jonerp
Is AI an asset to hiring, or will it bring us down a sinkhole of algorithmic bias?
"In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus."
analytics  planning  and  data  analysis  diversity  hcm  the  digital  future  of  work  machine  intelligence  ai  robotics  talent  management 
5 weeks ago by jonerp
ThoughtSpot users advice on analytics – ‘Jump in, make mistakes, keep talking’
"A session at a recent ThoughtSpot conference give some users space to talk about their experiences in adding analytics to their business management armoury."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
6 weeks ago by jonerp
Enterprise hits and misses – Marriott stinks, Quora is questionable, and the omni-channel is elusive
"This week: As the holiday season rolls on, retailers's omni-channel woes persist. Plus: I blow a couple gaskets rounding up advice after the Marriott and Quora breaches. Then, there is an AI article whiff to reckon with."
hits  and  misses  retail  e-commerce  the  omni-channel  security 
6 weeks ago by jonerp
Hudson’s Bay – claiming retail uniqueness, but still struggling with omni-channel 101
"Hudson's Bay is a retailer that's still struggling to get to the foothills of omni-channel retail basics."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
6 weeks ago by jonerp
Digital transformation is for life, not just for go-live
"The full force of digital transformation takes most enterprises by surprise and adjusting to continuous, ongoing change is one of the first requirements."
cloud  erp  financials  and  supply  chain  digital  transformation  -  frictionless  enterprise  hcm  the  future  of  work  it  service  management 
7 weeks ago by jonerp
Workday CEO Bhusri is keeping calm and carrying on in the ‘new normal’
"Another strong quarter for Workday in a 'new normal' of political volatility."
cloud  platforms  -  infrastructure  and  architecture  financial  services  fintech  hcm  the  digital  future  of  work 
7 weeks ago by jonerp
Exclusive – SAP on the future of SAP payroll, including cloud payroll
"My slow-cooked piece on the future of SAP payroll - including cloud payroll - is finally ready. Here's the view from SAP's Daniela Lange, and my analysis. This is a deep read, so grab your hot beverage first."
cloud  platforms  -  infrastructure  and  architecture  hcm  the  digital  future  of  work  hr  admin  payroll 
7 weeks ago by jonerp
How Slack enables frictionless teamwork at digital bank Monzo
"How collaboration platform Slack supports the entire business in cross-functional. frictionless teamwork at fast-growing digital bank Monzo."
collaboration  sharing  and  digital  productivity  financial  services  fintech  frictionless  enterprise  hcm  the  future  of  work  use  cases 
8 weeks ago by jonerp
AI, meet accessibility – new potential for upping skilled employment
"The increasing potential for mixing AI and machine learning to get a significant boost to the employment pool."
diversity  future  of  work  hcm  and  the  digital  machine  intelligence  ai  talent  management 
8 weeks ago by jonerp
Enterprise hits and misses – Thanksgiving can’t save us from AIOps
"In this special Thanksgiving week edition of hits and misses, Jon picks the diginomica high points, the best of the enterprise web, but - no whiffs this time around. We do turkeys instead."
hits  and  misses  machine  intelligence  ai  retail  e-commerce  the  omni-channel 
8 weeks ago by jonerp
AIOps – hype aside, ML-infused analytics tackles problems in heterogeneous systems and applications
"AIOps is a thing - apparently - but don't let the marketing hype machine turn you off completely. There's plenty of business value to be generated from the judicious combination of current technologies used for optimizing IT operations."
devops  nosql  and  the  open  source  stack  infrastructure 
8 weeks ago by jonerp
Two decades of online doesn’t guarantee the necessary omni-channel balance for Nordstrom
"Nordstrom reckons that two decades of online presence is validation of its digital investment and progress, but the omni-channel alignment is still elusive. "
analytics  planning  and  data  analysis  crm  customer  experience  digital  content  marketing  retail  e-commerce  the  omni-channel  social 
9 weeks ago by jonerp
Enterprise hits and misses – Black Friday looms, SAP splurges on Qualtrics as CX heats up
"In his latest travel-streamlined, road-punchy version of hits and misses, Jon picks the highlights from the week’s biggest shows, his best-of picks from the enterprise web, and, as always – your weekly whiffs. SAP's acquisition of Qualtrics gets special attention."
crm  and  customer  experience  hits  misses  retail  e-commerce  the  omni-channel 
9 weeks ago by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
9 weeks ago by jonerp
Reflections on HR Tech Las Vegas 2018
"In the spirit of better late than sorry, Brian offers up his belated summary of almost two dozen HR products to cross his gaze as well as some of the bigger, macro themes at play."
hcm  and  the  digital  future  of  work  event  reports 
9 weeks ago by jonerp
Workday’s Bhusri on indirect access, AWS, happy customers and next gen finance
"Workday is evolving but founding principles remain intact. Key among those is the notion of hap[py employees and happy customers. We speak with Aneel Bhusri about this and other topics."
cloud  erp  financials  and  supply  chain  hcm  the  digital  future  of  work  event  reports 
9 weeks ago by jonerp
Cloud Native Challenges and Opportunities with Continuous Delivery
"They focused too much on developers. They chose a model that would release every two weeks, however they didn’t make changes to the operations model. They didn’t change their release engineering process. Ops teams that were used to changes twice a year, we’re now being told they had to ship software every two weeks. That’s a pretty radical change in process and philosophy."
ci  cd  cloud  native  technology  interviews  the  new  stack  makers  video 
9 weeks ago by jonerp
How Plex disrupted the analyst day – via a shop floor tour with customer Coastal Automotive
"Analysts are spending the day with Plex Systems again - what could happen? Nothing predictable, thank goodness. On deck: a revealing shop floor tour with Plex customer Coastal Automotive. Here's my illustrated review."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
10 weeks ago by jonerp
Could the new kingmakers turn us into puppets?
"Developers as the new kingmakers is now an established meme. But they should not be the arbiters of what is ethical programming. That debate has to be much wider."
devops  nosql  and  the  open  source  stack  digital  transformation  -  frictionless  enterprise  governing  identity  privacy  security  ethics 
10 weeks ago by jonerp
Parkinson’s UK takes battle for a cure to the cloud with Snowflake Computing
"Director of Digital Transformation Julie Dodd believes that a joined-up data approach could hold the key to tackling the neurodegenerative illness once and for all."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work  productivity 
10 weeks ago by jonerp
Enterprise hits and misses – tech leaders weigh in on AI and IoT, but can AI save us from ourselves?
"In this “ducks over schmucks" version of hits and misses, Jon picks the highlights from the week’s biggest shows, his best-of picks from the enterprise web, and, as always – your weekly whiffs."
cloud  platforms  -  infrastructure  and  architecture  hits  misses  retail  e-commerce  the  omni-channel 
10 weeks ago by jonerp
New Relic’s Lew Cirne and the art of knowing your place
"Knowing where your company is addressing needs is a recipe for success."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world 
10 weeks ago by jonerp
Inside the surprising Workplace by Facebook – what I learned from Workplace product leaders
"Workplace by Facebook has added complications to my already complicated relationship with Facebook. But Facebook's Simon Cross believes that Workplace can make a difference, by fueling the culture that good teams emerge from."
collaboration  sharing  and  digital  productivity  crm  customer  experience  hcm  the  future  of  work  social 
10 weeks ago by jonerp
Red Hat-IBM Acquisition: Clash of Cultures or Best of Both Worlds?
"“It really depends on how IBM handles this acquisition to reassure these employees, otherwise they are going to have a huge issue retaining talent over time,” said Aniszczyk."
technology  analysis  open  source  the  new  stack  analysts 
10 weeks ago by jonerp
How Talend mobilizes the data behind Domino’s digital deliveries
"Domino's has proven that the pizza business is absolutely a digital business. But what does that look like on the back end? Here's an inside view of Domino's data platform - and how Talend powers it."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
10 weeks ago by jonerp
How Adore Me stepped off the BI rollercoaster and brought self-service analytics to business users
"Self-service analytics sounds cool - so does achieving high levels of user adoption. But there's always more to the story. At Looker JOIN 2018, BI developer Diana Streche gave me an unflinching look at their analytics journey with Looker - and how she herself had to change."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  frictionless  use  cases 
11 weeks ago by jonerp
Former Coca-Cola CIO reveals the recipe for AWS transformation
"Former Coca-Cola CIO Miriam McLemore tells AWS audience how process and culture change were key elements of its cloud transformation."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  transformation  frictionless 
11 weeks ago by jonerp
Thomas Otter on owning your HR tech strategy – are you a sunflower or a daisy?
"Former HCM tech product manager and Gartner analyst Thomas Otter on owning your HR tech strategy, SaaS, integration, data sovereignty, AI, DIY - and botany"
cloud  platforms  -  infrastructure  and  architecture  data  privacy  hcm  the  digital  future  of  work  regulation 
11 weeks ago by jonerp
What IBM’s Purchase of Red Hat Will Mean for Open Source
"Our regular host, TNS editor Libby Clark is out this week, so Alex Williams, founder and editor in chief at The New Stack hosted this episode, with the assistance of TNS managing editor Joab Jackson."
cloud  native  open  source  podcasts  the  new  stack  context 
11 weeks ago by jonerp
The New York Times – far from ‘failing’ as a Subscription Economy exemplar
"Donald Trump reckons it should be called "the failing New York Times", but in reality it's a digital transformation success story. "
collaboration  sharing  and  digital  productivity  content  marketing  enterprise  in  the  real  world  social 
11 weeks ago by jonerp
Enterprise hits and misses – Oracle OpenWorld blowout coverage as event season hits its final push
"In the latest “Jon feels the road burn” version of hits and misses, he picks the highlights from the week’s biggest shows, the best of the enterprise web, and, as always – your weekly whiffs."
hits  and  misses  professional  services  retail  e-commerce  the  omni-channel  new  it  as  a  service 
12 weeks ago by jonerp
SAP TechEd 2018 – focusing on cloud complexity, ABAP, APIs and events
"There's a bright world ahead for SAP developers. How is this manifesting itself and what are the challenges?"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  devops  nosql  the  open  source  stack  event  reports 
12 weeks ago by jonerp
Oracle OpenWorld 2018 – Be selfish, be a role model and take affirmative action: How to be an inclusive leader
"Delegates at Oracle’s annual event in San Francisco this week discuss how to foster a diverse and inclusive work environment."
diversity  future  of  work  hcm  and  the  digital  oow18 
12 weeks ago by jonerp
Sage Intacct Advantage 2018 – customers speak to the results of financial transformation
"I'm always pushing vendors for customer use cases to validate their next-gen aspirations. Sage Intacct Advantage 2018 brought a welcome twist: a series of customer presentations backed up by financial transformation proof points."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  enterprise  in  the  real  world 
12 weeks ago by jonerp
Jet-powering Walmart to go on the offensive – e-commerce chief Marc Lore has battleplans
"In the final part of our focus on Walmart's digital transformation, Marc Lore has some big questions to ask - and answer."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
october 2018 by jonerp
How Nationwide Insurance uses Tableau to drive its data-driven ambitions
"Becoming data-driven is a worthy ambition. But that doesn't mean it's easy. At Tableau Conference 2018, Michael Warling of Nationwide Insurance told me about their progress - and how a decentralized approach to Tableau fits in."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  use  cases 
october 2018 by jonerp
Building on the SAP Cloud Platform – SuccessFactors partner EIR shows how its done with compensation analytics
"Next-gen partners are often the missing piece in the SaaS value proposition. With SAP TechEd Barcelona kicking in, here's a winning example of extending SuccessFactors on the SAP Cloud Platform, with partner EIR."
cloud  platforms  -  infrastructure  and  architecture  hcm  the  digital  future  of  work  hr  admin  payroll 
october 2018 by jonerp
Enterprise hits and misses – Sears goes on layaway and chatbots file lawsuits
In this streamlined, “Jon feels the road burn” version of hits and misses, he picks the event coverage that matters, the best of the enterprise web, and, as always – your weekly whiffs."
best  of  crm  and  customer  experience  retail  e-commerce  the  omni-channel 
october 2018 by jonerp
‘Where America Shops’ isn’t Sears – US retail’s biggest omni-channel casualty to date
"Sears used to boast that it was "Where America Shops", but these days that's Walmart, Target and Amazon..."
e-commerce  retail  and  the  omni-channel 
october 2018 by jonerp
DSAG and SAP on more or less the same page? Tell me it ain’t so.
"A DSAG survey provides illuminating insights into how well aligned SAP is to its customers. It's not all smooth sailing but there are important areas of agreement that hold bright promise for the future. "
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  devops  nosql  the  open  source  stack 
october 2018 by jonerp
Bank of America CEO – digital-only is not the way to go in banking
"Bank of America is investing in a combination of digital innovation, platform consolidation and branch expansion. "
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech 
october 2018 by jonerp
How Heroku built its self-service analytics future on the Looker platform
"In 2013, Heroku gave Michael Schiff a job offer he couldn't refuse. But could he build the kind of analytics platform today's business users would embrace - and avoid BI bottlenecks? At Looker JOIN 2018, Schiff shared his story."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
october 2018 by jonerp
Inforum 2018 exclusive – the state of Infor’s SaaSy reinvention with CFO Kevin Samuelson
"As Inforum 2018 came to a close, I had the chance to press Infor CFO Kevin Samuelson on how Infor is doing SaaS differently - and what their market challenges are. Samuelson is the ideal person to ask: he's an old school Infor guy who's been a key player in Infor's modernization story."
cloud  erp  financials  and  supply  chain  hcm  the  digital  future  of  work 
october 2018 by jonerp
Google’s arrogance on display: burying the lede about its Google+ vulnerability and shutdown
"Google announced it would shut down its social network Google+ yesterday after revealing that it had given outside developers access to private data. At least that’s how the media is describing it. Google’s own statement just buries the news amid a whole bunch of other announcements, like a radioactive pellet"
bullshitties  corporate  bury  the  lede  google  press  releases  tech  company  arrogance 
october 2018 by jonerp
Costco’s dilemma – e-commerce is the future, but the business model is about the warehouses
"Costco piles them high, sells them on out of huge warehouses. Trouble is, so does Amazon..."
e-commerce  retail  and  the  omni-channel 
october 2018 by jonerp
Salesforce’s Chief Equality Officer asks – “Which side of history do you want to be on?”
"Tony Prophet was appointed Salesforce’s Chief Equality Officer back in 2016. The company is leading the way on diversity and equality issues. We sit down with Prophet to understand why this matters for business."
diversity  hcm  and  the  digital  future  of  work  df18 
october 2018 by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
october 2018 by jonerp
SAP TechEd day one, burning questions edition – beaming up serverless ERP and the ABAP PaaS
"SAP TechEd day one featured news announcements that implied a more open SAP. Serverless ERP, ABAP on the SAP Cloud Platform - we're a long way from NetWeaver. But big questions remain. Here's my illustrated day one review."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  iot  robotics  ai  serverless 
october 2018 by jonerp
When Security Researchers Pose as Cybercrooks, Who Can Tell the Difference?
"Last week, I was on a train from New York to Washington, D.C. when I received a phone call from Vinny Troia, a security researcher who runs a startup in Missouri called NightLion Security. Troia had discovered that All American Entertainment, a speaker bureau which represents a number of celebrities who also can be hired to do public speaking, had exposed thousands of speaking contracts via an unsecured Amazon cloud instance."
a  little  sunshine  data  breaches  ne'er-do-well  news  the  coming  storm  all  american  entertainment  angellist  apollo  arnie  exactis  facebook  kickass  linkedin 
october 2018 by jonerp
Inforum 2018 – Flint Hills Resources shares how to pull off a rapid CloudSuite Financials implementation
"Contrary to some marketing messages you might see, SaaS ERP implementations are not easy. At Inforum 2018, I attended a presentation from a CloudSuite Financials customer that showed how they pulled off a go-live in ten months. The lessons are instructive."
"cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
october 2018 by jonerp
Voice Phishing Scams Are Getting More Clever
"Most of us have been trained to be wary of clicking on links and attachments that arrive in emails unexpected, but it’s easy to forget scam artists are constantly dreaming up innovations that put a new shine on old-fashioned telephone-based phishing scams. Think you’re too smart to fall for one? Think again: Even technology experts are getting taken in by some of the more recent schemes (or very nearly)."
a  little  sunshine  latest  warnings  the  coming  storm  cabel  sasser  caller  id  spoofing  matt  haughey  metafilter  panic  inc.  phone  phishing  slack  vishing 
october 2018 by jonerp
Dreamforce 2018 – ditch happy hour and play hardball
"Four leading women in tech share their tips for achieving gender equality."
diversity  future  of  work  hcm  and  the  digital  df18 
september 2018 by jonerp
Dreamforce 2018 – Keith Block on integration, innovation and life as a co-CEO
"As Dreamforce begins to wind down, I had the chance to sit down to chew the fat with co-CEO Keith Block on a variety of Salesforce-related topics."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  financial  services  fintech  hcm  the  future  of  work  iot  robotics  ai  retail  e-commerce  omni-channel  df18 
september 2018 by jonerp
Inforum 2018 – CEO Charles Phillips on Coleman AI and the problem of enterprise productivity
"Infor announced a slew of Coleman AI news at Inforum 2018. But what does this mean to customers? Here's my review of Infor CEO Charles Phillips' keynote views, and what I learned behind the scenes."
digital  skills  and  training  hcm  the  future  of  work  iot  robotics  ai  machine  intelligence 
september 2018 by jonerp
Dreamforce 2018 – Salesforce shopper data revealed
"Dreamforce is set for liftoff - but what does that mean for retailers? Is personalization starting to have an ROI impact? And how do you find your retail tribe and content at this show? Salesforce's Dwight Moore gave me the lowdown."
analytics  planning  and  data  analysis  e-commerce  retail  the  omni-channel  df18 
september 2018 by jonerp
Build DevOps Teams, Start Your Digital Transformation
"Within the team structures, relegating tasks in ways that better make use of team members’ experience is beneficial, PagerDuty’s Stratton said. Traditionally, for example, senior developers and engineers have often been in charge of developing new software features while the junior staff has been tasked with bug fixes. However, it is the senior team members who likely have the experience to better understand the entire system that fixes often require. “Maybe as a senior engineer it is not as interesting to troubleshoot,” Stratton said. “But having experience gives you that understanding of how the system is built.”
events  interviews  podcast  sponsored  top  stories  development  devops  the  new  stack  makers 
september 2018 by jonerp
How are retailers winning? Stats and reflections from Shop.org
"I went to Shop.org 2018 with the goal of finding out how retailers are winning - and what stands in the way. I found some surprises, as well as fresh data from IHL Group that takes the sensationalism out of storefront closings."
crm  and  customer  experience  e-commerce  retail  the  omni-channel 
september 2018 by jonerp
PagerDuty CEO: DevOps Success Relies on Teams, Empathy, and Inclusion
"“There is often chaos before there is order,” she acknowledged. The way people are working is changing. The workforce is distributed and needs to collaborate and work well together because minutes and seconds count. Real-time operations are about technology, she said, but it’s more about helping people get the most out of the time and investment and tools they have to get the best outcome for their customers and their businesses."
events  interviews  podcast  top  stories  the  new  stack  makers 
september 2018 by jonerp
SuccessConnect 2018 – well-being at work isn’t fluffy; it’s the future we should be pushing for
"We ignore the issue of well-being at work at our own peril. SuccessConnect 2018 brought this conversation into focus. Here's the questions I posed to SAP, and the plans for SuccessFactors' Work-Life solution."
analytics  planning  and  data  analysis  future  of  work  hcm  the  digital  healthcare  transformation  talent  management 
september 2018 by jonerp
#SuccessConnect 2018 – inside Ernst & Young’s drive for a purposeful workplace - by @jonerp
"Project Dovetail is aimed at building bridges between Blockchains and, further out, sticking them together in collaborative environments that make practical sense in business terms"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  future  of  work  hcm  use  cases 
september 2018 by jonerp
Enterprise hits and misses – recruiting tech needs a fix, vendor contract negotiations need transparency
"This week - why recruiting tech stinks, and how to fix it. Plus: contract negotiations pitfalls, and why product management is broken. Your whiffs include AI security preening and Google being Google."
hcm  and  the  digital  future  of  work  hits  misses  professional  services  talent  management  new  it  as  a  service 
september 2018 by jonerp
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