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jonerp : ux   75

Sales and marketing working in tandem – organizational Holy Grail or the new reality?
"Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  content  marketing  iot  robotics  ai  machine  intelligence  social  user  ux  application  design 
5 weeks ago by jonerp
Twilio’s $2 billion for SendGrid says that email’s not dead
"Despite the rise of messaging, chatbots and voice assistants, Twiio's $2 billion purchase of SendGrid sends a message that email's far from dead"
collaboration  sharing  and  digital  productivity  crm  customer  experience  content  marketing  infrastructure  ux  application  design 
october 2018 by jonerp
Slack woos developers with new ways of connecting to apps
"Opening its developer conference today, Slack doubles down on connecting to applications with a new API that brings more functions into the messaging layer."
collaboration  sharing  and  digital  productivity  ux  application  design 
may 2018 by jonerp
How BD Digital Health built a smart diabetes app on their own platform with Couchbase
"I have a stump speech about the problem of ending the IT conversation at efficiency. We need next-gen apps with a purpose. At Couchbase Connect 2018, found a good one with BD Digital Health, a digital team inside of BD getting things done with their Briight diabetes app."
devops  nosql  and  the  open  source  stack  mobile  use  cases  ux  application  design 
may 2018 by jonerp
CEO Aneel Bhusri on Workday present and future
"Workday CEO Aneel Bhusri talks about the future of HCM analytics, enterprise applications, vertical markets and customer satisfaction."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  hcm  the  digital  future  of  work  retail  e-commerce  omni-channel  ux  application  design 
april 2018 by jonerp
What can enterprises learn from Facebook’s no good, very bad week? - by @jonerp
"Facebook just had a terrible, horrible, no good, very bad week. The stakes are high - and the enterprise lessons are plenty. Here's my analysis."
content  marketing  digital  and  ux  application  design  media 
february 2018 by jonerp
AI advances up Oracle cloud stack with launch of autonomous PaaS - by @philww
"AI advances up the Oracle cloud stack as autonomous PaaS joins its cloud platform alongside the already launched autonomous database"
cloud  platforms  -  infrastructure  and  architecture  it  service  management  machine  intelligence  ai  ux  application  design 
february 2018 by jonerp
Built.io and Contentstack bring on the headless CMS experience - by @philww
"Built.io spinoff Contentstack provides a headless CMS to deliver adaptive content within a personalized, responsive and multi-channel digital experience."
crm  and  customer  experience  digital  content  marketing  ux  application  design 
february 2018 by jonerp
My NRF2018 retail demo awards roundup – from annoyingly smart fridges to self-powered pop-up shops -by @jonerp
"My tour of NRF 2018 retail demos was a dizzying mixture of the clever and the overhyped. Here's an illustrated review of this year's winners, with a bias towards practical tech retailers can use this year."
mobile  retail  e-commerce  and  the  omni-channel  ux  application  design 
january 2018 by jonerp
Has mobile commerce turned a corner? – @RetailRobGarf reveals Salesforce’s holiday retail data - by @jonerp #NRF2018
"At NRF 2018, Salesforce's Rob Garf shared some compelling mobile commerce numbers with me - including an 18 percent surge in mobile commerce. But it's the reasons behind the surge that retailers should be tracking."
analytics  planning  and  data  analysis  e-commerce  mobile  retail  the  omni-channel  ux  application  design 
january 2018 by jonerp
10 steps to APIfy enterprise IT for a serverless, conversational future - by @philww
"In 10 steps, MuleSoft founder Ross Mason explains how to APIfy enterprise IT to align with emerging trends towards serverless and conversational computing."
digital  transformation  -  frictionless  enterprise  infrastructure  ux  and  application  design 
january 2018 by jonerp
New data shows power of videos, text and storytelling – but the advertising model is still broken - by @jonerp
"I thought I was going to roast a Playbuzz PR email on fixing fake news. But their data on the impact of video in brand storytelling is worth a look. Here's how it impacts enterprise marketers."
analytics  planning  and  data  analysis  content  marketing  digital  ux  application  design  media 
january 2018 by jonerp
How to get a halfway decent tech news Flash Briefing from Alexa – tips for enterprise readers - by @jonerp
"Getting a semi-decent personalized tech briefing out of Amazon Alexa is a project. Here's an illustrated look at how I did mine - and how enterprise readers should approach it. Plenty of heachache-saving tips included."
mobile  user  experience  ux  and  application  design  media 
january 2018 by jonerp
diginomica 2017 – the year according to Dennis - by @dahowlett
"2017 is almost at an end; 2018 is around the corner. In the second of our annual reviews of the highlights of the year, Dennis Howlett offers his personal picks of the best of diginomica 2017. Customer stories feature heavily."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  transformation  frictionless  governing  identity  privacy  security  hcm  future  of  work  iot  robotics  ai  retail  e-commerce  omni-channel  new  professional  it  as  a  service  ux  application  design  blockchain 
december 2017 by jonerp
Cyber Monday chalks up the biggest US online retail day to date - by @whostu
"Cyber Monday met expectations and delivered a set of record numbers, particularly around mobile platforms. "
mobile  retail  e-commerce  and  the  omni-channel  ux  application  design 
november 2017 by jonerp
Enterprise hits and misses – conversational UIs vs vendor lock-in, algorithms vs privacy - by @jonerp
"This week - can conversational UIs smash walled gardens? Or will they lead to a new phase of vendor lock-in? Plus: Google and Facebook and their algorithmic foraging. And, of course, your whiffs."
hits  and  misses  mobile  user  experience  ux  application  design 
october 2017 by jonerp
Enterprise UX personas – on strategic models and design mistakes - by @jonerp
"The value of personas in enterprise UX remains a subject of debate. At Enterprise UX 2017, Robert Reimann explained the problem with personas, and why enterprise UX needs strategic models."
user  experience  ux  and  application  design 
august 2017 by jonerp
Why SAP’s design approach is central to its Leonardo ambitions – with Sam Yen - by @jonerp
"Design methods are inseparable from SAP 's Leonardo ambitions. At Enterprise UX 2017, SAP's Sam Yen gave me his take on Leonardo, and why design will be integral to these emerging tech projects."
iot  robotics  and  ai  user  experience  ux  application  design 
july 2017 by jonerp
Scoot over DevOps, make room for DesignOps - by @jonerp
"Heard enough about DevOps? Fancy some DesignOps? The term doesn't matter - but operationalizing design does. Here's what I learned from Capital One's Kristin Skinner."
digital  enterprise  in  the  real  world  use  cases  user  experience  ux  and  application  design 
june 2017 by jonerp
Design for strategy, not features – structuring UX design teams around customer experiences - by @jonerp
"Designing for strategic impact sounds good. Designing for customer experience - even better. But how? At Enterprise UX 2017, Peter Merholz got realistic with some practical ways of structuring design teams."
digital  transformation  -  frictionless  enterprise  user  experience  ux  and  application  design 
june 2017 by jonerp
Can we get beyond incremental innovation with design? – Enterprise UX views with Sam Yen - by @jonerp
"Design as a way to transform the enterprise? It's a heady concept, one that got plenty of play at Enterprise UX 2017. My chat with Sam Yen of SAP explains the reasoning - and raises new questions."
digital  transformation  -  frictionless  enterprise  user  experience  ux  and  application  design 
june 2017 by jonerp
Cloud, mobile, AI and the unbundling of enterprise apps - by @philww
"The convergence of cloud, mobile, AI is enabling the unbundling of enterprise apps and functions to be rebundled in innovative, more frictionless patterns."
frictionless  enterprise  machine  intelligence  and  ai  ux  application  design 
may 2017 by jonerp
DevOps champion Chef’s recipe for collaboration - by @philww
"Agile and DevOps have put developers at the forefront of collaborative teamwork in the digital enterprise. So what tools do they use? I ask IT toolmaker Chef."
collaboration  sharing  and  digital  productivity  devops  nosql  the  open  source  stack  skills  training  future  of  work  ux  application  design 
april 2017 by jonerp
Don’t design for average, design for inclusion – Mike Miles’ four pillars of inclusive design - by @jonerp
"One highlight from our local NERD Summit was a well-thought presentation on inclusive design. Here's the takeaways, including presenter Mike Miles' Four Pillars of Inclusive Design. I also bring up one big gotcha not mentioned."
digital  skills  and  training  diversity  mobile  user  experience  ux  application  design 
april 2017 by jonerp
Digital ad scandals and ad blockers are undermining online ads – what next? - by @jonerp
"Scandals and uncertainty have rocked the online ad industry, raising questions for advertisers on value versus cost. Facebook and Google are hogging the growth, leaving publishers and their ad clients with uncertain futures. But what are the alternatives? And when will readers get fed up with invasive, ad-heavy UX? Yes, gory screen shots are included."
content  marketing  digital  and  mobile  user  experience  ux  application  design  media 
april 2017 by jonerp
Consumer privacy is a hot mess – enterprises can do better - by @jonerp
"A flurry of news stories have rendered data privacy all but obsolete. But it's a mistake to imply there is nothing we can do about it. Enterprises that get out in front on privacy can find a competitive edge."
crm  and  customer  experience  data  privacy  internet  of  things  user  ux  application  design 
march 2017 by jonerp
Retail review – omni-channel may be science fiction, but a single source of truth matters - by @jonerp
"In my NRF 2017 review, I buried the omni-channel. But that wasn't entirely fair. In this follow up, I share retail transformation views from two companies, Infor and CitiXsys. Their advice brings together practical next steps retailers can take. For the bold, there is a chance to get closer to the customer via in-store culture change - and retail data platforms."
crm  and  customer  experience  mobile  retail  e-commerce  the  omni-channel  user  ux  application  design 
march 2017 by jonerp
Oracle Cloud World – SaaS momentum continues - by @dahowlett
"In this final piece of Oracle Cloud World Analysis, I dig deeper into the SaaS element."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  hcm  the  digital  future  of  work  ux  application  design 
january 2017 by jonerp
How Aldo used SAP Roambi to achieve 90 percent BI adoption – an #nrf17 retail use case - by @jonerp
"Not all BI projects are created equal. At NRF 2017, I found out how Aldo achieved a 90 percent mobile BI adoption rate. The bigger story is about giving employees the data they need to be effective - no small feat in modern retail. Aldo's David Dadoun shared his project tips, and gave us a look at SAP BusinessObjects Roambi in action."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  mobile  use  cases  user  experience  ux  application  design 
january 2017 by jonerp
Voice UIs come of age – enterprise IT, listen up! - by @kmarko
"Amazon Alexa and other voice UIs may look like a purely consumer phenomenon, but their rapid acceptance should be a wake-up call for enterprise IT"
future  of  work  machine  intelligence  and  ai  ux  application  design 
january 2017 by jonerp
Yahoo! is dead (sort of), long live Altaba (perhaps) - by @whostu
"Yahoo!'s board of directors is putting in places the pieces for life after a Verizon takeover, but it could be premature thinking if the deal doesn't proceed as planned."
collaboration  sharing  and  digital  productivity  content  marketing  social  ux  application  design 
january 2017 by jonerp
Cloud-first application platforms – PaaS tools to watch in 2017 - by @kmarko
"The new year promises rapid growth in containers, serverless and cloud-first application platforms. Kurt Marko identifies the PaaS tools to watch in 2017."
cloud  platforms  -  infrastructure  and  architecture  open  source  ux  application  design 
january 2017 by jonerp
Enterprise UX futures – the good, the mind-bending, and the manipulative - by @jonerp
"Enterprise UX design has made big progress - but not so fast. The future of UX is rushing towards us, with AI, bots, voice, and wearables sending designers back to basic training. Then there's the design temptation of manipulating consumers. I take a look ahead - and hand out some informal 2016 UX awards."
content  marketing  crm  and  customer  experience  digital  mobile  user  ux  application  design 
december 2016 by jonerp
Transforming education into continuous learning via AI services – the Declara story - by @jonerp
"Declara CEO Ramona Pierson has an amazing survival story. But the most interesting chapter is how she's channeled those lessons into a push to re-invent education. We talked about the disconnect between education and digital careers, and how an AI-powered learning platform can help."
education  future  of  work  hcm  and  the  digital  iot  robotics  ai  machine  intelligence  user  experience  ux  application  design 
december 2016 by jonerp
Uber developer experience chief predicts ‘conversation’ as next epoch in computing - by @derek_dupreez
"Chris Messina, developer experience lead at Uber, also the inventor of the hashtag, believes conversation and messaging are the next paradigm in computing."
machine  intelligence  and  ai  ux  application  design 
november 2016 by jonerp
Trump, Clinton and omni-channel uncertainty in retail – Starbucks CEO spills the beans - by @whostu
"Starbucks digital successes are being trumpeted again by the company's management, but CEO Howard Schultz is concerned at the impact of the US Election on the future of retail."
mobile  retail  e-commerce  and  the  omni-channel  user  experience  ux  application  design 
november 2016 by jonerp
Alphabet gets an A for advertising as Google mobile clicks soar - by @whostu
"Google parent Alphabet delighted Wall Street with soaring revenues and profits, an uptick in online advertising success and bigger pushes into cloud and machine-learning."
cloud  platforms  -  infrastructure  and  architecture  collaboration  sharing  digital  productivity  content  marketing  iot  robotics  ai  mobile  ux  application  design 
october 2016 by jonerp
How TGI Fridays is using mobile commerce as a driver for digital transformation - by @jonerp
"What would you do if you found yourself on a one person team, charged with driving digital transformation for a global restaurant brand? That's exactly what TGI Fridays' Gail Seanor took on. At the SAP Hybris Summit, Seanor told me of her progress after fifteen months, starting with e-commerce and heading towards something much bigger."
digital  enterprise  in  the  real  world  e-commerce  mobile  retail  and  omni-channel  use  cases  user  experience  ux  application  design 
october 2016 by jonerp
Lessons from SuiteConnect – don’t wait for your business to be disrupted, hybridise it
"NetSuite’s SuiteConnect conference in London featured a slightly off-the-wall keynote by Prof Nathan Furr. Yet, as straight tech and code-cutting issues become less dominant, his target – how to find business opportunities that exploit disruption rather than wait for it to smack you in the face – has a growing relevance."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  iot  robotics  ai  retail  e-commerce  the  omni-channel  ux  application  design 
october 2016 by jonerp
Digital media disruptions XIV – the rise of live streaming and the death of the press release - by @jonerp
"In this edition of digital media disruptions: Twitter struggles with video streaming, and the press release is on life support. Facebook gets into video stats and algorithm trouble, while news organizations desperately pursue mobile monetization. What can enterprises learn from all this? As usual, we've got your action steps."
content  marketing  digital  and  mobile  user  experience  ux  application  design 
october 2016 by jonerp
Workplace by Facebook launches – collaboration vendors offer rebuttals weak and strong - by @jonerp
"I thought I was done with Facebook at Work for a while. But after the launch event, Facebook sent me updated information for "Workplace, by Facebook", including pricing and customer counts. I also received a slew of emails from collaboration vendors with interesting/problematic critiques. Here's the rundown."
collaboration  sharing  and  digital  productivity  mobile  social  user  experience  ux  application  design 
october 2016 by jonerp
The marketer’s quagmire – how do you attribute value to content? - by @jonerp
"Call it a quagmire, a bog pit or an ROI dilemma. Content value attribution is either the marketer's crisis or opportunity. A recent Hippo Connect panel offered a fresh look at attribution. The good news is that despite the obstacles, I do see progress."
analytics  planning  and  data  analysis  content  marketing  digital  social  ux  application  design 
october 2016 by jonerp
On SEO, Google’s new pop-up rules, and how B2B companies earn audiences - by @jonerp
"Google's pending mobile pop-up restrictions are an interesting SEO twist. That provokes a wider piece from me on how SEO is changing, and the problems B2B companies face earning audiences."
content  marketing  digital  and  frictionless  enterprise  mobile  user  experience  ux  application  design 
september 2016 by jonerp
How New York City startup Concord plans to shake up real-time event processing - by @jonerp
"This summer, I had an intriguing, impromptu encounter with a real-time event processing startup in New York City. Here's the story of my on-site visit with Concord co-founder Shinji Kim."
devops  nosql  and  the  open  source  stack  mobile  ux  application  design 
september 2016 by jonerp
The quest for an awesome mobile event app – Whova pushes past event app mediocrity - by @jonerp
"Last year, I wondered if mobile event apps would ever cross the rubicon of mediocrity. This year, I found an event app that's on the way. We ended up using it for the Controlling 2016 event, where I obtained plenty of on-the-ground feedback. That input reframed the pros and cons of event apps."
collaboration  sharing  and  digital  productivity  content  marketing  mobile  social  user  experience  ux  application  design 
september 2016 by jonerp
Friday Roast – Flipboard’s a great curation channel – just not for curators - by @jonerp
"Your resident curator has a bone to pick with Flipboard. Specifically, its lack of clarity on what drives curation value. Seems a good time for a Friday Roast, complete with never-before-seen backchannel emails."
collaboration  sharing  and  digital  productivity  hits  misses  mobile  social  user  experience  ux  application  design 
september 2016 by jonerp
The new tech jobs that quietly shape our culture - by @philww
"Moderation in social media - or apparent lack of it in Twitter's case - is back in the headlines. There are lessons here for enterprise app design too"
content  marketing  crm  and  customer  experience  diversity  machine  intelligence  ai  social  ux  application  design 
august 2016 by jonerp
How does UX design fit into an augmented reality and 360 video world? - by @jonerp
"My recent forays into augmented reality got me thinking - how should we factor these new technologies into UX design? Jeff Piazza of Behavior Design has some answers. Here's what he told me about the readiness of VR, AR, and 360 video, and what he's learning from current projects."
mobile  user  experience  ux  and  application  design 
august 2016 by jonerp
Wells Fargo’s innovation stagecoach gathers pace - by @jtwentyman
"Wells Fargo's head of R&D and innovation Bipin Sahni on the mix of approaches that connect smart minds inside the bank with new ideas and technologies from outside."
devops  nosql  and  the  open  source  stack  digital  enterprise  in  real  world  skills  training  financial  services  fintech  new  professional  it  as  a  service  ux  application  design 
august 2016 by jonerp
The mission of MyDx – put chemicals testing in the hands of consumers - by @jonerp
"MyDx is a startup on a mission: give consumers portable abilities to test chemicals and toxins in their air, water, and food. Here's a look behind their plans, and the obstacles that lie ahead."
e-commerce  mobile  retail  and  the  omni-channel  user  experience  ux  application  design 
august 2016 by jonerp
Does Quip takeover mean Salesforce and Microsoft are less BFFs, more ‘friends with benefits’? - by @whostu
"Salesforce has snapped up productivity apps player Quip, despite its recent love-in with Office365. Does this say something about the former BFFs relationship or is it just more 'co-opetition' in play?"
collaboration  sharing  and  digital  productivity  crm  customer  experience  content  marketing  internet  of  things  ux  application  design 
august 2016 by jonerp
How Starbucks spilled coffee on its digital strategy with loyalty changes - by @whostu
"We're so used to writing up Starbucks as a digital market leader that it comes as a reality check when the coffee giant screws up as it just has done while setting out to overhaul its famous Rewards loyalty program. If it ain't broke, don't fix it."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social  ux  application  design 
july 2016 by jonerp
Making users love Windows and other challenges for Microsoft’s Nadella - by @whostu
"Cloud services are booming and LinkedIn's about to open up new opportunities. Microsoft's Satya Nadella is on upbeat form despite some of the challenges ahead."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  devops  nosql  the  open  source  stack  enterprise  in  real  world  financial  services  fintech  governing  identity  privacy  security  iot  robotics  ai  ux  application  design 
july 2016 by jonerp
The velocity of creative destruction in the enterprise applications market
"In part one of this interview, Nutanix president Sudeesh Nair served the last rites on legacy enterprise software. In this concluding part, he expands on how this vision plays out in a world that’s not developer-centric."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  governing  identity  privacy  security  iot  robotics  ai  new  professional  it  as  a  service  ux  application  design 
june 2016 by jonerp
Microsoft disappoints Wall Street, but Nadella is playing a long game - by @whostu
"Wall Street wasn't too happy about Microsoft's numbers for the third quarter as the cloud business slowed down, but CEO Satya Nadella has an eye to the longer-term vision."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  devops  nosql  the  open  source  stack  internet  of  things  ux  application  design 
april 2016 by jonerp
How Chatbots and Artificial Intelligence Are Evolving the Digital/Social Experience - by @dhinchcliffe
"Digital engagement is once again shifting, as we can see from the main discussions at Facebook’s F8 conference this week about the new release of Messenger and its smart chatbots, or when we look at what’s happening with popular team messaging services like Slack, which is being “overrun by friendly, wonderful bots.” While bots seem like a minor improvement to digital user experience, some believe — including myself — that a combination of today’s latest technologies will transform this what’s-old-is-new-again technology into a major new force in contemporary digital experience and social engagement."
featured  posts  technology  software  analysis  bots  chatbots  community  management  conversational  ux  digital  experience  esn  facebook  messaging 
april 2016 by jonerp
You Don’t Need a Unicorn: Anatomy of a Great UX Team
"There’s a lot of talk in the UX community about the coveted UX Unicorn. It’s that elusive candidate that can do everything. And while it’s tempting to think hiring such a glorious creature would solve all your UX hiring needs, you actually don’t need one to build an epic UX team."
ux  news 
november 2015 by jonerp
Dark Patterns: The Sinister Side of UX - 10/1/2015
"I didn’t realize it then, but I had fallen victim to a dark pattern UX—what DarkPatterns.org calls a “roach motel” and is also an example of “forced continuity” (we’ll get into more details on these below). In fact, most of us encounter dark patterns in UX on a regular basis and may not realize it."
best  practices  dark  patterns  ui  ux 
october 2015 by jonerp
Designing UX for Natural User Interfaces
"Natural User Interfaces are just a way of explaining the method you interact with machines. Some machines require tools, like a remote control, keyboard, or a mouse. People who specialize in designing natural user interfaces challenge themselves with designing methods of interacting with machines that require no tools other than the ones you were born with."
ux  news 
august 2015 by jonerp
How to Manufacture Desire
A little diabolical, but we may as well know how it works... "But, like it or not, habit-forming technology is already here. The fact that we have greater access to the web through our various devices also gives companies greater access to us. As companies combine this greater access with the ability to collect and process our data at higher speeds than ever before, we’re faced with a future where everything becomes more addictive. This trinity of access, data, and speed creates new opportunities for habit-forming technologies to hook users."
experts  marketing  ux  news 
july 2015 by jonerp
Netflix Users Try Out the Sleek, Omnichannel-Focused Redesign
"Netflix’s redesign is just one of many new websites to incorporate an app-like interface to create a consistent experience. The new site looks and feels much more like Netflix’s mobile, console, and smart TV apps than the old site did. While no design is perfect, users appreciate knowing what to expect from a company. The “modern, sleek” feel that users noticed in the new site may be doing just that."
usability  study  ux  news 
june 2015 by jonerp
5 Common UX Mistakes to Avoid on Your Mobile Site
"People are shopping, reading news, and browsing the web on their mobile devices more than ever before. But even though mobile has exploded in the last few years, many mobile websites haven’t adapted as quickly. Even in 2015, users still regularly experience basic issues"
marketing  mobile  ux  news  site  advice 
june 2015 by jonerp
5 User-Centered Design Principles From Top Tech Companies
"Facebook’s team has defined and written down the qualities that they strive for in their work. They use these principles to evaluate whether something “is Facebook” or “isn’t Facebook,” and whether the design they’re working on could be improved.

And they’re not the only ones who have committed their philosophies to writing. Companies like IBM and Google have followed suit. Smart companies are beginning to realize that:

Their brand is only as good as the user experience of their product
User centered design leads to higher ROI."
best  practices  ux  news  design  principles  user  centered 
june 2015 by jonerp
4 Critical Questions to Ask Before Designing Anything
"Going through this process with your team will force you to get ultra specific about what problem you’re solving, who your users are, what they want, and what your team wants. And when you put your ideas through this framework, it will become clear what you should pursue, and what you shouldn’t waste your time on"
best  practices  marketing  ux  news  design 
may 2015 by jonerp
6 Psychological Triggers That Make UX Design Persuasive - by @slanoue
"While the company’s intentions are to give the world free internet access anywhere on the globe with the aid of broadband-beaming drones, the company has already launched the service to a select few countries and regions with, it’s safe to say, mixed reactions."
UX  design 
may 2015 by jonerp
ASUG Member Survey Finds UX a Growing Priority, Fiori at Forefront - by @chriskanaracus
"More than half of ASUG members polled in a new survey say their companies either already have or are working on a defined user experience strategy, with about two-thirds planning to use SAP’s Fiori technology within the next couple of years."
UX  Fiori  ASUG  surveys 
april 2015 by jonerp
With Manufacturing ERP, the Best UI is No UI - by @fscavo #plex
" recent analyst briefing with one cloud ERP vendor, Plex, shows how this problem can be solved by leveraging the smart devices that are part of most manufacturing plants today. Although Plex offers a complete ERP system, it has its roots on the shop floor, and it includes a manufacturing execution system as part of its standard offering. The MES is not a third-party bolt-on: it is a native part of the system."
erp  iot  plex  UX  UI 
march 2015 by jonerp
Enterprise UX essentials – the virtues and perils of simplicity - by @jonerp
"UX designer/instructor Everett McKay has a way of cutting through the UX noise. In part two, we get into the elusive pursuit of design simplicity, the personas debate, and software's overly-hostile personality"
event  reports  frictionless  enterprise  innovation  UX 
march 2015 by jonerp
Killer app or shelfware? It depends on the user experience delivered - by @joemckendrick
"For the most part, IT leaders understand that user experience (UX) can make the difference whether an application or service becomes core to the business, or if it becomes more shelfware. However, UX thinking seems to be few and far between."
enterprise  software  UX  user  experience 
march 2015 by jonerp
Enterprise hits and misses – February 23 - by @jonerp #UX + digital gov't fails edition
"Jon's cheeky weekly review of which enterprise software articles hit (or didnít) on diginomica & beyond - for the week ending February 22, 2015."
hits  and  misses  hot  topics  UX 
february 2015 by jonerp
Make Enterprise Software People Actually Love
"If enterprise software is characterized as “more,” consumer software is characterized as “less,” with a focus on the emotional quality of engagement rather than a breadth of robust functionality."
UX  design 
february 2015 by jonerp
The Best UX may be no UI at all... how the Internet of Things is changing the UX roadmap - by @jocdart #sap
"When nothing will make a UI delightful other than taking it away, how is the Internet of Things(IoT) changing the UX alternatives available to SAP customers? How might you start to fit the rapidly changing world of interconnected IoT devices into your UX strategy?"
ux  user_interface  ui  internet_of_things  sap_mentor  user_experience  iot  ui_strategy  user_interface_technology  ux_strategy 
january 2015 by jonerp
Inside the Enterprise UX revolution – a day at Infor’s Hook & Loop - by @jonerp
You'll need your favorite beverage for this one, it's kind of long, but here's what I learned. "I spent a day with Infor's Hook & Loop design team in New York City. Their Enterprise UX ambitions go well beyond what I expected - but how will they get there? Here's what I learned."
customer  experience  future  of  work  innovation  ux  enteprise  Infor 
january 2015 by jonerp
Three ways to think differently in 2015, Part 3 of 3: Technology and Talent - by @stephenronin
"The tools organizations use have a direct impact on the quality of life of their employees. Good tools make people’s work lives better; bad tools make them much worse."
talent  tech  trends  HCM  UX 
january 2015 by jonerp

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